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Atlanta, GA

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MARTA

2.5 (297 reviews)
Closed • 8:00 am - 5:00 pm

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Peachtree Center station - useful stop to walk to Centennial Park.
Gilbert G.

I decided to take the MARTA train from the airport to midtown Atlanta in November 2023 during a 3-day conference. Here's a summary of the good, the bad, and the ugly on using MARTA for out-of-town visitors. THE GOOD: It's a super-convenient way to get from the airport (the train station is a short walk from the baggage claim) to downtown or midtown Atlanta. You can take either the gold or red line trains northbound. Second, it's really inexpensive ($2.50 per ride) compared to an Uber/Lyft. You can also buy a Breeze card ($2) and a multi-day pass which is convenient if you plan to take at least 2 trips per day. After visiting the Martin Luther King Jr. National Historic Park area, I tried the streetcar which provided a clean and comfortable way to return to Peachtree Center. THE BAD: The signs with the name of each station were faded and difficult to read in many locations. Also, the interior of the train was filthy on a Saturday afternoon with garbage. The downtown stations (Peachtree Center) could use a clean scrubbing and "refresh" especially since they are used by tourists visiting the attractions near Centennial Park and conference folks using the GWCC center. It would make MARTA more appealing for visitors. THE UGLY: On the Saturday train, it was overcrowded at College Park and I had the pleasure of listening to a woman yelling profanities on a cell phone in what appeared to be a domestic violence dispute. While I did not feel unsafe at 4pm on a Saturday, I don't think I would want my kids exposed to such language. MARTA could provide "ambassadors" in a few downtown stations; or they could ride select trains to enforce rules. Installing cameras (used in the St. Louis and Philadelphia transit systems) might help with MARTA as well.

Trains are filthy with trash rolling around on the floors and on the seats. It smells bad. Verbal altercation between two riders before we made it to the first stop. For Atlanta being a prominent city, this public infrastructure is an embarrassment. Clean this up for your community members!

Trash
Roshni T.

It's a great service but the trains need to be respected and kept clean. Get serious, be proud Marta management, keep your trains and stations clean. It's not a place for the homeless to sleep and use as urinals. The stench and dirt are unacceptable.

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2 years ago

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11 years ago

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6 years ago

Worst service ever. Drivers have attitudes. They are the most unpleasant service workers in the industry I have ever encountered!

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19 years ago

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7 years ago

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8 years ago

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5 years ago

Awful service. Website is if no use, rude bus drivers, always late, and the list goes on..

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11 years ago

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14 years ago

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19 years ago

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13 years ago

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18 years ago

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4 years ago

Marta is a efficient way to waste your money. Never on time, never convenient. Simply put, your better off walking.

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18 years ago

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Ask the Community - MARTA

Is the red line safe to take from the airport?

There are hourly death-ray battles. The trains are infested with radioactive anacondas. Odd-numbered cars are reserved for zombies and meth addicts. They film those Japanese grope-porn videos from 7:30-8:30 a.m. between airport and Lindbergh. But,… 

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Review Highlights - MARTA

“By virtue of ATL airport being barely over into Clayton County, MARTA's tracks have already been laid down on Clayton County soil.”

Mentioned in 4 reviews

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Georgia Coach Lines

Georgia Coach Lines

5.0(2 reviews)
22.8 mi

I second the person above me's comment of giving more stars if they could! Nicole and Douglas were…read moreamazing drivers, warm and welcoming and great at navigating the tight spaces we asked them to, ha! The buses were GORGEOUS. Seriously--I did not know what to expect as I've never chartered buses before (although I've been a passenger on one) and I was speechless as the beauty, cleanliness, and SPACE. 10 STARS! Will 100000% book with Georgia Coach lines next event!

I would give more stars if I could! I had requested a quote…read moreand received one promptly for service from Georgia Coach Lines in Atlanta, Georgia. Sadly, my manager decided we should go cheap and so I didn't accept their quote, went with another company on the cheap option - what a mistake! The cheap company canceled on me four hours before departure time! (I posted a review on them also, believe me!) Scrambling for alternatives, I called almost every rental car service to find that almost no vehicles were available in Atlanta. Bus and transport services were booked up. In a panic, I reached out to Georgia Coach Lines to see if their quote was still valid and if they could rescue us. The lady who answered the phone was EXTREMELY helpful and upon hearing my panic and desperate plea, she leapt into action. She said 'let me make a few phone calls and I will call you right back!' Meanwhile I was still calling other services, to no avail... Within ten minutes she called me back and said she had a driver ready, and they could do it! This company managed to get a bus to the Atlanta airport to pick up a football team on just over an hour's notice... all of this happened while the team was in the air, so they didn't even have to wait or worry. I am truly impressed with Georgia Coach Lines' fantastic customer service and professionalism. HIGHLY RECOMMENDED!

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Georgia Coach Lines
Georgia Coach Lines
Georgia Coach Lines

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Greyhound Bus Lines

Greyhound Bus Lines

1.6(209 reviews)
5.4 mi•Downtown

It's been many years since I took a Greyhound bus to explore the…read morecountry. Greyhound still serves a good purpose to many travelers. I had to pick up acquaintance from the Atlanta location, and it was very busy on a Wednesday afternoon. I was greeted by a young lady police officer who asked if I had already purchased my ticket. I told her that I was picking up someone. She told me to go to the waiting area. Arrivals and departures were clearly marked. I passed by the ticket counter that had a real human assisting people. (Nowadays, everywhere we go, we have to deal with machines.) Ladies' room had an attendant playing with her phone. The restroom was usable, but not extremely clean. I guess that is due to a large volume of travelers? On the back of the large waiting hall was a consession stand, but I didn't check it out. Paid parking was available around the station. However, be careful when you use one of those self served parking machines. If you only stay 30 minutes, you do not need to pay money for parking till midnight. During the daytime, I felt safe because there was a policeman outside the station in a parked vehicle.

I was on the bus on time, made it here before time... the bus driver asked me to get off of the bus…read morebecause I couldn't pull up my ticket at the speed of lightning.. I missed my ride and had to rebook a ticket full price; this is the most unprofessional experience I've ever had in my life , the manager Keisha was just as ignorant as the bus driver who removed me from the bus only giving me the option to pay for another ticket absolutely no one attempted to work with me even though I had a ticket. Everyone was extremely rude with piss poor customer service skills bad attitudes and even uglier spirits... don't apply for a job if you don't have a desire to work or be nice because exceptional customer service is 85% of the Job. Bottom line is treat people the way you want to be treated. I've taken all forms of transportation and this is by far the worst experience of my life; never again... and to the manager Keisha and the bus driver.. please go straight to hell on a one way ticket! Keisha ls the Backyardigan looking lady with those spacy teeth, she needs a direct customer service crash course immediately and shouldn't be a manager with that Type of attitude; I've managed many businesses and never ever have I given any customer that type of hard time. DO BETTER.

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Greyhound Bus Lines
Greyhound Bus Lines
Greyhound Bus Lines

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Megabus - Terrible old bus

Megabus

2.2(172 reviews)
4.1 mi•Downtown

I rode the Megabus from Atlanta to Nashville (Wednesday, 8/28/2019) and back to Atlanta from…read moreNashville (Sunday, 9/01/2019). I've heard and read so many complaints about it but my I had a good experience with Megabus. Granted, it was my first and only time using it, so take my review for what it's worth. I booked my trip online two months in advance and the round trip tickets only cost me a total of $48.50! Twelve dollars of that total was due to me reserving seat #4 (which is the front upper deck seat farthest to the right). I wanted the best view possible. The Atlanta pickup location is downtown and outside of the Civic Center MARTA transit station. It's a convenient location except there is no place to sit and wait on the bus and there are no restrooms around either. When I got there the bus was already parked and people were lining up to get on. It wasn't too crowded and departed Atlanta promptly at 7 am. I enjoyed my upper deck seat. The seat was comfortable and when the bus was moving I almost felt like I was driving the bus myself. One thing about the upper deck though is that when I was walking the aisle to get to my seat, I had to lean forward to keep my head from hitting the ceiling even though I'm only about 6 ft tall. Also, the windows could've been cleaner but they weren't that bad. The best thing about sitting up there though obviously was the view, especially the rivers, hills and mountains in Tennessee. Our only stop before we got to our final destination was in Chattanooga. Their Megabus stop was outside of the city, has a couple of benches and was close to a wooded area where a few homeless people were staying. But there is a Burger King and Waffle House nearby. On both trips the driver gave us about 25 minutes to purchase something to eat. After that, we didn't stop again until we arrived in Nashville. The drive from Atlanta to Nashville (including the stop in Chattanooga) took about 4 hours and 45 minutes. The Nashville Megabus stop is similar to the one in Atlanta because it's downtown and there is no place to sit. If it was raining you'd be exposed to the elements with no shelter. It's across the street from the Musicians Hall of Fame & Museum (not to be confused with the Country Music Hall of Fame, which is in another part of downtown). The drivers going to and coming back from Nashville were helpful and polite. When the bus stopped at the Chattanooga location on the way back, the driver walked to the Burger King just to check and see if there were any passengers still there ordering food before he left. And sure enough one rider came strolling out sipping a soda and not paying attention to the time. If he hadn't walked over there, she could have been left behind. Considering all the bad reviews it has gotten, I must have gotten lucky and hit the jackpot with my first Megabus trip. Everything ran smoothly. It was way better than Greyhound. If I'd ridden Greyhound, it would've taken forever to get to Nashville. I think I'll use Megabus for short trips to the states that border with Georgia, but I do know some people who've ridden it to New Orleans or Washington, DC and had no issues. Right now I believe the only cities in Georgia with Megabus stops are Atlanta, Athens, and Valdosta. I hope they add more Georgia locations in the future.

Incredibly bad experience! The bus must be a subcontractor and is NOTHING like the bus from their…read morewebsite. It stinks and the air conditioning is not working. Never again.

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Megabus - Line of people waiting for the same 6:50am and 8:10am bus at around 9:36am.  Do not take megabus!

Line of people waiting for the same 6:50am and 8:10am bus at around 9:36am. Do not take megabus!

Megabus
Megabus

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MTI Limo and Shuttle Services

MTI Limo and Shuttle Services

2.9(34 reviews)
15.0 mi

I had to take the time to post a review. My family and I are on our way to the airport. I booked…read moreMTI last minute and they came ALL THE WAY THROUGH! We live at least an hour from their base but it did not prohibit them from arriving early. They sent a luxury vehicle bigger than what I ordered. The driver was DRESSED for the service. Mr. Willie was straight business! He did not actively engage us in detailed conversation until we broke the ice. I like that because sometimes you don't want to talk when you're traveling with a service. He was extremely hospitable and made a nice connection with my husband. He drove well and provided a safe efficient ride to the airport during commuter traffic. I'm looking forward to using this company again and hopefully seeing Mr. Willie upon request!

We hired MTI for a corporate event we were having in Atlanta to transport our guests from the…read moreconference to the networking party. Unfortunately, the experience fell far short of expectations and created significant challenges for both our guests and event staff. The level of service was unprofessional and quite unacceptable. The issues we encountered included: Buses arriving significantly late, disrupting our event schedule Drivers lacking clear knowledge of routes and destinations Vehicles without functioning air conditioning, leaving guests uncomfortable in the heat Buses in visibly poor and unprofessional condition (see picture which looks like an episode of CSI) Drivers behaving rudely and failing to provide updates or communicate delays when asked A generally disorganized and chaotic transportation experience overall These failures placed undue stress on our team and negatively impacted our attendees. Guests were left feeling uncomfortable, overheated, and frustrated, an outcome that does not align with the standards we expect for our events or from our partners. Due to this we asked for a significant refund for the services provided. But was given about a 15% refund which I thought wasn't aligned given our experience. I couldn't recommend this company, at least for corporate events.

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MTI Limo and Shuttle Services
MTI Limo and Shuttle Services
MTI Limo and Shuttle Services

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MARTA - publictransport - Updated October 2026

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