If I could give 0 I would. Trains not on time and not following schedule. Atlanta please do better , we deserve better.

Wow: What a convenience! We landed in Atlanta and were dreading the cost of an Uber to Alpharetta. I saw the many Marta signs and I suggested to my husband that we use Marta. Great experience. We are New Yorkers, so we are used to graffiti, lots of garbage, and a sometimes-dank smell with feelings of danger to boot in our subway system. Marta was clean, comfortable, and safe. We had a forty minute ride to the North Springs which was quick and easy. Glad we used Marta and saved some money. read more

I am new to Atlanta and are handicapped and use a wheelchair, on 6/19/24, I was attempting to board bus number 1652 using the boarding ramp on Peachtree road and began to roll backwards off the bus almost falling out my wheelchair onto the pavement all while the female driver just sat there watching me !!!!!! Their service is absolutely horrible and I will never use their service again while in Atlanta !!!!! HANDICAPPED RIDERS #BEWARE !!!!!!!! read more

The old lady that drives the 78 has a horrible attitude...no matter when you get on her bus, it's like why work here if you're just gonna be grumpy everyday. I understand the route can be a bit chaotic but even when u speak to her nice, she's still grumpy. read more

I didn't know u could smoke at the train station and the Marta station. Mary Jane and cigarettes. Every night at 5 points it's a smoke fest while Im on my way to work. AND I've seen, smelled and inhaled all kinds of everything. And don't let me forget the rats. They no longer run around the tracks, they run up to you like pets. I know these things will temporarily stop when the World Cup comes to Atlanta but it would be nice to care about the residents who live here Everyday read more

We had the worst experience coming back from the Mercedes Benz Stadium. Got on the train one stop Westbound, changed trains to go North only to find out a few stops later it was going NE. There was not a single train North. We had to order an Uber. From the time we left the stadium to the time we got home was 2hours later. Who knows how long it would have been if we didn't switch Uber. There was no announcements about the train or where it was or how long it was going to be. Worst nightmare ever. read more

Marta's bus system has gone down over the past few years! They create schedules that never seem to have drivers to show up for! How is it, that you cancel a whole bys route because you can't provide a driver? You mean to tell me, that you don't have a backup plan, to pick up paying customers at their locations! Why not reimburse us for the uber, lyft,or for calling up from work, because we have no way to get there and back? We have the breezecards, but we don't have the drivers to get us there.New York makes us look bad, because their system is designed waaay more better! Politics and chances to look good on camera, is all that is going on here, but noone looks out for the communities, so sad! read more

It's bad that I have to write this because I've been here for 17 years so this is my home, however, Marta has become increasingly unreliable as the years have gone on. Luckily my job understands that I take Marta so I'm given a longer grace period otherwise I would have been fired long ago as I am late at least 3 days out of the week due to the Marta train. Always some kind of delay or hold up. It is very annoying!!! Atlanta do better. read more

MARTA is so unreliable. Several others and I waited for the bus (Route 164) for about 40 minutes in 20-degree weather, only to find out later that the route wasn't running. Don't rely on MARTA--they're ass read more

The trains were reliable while we were visting to get around the city but the experience was a bit tramatic for a non-Atlantan. There were a lot of homeless people riding the trains and sleeping in the seats. The stations apprear mostly clean but the smell of urine is prevalent. There is also no police presence at any of the stations. I needed to report an incident and didn't feel comfortable calling in the moment so I texted the information. Twenty minutes later, I got a reply already having left the station and went about my day. Be sure to plan ahead so you don't have to ask anyone for directions since this will immediatly attract panhandeling. If you appear to be from out of town, this will also attract unwanted attention. Try to blend in as much as possible. read more

MARTA issued reduced fare Breeze card that contains illegible expiration date & photo but Kitea at Lindbergh Reduced Fare Office will not replace it. So much for poor QC and bureaucracy. We all make mistakes but MARTA is a case if its own. read more

The marta drivers are very rude, talk to you nasty and gave very nasty attitudes especially the drivers on bus 114

All I have to say is 194 Conley rd. Bus is always always late. 10-11-24 slow slow slow slow slow slow

I spent 25 minutes on a Northbound train today a ride that usually takes ten minutes from East Point to Five Points.The last couple of months marta rail line has gotten worser and worser. read more

Coming back from Atlanta, I have plenty of reviews of the places I saw. This will include the MARTA. Besides, I did finally get a chance to ride this infamous subway system that is the butt of a-many jokes. How could I not ride this considering my interest in using public transportation? MARTA stands for Metropolitan Atlanta Rapid Transit Authority, and covers the mass transit network across the Atlanta region. I tried the subway, and while it is incomparable to the New York City subway, or even the Washington Metro, it does the job quite adequately. Does it need more stops? Yes. Does it need express runs? Yes. But let us not fully trash this system. It is extremely affordable and gets you to where you need to be without all the hassles of the typical Atlanta traffic, which I got to see for myself, can be pretty bad at times. I guess I wish it would go out a bit further, and run more frequently. This is the problem with these so-called, second generation subway systems. They were built without the forethought and the love that systems in New York, Chicago, Philadelphia, and Boston had in mind. Those systems were created before the rise of the automobile, so therefore they were more extensive. Look at the newer systems, and you will see a difference. But overall I cannot truly complain about the system. As long as you act accordingly, and do not do anything stupid, I think it merits some respect for what it is. read more

no problem with trains and such but the buses are guaranteed to be 8-10 minutes late at least in Atlanta.plan ahead if u want to use long term read more

marta is absolutely the worst public transportation system in this country by far!!! they are never on time !!! buses and trains won't show up at all, extremely late , or will drive right past you at the stop!! its everyday they do this all over the city and im tired of it ! this why nobody wants to pay for the service now because you may end up stranded the same day. i wish it was a 0 stars button because honestly marta has to step it up big time. especially being one of the leading cities in this country read more

MARTA is a great way to get to and from the Atlanta airport. If I don't have a ride and I'm traveling lightly, it's my preferred choice. From my station (Arts Center), it's a zippy 25-minute ride to the airport. There are 11 stops in-between, but because I'm already on the north-south line, I don't have to switch trains. The train unloads directly inside the airport, so I don't have to deal with parking or traffic. Since the airport is the last stop south, trains originating from the airport are mostly empty. It's a bargain for only $2.50 each way. MARTA trains are $2.50 one way no matter how far you go. If you've never taken MARTA before, you'll have to pay $1.00 extra for a Breeze Card, which is a card you can load MARTA trips onto. Breeze Cards are proximity cards. You just tap and go. Convenient. So I've been as far south as Airport station and as far north as Lenox station (Lenox Square Mall). Other than the airport, I've most commonly taken MARTA to get to Philips Arena and the Georgia Dome (Dome/GWCC/Philips Arena/CNN Center station) and Dragon*Con (Peachtree Center station), though I'm using it less and less these days as I find better parking spots for these venues/events. My freshman year at Tech, North Avenue station was my starting point. I wouldn't use MARTA for an Atlanta Hawks game, but I would consider using it for a bigger event such as the NCAA Final Four (Atlanta hosted in 2002 and 2007 and will host again in 2013), Chick-fil-A Bowl, or something that might be going on at Centennial Olympic Park. Many people use MARTA for sporting events and quite frankly, the total time it takes to get home taking MARTA from a sporting event is probably the same as (or longer than) driving. The walkway that leads from the Georgia Dome to MARTA is so congested that there are points along the walkway that tell you how much longer you have to wait in line until you reach the trains (e.g. "45 minutes from this point," "30 minutes from this point," etc.). Not to mention you're going to be packed in like sardines once you finally get to the trains. MARTA isn't nearly as bad for Dragon*Con, except for maybe the Saturday morning of, for the annual parade down Peachtree Street. Other than for the above reasons, I really have no other use for MARTA. Atlanta is a sprawling city and the type of town where you really need a car. As far as cleanliness goes, I think MARTA trains are relatively clean for public transportation. It's all hard surfaces, no upholstery, so it's easier to keep clean. I've seen much worse in other cities. Some people have safety concerns about MARTA. I usually take MARTA during the day and/or for special events when there are more people than usual riding the trains, so I've never had any problems. I've definitely seen my fair share of crazies, but no one as crazy as Soulja Girl (http://www.youtube.com/watch?v=zXz-tlK2pkI, haha). I have had some racial slurs hurled at me at the Five Points and North Avenue stations. Some stations are worse than others and you may have to deal with a panhandler or two. I've only seen MARTA security personnel (either on the trains or in the stations) twice in all my trips. I think the trains are mostly reliable and comfortable, but I wouldn't rely on MARTA if I'm trying to get somewhere in a hurry. I've never been on a MARTA bus, so this review is solely for my experience with the trains. read more

When I'm planning to be a tourist somewhere, I specifically choose cities with public transport that goes from the airport to downtown. I don't want to deal with renting cars and parking. Amsterdam, Boston, Cleveland, Dallas, Istanbul, Rome, Tokyo and Washington to name a few. I want a system that's easy to navigate and takes me where I want to go. MARTA gets the job done with trains that go from the airport in the south to North Springs in the north, which is outside the 485 perimeter. The green line from Bankhead (not Buckhead) to Edgewood and the blue line from Holmes to Indian Creek (on the perimeter). It certainly gets the job done. I've enjoyed a distinct lack of urine smell on board the trains and in the stations I've visited. Lights could be brighter, but cell coverage underground is great. I've heard stories of people being hassled by robbers and so it's pleasant to see security and cameras on the trains. Of course, MARTA is weapons free so they know that the law abiding citizens won't be armed. Sad, really. read more

MARTA - On board MARTA - Public Transportation Near Me - Atlanta, Georgia

I went for an assessment today at the MARTA Headquarters for travel assistance.The staff is very helpful and friendly. read more

MARTA - Public Transportation Near Me - Atlanta, Georgia

Garbage should shut down. Got the nerve to beg the government for money and trains are still slow

Could definitely be more expansive and more updated, but everybody were their masks, and only one out of maybe 12 bus drivers was hostile, so by my Reckoning that's pretty good. I've definitely seen worse public transit... New Orleans.... The thing that gets me though is that like half of the busses don't say the route on the front, and almost none have the ticker on the bus running to tell you the stops, so you have to rely on your phone. read more

Martha left me and hundreds of other passengers stranded at King Memorial Station. The train just stop service kicks everybody off and leaves. Everybody stranded for the next train which took longer than 20 minutes. Why do they even stop transit when they're supposed to be two other stops on the green line, technically. They also don't stack trains for sports or concert events which force hundreds and thousands of people to cram and into the trains which is very unsafe . Why can't they have trains running every 10 or even less amount of time on major event days? Do stupid people really run Marta because it certainly seems so. read more

route 125 literally runs late everyday!!! Also, Atlanta is a popular tourist destination, why are there so many buses that stop running before 12am. Atlanta is not a small country town anymore! please get it together! read more

this is a trash ass system! if you have anywhere important to be or plan on using it for work don't! you will lose your job. the worst and most unreliable system ever. segregated line as well. all power sockets have been extracted from walls leading to black communities and they don't clean the stations. police harassment on riders and not on soliciting ppl at the stations. nowhere to stand or sit bc of the homeless. feces always at oakland city station. marta is a failure!. read more

Marta. Marta. Marta. I don't know about you. You're great when I need a ride to the airport because 75 is always backed up and 285 is a permanent parking lot. But the rest of the time I just can't reach you. You don't operate in the counties where I live and when I do wanna reach you; the drive to the nearest station is almost as far as if I just drove to my intended destination in the first place. I guess there isn't much you can do about spread out to more places. The city of Atlanta wasn't built this way... 1027th review 12/22/2017 read more

My daughter and I took a quick trip to Atlanta for the weekend. Instead of renting a car we decided to MARTA our way through the weekend. It was cheap, quick, and easy to get anywhere we needed to go. Surprisingly it was really clean. We definitely will use MARTA in the future. read more

I have recently started taking MARTA to and from work, which is great. The convenience is great and it is very cost effective. The lack of patrol on the cars is disturbing. I see more patrol officers at the Five Points station than I used to on the cars. If they can provide more patrol on the cars to prevent those listening to their music at high volume levels without headphones and individuals having loud, boisterous conversations with themselves could improve the riding experience. The Avondale station, in particular, could really use more patrol in the parking lot to prevent people from taking up two parking spaces in the upper lot and possibly re-striping the lot so that people who obviously can't drive can visibly see the lines to designate a parking space so that they don't take two spaces for a Nissan Versa or Toyota Corrolla. read more

I see a lot of reviews for Marta that speaks to how dirty the trains and busses are, the lack of police there are on trains and at stations, along with the homeless and other mentally ill individuals that ride Marta, and the reason that the Marta experience is a nightmare is simply because Marta treats it's employees like garbage. Marta is one of the worst places to work for. Why do I say that? because I have several friends that work there and they all talk about how horrible Marta management is to them. The bus drivers can't even get reasonable breaks, they have to basically eat while driving or take a quick five seconds when no one is on and shove their food down their throats. I don't even think they're able to taste what they've just eaten. One of my friends use to drive trains for them. He had a perfect record until his train struck an individual who jumped out on the tracks. He followed all the Marta procedures and after all was said and done, They acted as though they we're giving him a raise and promotion moving him to management. It now appears that they did it because as management he was no longer under the protection of the union. Two months later they fire him for something silly and foolish. So when you want to know why Marta is in the shape that it's in, and Why the employees are nasty and disgruntled this is the reason..... read more

We have not been on MARTA in two years and boy has it gone downhill! It has people sleeping on it who smell like they have not bathed in months. It also smells like a toilet. Urine smelling! I gagged for 45 minutes to and from the airport. I will not ride it again. read more

Road rail from the Airport to Peachtree Center this past Saturday and back on Monday. Ride in was a bit full. Entire hood got on at College Park. Might have gotten a small contact high from all the weed smell wafting thtough the train car. No real issues. Everything was old. Stations need a serious power wash and/or upgrade. All was functioning during my trips. Paid cash at machines for 1 way trips. Return to airport on Monday was less crowded and less stank. Overall, would ride again. Cheap and easy. Might take some handy wipes next time and wipe down the seat. read more

I've been riding Marta route (125) for about 1 month now. The bus drivers on route 125, dont speak, after you've spoken. they do not acknowledge you when you walk on the bus. Also, Instead of telling you that the fare machine doesn't work they just cover the machine with their right hand while looking out the left window. the job can't be that hard and if speaking to your passengers as they get on the bus is such a hard task then why work with the general public. I understand that Marta is short staff but please still have some type of integrity while hiring employees. read more

My recent experiences about Martas bus drivers, the majority of them seem to be be customer UNFRIENDLY. When you speak to them they just sit there with a blank stare. The new breed of former school bus drivers cannot drive. Most of them have mastered the art of hitting the brake hard a great deal for some reason. A lot of them have driven past stops a great deal, especially routes 5 and 110. The buses are much smaller these days and sometimes are over crowded. If I had to guess Marta does not put much effort into who they are hiring or who is training their drivers. read more

The worst bus system ever, the 32 buses are the worst, the bus drivers act like they own the busses, they are unprofessional and rude, the busses cancel way too many times, the busses are dirty and smelly, it's just awful read more

Being from Atlanta, I can truly say marta has gotten worse over the years..Even with them hiring in the last few years..claims of understaffed..causing some busses to not show up..especially at night..That stupid too early rule they got..but they can be late as hell!..and now as I sit waiting for this bus to now have to get permission from a supervisor to re route cause of a police emergency..while I rode with plenty of drivers that didn't have to wait for permission...they just took a different route..I've even had to help them on those different routes..They maybe making changes but it's brings more problems..So I have found myself at times calling lyft behind this mess. read more

MARTA - It's 9.21 and we are still waiting on permission from a supervisor..Been here for 20 minutes. - Public Transportation Near Me - Atlanta, Georgia

I was on my way to work this morning Friday 08/12/2022 on the 78 6:30 am and the bus driver look in his twenty's went beyond is job this morning. That bus he was driving shouldn't even be on the road but he made it work . The bus just kept cutting off , and every time he would wait and crank it up and keep moving . We thought at any time we would be unloading waiting on the next bus but he didn't complain or give up he just kept fighting with it and we made it to the eastpoint train station. He was smiling with relief but I was happy for it because that means I can make it the work on time. I wish I had got the young fellow name so I can give him a great review. read more

Marta has to be the worst transit ever. the bus drivers are complete jerks and they act like they don't want to let anyone ride the bus. they talk to people with complete disrespect and I've overheard a Marta driver brag and laugh to other employees how he slammed his brakes one day and made a woman and her children fall towards the front. if I had a opinion , Marta should go out of business and I would rather take a Lyft or walk. you've lost yet another dedicated rider. read more

The fact that I gave one star is overly generous. I'm not from here but since I've been here Marta by far is the worst public transportation I've ever ridden. It's never on time and they cancel rides for people who work late they left with trying to figure out how the hell they are going to get home. This is ridiculous and unprofessional.... read more

They recently debuted their new Breeze mobile 2.0 app (successor to breeze mobile) for buying tickets on the go. Typical for MARTA to spend time and innovation into perfecting an app that's designed to take payments. Because no other aspect of this joke of a transportation service has improved at ALL. They still can't keep a staff, they refuse to pay their existing staff which is why they cannot be consistent with their services because they don't care enough to pay people a living wage and then only make excuses for why their service is such rotting garbage. Their real time tracker as well as their scheduling information is outdated, incorrect, or just not even there. Their call center brigade is useless and even less informed than their own app, which is totally queer. They swear up and down they have these magnificent plans for the future but they can't even get their buses to be on time if they arrive at all. If there's not a bus cancelling there's a bus that has broken down and cannot be used. Because they do not maintain their equipment and instead give bonuses and pay raises to the board and CEO rather than maintaining a safe and reliable transportation service. Do not rely on MARTA after the 6pm hour. Their buses will cancel on you and they will leave you to stand out in the weather and dangerous conditions for hours on end while they decide when they want to send another bus on the route. I was robbed standing at a MARTA bus stop and was almost killed by the armed robber and no one was around because MARTA did not send a bus and they left me to fend for myself at an empty bus stop in a dangerous location because they were too lazy to do their jobs and I couldn't even reach anyone to tell them my situation because their customer service center was closed and the police line they swear can be used for emergencies could not be reached. This app has done nothing but further highlight the many issues and administrative overlooks plaguing this company and it's unfortunate customers daily. Every single day. It won't change, it won't improve, it won't get better. This is MARTA. Unreliable, apathetic, and HIGHLY disorganized and dishonest. Just waiting for my transportation situation to get straight, then I will cut up my breeze card and file a massive lawsuit against MARTA and call on the DOT to investigate the obvious malpractice that's been going on with this bus service since it's inception I'm pretty sure. read more

The MARTA Bus Drivers are the greatest! I have no idea what they are being paid, but whatever they are paid, it is not enough. How about a starting wage (after training) of $30 per hour with a 30-hour week being full time? What do the bus drivers think about that? $900 per week would be about $45,000 per year. Would that be a wage sufficient to support a comfortable life? Riders need more frequent service, and that means more bus drivers. A better wage for the bus drivers would be a smart move toward that goal. And thank you to the many riders who mask up. It shows respect and concern for others. I appreciate you all. read more