Green location, there's always sales to be found here! Service is friendly and it is never too…read morebusy. The store is well stocked and the prices just can't be beat. Plenty of easy parking too.

I came to this store to get something from the jewelry department. My ear was hurting from the…read morepiercing I had on and I needed a new one so i quickly rushed to my nearest store and I saw they closed at 9:30 so I ended up walking in 9:20pm. I was actually proud of my self I went straight to the jewelry department and kindly asked the employee (her) if I can purchase something and she looked at me and told me no. And I asked her why you don't close until 9:30pm. she said if you want jewelry you can purchase what's out. I was very upset and couldn't believe she dismissed me in that matter! They honestly need to be more professional and stop hating their job! I will try my best to never go and buy jewelry anymore!

First of all, I am an Interior Designer for over 32 years. For my more "budget" projects, I've been…read moreshopping HomeGoods in various location in Los Angeles for decades. I have always found the staff, friendly and helpful. A year ago, I decided to move to Palm Desert and continued my Residential Interior Design here. I've been to this specific store a few times now. I am not sure what is going on at this location, "Palm Desert CA ", but the staff look extremely unhappy and unfriendly. specifically one gentleman who calls himself the store manager, but he is not. I have seen him picking fights with different clients almost every time I go there. I have tried to strike a friendly note with him, trying to calm him down. At one occasion, out loud, he was telling a client that his position there is what people say to "choose wisely" at the beginning of your career. Once he was staring down at a client to a point where the lady started yelling " Are you staring me down? may I talk to your manager?" and with a great attitude, he responded, "you are talking to him." Long story short, last time I was there I was doing heavy shopping for a 85 year-old woman. Nothing big knickknacks and kitchen items and Home Staples. I was doing a small project for her here at the desert. she has various ailments and I had to be careful choosing the right products for her, which are light enough and easy to operate. Thus, it took me over two hours in the store to do selection of various items for her.. I think that had raised a red flag with the staff. I was treated so poorly there. I had over five workers approaching me and asking " can we help you with something? it seems you've been here for a long time . Every time I would respond, yes I am buying for a client. I need to make the right the selections. it takes time . I do understand store security is important and shrinkage is a problem, but not everybody is a thief. I do believe I am well dressed and I don't like a bum. At the end, yes, the same gentleman approached me aggressively with the same question. I broke out in anger, saying "is there a problem sir? " I'm spending over $800 worth of products here. Nevertheless, I was followed by him until I went to the checkpoint and paid for the products and left the building. Funny enough, he knows me from previous purchases through him, which always has been over five to $600. I tried to make a complaint to their head offices. I got a email saying that my concern has been sent to the store Manager Sylvia "something" and she will get back with me ASAP. This was a month ago and no response. Again, it's a pity. I love this store and most probably I will be shopping at their other locations, but this one definitely has some major staffing and management issues. Needless to say I will not be returning there. Who would like to be treated like this?......

Me and my family members stopped at This TJMAX jewlery dept and were provided with awesome customer…read moreservice by Dierdre, i stopped to buy a fancy watch and ended up buying four, among other items. Veronica the cashier also provided great customer service. They were both busy but kept a beautiful smile on the faces, i highly recommend this location..Thank you!!

I am writing because I would like corporate to take notice of a very disappointing experience at…read morethis HomeGoods location. I tried to return or exchange a defective ice tray that cost $4.99. I had the receipt, and I simply wanted to exchange it. However, the manager, Steven/Stephen, told me he could not process the return because the item was purchased at the Palm Desert store. I find it unreasonable that HomeGoods would refuse an exchange for a defective item purchased at another HomeGoods location, especially when the customer has a receipt. I have been a long-term TJX/HomeGoods customer, and I have never had an experience like this before. I do not know whether this is a company policy or a store-level decision, but either way, it reflects poorly on the brand. A customer should not be turned away over a defective $4.99 item with proof of purchase. I strongly suggest that TJX review this policy and ensure store managers are trained to handle basic customer service issues in a reasonable and customer-focused way. (Time: 3:40pm 6/9/26)

Review for Christmas decorations. While other stores have very little stock close to Christmas,…read morethis store does not disappoint. Today purchased a single roll (100 ft.) of beautiful high quality wrapping paper @ 9.99. Have discovered that HG, M, and TjM carry the best wrapping paper year round!

Plenty of selection in here tad bit messy in the store but …read more..... Best part is the value for your money Worse part is the line could get ugly, they set up the front of store for you to wait extensively. Our line was 1+ 13 deep! 1/5 for checkout service Value 4/5 Selection 3/5 Overall? I don't shop here but it was out of convenience on a vacation trip when we needed something to swim in that's it.

Whew Chile! The GHETTO…read more The staff was rude, the lines were long, the clothes were hung on the wrong sized hangars, and the dressing room was a mess.. But guess who still shopped there?? You guessed it, Me! Unfortunately when in this area this was the closest Burlington to me. So we came, we shopped and left! Hopefully one day they will revamp this particular location and get some happy campers on the team! 7/10- I love their prices regardless *insert Kanye Shrug*

I love this TJ Maxx. It is BEAUTIFUL in here!! Everything is organized and stocked fully and this…read morestore is SPOTLESS!!! I've been to a lot of TJ Maxx stores but this one is the CLEANEST, MOST ORGANIZED store I have shopped at. I now make this location a MUST every time I'm in Palm Springs on vacation and I ALWAYS find something fabulous. This visit I purchased a gorgeous pair of Franco Sarto Tinsley Woven Mary Jane's ($39.99 here and $120.00 right now at a big box store) and a jumbo size bottle of St. Tropez Self Tanner ($19.99 here and $49.00 at other beauty store)......I will be back very soon!

This was, by far, one of the worst shopping experiences I have had, particularly when it comes to…read morecustomer service and professionalism. On October 9, 2026, at approximately 3:00 p.m., I visited the TJ Maxx location in Palm Springs to return a ring I had purchased the previous day at the Palm Desert location. After removing the tag and trying the ring on, I noticed that one of the stones was missing. This was a defect I had not noticed at the time of purchase. I immediately contacted the Palm Springs location to inquire about returning the item. When I arrived, the store manager, whose name I could not identify because her hair was covering her name badge, informed me that I had to return the ring to the original location where it was purchased. Despite having the receipt and all the required tags, she insisted that this was the policy and claimed there was signage at the jewelry counter stating that all jewelry returns must be made at the original location. However, the only signage I observed outlined the standard return policy, including the 30-day return window and the requirement to present the receipt and tags. I did not see any sign stating that jewelry purchased at one TJ Maxx location could not be returned to another. What should have been a simple return involving a defective item turned into an unnecessary discussion lasting approximately five minutes before the manager ultimately processed the return. I found the interaction disappointing and unprofessional. If a specific return restriction exists, customers should be informed of the actual policy clearly and accurately. Referring to signage that a customer cannot locate, particularly when the stated policy appears inconsistent with the information displayed, creates confusion and undermines trust. As a customer, I expect management to handle reasonable concerns professionally, communicate store policies accurately, and make an effort to resolve issues without unnecessary confrontation. I understand that individual store procedures may vary, but that does not excuse a dismissive approach or the failure to provide clear, verifiable information. I am requesting that this interaction be reviewed and that the company clarify its policy regarding cross-location jewelry returns. Customers should not have to argue with a store manager over a return involving a defective product when they have proof of purchase and the required documentation. I hope this feedback is taken seriously and used as an opportunity to reinforce customer service standards and ensure that customers are treated with professionalism and respect.

I never know what I'm going to find at Grocery Outlet - but no matter what it is, it's always…read moreinexpensive and great quality. All Grocery Outlets are locally owned by people who live in the community they serve. This particular location is just close enough to my job to go for lunch or stop by on the way home. Nice job with this location!

Our place is closest to this retail location. We bought…read moregroceries at the La Quinta store 3 days ago. I've been shopping at Grocery Outlet for many years. Corporate policy allows another location to accept returns if they have the same products in stock. The manager didn't even look at the products and said NO flat out. Little does he know that we have a second home near his store and we'll never come back to this store.

I like the store but it was the dirtiest Dollar tree I've ever been in. It is disgusting and from…read morejust one or two days it was from weeks of not cleaning., somebody please tell them to clean their store. If you don't believe me go in there I should've taken a picture.

went in to the store to get a few items, not too many clerks there to help you try to find things…read moreand it's a big store, but they were rebuilding stuff in the back, and everybody was trying to cover the check stands while doing stuff in the aisles, just be patient if you go there

You had me at SALE…read more... Trying to beat the heat and where does it take me, to the mall. One starts off window shopping and killing time in the free AC...lol... Then you see the SALE plastered along the window. What does one in their right mind do, you walk right in. Of course everyone knows the chain store. It's pretty much in every single mall you could imagine. Affordable clothing that's on trend. This store is one of the only two in the desert. One being in downtown Palm Springs while this is in the mall of Palm Desert. Compared to the other, this is bigger as it also has kids. It's fairly a decent size for men but woman's always takes the cake with selections. Of course with the sale going on, some of the deals were worth it. You just have to be ok with browsing through the racks as everything is all laid out. I did score on some items which were amazing for the price. More than half off for what I got them for. Fitting room area has a good amount of stalls which is utilized by everyone. Today was pretty packed so there was a wait to get one. The summer sale and people shopping for back to school. Also you have the window shoppers that wander in just like myself. Accessories department is fairly decent. Kids department is decent as well. About the same size as the men's section. Staff were all very friendly and sweet.

Poor quality product Terrible customer service…read more Rude and condescending manager. Will never ever shop at this store ever again.