Great, great store. I have purchased sewing machines, sergers and fabric from AAA Sewing and Fabric…read morefor many years. Salima and her staff are professional, super friendly and very knowledgeable. Her service department is fantastic and her new location is super easy to access. The store is super cute and her fabric selections are gorgeous. With COVID restrictions lifted, Salima is able to offer in house classes, along with her Zoom classes. It's so much fun to finally be able to get together with other sewing enthusiasts in person, whether taking a class or coming in to shop. You will love Salima, her mom Amina, her dad Amad, Lynne, Adela and Beto.

I buy all my thread here and lots of other sewing notions. Everyone is very helpful and friendly.read more

They did a terrific job on monogramming a denim apron a perfect match to the Levi stitch. The owner…read morefriendly and responsive, and I felt that she provided a great value. I will definitely use Lur again.

I spoke to Griselda and she was so kind, helpful, and professional. Willing to take the time to…read morehelp me, to understand my situation and to meet my deadline. My current embroidery place was out ill. Nevertheless, my current embroidery person decided to help, facilitating my orders during her current situation. I am blessed to have such amazing spirits supporting me. That being said, I would strongly recommend Griselda at Lur Embroidery to win your business. Exceptional customer service at its finest!!

I needed to get some embroidery done for a bachelorette party project and happened to come across…read moreA&B Embroidery on TikTok -- and it was such a lucky find since they were close to my parents' house! From the moment I walked in, they were incredibly kind and helpful. I was super indecisive about which font to choose, and they were so patient with me. They even showed me different font options and what they would actually look like before I made my final decision, which I really appreciated. The whole process felt very welcoming and personalized instead of rushed. When I picked up my item, it was packaged so nicely and thoughtfully, which made the experience feel even more special. You can really tell they care about the details and their customers. The pricing was also very affordable, especially for the quality and customer service I received. I'm so happy with how everything turned out and already know I'll be coming back for future projects. Thank you again, A&B Embroidery!

We came in on Friday at 4:15 they had other clients ahead of us. We asked them if they can sew on…read morethe patches by the end of day, which is 5 PM for them and everything was done and done perfectly. They also did an embroidery for us along side of sewing on four patches to Letterman Jacket, we will definitely be doing business with them again and the near future. Highly recommend Alma, her daughter and the rest of the team that was back there working vigorously to have everyone's projects done by 5 PM that day. Hard workers, I definitely recommend this establishment!

Went on a Thursday at 3pm to get a quote for a project but was greeted with an empty chair. I rang…read morethe bell but still no one. I waited five minutes and decided to walk inside the halls. All the small offices were empty but with door open. It had computers open and I observed personal belongings on the desk so it was obvious it wasn't closed. I went back to the front lobby and waited and waited. It was approximately ten minutes. Finally, someone came out from the big machine room (glass walls). He sees me and goes inside an office. I wait additional five minutes and ring the bell again but no answer. I don't care if they can do a great job and produce good product. First impression is everything. Total fail. I will go somewhere else.

Staff here is so friendly and helpful. I call when I need any assistance and they answer and help…read moreme. They run a great production and are super busy which is great for them. If I ever need to check out my designs or come pickup my stuff, I'm always greeted with a friendly smile! Thank you everyone who makes my business run so smoothly! Will be using Unity from now on!

Customer service was top notch. He was knowledgeable and helpful. They had a huge selection and…read moreprices were very reasonable.

I called C&R in a bit of a last minute bind, really not knowing anything about hats and the…read moreindustry / branding behind them. Jesus was super helpful with recommending a solve for my issue. He really went above and beyond, making my issue his own to solve. While in the end this job didn't go through, he was a real life saver and made me look really good in front of my boss. Should I ever need merch in the future, C&R is for sure my first call. Thank you again!

Rohan, the owner, and his staff are such lovely people to work with. I had ordered some tshirts for…read moremy daughter's kindergarten class, and ordering with them was a breeze, the design was emailed over to them and they were able to do a mockup of what it would look like on the actual shirt prior to sending it to print. Communication was clear, and I got a call to let me know when it was ready for pickup. The shirts looked great and the kids are excited to wear it for the year! Thank you so much for making everything so seamless! The prices are quite competitive as well, plus they are really nice so it's a no brainer that we would definitely give them our business the next time the school needs stuff printed. Thank you! Cheers!

This shop and their staff are fantastic! Attention to detail, sew out samples for their embroidery…read moreand on time delivery!!! I couldn't be happier and have used them for several projects now. They are awesome to work with!

We placed an order with Quality Patches that was never delivered by FedEx. Instead of helping…read moreresolve the issue, the company claimed FedEx attempted to contact the consignee (which did not happen) and then informed us that the shipment was sent for destruction under their policy. To be clear: The package was never delivered, there was no proof of contact, and yet the solution was to destroy the order and offer no replacement and no refund. Shipping issues happen. What matters is how a company responds. Quality Patches chose to hide behind internal policy rather than take responsibility or advocate for their customer. That alone speaks volumes about how they operate when problems arise. Buyer beware: if anything goes wrong with shipping, this company will not stand behind their product, and the customer absorbs the loss. We will not be using them again and strongly recommend looking elsewhere.

I absolutely love the patches we order from them. They are consistent, timely and provide a kick…read morebutt product. Our company has been exclusively using quality patches for the better part of two years. their patches can be heat sealed. we are able to make our company uniforms as well as customer merch. 10/10 would recommend

His place is amazing! I have gotten both my saches embroidered here and they never disappoints!read more

From the owner: Best embroidery service in Southern, CA.read more

I had a wonderful experience with this embroidery shop. Their customer service was excellent from…read morestart to finish, and communication throughout the process was clear, timely, and professional. The quality of the work truly stood out every detail was beautifully done and exceeded my expectations. It was a pleasure working with Marylyn and the entire team. They were attentive, easy to work with, and clearly take pride in what they do. I'm already looking forward to collaborating with them on future projects. Highly recommend!

DO NOT HIRE THIS PERSON! We gave them hats and patches to…read moreattach, and they completely went offline and won't even answer our calls. They took the hats and the patches, and now there's no one we can reach.

This location had very organized aisles making shopping a breeze. Alex was extremely kind and…read morehelpful. I needed to pick up a frame for a poster and autograph. Alex guided me to the perfect fit and with a great price. Thank you for the great service Alex!

My mother and I've been loyal Michaels customers for years as full-time artists and hobbyists,…read moreunfortunately the customer experience at this store, specifically at the Vista Store in Torrance, has declined significantly. I hope my feedback warns other customers and helps management understand what's happening at the store level. A few days ago, I went in to quickly pick up an online order after receiving both email and text confirmation that it was ready. My name wasn't on any of the pickup bags, so I asked for assistance. A manager briefly looked around, said he would check by the registers, and then proceeded to count cash in the register instead of helping me. After I approached him again, he passed me off to another employee who also couldn't find the order. I eventually noticed a bag with my name on the floor behind the register. They scanned it, and I left. When I opened the package later that night, I realized not only was the bag dirty--with a footprint on it--but the product inside was the wrong brand. I had ordered a specific brand on sale, and they substituted an Artist Loft item without informing me. The receipt label didn't match the product at all. I returned to the store the next morning, where the female manager told me they had substituted their own brand because the original item wasn't in stock. That explanation made no sense--if a customer orders Prismacolor, you don't replace it with Artist Loft. When I questioned it, she impatiently said, "Well, I'm returning it for you," with no apology, empathy, or effort to acknowledge the mistake. Not only did I waste over 30 minutes during the initial pickup, but I also had to make a second trip to return their error. A simple, sincere "I'm sorry" would have gone a long way. While I was there, I asked about another pending order. They told me if the item was on the shelf, I can get it. Even though the item showed available at this store, we couldn't find any. I ended up canceling it. More waste of time! Later that afternoon (4:11 p.m., Dec. 3), I called the store because the website was now showing the item in stock. The person who answered the phone cut me off with, "No, I'm too busy," without any courtesy or suggestion to call back. The level of rudeness at this store has become consistent and noticeable, even my young child has commented on it. This pattern of dismissiveness, errors, and lack of customer care is extremely disappointing. I hope regional or district management takes these issues seriously and restores the professionalism and positive atmosphere Michaels was once known for. (I've never shopped at Hobby Lobby until recently, and the vibe there is completely the opposite. It's warm, friendly, and the price of same brand products WAY cheaper than Michaels!!!) A few additional concerns for fellow customers: Many art supplies are significantly cheaper at Hobby Lobby, Amazon, or Dick Blick online. I genuinely prefer supporting local stores, but not at the expense of higher prices and poor treatment. When returning online orders paid through PayPal, you can request a cash refund. Store employees stubbornly claim they can only issue store credit, but when I called to ask, customer service confirmed that is NOT true. I now have over $100 in store credits! And I'll tell you next why I wouldn't opt for Michaels store credits. At the Redondo Beach location, an employee scanned two store credit receipts--each worth over $80--and told me they had no balance. He even asked if I wanted to throw them away. I later confirmed this was his error, but when I brought it up during a future visit, the same staff member simply shrugged while leaning on the register with his leg up. He no longer works there, but the value of those credits was never recovered, and I never received so much as an apology. Another ongoing concern is price inconsistencies. As someone who shops at Michaels often, I know the prices and watch for coupons like most loyal customers. However, the prices on the shelves frequently do not match the prices at the self-serve kiosks. I've asked for assistance on this four or five separate occasions, and it's surprising that the issue remains unresolved. Even worse, staff often appear visibly irritated when the discrepancy is pointed out. Right before a recent 40% promotion, prices on many items were increased in the kiosks but not updated on the shelf displays. I picked up a few items, excited to finally use the long-awaited 40% discount. At the register, everything rang up at the higher price. When I asked about it, I was told that "the overnight crew forgot to change the tags," even though every version of the item was still marked at the regular price on the shelves. In the end, it would have been cheaper to buy the items at their regular price with the standard 25% coupon than during this so-called 40% sale. I wondered why I still shop there. I guess because we are creatures of habits!