Straight forward, reliable, knowledgeable...just so thrilled with the experience at Rick's II! Will…read moredefinitely purely go back with any future issues.

Jay, the owner is a very trust worthy person. The pricing is very reasonable and he is a friendly…read moreperson. I highly recommend him to anyone. The people I have sent to his garage have thanked me for the referral.

AAA dispatched this company to unlock my vehicle for me when I accidentally locked my keys inside…read moremy vehicle. From start to finish, the gentleman that they dispatched to help me was very courteous and his communication skills were excellent. Once he arrived to where I was, he was able to get me into my vehicle in less than 5 minutes. Overall it was a very positive experience.

roadside dispatch failed and communication was nonexistent…read more I had a roadside tow arranged for my disabled truck and was given a service window. We traveled back to the vehicle and waited. During that window, a tow truck came through the parking lot. No one called, stopped, or checked the disabled vehicle described in the dispatch, and the truck left. I later learned that the tow had been canceled, but neither the app nor the service communication clearly told me. We continued waiting for help that was no longer coming until towing services were unavailable for the night. This was not a minor delay. It was a complete failure of dispatch control and customer communication. If a company cannot complete a roadside call, it needs to notify the stranded customer immediately--not silently cancel the service and leave them waiting through a promised window. The vehicle remained stranded, the evening was wasted, and we had to arrange another solution for another day. The most basic requirement of roadside service is simple: show up, or clearly communicate that you will not. Based on this experience, I cannot recommend J&D Windsor Garage for roadside towing.

Helped us tremendously when we had a tiny car problem on the road. Completely realistic and honest…read moreresolution. No upsells. Helped my wife in a pinch. Great service.

Can't believe I took this long to write a review. By far the best shop around. You can be sure that…read moreyour car will receive professional treatment and will only get repairs that are needed. Charlie, Doug, and Mike are by far the most honest mechanics I have ever met. With the exception of my father. I won't use anybody else and all my friends and family use them too.

I came in and I spoke with Dan about my Honda and putting aftermarket parts, a couple oem parts and…read morehe gave me exactly what I was looking for and great prices. Dan was super helpful in educating me about aftermarket parts! Definitely a shop worth while!

I had two vehicles worked on by the crew at ECS. They built my 2015 WRX and shortly thereafter my…read more2005 STI. The work these guys put out is impeccable. I've had nothing but comments from local car events about the attention to detail the guys did on my build. Paul Scott did my tuning over the years and really understands these cars. Anyone can make power but Paul can make power while making sure your car lives a long healthy life. It's a fine balance and Paul has figured that out. I without a doubt recommend ECS Performance!!!

Always honest and always fair. They will never try and upsell you on things you don't need. Quality…read moreof work is superior and they know most all car brands including older and newer models.

Steve and the Spring Street team are INCREDIBLE! I was visiting the area for the day when I noticed…read morethere was something off with the car. I ended up coming across Sprint Street and taking my car there, not sure what to expect. I was in an unfortunate situation because I had a small window before I had to start making the drive back home (which took a few hours) and I talked to Steve about my predicament. He was incredible helpful, despite being very busy, and was able to squeeze in a check-up and service. I was able to get the car temporarily fixed up, which was perfect and exactly what I needed in a pinch in order to be able to drive back home safely. He was extremely understanding, patient, and gave me a reasonable price. To Steve & the Spring Street team, thank you so much! I'm excited to continue to vouch for this business. :)

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

They are the best in the business by far. I can say they are honest and get the job done right…read more Racheal is great!! She keeps you updated on the repairs and lets you know everything that needs to be known. Everytime I walk in there, someone greets me and I feel that is awesome. I will definitely recommend them.

AJ and Rachel have gone above and beyond to get my daughters car ready for emissions. We will never…read morego to anywhere else!

Professional. Trusted them with my sport roadster to replace rack and pinion steering related…read moreassemblies. Align. Replace and balance two front tires. Vehicle was repaired, tested. Returned to me in pristine condition. Drives like a dream. Straight, true and tight. Steering as it should be. I'll bring my other vehicles to strongs for future repairs.

You get what you pay for, and less. Hired Rich Strong, the owner, to repair the metal-surround…read moresupporting the windshield on my vehicle last year. This year had to have the whole job redone. They used the wrong gasket and rust surfaced, which means they did not primer before they painted the raw metal. And they did not even match the paint, so there was a 3/8 inch border around the entire windshield. To redo the job, I hired Oleander's in Vernon. The entire frame beneath the windshield was corroded and rusting. Olender's fixed a botched up job and my vehicle came out of there better than new. In the end, you get what you pay for. Plus, Strong's said I would have the vehicle back in 1 week. It took them 3 weeks and would have taken longer if I had not nudged them to finish the job and give me my vehicle back. Poor quality workmanship all around and zero regard for the customer as well. If you want drama in your life and don't care that much about your vehicle, this is the place for you. If you want to deal with a professional, Rich is not your guy. A true NO value establishment.

Had such an amazing time with United Transmission in Westfield, MA! I had a bad U-joint in the rear…read moreand it shook my pinion gasket loose in the rear differential. So I was loosing rear differential fluids down the road. I was blessed to have landed in this town with these super kind people; Mindy answered my call after a mechanic shop in the same area told me I was toast. This shop had me almost done in a day just Dodge parts are difficult to match up sometimes! They worked diligently and persistent to get me fixed up and on the road back to traveling! As a walk-in customer I was very happy with the mechanics and all the staff; smart, quick and time efficient! Happy to hear a little background from Michelle and her Dad that started it all! I value this company and they checked marked all my boxes, very family like and I will highly recommend! Also the prices are super fair! I was expecting a lot more than I ended up paying! Thank you Everyone at United Transmission!

I recently had transmission work done. I had taken it to the dealer who told me I needed a new…read moretransmission for a car that is three years old. I called United and spoke with Nick who was so informative and helpful. Brought the car in and saved about 5000 dollars that the dealer was willing to take no problem. Thanks United. Would recommend you in a heart beat.