They have good bargains.. but very full of stuff, lots of stuff.. and a little dirtier than a hardware store

We were there checking out the place since our friend suggested it. Found small appliances that had good prices. Carlos was super helpful. He assisted us in verifying the items work properly before the purchase. Great experience! Ask for Carlos if you are looking for home appliances. He is a good guy and will treat you right. read more

This place is amazing. You never know that great deals your going to find. Sales people are friendly and courteous. When you visit explore every inch so you don't miss a thing or just ask the sales rep and if they have what your looking for they will help you find it. read more

Terrible, horrible, ridiculous, unethical. I don't understand how this place is still in business. My fiance and I are just moving into our first house and bought a stainless refrigerator from these crooks. I should have know something was up when they refused to enter our house and install the fridge. Instead, I had to borrow a neighbors dolly and move it in myself and do the installation. They wouldn't let me use their dolly, "Don't want the liability". We have the fridge for 2 weeks and it's never made ice. Several calls and nothing is being done to fix it. I find the manual for the fridge online and try everything to get the ice maker working, didn't matter because the refrigerator stops working 3 weeks after delivery. So I call to get a repair man out, our receipt says "60 day warranty" so I figured, "No problem". Wrong again. They don't have any repairmen that makes house calls. They have to pick up the fridge and drop off a "loaner". The cheapest, most ghetto refrigerator I've seen since college. Of course they won't bring it into the house, of course I have to move it myself , of course it's half of the size of the fridge I bought and our food doesn't all fit. Also, no ice maker or water filter like the one I bought. I also got some nice scratches on my hardwood floors, great. So, almost a week later I have to call and see where they are on the repairs. No updated from MARS, of course. Oh, it's fixed, they will deliver it on Saturday. They will call me back with a delivery time. Skip to Saturday morning, call to ask when the delivery is, the delivery people aren't in yet and they will call me with a delivery time soon. Two hours later, there is a knock at the door. It's the delivery guy, Same story as before, won't bring in the fridge and won't let me use the dolly. Awesome. I quickly empty out the ghetto fridge and slide it across my hardwood floors to the front door, get the fridge I bought and push it into the kitchen, get it plugged in, get the water line installed. Everything seems right with the world. Oh, I'm so, so wrong. Wake up this morning to water leaking up between the seams in the hardwood floor. This piece of sh*t has a HUGE leak. Not from the water connector but in the internals under the fridge. I'm about to call them and tell them to pick up this piece of crap and refund my money. I'll update this with the conclusion. Please, pray for me! Update 1: Called 30 minutes after their listed opening time, no answer. Update 2: Call and leave a message for Andrew at 11:30 am the next day. No return call that day. Update 3: Andrew calls me at around 12:00 and I explain what happened to the fridge, before I can tell him I want a refund he passes me to the repair guy and I again tell explain whats been going on. I'm told they don't have a connector to hook up water to the fridge at the facility (how the F*#K did they test it before sending it back to me?). I cut him off and say I just want a refund and to get this piece of S%!T picked up. I'm told he will pass me back to Andrew. 5 minutes on hold and I'm hung up on. Middle of the work day and really pissed off so I'm going to try again tomorrow. [Calm] _________________|___[Infuriated] read more

I have spent lots of money at this place of business...Especially since we are moving. I perfectly understand that not everything is new. However, while participating in their "auctions", I felt the prices, for the most part were very fair. However, God forbid you, the customer, ask a question because certain issues weren't listed on the description, well you will be labeled as "picky", "rude", and did I say "picky". Most of the employees, especially the girl who sits at the front desk and the manager, need a lesson about CUSTOMER SERVICE. Sad to say I will never be going back there again, and neither will my family members who have been LOYAL CUSTOMERS. Hey, if you want the highest compliment, a recommendation, well you better get it together and teach CUSTOMER SERVICE - STARTING FROM THE TOP DOWN! read more

Warning! Do not drive up from Los Angeles based on this business's representations/advertisements. The ad said "New in a box." When I got there, both sides of the original box had been sheared off and one side had a little damage and the other side had significant damage. The big guy with glasses who is either the owner or mgr. said I was "too picky." I say false advertisement. I should have paid more attention to what other Yelpers wrote. read more

Not a bad place has a lot of stuff to buy prices are so so a lot of things are broken in there though prices is not as cheap as I thought thing better off buying them at Costco read more

This place is funky.. in a good way. If you need anything from an umbrella to play structure to coffee maker... this is your place. All prices negotiable. I love getting a great deal and as long as you can wait your turn to talk to an employee, its all good. Treat this place like a huge garage sale with stuff in excellent condition. I don't give a rats you-know-what if the box is damaged as long as the goods are not. Tally-HO. read more

Where has this place been all my life. Of course, I only moved to California three weeks ago. It's like a treasure trove and you need time to shmooze in order to see all the bargains. read more

I walked in for a lamp... left with an amazing deal on adjustable bed! Staff awesome and friendly. Look here before going anywhere else!

What a joke! Trying to sell used looking merchandise for retail prices. Don't waste your time.

Bought a used refrigerator here. Upon delivery, it came with a cracked handle at the top. The delivery man said to call Arturo, the manager, & let him know; and that he would tell him as well, to deliver a new handle. After 2 emails and 5 phone calls, they have not made ANY effort to resolve the issue or make a customer happy! The handle has since completely broken off! Isn't it customer service that determines whether you stay in business or not? Well, after reading the other reviews, & after our experience, hopefully we can stop others from shopping there! Daryl below stated that they get discarded items from other stores. That's true! We saw a washer at another used appliance store with a big sign on it, "Send to Mars". Shop elsewhere! read more

Warning!!!! Looks like a bargain, but it's not! When I first discovered MARS, I thought I was in heaven. Bought some patio furniture at what looked like a good price, but when I got home I found that Costco actually had been selling it at a lower price. Thinking that one bad apple... etc. I went back two more times. A friend bought a bike at a "killer price". Turned out it was only about $10 less than Costco's price. Went in today looking for an office chair. They were asking exactly the same price as on-line sources. This place is for people who are too lazy to shop for the best deal but want to pretend that they're getting a steal because the merchandise is beat up and the store is cluttered with junk. Better to watch for the sales at Costco and buy brand-new merchandise with a great return policy. (Two stars instead of one because I like the concept.) read more

I've been going to Mars now for several years and have gotten some great deals. Recently I bought a patio set for a fraction of the cost, Art was great, he gave me a great deal because some pieces were missing. He assured me that he would call me when they came in and he called right away. If you like bargain shopping you will find something. You have to take your time to look because there is so much to look at. read more

It is a warehouse with haphazard rows of STUFF. A yard sale with a huge, random selection. You will find something to (by all means) bargain for. Some junk. Lots of small appliances (most still in their original packing)-I'm not sure I would ever consider buying a crockpot elsewhere. Lots of Costco-quality seasonal items, barely touched: Boogie boards, surfboards, (brand-new, Tommy Bahama beach)umbrellas ($20), chairs. Like the real Costco, you WILL find something you didn't know you needed to buy! I've only been once, but will return, and I am told by frequenters that the items stocked change with time, rewarding the curious, adventuresome, wandering shopper. I wholeheartedly agree with the reviewer about comp-shopping an item on your phone before purchasing. read more

Not worth any amount of money you may save, I've gone 3 times, and won't be going back again. Today I showed up to pick up 3 boogie boards they said they would hold on to for me because I could be there in 20 minutes. I got there and they said "well I thought we had 3 I guess we don't". Then another girl said "come with me I'll see if I can find more" she brings me and my kids back to the area for employees she goes in and leaves us standing there for 15 minutes with no checking in or response or anything- I got to the front of the store and she's there checking people out. I said you left us standing back there, are you kidding me? She said, " well they needed help up here look at all these people" I said then you let me know you're no longer looking for an item for me! She then told me she doesn't have time for this and waved her hand as if SHE was annoyed, this place is trashed and the employees are no better, spend the extra $ and buy it new. read more

This place is like Disneyland for ADULTS. Amazing product and great prices. The staff is great and very helpful with any items & if they don"t have the item they have a wishlist that i'm now part of. Cant wait until my item comes in. read more

I bought a vanity mirror and it blew up in my face. Literally. Beware of the electronic stuff. And anything you have to put together yourself read more

Business is honest, good deals to be found if you know what items are worth. We responded to a Craigslist ad for an item sold by Mars, and drove quite some distance to pick it up. The gentleman who appeared to be the manager was familiar with our email exchange and honored the pricing in the CL ad. The merchandise was as described, and quite a good value. The "showroom" is stuffed to the gills with a wide variety of merchandise, ranging from furniture to sporting goods to electronics to appliances, much of which appears to be merchandise returned to Costco stores (if you're a Costco member you'll have a very good basis for price comparisons). The appliances appear to be a combination of scratch and dent and used (I have no idea where they come from- I even saw a Bosch Axxis vertically stacked washer/condenser dryer set, typically sold in Europe, not the USA). They seem to stand by their merchandise and will exchange/provide parts when necessary. This is an unavoidable issue with returned merchandise, but you must be very careful to ensure you don't have to make a return trip if you've driven a distance to make your purchase. If you know what you want, what it's worth, and are willing to inspect the merchandise (after all, you're buying "seconds"), this place seems well worth patronizing. read more

I have doing business with them for 5 years , they are great , the prices 5 years ago were better than today but you can negotiate with them don't pay what is marked it's all the stuff people return to Costco so go there but work them on there prices read more

LOVE THIS PLACE!!!!!!!! I came here because one of my friends recommended it, well I went in just looking for a night stand and I found that and many more things,such as: a mattress, a cat tree, a ninja, and more, all at a super affordable price. So I go back in because my ninja was missing a piece and the lady at the front desk was super helpful, she got me my missing piece with no hassle what so ever (as long as i had my receipt of course) not only did i get my missing piece but i also bought a new Tommy Bahama cooler for only $60!!! The staff was super nice and respectful. Definitely recommend it! read more

I have been coming here for years. The people here are great! prices are good. I am writing today because of a specific experience I had. I recently purchased a double oven from here and I had an issue after we installed it into our cabinetry. I told the management at MARS about the issue and to my surprise they immediately sent out one of their technicians who was very professional and knowledgeable. I cannot believe how fast they got somebody to my house to help me.Very impressed on how great they did on customer service. Two huge thumbs up to the MARS team. read more

MARS has the best deals and their prices are always negotiable. If your looking for any appliance, furniture or just things for around the house I would visit MARS first and I'm sure you'll find everything you need at a lower price. read more

Everything. Was so expensive like a big yard sale. It's somewhat organized, I just didn't find anything I was looking for.

I bought a beautiful couch from here at an unbeatable price. Arthur was very helpful, I will definitely be back for future purchases!

My all time favorite store. Every time i need something for my house this is the first place i go look. I love saving money who doesn't. Great prices, you could find almost everything you need furniture, dishes, mattress. Love all the patio stuff they have. You have to check it out and i promise you will go back at least once a week. read more

We have been buying major appliances, furniture and misc items from MARS for 15 plus years. They are extremely honest and fair. We cannot say enough wonderful things about them. The staff is very hard working and professional. And are always accommodating. BRAVO!!!!! for being a long term, locally owned and consistent business, From your many highly satisfied customers THANK YOU!!!! John and Keri read more

Amazingly affordable prices! Excellent customer service, definitely will be going back again.

A girl named jessie there was excellent and answered all my questions as to what i was looking for . Ended up not finding the item i needed but thats okay . My rating is more toward customer service and her attentiveness . read more

Great selection and amazing prices. Their customer services guys are very helpful. They made sure I got wonderful matching pieces at prices I couldn't find anywhere else. Their selection changes so fast I am always eager to check out their new goodies. So much fun! Jessie is the perky friendly person behind the desk. Jose and Art know their stuff and are very helpful. read more

Well......I figured i would be getting decent stuff. to make a long story short, i went there to purchase a tent for a camping trip. when i got there they were friendly, helped me, and i found what i needed. After i paid i was told " make sure you check it before you go camping" i was by myself so couldnt unroll the whole tent and set it up alone. I got home and went through the bag (because it was an imidiate red flag) and realized the canopy roof part of the tent wasnt in there, the stakes were missing and all the 3 of the tabs to actually stake the tent into the ground were ripped off. I called and told them and whoever the lady was who answered the phone was extremely rude. I explained to her that i had JUST left there and she was irate with what i was saying. With an attitude she said "this is why you should check it before you leave" and then told me "i have another line" and hung up on me. Needless to say, i will not purchase anything else from this store. DON'T WASTE YOUR TIME read more

Mars is my go to place for outdoor furniture and misc. household items. The customer service is excellent and I really appreciate Arthur for keeping an eye out for my new fire pit. Highly recommend Mars. Totally worth checking it out. read more

I bought a simple washer and dryer for a real low price and they do the job fine. I don't expect them to be brand new appliances for what I paid I just want it to work. I saw several things that I was interested in so I will go back. Ive had the appliances for a couple months now and they still run. For what I paid I can't complain at all. Also I got a nice sturdy office desk for my home office that looked knew with only some scratches that I was able to refinish. It retailed for $160 and I got it for $50. Good stuff! :) read more

Used to be a great place to get Costco stuff in different states of repair-usually returns and overstocks. But now they prey on people's ignorance, mostly people who can't afford full price but don't no they're getting fleeced. They are selling used often broken buy at your on risk with sometimes a 50% mark up from the new price at Costco!!!! Went in to look at a faucet decided they wanted $95. For decided to check the price at Costco first...it was $59. At Costco!!!! Went back thinking if they saw the price we could get it cheaper....nope. Even with a picture of the tag she said "no we don't price match" I was like what the hell-I don't want you to match it-I wanted cheaper!! It's used!! Why would I pay $35. More for a used one the I could get a new one for??? It isn't the only item they had a big teddy bear they wanted for $60 it was $29 at Costco!!! That's a 50% mark up!!! I could go on, Goodyear floor mats for the car, kitchenaid salad spinner. Windshield wiper blades, an OPEN incomplete box of glade disposable plastic ware....all of marked up to sometimes double the price at Costco!!!! Don't give these thieves your money!!! They are a total rip off!!! read more

MARS - The picture we took of the faucet and price tag at Costco to show them they where charging $35 more than Costco. - Appliances Near Me - Oxnard, California

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First I'd like to say I loved this place before bought almost all my furniture over the past 3 years from them even brought in family and friends and they have gotten home goods there but now every time I have gone in the past 6 months(which has been at least 6xs) they are no longer working deals with anyone. What's really annoying is there products are not marked with prices so you have to find someone to find out what they are and they all have different prices. Ex. Took my sister in law there this past weekend she found a half set of rechargeable batteries and and 2 alarm clocks one was open and missing the chargers one was closed all the pieces. We looked up the alarm clock and at costco it went for $30. So we asked one girl what the price was for the batteries and the prices for the clocks she said $5 for the batteries $5 for the opened alarm clock and $15 for the unopened one. She also stated that we should find the other girl Andrea so she could give us a bundle price. Ok so went to find her and her prices were $10 for the batteries $10 for the opened clock and said that's a bad price for the unopened clock and went to talk to the guy boss and jacked up the price to $25! I told her about what prices the other girl said and Andreas response was well no she's wrong these are my prices you don't have to buy any of them..... needless to say I won't be returning to Mars. They have bundled for me before and on a whole lot more and were willing to work prices with u but for some reason they aren't and I'm not paying full price at a place with no returns when I can go straight to Costco and return anytime I like for brand new things. No thanks Mars keep your used expensive crap! read more

I just geared up for a summer of family camping-a 12 person Cole tent for $125 & cozy fold-up chairs. This is my go-to place for patio furniture as well--table, chairs & umbrella sets for amazing prices! And I always find an unexpected bargain treasure--today it was a pop-up swinging hammock. We lost our house in the fire so Arturo gave me generous discount on top of their already wholesale prices. I love this place and everyone is so friendly and helpful! read more

MARS posted an ad on Craigslist saying they had milk crates for sale. I called them to ask if they were still available and they left me a voice mail saying yes, they were. I showed up around 10 minutes before closing time. First the manager made me move my car out of the customer parking lot so they could bring all their trucks in. Then when I went in and said I was there to buy the milk crates, they first told me they didn't have any. Then I told them that they told me on the phone that they did have them, at which point they told me the milk crates were "put away" and I needed to come back tomorrow. I told them that I couldn't and that I drove 30 minutes to get there. I asked them if there was anything they could do to help me and I even offered to pay extra and they said no. The manager was extremely rude to me. He tried to make it my fault by telling me I should have called them to tell them I was coming to buy crates so they wouldn't have put them away. read more

My all time favorite place for so many items! Great prices and superb customer service! They even loaded my truck for me.

I hope no one throws a match in this place it will burn down the whole neighborhood. There are bargains to be found but it's really pitiful the disarray and the garbage upon garbage. I think anyone entering the building should wear a hard hat and pray they make it out alive. I'm shocked the fire department doesn't shut them down. read more

Amazing company! They donated picnic tables to our local elementary school that are great quality and in great condition. Wonderful customer service, Vee always got back to me ASAP and was always willing to help. Very pleased with my experience working with this company, all very professional. Hope to work with them again in the future! read more