I came here with a steering problem on my old Hyundai Sonata. They were booked, but able to fit me…read morein to top up the power steering fluid and never pressured me to do anything unreasonable. There ended up being a leak, and instead of immediately telling me I needed xyz for thousands of dollars, they said to just keep an eye on it in case the leak is slow. I didn't even have to pay anything, which is incredibly rare. I actually do have to go back because the fluid is leaking fairly quickly, but the price they gave me was fair and they broke down the cost and explained everything perfectly. I'm definitely coming back and this is easily my new go-to mechanic. They seem to be an honest, family-run business, and I'm happy to have found it.

I've been going to this garage for many years. They are very honest and fair. I trust them with my…read morecar. They keep track of the condition of my brakes, tires, battery, etc. I've had trouble getting my tire pressure correct and stop by and it's done for me. Phil and Paul are the best! Great family run business

Geena and Jeremy are very pleasant to deal with and listen to you…read more Good communication. They don't push unnecessary repairs and work within your budget. I always use them for my repairs and recommend them without reservation.

The work has always been done correctly and at a fair price. Jeremy and Geena are easy to deal with…read moreand they can usually fit me into their very busy schedule. I recently had the front end of my 2016 Honda Accord inspected after replacing my tire. Jeremy reported that the struts were original and worn but not blown or leaking. Although replacement was not absolutely necessary, he noted doing so could improve ride quality and handling. I opted for the improved handling. He also reported that the front brakes were causing shimmy so I followed his recommendation and replaced the pads and rotors. The car handles noticeably better at highway speeds, which is important to me.

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

Today being May 28th of 2026 I brought my 2006 Dodge Dakota pickup truck into the garage I dealt…read morewith Tom the owner at the counter he was very professional had a great knowledge of the automotive industry even had a great sidekick his dog they brought my truck in they gave it a once over they confirmed what I already knew and the suspicions wrong with the vehicle they didn't try to con me into any any side job or any work that wasn't needed I appreciate their honesty their loyalty and they have a future customer in me and I can say honestly I'm one hard person to satisfy and the performance the professionalism that they displayed has got me giving them five stars excellent service

Tom is super nice and helpful. They are proactive and fairly priced. They are now our goto for all…read morefour of our cars!

I really hope I don't need more bodywork done in the future, but if I do I'm 100% coming back to…read moreVernon Collision. The whole process from estimate to picking up my vehicle was easy and effortless. I brought my Acura RDX here since VC is authorized to work on Acura and Honda. My car was hit when it was parked, so I had a huge dent/gash on my door and over my tire. VC worked with my insurance to get the work done on my car. Everyone I spoke with here was great, but Bob especially was fantastic. He called me and kept me in the loop with what was going on with my car. My car is now good as new and you could never tell I had any work done to it. Thanks Vernon Collision!

I came in with a water leak in my drivers side floorboard. They were nice and professional but…read moredidn't solve my problem and charged me almost $800. It rained and I saw the leak wasn't fix so I called them back. He told me it was probably the residual water from the tests they ran but if I wanted, I could bring my car back in for him to check it out. A week after dropping it off I asked how much longer it would be and they hadn't even touched my car yet. At that point I needed my car to get to work so I picked it up and didn't have the time or money to bring it in for a third time. They never pulled up the carpet to see the source of the leak... But $800, multiple uber rides and stress later I still very much have a leak every time it rains. Turns out it wasn't the residual water!

This was a total Yelp win. I was looking at a used car in South Windsor and wanted a local mechanic…read moreto check it out and make a recommendation on its purchase, and I didn't know where to go as I'm not from the area. Saw positive reviews here and went for it. Steve saw the truck the very next day, was super thorough with his analysis, and spent 30 minutes afterward with me discussing what he found and his recommendations. Ultimately he recommended against purchasing the vehicle for several reasons, and gave suggestions as to how and where to look going forward. I'm not local to the area and am really thankful to have found Steve. He was so knowledgeable, thorough, and honest that I wish I lived closer! I would absolutely send anyone here. Top notch mechanic and all around nice guy. Thanks Yelp for the recommendation, hope others find their way here too.

Amazing service as always! The best quality care for your vehicle you can ask for!…read more Always feel better after having Steve and his crew look over your vehicle and ensure it's safe for the road! Prices are affordable and the service that is being requested always turns out great!

*update* Was called by corporate and asked what happened…read moreduring my bad experience... explained what happened in exact detail and was rushed back in for service the following day. Carlos and the guys definitely took care of me. I trust them and the work they do. It's unfortunate that my original appointment did not go as planned but they made up for it in a huge way. They have definitely earned my service back! Thank you new management for cleaning up the act of older employees. Carlos is the man, and the techs are top notch!

Very disappointed in the service! my car has been back 4 times. of course each time was a different…read moreissue! Thank GOD for AAA!! All about $$$, not customer service! Very poor rating!

Paul's Auto is actually the best place I have ever been to get my car repaired. I have never been…read moreoffered to have a free ride home from dropping my car off and then when my car is done I get a free ride back to the shop. But Paul's Auto certainly did this. plus the diagnostic was spot on and my car now runs beautifully. The price was quite reasonable especially considering how much was needed. They automatically deducted the coupons before they even knew I had any.. They were polite, considerate, very helpful and looked very happy to help me. I highly recommend Paul's Auto Repair. I have been to a couple of places that made my car worse than when I brought it in so you can imagine how relieved and thankful I am to have found Paul's Auto Repair.

I've been coming to this local auto place for my oil changes for years now. I support the local…read morebusiness in my home town of East Hartford. They always give me a warm greeting when I come in for my oil changes. They also send out coupons for oil changes that help with the cost if you see them grab them. They don't expire. I have a coupon for $49.99 for the total cost of an oil change. Can't beat that price. Definitely would recommend. While you wait they have a wonderful selection of drinks and goodies you can help yourself too. They look over your whole car and let you know what needs to addressed with issues arising. Quick, reliable and trustworthy fully owned business. They go up and beyond to help me when I run into a crisis.

Steve and Justin were fantastic, I was seen immediately, service was very quick and thorough. I…read morewill be back next time I need a repair.

Justin and Rob were amazing at my most recent visit. They took the time to inspect the car that I…read moreassumed was a costly repair. After a few minutes of fixing the minor issue, I was on my way - free of charge. I've been going to this shop for years, and they always offer exceptional customer service and expertise.

On 07/03 went in for a complete exhaust system, including converter…read more I was on my 3rd walker exhaust system in as many years and my factory converter was starting to rot. They upgraded me to a high flow converter, 2-1/2" exhaust system (up from 2-1/4") and a hi performance muffler. The did a beautiful job and the muffler has a nice burble to it that is not obnoxious. Since the pipes were bent from scratch, I fell this was money well spent. I am very happy with the results. F.Y.I., they are a first come first served business.

Manchester Muffler was awesome to work with. They took my Camry right in, did the inspection and…read moregave me a quote and options on repairing the issue. They did the repair in a timely manner and the receptionist Beatriz was awesome in conversation as I was waiting for the repair to be done. Overall a great experience with excellent quality work at a fair price.