The movers - Oscar B., Maurice T. & Charlie H. were the best on moving day! They called in advance and arrived early. The team was helpful, patient and kind, and everything went smoothly with the loading process on a very hot day. I had my own covers for my couches, but they did an excellent job wrapping the last over-sized chair. These guys were very professional. I attached a couple of photos of the large, long-distance truck and the organization on boxes and other items. The quoting process was good, as Scott was personable and wore a mask inside my home during the COVID-19 lockdown period. The office was OK about the paperwork and emails - just be patient and follow up if needed. I'll also note that the moving company on the delivery end was not so great, but it's probably the roll of the dice. The driver admitted that my dresser was wrapped properly by the loading company, but the delivery guys unwrapped it before moving through the door, which resulted in some minor damage. All boxes arrived. Only one loose, inexpensive patio chair was missing (which I could have prevented had I packed it in a box properly. Overall, I was satisfied given my expectations of the long haul. read more

Marrins' Moving Systems - Here's the moving truck! - Movers Near Me - Scranton, Pennsylvania

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Marrin's went above and beyond. We recently moved everything in our 2500 sq ft house. Move was local, but I was still apprehensive about it; looking back, I shouldn't have been. They were very responsive, adapted quickly, helpful, super friendly and had great attitudes. (I felt a little guilty for all the boxes going up and down three stories, but they did it perfectly and without even a frown.) they even moved pieces I was going to leave behind because I didn't think they could be transported! I hope I don't have to move again, but if I do, I'm calling Marrin's! read more

WORST MOVER EVER!!!! Seriously, I have moved 12 times in the past 40 years. I have used "professional" movers for half the moves. I was impressed with Miracle Movers "words" but their actions are awful. I was supposed to get deliver of my stuff on the 8th. They arrived on the 9th with about of the stuff, much broken not due to normal move issues, but because they failed to strap a heavy piece of equipment in correctly and it fell and crushed a bunch of stuff. They landed my stuff all over the house, not where I asked things to go. Its now the 20th. I have been calling nearly every day to find out when they will get the rest of my stuff to me. I have only been able to get someone on the phone TWINCE in almost daily calls and leaving voice mails. They acknowledge they broke stuff. They say they have the rest of my furniture. They still haven't given me a time when they might be able to deliver it to me. Do yourself a HUGE service and STAY AS FAR AWAY FROM THESE GUYS AS YOU CAN. They are totally out of control, have no processes, massively short staffed and completely incapable of do the job. read more

This is the second time we've used these guys to move us first we use them to move from Wake Forest to Raleigh and now Raleigh to Garner. First off when I called they gave me a 10% off for using them previously, which is a win-win. They sent us an excellent crew, very friendly, very courteous,incredibly experienced movers. Nothing got broke everything was wrapped perfectly absolutely amazing. no damage to the walls our bedroom set is very very heavy. Hence the reason why we have to use movers and these guys were on their game. They were very engaging, polite and felt like we had family helping us move our stuff. I recommend them to anybody. And the place was perfect. We used Trosa for one of our moves before we found Marrin and they charged us over twice the price as these guys and trosa damaged our furniture big time. read more

Customer service from moving companies is all over the place. After innumerable cross country, cross town, and local moves over the years, I've learned there's rarely a consistency in quality when it comes to the packers, loaders and office staff -- the overall customer service experience. Marrins was a nice surprise -- hitting it in all the categories. I hope it wasn't a fluke. I needed movers for a small move of some items to storage, so my review is based only on the moving, loading/unloading, as no packing was involved. There's a three-hour minimum on a small move like I had, a reasonable rate for two people and the truck. My communications with the owner were pleasant as he went through the details and then followed up with a written confirmation. The two movers showed up when promised, were efficient, but also careful, in the loading/unloading process, and finished in less than the minimum time. It was one of the more painless moving experiences I've ever had. I wish I'd tried using Marrins in an earlier move. I could have avoided the movers-from-hell who should have their own spot in one of the levels of the Inferno; a place Marrins has gone out of their way to avoid. read more

Our realtor suggested this company, and it could not have gone worse. The guys that showed up on moving day were all new, and clearly had no experience. They did not send anyone from the actual company, so there was no direct supervision. And they took about 9 hours longer than they estimated. Finally ended up completing the loadout around 11pm, after a day-of estimate of 2pm. When the unloaders (different company) arrived at new location, they immediately started telling us about the terrible packing job, how many things were dropped, how many items were wrapped poorly, or not wrapped at all...complete disaster So many items were broken, damaged, completely unsalvageable. It's truly heartbreaking. Many of the items that were sentimental because of kids, memories, etc., were completely destroyed by being thrown in the truck unwrapped. Entire sections of couches were in the truck unwrapped, and many pieces of furniture were apparently dropped on the dock during loading. Would never suggest using this company to anyone who values their personal items. read more

Final verdict: disaster. My experience with this company was so horrendous that even almost 3 weeks out from my move, I've barely recovered my faith in humanity. To put things into perspective: when I moved from Massachusetts to North Carolina 1 year ago, a moving company did significant packing, stopped in Virginia to get more furniture, then provided a timely and efficient delivery for $4.5k. Marrins charged me 3.5k for a move that was approximately 5 miles away from original destination. And there was some sexual harassment. Packing: they packed only one of the 2 apartments they told me hey would pack or "it would take too long." My parents kindly obliged- and still, I was charged for all the exorbitant packing costs. As if that wasn't a poor enough business practice, it strikes me as rather unscrupulous that I opened boxes where there might have been one or two items and then A MOUNTAIN of packing paper. And the packing paper was used in places where it made no sense whatsoever- my toddler's rubber toys were wrapped with packing paper! This is how they get their packing material cost so high since they charge per box. For the packing material alone for two living rooms, three bedrooms worth of material, Marrins charged me $1,728. If this was for full packing, I would have understood. Since these men did not even touch the 1 bedroom apartment to pack it, this pricing is unacceptable. When you google the cost of moving material: "For 1-bedroom apartment renters, buying moving boxes will cost about $61 to $85." As for the moving day itself: the head of the team said there wasn't enough space in the truck to move everything and asked if they could leave behind all my house plants, all the stuff under my bathroom sinks, etc. The men scrambled to finish packing my apartment and though the hours spent packing is not supposed to factor into cost (the labor cost goes into the cost of the boxes)- I was double charged since they arrived at 8:30 am to pack but didn't officially move me until about 1 pm (moving cost was supposed to be $145 per hour- they counted their packing hours as well). In the afternoon, I ordered the men lunch and was trying to get my toddler to take her afternoon nap and my sister in law was in the living room with one of the crew. Earlier that day, he asked her to climb onto his shoulders to reach some water bottles and made a comment about how her weight against him felt like a nice shoulder massage.That in itself is creepy, but could perhaps seem innocuous. Once I was out of the room and she was by herself, though, he told her that when she was on his shoulders earlier it felt so good and requested that she do it again. She didn't want to think more of it and obliged... and then he requested that she move her legs back and forth against him. How could this unprofessionalism and harassment happen? Fast forward: As they unloaded the truck, I saw that they actually had space to fit what they said could not fit. It took my husband three back and forth runs to our apartment to transport all of that himself. In my kitchen, they totally neglected to empty out an entire drawer of tea material, which I later brought over myself. The unpacking process: the packing was so flimsy that I have several broken items (the first box I opened was a 3 cu box that they literally put only two items into before they stuffed with paper - without appropriate support, my magnifying two way mirror broke, since it had a lamp to bang up against during transport). You're charged for "packing insurance," to get back money for anything harmed in the move... but the unfortunate thing is that the form they've since forwarded me states that you have to keep the box and the packing material so they can inspect it to confirm fault. Who keeps all their packing boxes and paper? In order to keep my house manageable, as I unpacked each box, I collapsed it and recycled the paper... so it doesn't even seem like I have true recourse for the several items the movers damaged in this move. I of course contacted the company to express my concerns and to say that since I wasn't provided full packing as their costs factor in, there should be some adjustment of pricing. The person I spoke to on the phone assured me that they would be able to issue a partial refund and a GM would be in contact. More than 1 week later and resounding silence. I would not recommend this company to anyone in the RDU. read more

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Dont do business with this place. Bad service . If you do a claim dont expect your money. The quoted us for much shorter time frame. Took forever to load / unload furniture. Damaged walls , furniture and didn't assemble some furniture correctly. Filed claim and never heard back and this is low amount of money. read more

We recently had some friends move who referred us to Marrins'. This was the first time I'd be using a moving company so I'll admit I was nervous. I requested a quote and received a call shortly after to verify my address and was told an on site assessment would be needed. The day of the assessment the two gentlemen who would be doing said assessment had a cancelation and called to see if they could come early. After arriving I found them to be super friendly and personable. We chatted as they created an inventory list and were honest on ways I could save money if I transported certain things in my own vehicle. The quote I received for a 3 bedroom 2.5 bathroom house seemed pretty reasonable. (It was a little under 800 dollars and would take around 5.5 hours.) I put down a 10% deposit and liked that I received a 24 hour reminder and confirmation of what was to come on move day. When move day came the two gentlemen who would be moving us showed up a few minutes early so we could start right on time. We ended up having a few more items than we thought and they were kind enough to load em up for us. We were so pleased by how quick, efficient, and kind they were that we ended up tipping them $50 each. They were both so surprised and grateful that it really made it worth it! They moved some pretty heavy furniture, including our washer and dryer that they disconnected and reconnected for us super quickly. They did an excellent job and I would totally recommend them to anyone needing this service! read more

I rarely give one star in any review I write, but in this case I must. I moved two homes into one using Marrins' Moving. I had a good experience with the guys who moved our belongings and I paid on the spot - no questions asked. There were a couple of dings here and there, but that happens. I did find that an 8' ladder was missing after the move and a canvas painting had been torn. I brought these two issues to the attention of Marrins' and they asked us to submit a claim and said they would be happy to take care of it. That was back in May 2019 and it is now November and not only have they not taken care of the claim, they continue to tell us the check is in the mail. How much is the claim? It is for a whopping $80.00 for the ladder and we are out of luck on the painting, which we had for years, because they won't cover its replacement. The $80.00 for the ladder is not the issue, it is the way they treat their customers. The check is in the mail! I called three times to talk with Tammy, who I believe is the owner, and "she is in a meeting" and has never given me the courtesy of a return call. The only reason I am writing this review is to say that it is unfortunate that a company will not take care of an $80.00 claim and loss of a piece of artwork that is worth about $500.00 at most. Think about how they handle claims of much higher value. read more

For those of you getting ready to move I wanted to share my recent (last week) move with Marrins Moving. I had used them for my last move and had a positive experience so I called them again this go round. But this crew was highly unprofessional, careless, wasted time I was paying for and there were attempted overcharges at the end of the day. They arrived with their blankets and straps in a dishevelled heap on the floor of the truck. They took personal phone calls while working, even while moving furniture up or down stairs. At one point when I hadn't seen any of them in a while I went upstairs and found them laying down behind a closed bedroom door. They lost 30 minutes at the move out location due to poor truck planning. They did not wrap furniture appropriately, doing a poor job and often not even bothering. Once we got to the new location, they were very reckless brining things in and marked up the walls in more than a dozen places. Still finding new scuffs and scrapes days on. Once everything was off the truck, the two helpers threw the blankets in the truck and went and sat in the cab where they made inappropriate comments about the realtor on site at the model across the street. I was worried she would hear them. The main guy was still putting furniture together and asked me to help him do that and help him move a few last pieces into place. I was still paying for the time of the guys sitting in the air conditioned truck. I called them on this at settle up time and had him write off the last 30 minutes since I worked and 2/3 of them didn't. Then I found that despite my repeated reminders to them on the phone when I first booked and then called in to give my deposit, they were charging me for full replacement value insurance (a sucker bet on 3 mile move in a truck that never exceeded 40mph). They also tried to charge me $120 for 3 boxes to move flat screen TVs which they didn't box (they tossed an untaped blanket over each one, crammed them in the very back of the truck and "held them in place" with a hand truck. Not worth $120 clearly. They also stole a grill cover (guessing because they weren't happy with my frustration with them). I put it on the truck myself (because their rough handling of the grill led to a door falling off and also the bottom tray so I took the cover off so they could at least see the damage they were causing and carried it to the truck and put it on myself. Not the biggest deal ($60 to replace) but it's the principle of the thing. I know exactly where it was on the truck and it is not here and they know I wasn't happy about the way they handled the grill. Anyway, just wanted to share so you don't have an experience like mine. I've moved 8 times in the 22 years I've been in NC and this is by far the worst experience I've ever had with a move. Despite disputing the bill, no one from Marrins has reached out to discuss and I've not been asked for any feedback (or thanked for using their service). I don't know if they changed hands or what but they went from a professional operation you could trust and appropriately pay the premium to over lesser service offerings around to a company that delivered a poor value proposition, tried to sneak on charges, was socially inappropriate, and isn't interested in whether their customers are satisfied or have feedback to share. Mover beware read more

Worst company I ever dealt with! Especially the customer service department is terrible to deal with. We got the full coverage insurance but in the end we only got granted a third of the amount claimed. It took over 6 months to finally get the money back. Had to call and email multiple times to literally ask for the money. They give you the feeling like you don't matter and they are not willing to grant any money. read more

I can't begin to sing their praises high enough. I've had some serious NIGHTMARE movers, the kind they have horror films about, but the crew I had with Marrin were beyond excellant. I had Matt, Mervin and David. These kids worked HARD to get everything done quickly and efficiently. They were super friendly but still professional. They were my heroes today. They came in just a bit higher than the quote....but I had a lot to move. They were still cheaper than anyone else. This is my first move where nothing was broken. Seriously...if you need a mover , your nuts if you don' t choose Marrin. Thank you from the bottom of my heart!!! read more

I wish I could write a good review for this company, but I can't. I used Marrins' to move from NC to CA. They were priced about the same as 2 other companies that I got a quote from but seemed to be a good, well-recognized company and I liked the estimator who came out. However, after the estimate, communication was definitely lacking. I needed to follow up on everything to confirm when they were coming to pack and load. Honestly, the crews that did the packing and loading on the NC end were great and professional. The issue was getting things to California. First, I learned that a week after my house had been emptied, that my things were still in the Carolinas - this came from the truck driver, not from Marrins'. Then I found out that my shipment had zero chance of arriving within the almost 2 week window. Marrins' did not communicate this, only the truck driver. When everything finally did arrive in California, the move in process was a disaster. The driver could not figure out how to arrange with the apartment building about move-in. There was absolutely no coordination. He was asking for us to block city parking spaces - this should have been something that the driver took care of in advance. The building said that the driver called multiple times and they repeatedly gave him move-in information. The move-in process took almost 10 hours because the driver only hired 2 day laborers despite being fully aware of the volume of the move. I never heard from Marrins' to ask about the move-in process. They were done after they charged my credit card. The company is lacking in communication skills and follow through. I would try anyone else before going with Marrins' again. read more

This company is HORRIBLE. We moved back in August and we are STILL waiting for our reimbursement check for our damaged items. We get excuse after excuse and they say it's in the mail. Customer service employees are rude and they send incompetent movers. They came unprepared with a truck that wasn't big enough so we had to wait for them to deliver our remaining items. They packed our items poorly so that we had damage to at least 6 items including our dryer and a glass dresser. Upon arriving to unload our items, there was one competent mover and 2 young boys who could barely lift anything so our entire family had to assist to prevent further damage to our items and our new home. I filled out all of the necessary claims forms for our damaged items and they still have not mailed our check.. HORRIBLE... if you use them, you better be prepared to move yourself and have broken things. GET THE FULL INSURANCE but you'll probably have to wait 6 months or more to receive reimbursement. read more

Marrins' Moving Systems - glass dresser that Marrins movers broke - Movers Near Me - Scranton, Pennsylvania

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I had a really mixed experience with Marrin's Moving. When my family and I were planning our across town move, we were looking for movers to just move the BIG stuff. My husband owns a pickup truck and so we were able to get the boxes ourselves, but we have some heavy furniture that we wanted someone else to move for us. I reached out to a bunch of different movers to get quotes. First thing that was kind of frustrating was that Marrin's Moving followed up WAY too much. When I submitted for a quote, I got my quote, said thank you, and then proceeded to get 4-5 calls and who knows how many emails following up... I even said that I would get back to them if I decided to use them... but it is what it is. After reading some reviews and getting all my quotes, I ended up using Marrin's because I felt they were the best deal for the best service. They were originally scheduled to come between 1-3pm on Saturday... I was called the day before and told that it would be between 1-4pm. Okay... Well, Saturday (moving day) rolls around, and I gave them a call around 1:30pm to find out approximately what time they'd be coming... I was told 4:30pm (30 minutes past the allotted time... and really an hour and a half past the original time I was given). Frustrating but okay... Then... 4:30 rolls around and no one has shown up. I call again... and they are now not coming until 5:30. By the time it was all said and done, they showed up and started about 5:45pm. An hour and 45 min after originally scheduled... I know that there was a delay and I totally understand that stuff happens... BUT, the fact that I was the one that had to call and find out the status was frustrating to me. Especially on moving day when we are basically sitting around waiting for them at this point. I should also mention I have an 8 month old baby and so stretching the moving schedule was not fun when it came to getting her in her room and asleep... but that's neither here nor there. The two gentlemen who came to move us were amazing as far as they GOT TO WORK and they were efficient and moved quickly... they also had apparently been working since 7:30am so I know they were tired and they really did great. Fast forward - they're unloading stuff at the new house and ended up getting grease from the hand truck on our new white carpet at our new house. Big black grease spots... I was not happy. To make a very long story a little less long, I did send an email and the manager did call me on Monday apologizing for all the trouble and we did get a discount on part of the move... But, overall, I would say my experience with Marrin's was so so. read more

Thanks to Marrin's, this was the smoothest move I have ever had. And I am a vetran movee military brat with 28 complete household moves, including cross country and internationally! It was a moderate size move - we filled up the 900+ sqft truck. Lionel and his team were great! They had our stuff packed up and down from the third floor in record time. The fact that they were literally dripping with sweat from the heat and humidity made me all the more thankful I wasn't carrying any of those boxes. Unloading went without a hitch. Everything was placed where I requested and re-assembled. The whole move came inabout 45 minutes under the estimated time. They guys were friendly and in good spirits during the whole move. I actually found them quite funny and entertaining - and we got a few tips on squirrel hunting. Weeks later and after finally unpacking everything, nothing broken and nothing scratched. There is a first time for everything. I highly recommend this outfit if you are blessed enough to be able to have someone move your household for you. And please - if they do a good job, remember to tip your movers! YOU hate moving - but they do it for a living. :) read more

We've used Marrin's twice now and have had great service both times. Have gotten the quote quickly and the customer service is top notch. The guys that showed up looked very respectable - love that they do heavy background checks. You don't have to worry about something going missing. Was moving two huge storage units into our new home and they did it quickly and efficiently. We had 4 guys and 2 trucks. We didn't have a single dent or issue with any of our furniture. Such easy moves. We have recommended us to numerous neighbors and they have also had good experiences. We can easily trust them with our belongings. read more

The good: The 4 man team that picked up our furniture worked very hard. They were careful, wrapped everything very thoroughly, thoughtfully loaded the two trucks needed. They worked quickly and were very polite. We were impressed. The bad: They were late (said they were given the wrong directions) and were not given any paperwork so had to log every item manually. The delivery team was also late. They said the keys were lost so they had to find another truck. It took two trucks when they picked up but had to make a second trip on delivery. Wouldn't you think if you had two trucks initially, you might plan for two trucks for delivery? The delivery team had a different final payment and their paperwork had no explanation for the discrepancy from the quote. The ugly: Everything else. We requested the same team to deliver that picked up, but didn't get them. Our furnishings had to be stored 8 days until our new home closed so they unloaded and reloaded from the storage facility. Clearly they were not handled as thoughtfully there. We haven't unpacked everything yet (it was a week ago) but there were broken items in nearly every box so far. We did pack the boxes ourselves, but we are experienced packers and everything was carefully wrapped and boxed. There's really no way to pack boxes that are as mishandled as these were, even though they were labeled as breakables. Also a rug was torn up and they wrapped that themselves. Conclusion: As long as you're not having them store anything and the pickup and delivery are on the same day, they might work out for you. read more

I would never use them again nor would I recommend them to my family or friends. They came out to give me an estimate and the final bill ended up being just about double! I would of assumed when they come to look at what I have to move their "experienced" guy would of been able to tell how long it would take and how big a truck I would need by seeing my items to move. I even made it simple and moved almost all my belongs except the beds into my garage. They ran out of room on the first truck and took an extra day. I feel they had inexperienced guys moving and packing the truck. Several very valuable pieces got broken that they refuse to pay for. Furniture got damaged that they still have not paid for. I have emailed several people in their office for over a month now since my move and no one responds. I have several of their moving blankets still sitting in my garage 8 weeks later, which is annoying and taking up so much space. read more

FIRST CLASS experience. Fast, super nice guys. Great problem solvers! Highly recommend. Best movers ever!!!!! Many thanks. read more

Marrins' Moving Systems - Best movers ever!!!! ******* Nicest guys. All very fast and professional. - Movers Near Me - Scranton, Pennsylvania

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Marrins helped me move from the western part of NC to Raleigh. The crew that did the move were awesome! They were helpful and really great !! Everything got moved safely. The price was reasonable and comparable to other companies. The one complaint I have is about the office staff. I feel like maybe a box was lost in the shuffle - still not sure, but a couple of small things have not turned up. Nothing valuable or irreplaceable - but I contacted the office to see if they could check with the crew to see if something might have turned up once they got back to the office. I called 4 times and was assured all times that someone would be back in touch to let me know. I also texted the person in charge of operations, but have yet (over a month since the first contact) to hear back from anyone. They used the fact that they were in the process of relocating at one point as an excuse not to have been back in touch. Really? So while the move went really well because of the crew - I am not sure I would recommend them because of the lack of follow up from the office staff. read more

DO NOT HIRE!! I would rather take my chances and hire someone off the street than to ever use this horrible horrible company again. My wife and I used Marrins to move from Raleigh to New York. We had the movers move half of our things last year and put the rest in their storage facility to move at a later date. The first stage of the move was an absolute disaster. Only one worker showed up for the move and he ended up hiring a family member that happened to live nearby to help him. They damaged our bed frame, our media console, and completely destroyed our flatscreen TV so badly that we had to buy a new one. As if this wasn't bad enough, Our belongings from storage were recently moved up. The legs on a $5,000 couch were broken off and the top of a desk of ours had 1/2 inch gashes dug into it. We were told that both of these items cannot be repaired by their insurance company. In short, Marin's has cost us thousands of dollars in damages to our belongings. I am outraged at how unprofessional and unapologetic they are. If you care about your belongings do not hire this terrible company. No one deserves to have their belongings treated so carelessly and to have to spend so much of their hard earned money only to replace furniture they are already bought. Marin's is an absolute disgrace! read more

All our clothes were removed from their wardrobe boxes and scattered around the truck wrapped in moving blankets. This rendered the itemized inventory list completely useless, not to mention the time and expense required to re-clean all the clothes. Not to mention I'm missing a set of golf clubs and a professional grade leaf blower, AND that I haven't heard anything about the claim I filed in September 2018. If I could give negative stars, I would. read more

Worst company i ever dealt with, made our move a living hell. gave me a max quote and once all our goods were in the truck said it was more than they expected and raised the price if wanted it unloaded we had to pay their new price (extortion) Also broke multiple thing and would not do anything about it. Also items missing after move. Do not use worst company ever!!! read more

This is the first time I have used a moving company. I was very pleased with the owner who came out and did the quote. The movers were pretty efficient but they did seem annoyed when I asked them to put certain large items in certain places and then by the end just ignored any labeling on the boxes. We did have a damaged toaster oven/air fryer that was basically brand new and was non functional after it was moved. I submitted a claim form right away, this was in February. It's now almost July, I have followed up more than 5 times via email with Wendy who has never been able to give me an answer about when I should expect payment. Finally, I called today and was told my payment will be sent on July 9. That's almost 3 weeks from now. When I asked why it would take so long I was literally told "I can't answer that". The customer service is unacceptable. Nobody should have to wait 5 months for a claim payment. And without any communication or explanation. It does not take that long to process a payment. I see from other reviews I'm not the only one who has had to wait. I think you all need to fire your accounts payable person and hire someone who can answer questions and write checks. I'm updating this review to say that I have waited 5 months for this company to send me a $24 check for a $150 item which was brand new and damaged beyond repair. The general manager is an inconsiderate, rude, and unprofessional asshat who interrupted me half way into my first sentence and was defensive from the start. If I could give this company zero stars I would. DONT USE THIS COMPANY. THEY HAVE NO IDEA WHAT THEY ARE DOING AND THEY HAVE SHADY BUSINESS PRACTICES. I was told one thing and received something completely different. Good customer service is how you keep people coming back or get referrals from previous customers. I will never refer anyone to this place and I'll do my best to make sure people know about the crap service I received. read more

These guys were awesome. Bill came out to give me a quote for 7.5 hours which seemed reasonable so I put down a deposit. The day of the move the movers called me to tell me they were 20 minutes away and on time. Three very nice, big guys got to work as soon as they arrived. They were very careful with all our belongings, wrapping everything that could have been damaged. Nothing in either house was damaged They were quick! They didn't stop moving until the job was done. These guys were done in just over 4 hours. They get paid by the hour so our total was much less than what we were quoted. We are extremely happy with Marrins. read more

We hired Marrin's Mooving to move us from an apartment to a townhouse. We had some issues with the quote we received (underquoted - they had the wrong inventory list so it took much longer than they anticipated), but it still ended up being the most reasonably priced of the quotes we received. Our movers, Rondell & Mac were awesome..it was about a bazillion degrees and our townhouse is two floors so they had to do some heavy lifting in very hot weather. They were super friendly, always smiling, and even entertained the neighborhood kids who wanted to help! I was a little annoyed about the quote issue, but our movers turned the experience into a good one! Thanks, you two! read more

I have never used movers before, so I was not sure what to expect. I had heard several horror stories with movers in general. These guys showed up on time and ready to move. They were very efficient and came in well below the time quoted. I had Amancio and Zach, and will definitely use them again in the future! read more

Worst moving experience ever. There were three guys and only one guy was working. He claimed the other two guys were new and were just assigned to him the morning of our move. Two broken night stands, a broken TV and a dirty headboard. Submitted a claim and it took over 6 weeks and me hounding Wendy before we got a check. However, I submitted a claim for $800 and only got $200 because they pay the claim based on the weight of an item, not the value. This would have been nice to know. The communication with this company is terrible and they don't care about the consumer. Asked Wendy for a management contact, got no response. Filing a claim with the BBB. STAY AWAY FROM THIS COMPANY! read more

* Avoid Marrin's Movers like the plague. * One of the worst experiences of my adult life. * 1 day move took 3 days. They failed to meet every single promised delivery time. We missed 3 days of work and had to crash on a friend's couch. * Horrendous costumer service. Lied to us repeatedly. Yelled at us over the phone and hung up on us 4 times. Said they got cut off (always when I was in the middle of making a point) but we never got a call back and then the phone would ring out on their end. * Smashed our flat screen TV due to shabby, hasty packing. * Lost a piece of irreplaceable art (of immense personal value to us). * Some workers were dedicated and professional, others were sloppy and lazy. Due to this I had to join in for several hours and help out with the move myself (I have previous experience working as a furniture remover). * There was never any apology, explanation, or acceptance of any blame from them. read more

Great service. Fast responders. Simple pricing. They don't hassle you about floor / level, packing or not packing boxes, going to a different county, none of that. Hourly, travel time, and supplies. Easy Peazy. Packers do whatever you ask/need. Dante and Deshawn are professional, amicable, and CAUTIOUS.; they added the extra touches that gave me peace of mind. Thank you guys for making my moving day stress-less. 4 out 5: not as fast as I'm used to. read more

I shopped a round a bit before finding Marrins. All I needed was a couple of guys to move a bunch of stuff out of storage, over to ABF and load into a relocube, and the quotes from the hourly national lines were almost half again what Marrins charges. The guys were early, courteous, quick, and didn't leave a scratch on any walls. They were pretty smart with loading the heavy things on the bottom of the relocube, and everything made it to CA unscathed. Thanks, guys! read more

I had a truly awful experience with these movers. I highly recommend going with a different company. Here is what happened to me: 1) Delivered my goods 2 weeks later than the contractual limit 2) Forgot one of my boxes and did not receive that for an additional week 3) Double charged me for the move. I had to comb my credit card statement. They did not apologize nor notify me. 4) Broke my $1500 Flat Screen TV and refused to pay more than $0.60 per pound. I hope this review finds some people and helps avoid additional headaches. read more

Marrins is the best mover I have used in the last 8 moves since 1997! The estimate was very reasonable. The movers were great guys. Hard workers, clean cut and very professional, all. No breakage!! They were so efficient that the final bill was below the estimate. We offered them water, gatorade and lunch. We also tipped them. Of course, we did this with previous big-named movers too. Only these guys earned it! The others expected it, and handed me a seven page claim form for the antiques they broke. Marrins is the best!! read more

I worked with Marrins Moving to coordinate a cross country relocation for a piano which has special sentimental value. Marrins explored various options with me and we decided on a method that was within my budget and worked within my timeframe. The price was exactly as quoted, communication was very professional and timely throughout the entire process, and the piano arrived on time as promised with no damage. Absolutely painless! I would definitely recommend and use their services again. Thanks, Marrins! read more

Best moving experience ever! This was my first big move so I was unsure of what to expect. Not only was the moving quality superb (they handled every piece of furniture as if is was their own), but the 3 guys that moved us had the best attitudes and delivered the BEST customer service!!! As we all know, moving is a tough job, yet Bruce, Alec and Eugene moved every box and piece of furniture with a smile on their face. They were polite. They were cheerful. They were extremely professional. They even had a great sense of humor! They would not stop until we were completely satisfied and they never complained- no matter how much of a pain my sleeper sofa was to move :) If you are moving, you definitely need to use Marrins and ask for Bruce, Alec and Eugene. I definitely will be requesting them the next time I move. I cannot imagine having a better overall experience. Thanks again Bruce, Alec and Eugene! -Jane, Evan & Our Sleeper Sofa read more

I inquired about a quote on their website and they never got back to me--I had to call back to follow up. When I finally got in touch, they quoted a good $150 more than other movers in the area. Perhaps that means they are a great company with high demand, but personally I decided to take my business somewhere more affordable for a student. read more

This was the first time I had ever hired movers and the guys at Marrin's made it the smoothest move I've ever had! They were friendly, professional, and efficient. They took excellent care of my furniture and belongings. They were very accurate with the quote they provided and I felt like it was worth every penny! Highly recommend! :) read more

This is by far the worse moving company I have ever dealt with. I've have dealt with local as well as cross country movers. They were all more professional then Marrins. Why was this so bad? First, I scheduled them over a month in advance because I knew the summer months were going to be busy. Last Thursday, Jun 28th, I got a call verifying that we were all set for the move and they would be there at 9AM. All was good until Friday morning when I received another call stating that they would be there between 8 and 10AM with no explanation of what was going on. At 10:45AM, no phone call or movers. I called Marrins only to told that they would be there early afternoon. Keep in mind that I scheduled my move over a month earlier. By mid afternoon, I still have not heard from them nor have the movers arrived. I called them back around 1:30 PM. The person answering the phone said that mgmt was in a meeting and would call me back. Though I didn't not hear back from mgmt, I finally got a call from the guys driving the truck and was told they would be there in 30 mins. The paperwork I signed listed that there were 3 guys doing the move. Only two came and one was not a regular mover. He worked in their warehouse. Rate was reduced $15 per hours which I thought was low but I just wanted my stuff moved to the new house. They did the best they could. It took them 3 hrs to pack the truck whereas if they had three people, it would have only taken one and a half hrs at most two hrs. I didn't have much stuff (around 650 cubic feet). I provided them with drinks because it was a hot day. I treated them well. Once they arrived at the new house, they started unloading. Everything was fine for the most part but with two movers, they did some damage to the walls, hardwood floor, oak tread stairs and two door frames. They made note of the damages and told me to call and ask for Wendy to have someone fix the damage on Monday. I signed and paid. I called Monday morning, July 2 and was told Wendy was unavailable and would call me back. No callback from Wendy. Called back Tuesday and talked to Wendy and was told that someone from Claims will call to make arrangements and email me the claims form. It's been a week and nothing from anyone from the company. I gave them a chance to own up to their mistakes but they have not. They were quick to cash my check but slow everywhere else. Throughout this whole ordeal, I have not yell or raised my voice to anyone that I've dealt with. I expressed my disappointment with the lack of response. I treated their employees professionally. I would expect the same courtesy from them that I given to them. The fact that they were more than 5 hrs late for a morning move without a single call for an explanation makes matters bad but then to compound it by not even responding to fix damages that were made, just make this company the worse. This review will be on Yelp. And a complaint will be made to the Better Business Bureau. read more