We hired this company to produce custom uniforms for our gym, including multiple shirt styles, colors, sizes, embroidery, and detailed printing requirements. Before placing the order, I made it very clear to Moonty that this was a detail-oriented project. We provided organized artwork, visual examples, and a detailed spreadsheet outlining exactly what was needed. We even put two different sets of uniforms in two different bags-- Moonty assured us that everything could be handled and completed by a specific date. Unfortunately, the biggest issue was the complete lack of attention to detail. Despite having clear instructions, the final products did not match what we requested. Designs were incorrect, colors were wrong, and numerous details were overlooked. Out of 50 shirts, 19 had errors. We spent a significant amount of time organizing and communicating our order, only to receive products that did not reflect the instructions we provided. The project was also not completed by the promised deadline. We were given a specific completion date by Moonty, but the order was delayed. Throughout the process, we were told about other priorities such as Father's Day, graduations, and World Cup-related orders. While we understand that businesses get busy, customers should not be promised timelines that cannot be met. To make matters worse, we were originally quoted one price, but when my husband arrived to pick up the order, the price had increased! The same thing happened with hats we brought in for embroidery. We were told they would be ready by a certain date, only to be contacted at the last minute for information that had already been provided and then charged more than originally discussed. What was most frustrating was the lack of accountability. When we pointed out the mistakes, Moonty told us it was not his responsibility to review the spreadsheet we provided. That response was BAFFLING. We created the spreadsheet specifically to ensure accuracy and avoid mistakes. If detailed instructions are not being reviewed, then what is the purpose of providing them? We were patient, accommodating, and understanding throughout the process. Mistakes can happen. Delays can happen. But when an order is delivered late, nearly 40% of the shirts are wrong, the designs don't match the approved vision, prices change unexpectedly, and no meaningful effort is made to correct the issues, that's a serious PROBLEM! Moonty wasted our time and money. If you have a simple order, you may have a different experience. However, if your project requires accuracy, organization, attention to detail, and accountability, I would strongly recommend looking elsewhere. read more

[[HIGHLIGHT]]Customer service is awesome[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He help to the way what I want and how I wanted to have print on my shirt and plus his input[[ENDHIGHLIGHT]] read more

T-Custom - Picture - Fashion Near Me - Torrance, California

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[[HIGHLIGHT]]This is place is amazing and has great customer service![[ENDHIGHLIGHT]] They were able to print out an old picture with no problem within hours. Thank you! read more

My custom Tshirt came out so well! I was not pleased with the way my first shirt came out. [[HIGHLIGHT]]I came back and Monty, the owner, was ever so kind to remake my shirt.[[ENDHIGHLIGHT]] He had so much going on and did it again for me with out a complaint. [[HIGHLIGHT]]I appreciated that so much.[[ENDHIGHLIGHT]] I highly recommend this spot for all your custom t shirt and hats. Thank you for you great customer service. read more

[[HIGHLIGHT]]This team here is amazing I have brought some off the wall requests for costume pieces and they always knock it out the park.[[ENDHIGHLIGHT]] The quality of service and the prints are incredible. read more

T-Custom - My latest print creation. I get so many complements - Fashion Near Me - Torrance, California

I would give 0 stars if I could... So it started out fine. We placed our order and he said it would take an hour so we walked around and came back when it was time. We came back to him on his phone texting (which like okay maybe he texts for work) but hadn't even started our shirts yet. He told us 5 min and we stepped to the side. When our shirts were done he put the words on backwards (see pics below). He did not even have the common sense to put the words on right... [[HIGHLIGHT]]when we asked "okay like what do we do now since it's messed up" he said "Well it's done." No offer to redo it. No offer to even refund us.[[ENDHIGHLIGHT]] He bagged it up and shoved it in our arms. The worst $80 ever spent. I can't believe this... read more

T-Custom - Incorrect Shirt 2 - Fashion Near Me - Torrance, California

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I've been coming here for years. Amazing quality, great customer service. For all you big events and custom products this is your go to! [[HIGHLIGHT]]Ask for Mo he is the best, patience and always helpful.[[ENDHIGHLIGHT]] The designs always come in it better than what I expect. read more

T-Custom - Fashion Near Me - Torrance, California

Amazingly fast and great quality shirts. Will be back for all my printing needs. And would recommend to friends and family.

I'm in love . No one would take the risk and do it on short notice. [[HIGHLIGHT]]I visited this shop and asked the guy if he could help; at first, he said he couldn't, but I persuaded him, and I really appreciated his effort.[[ENDHIGHLIGHT]] This place will be my go-to for any custom-made shirts, shoes, bags, or accessories. read more

T-Custom - Custom made LA. - Fashion Near Me - Torrance, California

This was my second time getting shirts printed here and they do not disappoint! [[HIGHLIGHT]]Thank you Sai for your patience with design placement, they turned out great :)[[ENDHIGHLIGHT]] read more

T-Custom - Loveee - Fashion Near Me - Torrance, California

They had really quick turn around times! Did my shirt with amazing quality within 15 minutes, and cheaper and faster than most places around too, [[HIGHLIGHT]]Monty is a great guy, would highly recommend![[ENDHIGHLIGHT]] read more

T-Custom - Tshirt with Minnie mouse print on it - Fashion Near Me - Torrance, California

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Great job on a t shirt, brought in picture on phone and they did a super job!! Items were ready in 2 hours, and their location in a kiosk in the mall made it really easy to make the wait. read more

I come here all the time as these guys do the best work ever.They can make any design you want.Effortlessly and Zach, in particular, is my man! His work is always perfect read more

T-Custom - Cutest Disney outfit ever!!!! - Fashion Near Me - Torrance, California

Went this morning for a hoodie!!! It was ready in less than 30 mins. [[HIGHLIGHT]]Great customer service.[[ENDHIGHLIGHT]] Definitely will be back for more read more

[[HIGHLIGHT]]Thanks so much for your your incredible courtesy and quick turnaround![[ENDHIGHLIGHT]] I love that you were able to bring my design to life! read more

My boyfriend and I got these shirts made for an upcoming event on Saturday, 12/4. The service from Abby was awesome and if we need any other custom designs done on clothing, we will definitely be back! The entire process of getting a custom design on a shirt (or any other article of clothing) was quick and efficient. If you end up wanting to customize something with your own design, you can design in Adobe Illustrator and email them what you want on your shirt/article of clothing. If you don't specify the sizing of your design and/or where you want the design on your clothing in your email, you can also let them know what your preferences are when you go back to their kiosk (in front of the Vans store)! After we clarified which design should go where, Abby did a great job printing our shirts in 30 minutes or less. Thank you T-Custom and Abby for your awesome service! read more

T-Custom - Front graphics - Fashion Near Me - Torrance, California

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T-shirt ink bled and is now ruin. Plus I ordered my shirt 2hrs in advance and the guy never made it until I got there. Also the shirt felt super stiff and no longer wearable not worth $35 read more

Super responsive by email which was helpful when I was out of town for a business trip and needed to get something printed the day I returned. read more

Let's start off my saying, I wanted a couples hoodie custom and different that the cheesy ones because my boyfriend wouldn't wear such a thing! I wanted the hoodies to have a good mix between personalities as well! They definitely delivered and took their time making the custom hoodies!!!! No one in the world has this couples set and I love that!! I asked them them to add the gold crown with writing (which made it custom), I also got to pic out which crowns I wanted! It was cool to see the process of making these ! The total cost was $110.50 so definitely a little pricey but worth it! I mean, it's freakin custom so you can't be cheap if your adding extra stuff! Of course there's a variety that fits everyone's budget so I suggest checking them out at least! The world is "opening back up" g read more

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I have a company and I was looking for a professional to print T shirts and thank God I found them. They are very professional, I was very satisfied with the work and I recommend them to everyone. read more

T-Custom - Fashion Near Me - Torrance, California

These guys are awesome! They didn't have the shirt I needed so they let me bring my own, worked with me to create the exact design I wanted and printed them in just 30 minutes. Helpful, fast, and I now have the shirt I wanted but couldn't find in stores - what more can you ask for?! read more

My fiance and I were going to visit a college friend who recently had a baby, but did not yet have a gift. I reached out to T-Custom via Yelp to get a quote on a custom onesie and was quoted at $9.99 (with tax, debit/credit card fees and tip it was $12.98). In the span of an hour, I was able to pick up onesies, a gift bag and tissue paper at a nearby Target and then get the onesies customized at T-Custom. Thank you so much for the really reasonable rate, the beautiful custom job, and the unbelievably quick turnaround time! The onesies were a hit! read more

Awesome work! Great customer service at affordable prices. What I like the most is the same day service for last minute requests! I've had shirts and Jean jackets with print screen added for the same day at the last minute for my daughters! read more

I don't know where to begin, I was super hesitant considering this place was one of those mall stands that personally I've had bad luck with, but I went on and emailed them where I got a response from a Mr. "Amr Elserafy" First things first, SUPER helpful, and SUPER informative, not to mention his attitude was positive and filled with details that wasn't confusing at all. In my case, I literally did everything over the phone with him only to pick up my hoodie and long sleeve once it was done. This place was easy and I got EXACTLY what I asked for. I will be returning to get more stuff done very soon, I LOVE THIS PLACE! read more

T-Custom - Shirt - Fashion Near Me - Torrance, California

I needed my jacket fixed and this placed really did a good job. They are fast as hell and very skilled. I really appreciate them. They have good variety and made me happy. I definitely recommend them. They can do very good work, quickly and very affordable. They made me a very nice heat press jacket. A+ read more

T-Custom - They made this for me. Bravo! They're very skilled. - Fashion Near Me - Torrance, California

I love working with these guys. I usually bring them some wacky ideas for shirts and hoodies and what not and not once have I been turned down. They're always enthusiastic about what you're making and understand your creative vision because they really are experts and really do love what they do. Always recommending to the South Bay homies read more

I needed a coffee mug with pictures of my cats. I was having difficulty with websites on the internet. I went to Del Amo mall and came across the T-Custom kiosk. Spoke with Abby and explained what I needed. The results were amazing!!! Both Abby and Amr were extremely helpful provided a product I was very happy with. I most strongly recommend to anyone who needs custom printing, picture, etc. visit this kiosk and see what they have to offer. I don't think you'll be disappointed. read more

Sad to say the guy that helped us was a bit rude. No professionalism & had a careless attitude. Not to mention his prices are high! To each it's own but I can't be treated rudely and spend my money! Store location Kiosk by Zumiez read more

T-Custom - Fashion Near Me - Torrance, California

Nice work and quick! Picked out a hoodie, good quality, and showed the image I wanted. The final look was exactly how I wanted it. Thank you. read more

Amr is da bomb! (No - his name is NOT Amar!) He is able to quickly satisfy all my picky demands at more than reasonable prices! I needed a birthday gift for an uncle that has ERRthang! After the suggestion of a customized t-shirt for him, I immediately got on Yelp to look for someone who could provide the shirt AND customize it the same day before I saw him. Amr was one of the first respond - and the closest to me - to respond. He was extremely helpful and told me it would take less than 30 minutes to complete what I requested. I went to the mall and as I was walking toward him, Amr asked if I was the one who was messaging him. After I confirmed, he showed me his shirt options, the gold ink he would use, and started "drafting" on his computer. I asked 500,001 questions about everything from where the verbiage will hit on the shirt to how to care for the gold ink. Finally, Amr looked at me and said "Just trust me." So I shut up and I did and my uncle LOVES his shirt! I didn't think he would wear it... upon receipt of it, he took off his Tammy Bahama and put on the one I got him at the wine bar he frequents. :) My ONLY complaint about my experience was that Amr told me he would let me know if he could order tall shirts as I wanted to create gifts for my father's birthday one month later and that didn't happen. We even exchanged text messages about the tall sizes. But when I called three and a half weeks later, Amr told me he could not get those. I wish I would have known that beforehand so i didn't have to hustle to Casual Big and Tall up Hawthorne before seeing Amr for the customization but it worked out. Amr will be seeing more of me! With a name like Anika, sista likes personalized gifts... 2018 Challenge / 2 of 100 read more

T-Custom - Fashion Near Me - Torrance, California

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even tho I was there 10 mins max of ordering before closing because he was helping another lady at that time. I was really patient and so was he. He didn't have the Dragon Ball z that was displayed so that should be fixed before people start asking for it. Thats why i gave him a 4 star for that reason. But he looked up other styles for the sweater, it turned out nice but I preferred the other one. But the sweet thing is he stayed until he finished with my order. He did Overtime and it's my first time ordering from him so let's seee If the product good enough read more

I needed custom t-shirts made for a volleyball tournament. Our team was on the shortlist and we only found out that day that we were going to be in the tournament. They did an amazing job and turned around our team t-shirts in a couple hours! So thankful they really saved us! read more

I give people the benefit of the doubt, but I just have to say it was horrible customer service by the people on duty today from 6pm on 12/23/2022. I have been using this service when they just started and even through the pandemic when there was barely anyone in the mall and now they seem like they don't care about customer satisfaction or customer loyalty in this their competitive business. I have produced over 15 tees from this place over the years and I came in as usual to get one tee done, and specifically asked for vinyl, the guy told me that it was going to be $35, no problem. then He proceeded to try to use heat transfer paper for me and I told Him that's not what we discussed, I wanted vinyl, He got upset and told me that I will have to give Him $40 and wait for 3hrs, after I had already waited for over 1 and 1/2hrs. Seemed He was trying to make as much money as He could as the mall was filled up at my expense and time. I am very upset about this. it is safe to say that I will not be using these guys anymore. Obviously they don't care about my loyalty, there are very many people that do this and have competitive prices, however because I have been using them, this particular guy decided to mark the price up and then try to make me wait longer than necessary because He could not be bothered with cutting the vinyl after the print and wanted to do quick quick job that does not last. I am posting this there for the owner and other "potential" customers to see this review read more

Came here to get a shirt and sports bra (from home) printed with a sports team logo. The staff were quick and friendly, and the printing only took 30 minutes if that. The printing job was done well! They're reasonably priced, and I'd definitely recommend others to come here. Thanks again! read more

I love this place ! I've been coming here for over a year to get my business shirts made. They always do such a great job and the quality holds after you wash/dry it. Very satisfied with these guys. I recently got a custom phone case designed and it took some adjusting but the gentleman took his time and it came out perfect. Their prices are also not expensive either :) read more

This review is long overdue. I'm not a "mall" person but I go there once a year and once a year only. I go to see these guys and make custom gifts for friends and family for Christmas! They do excellent work and the owners are extremely patient. Before I knew how they worked, they took the time to go over what I needed to do and even waited patiently while I perfected my design. I've had shirts, sweaters and mugs made with them and each and every time I'm blown away at the quality and how great the design comes out! They are truly phenomenal and if you're looking for custom gifts in the area they are hands down one of the best I've come across. Even though I've used them before, it's a bit of a drive for me. This year, because of covid, I reached out for a quote on Yelp and the owner got back to me within minutes. I then called to check their hours (due to a new lockdown) and they were super informative and courteous. This year... and for any custom gifts you're looking for... skip the risk of ordering online and go see these guys! You'll be happy you did! read more

Amr is awesome! Fast and friendly service! Always passed by this store while at work and finally got a shirt made!! I love my custom shirt!! Definitely recommend if you're looking for a custom design company in Torrance! read more

I brought the exact sweater to be duplicated and he couldn't do it AT ALL..! An extremely rare piece of design and it could NOT be done. This place is a joke, but the stars are there, which make it extremely confusing. But most of all disappointed at the stars. So in other words, you want me to show up for something that was brought to you.? Isn't a copy made of a copy nice guy.? My daughter said you already seemed stressed and you had the damn picture in your face.! Kind words or proper information that isn't found on any other review.? I can write back to my friend, keep up the bad work. If you don't like what you do, DON'T DO IT. Simple. This platform is to write my actual experience, not to make you look good when you make customers uncomfortable, get real. read more

After speaking with Amr, he wanted to make things right & graciously offered to remake the shirts. He even reimbursed me for the new shirts I had to buy. Despite, the problem I had, I appreciate Amr reaching out to make things right. I will definitely come back again. read more

Great workmanship and service. I saw the email was posted in one of the Q&A answers so I emailed them the design to ask for a quote. I got a quick response and came the next day I didn't get the name of the kind lady working there but she was awesome and made sure I was happy with the size and orientation. This is high quality printing and will happily come back. read more

T-Custom - Spider-Man logo printed for Scarlet Spider-Man costume - Fashion Near Me - Torrance, California