This location is exactly what you expect out of a Marshall's. The store is under stocked but clean enough. It's slightly understaffed, though employees are friendly. The Woodbury Marshalls is the perfect definition of a three star location, it's solid in a pinch, but not something I'd write home about, positively or negatively. At least I got a new reasonably priced snazzy scarf out of my trip to this location today. read more

I am a SERIOUS shopper.... years ago in the '70's i started out as a personal shopper store wide at 59th Street NYC Bloomingdales. So i know textiles, quality of construction, price points. And this Marshalls is not getting the quality merchandise they used to get / years ago. Women's clothing is almost a disaster. Fabric, construction, wearability after repeated washing, poor poor poor. I now rate this dept a one star. I stopped looking.. Luggage: used to be one of their top departments where every now and then you found quality labels and some very good construction. Rate a 3 star. Men's clothing you must read labels, examine fabric construction quality VERY carefully i rate a 4 star. All shoes are simply terrible, a one star. Don't even look. Women's lingerie under garments: HUGE drop in quality . Bras have inferior non stretching elastic, most of inventory has manufacturing defects ( must try on), very poor materials. Rate one star. Women's sleep wear: hunt VERY carefully, this was a top dept. rate 3-4 star. Read labels, examine quality of fabrics carefully. Bedding towels: this WAS a 5 star area, now 2-3. VERY high prices, very poor boring selection of prints styles colors. HUGE disappointment. Decorative/ kitchen/ housewares: one of the only areas which is still good. Hunt very carefully, some prices are TOO high. Rate 3-5 star Food products: WAS my favorite, now a 4 star. watch out for very high prices. Some items are poor low quality mfg trying to copy the " look" of famous $$ brands. Lotions /hair products/ face creams/ soaps: The MOST drastic change of all with many products disguised with copy cat labels of expensive brands WHEN in fact... they are poorly made cheaply in CHINA where ingredients for safety etc are poorly monitored. Take GREAT care what you apply to your face. Rate one star. These changes have happened very very fast in the last 18 months- 2 years. Read your sunday sale fliers for bargains at Target, Macy's, Walgreen Target's cosmetics have improved a lot and at decent price points. Marshalls is trying to increase their profits by stocking with pretty packaged decorated designed colored " pretend" products made very poorly in China. READ labels VERY carefully. Take more time to hunt CAREFULLY. There are still some good buys, just not as many. read more

Don't come here during the day. They only have three registers open and the line is constantly backed up through the men's section. Not worth standing 20 minutes in line. read more

I would give this location 0 stars if I could. As an avid marshalls customer, I was excited to visit a new marshalls and see their selection! Extremely disappointed with this location. I was charged twice for a $40 transaction and had to stand at the register for around 15 minutes. The manager said I will be reimbursed in a few days. Now I get to live in constant financial anxiety for the next "few days" while their multi million dollar company forgets all about this. I left marshalls feeling like I got robbed. UPDATE: it's been a week and both charges went through. They say I need to go back to Woodbury to get refunded, which is 40 minutes away. I was told I could go to my closest store, and they basically laughed in my face and said they couldn't do that without both receipts. I called the store again to tell them I couldn't be refunded at my closest location, and they said whoever told me I could do that lied to me. I will never go to marshalls again. Seriously the worst customer service I have ever experienced at this store. I go to marshalls to save money, this is insulting. read more

I shop @ this location regularly & I like this Marshall's just fine. More, in fact, because it is so clean & well organized. This location is great for their shoe selection & their rows & rows of dresses. Customer service is good & a Marshall's that is clean & organized? What more can you ask for? read more

Exactly as Dee said, usually hit or miss and this one is a miss. It was super clean and all when we shopped here last weekend, but we left empty handed. Don't get me wrong, it was clean and organized nicely...but I didn't find a single thing here I wanted....not even in the "oh well, I have enough shit for my house but this little baking dish is sooooooo cute" kind of way...so a total miss. Sad. read more

This Marshall's was clean and well organized. However, the restrooms did not provide a way for me to change my baby. A baby changing station in the wall would be a suggestion. read more

I love that it's clean, however one time the ladies room smelled so repulsive that my 4yo literally threw up all over himself. The clothing brands are a major miss, with exception of a decent Ralph Lauren selection. I mostly shop home items and toys here - you can find some phenomenal toy deals. I also really like that they're now carrying a larger and more unique furniture selection, which in my opinion boosts the store from a 3 to a 4. Oh! Also a decent luxe makeup + skincare selection - I've found tons of killer brands from Shiseido and Arden (even though Arden is an OG brand, they definitely have some very effective but overlooked products) to Anastasia and Urban. The luxe beauty items are hit and miss...being in the right place at the right time. read more

I bought shoes for my daughter. She wear the shoes just 15 minutes and the shoes tight. I return the shoes to store but the cashier refused return shoes. She said the shoes dirty. I left the shoes on register.Some times the store have brands broken and sold the brands for people why she refused return shoes read more

Marshalls in general is hit or miss, but this particular location is heavy on the miss. Lots of chintzy no-name brands, and no designer labels, which takes the fun out of those rare occasions when I feel like sifting through piles of crap just to find a pair of Theory pants or Prada sneakers (it's happened at other Marshalls before!). Nevertheless, I will still go to kill time and see if I can score a cheap tee or other for $9.99. read more