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    Marshalls

    2.7 (21 reviews)
    Closed • 9:30 am - 9:30 pm

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    hammock
    Ms Ruby O.

    I love Marshalls and there are always treasures to be found here. The check out process though is another story. One cashier only. expect a long wait if you go here

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    Photo of Victoria N.
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    5 months ago

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    3 years ago

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    13 years ago

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    3 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    8 years ago

    Disgusting customer service from the manager. Beware of purchasing from this Marshalls, as they sell damaged goods and refused to assist.

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    12 years ago

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    8 years ago

    Nice clean place! Not bad...I normally dont shop at Marshall's but I was impressed on how clean and organized it was! Will return

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    9 years ago

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    8 years ago

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    15 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    14 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    Burlington

    Burlington

    1.3(8 reviews)
    1.5 mi

    I was in the Westheimer and Eldridge store about 1:30 Central time (Sun, 9/13/26)…read more At the beginning, there were only 2 ladies checking people in the front. They didn't seem to be going any slower than any other cashier in past. However, it made the time of waiting pretty aggravating. Stood in line to check out for quite a while, at least 30 minutes. After a while a female, in the very long line, started to scream. expletives, telling the cashiers to hurry the F** up! I can understand the frustration of the woman yelling, although it was not appropriate. Security did not intervene. After this yelling, I looked up. I'm not sure when they showed up. But there were 3 additional ladies finally now, I don't know if that's what prompted them. There have been times in the past where I hesitated to go into Burlington, knowing that there are typically long lines. I will think twice about going into that or other Burlington locations in the future. Thank you.

    It seems like the common concern here is the checkout lines... and honestly, Burlington, this is…read moreRIDICULOUS. You have about eight registers and only ONE person working them, meanwhile there are 30 people in line (no exaggeration) waiting for this poor cashier to speed through everyone's purchases. And let's talk about the store itself, it's just... messy. Things are thrown on the floor, tossed on shelves, and literally scattered everywhere. I don't think I've ever seen a clean section in this store. On top of that, it's almost impossible to find an employee when you actually need help. I came in to buy a pillow set and ended up standing in line for 20 minutes. No lie. This location seriously needs more staff on the registers and on the floor. The shopping experience shouldn't feel this chaotic.

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    Macy's

    Macy's

    2.7(124 reviews)
    4.9 mi•Memorial
    •$$

    I generally avoid department stores, but my wife needed a dress and prefers to try them before she…read morebuys, so off to the mall we went. After a couple of other stops, we finished at Macy's because we knew that if no one else had what we were looking for, we'd find it there. We probably should have saved time and just started at Macy's. The team was extremely helpful, routing us to the right places and sizes, making recommendations, helping me find sale items, etc. Hoda was particularly helpful, helping my wife find appropriate sizes when the ones she picked didn't work (women's sizes are crazy, a number should be the same across all items) and getting us checked out in a timely manner. We came for one item and, thanks to a couple of sales, left with three. I probably won't have much use for the women's dress section again, but I'll be coming back to Macy's specifically because of the service we received.

    Title: CUSTOMER SERVICE - INFLATING PRICES BEFORE A SALE?…read more I visited Macy's on July 25, 2026, and was excited to browse the Last Act clearance section. While shopping, I found what I thought was an incredible deal: a Mickey Mouse Cartoon-Themed Mid-Drift Sweatshirt. The receipt showed a regular price of $64.00, marked down to a final purchase price of $9.46. I was thrilled with my find and couldn't wait to wear it. However, when I got home and removed the tags, I decided to look underneath the clearance stickers. To my surprise, the original manufacturer's price tag showed the sweatshirt was actually priced at $60.00, not the $64.00 regular price reflected on the receipt and sale tags. As a customer, I found this very concerning. It's not about the $4 difference. It's about transparency and honesty. Seeing a higher "regular price" advertised than what appears to have originally been on the item's tag raises questions about how discounts are being presented to customers. I understand prices can change over time, and retailers may have different pricing structures. However, from a consumer's perspective, it feels misleading when the advertised original price used to calculate a discount is higher than the price shown on the product's original tag. Customers should be able to trust that sale prices and savings are being represented accurately. Because of this, I have already contacted Macy's Corporate Customer Service and provided photographs of both the receipt and the item's barcode tag for review. Again, this is not about the amount of money involved. I still received the sweatshirt for a great price. This is about the principle of the matter and maintaining an honest, transparent shopping experience for customers. Retailers should strive to build trust, not create doubt about whether advertised savings are truly what they appear to be. I hope Macy's reviews this situation and provides clarification regarding its pricing practices. Rating: (2/5 Stars) Great clearance find, but disappointing concerns regarding pricing transparency and customer trust.

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    Marshalls - deptstores - Updated September 2026

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