Love the people here and the meat is all real and strictly from the US…read more Good selection of food but the produce could be better

Stop selling expired milk Had to dump it down the drain…read moreCheck your dates on your product

Pick up service is STILL top notch. The best. I LOVE IT. The employees here are just awesome…read more Friendly, helpful, so quick to bring out orders even when they are SO SO busy. In store? OMG. Awful. There are some really, really lovely employees so I don't mean to knock them all. But wow. If you aren't opening ANY self check-out lanes on one side, then CLOSE that entrance for folks. Otherwise, you have people waiting in self-check out on both sides of the registers and NO ONE lets the "closed" side go. WHY can't they figure this out? Why? Just close that entrance! If you need pricing help? Nightmare. Literally, no one cares there. Our experience(s) were with employees that move with the urgency of a turkey crossing the road. Brutally slow, effortless, completely apathetic. Customer service did not know the full name of the store manager because "he was new." So no idea. Interesting that they literally had no clue who their manager was. BUT. The bright spot of this store is their pick-up service (and shopper service). Very, very big bright spot and what keeps me coming back week after week. My spend at Walmart has probably quadrupled as I've moved my spending from Target to Walmart almost exclusively thanks to their great service at this location. But I guarantee I'd spend more there if I shopped in store because I am most definitely an impulse buyer. But going IN the store and checking out is SO SO bad that I just avoid it as often as I can.

Great business Staff can be rude, but most are helpful…read more Great selection of food and supplies Very open

Really awesome experience we came for the ice cream flight very first time doing it here at the…read morefarm. They sold 100 tickets with a waiting list in the end. Everyone was kind and friendly the person waiting on me at the front desk Tessa she was awesome. Very helpful and kind. I had lots of questions. She had no problem giving the answers. Then we did buy a few things at the front. They also offer each week a month a cabinet like you packed type thing today's had like some cheese sticks in it. It had a dip that had a quart of yogurt has some slicing cheese on burgers. It had the kind of crackers it had a cream cheese. It had about seven different items in the bag for $25. I really felt that was a very good value Because it's directly from the farmer. They had a lot of good deals today. They are fresh local meats and cheeses pies from humble pie company and waffle. They also had ice cream from like five different companies. This was a lot of fun so glad I bought the ticket. It was only $10 and well worth the price. My intentions had to take my grandkids up here so they can see the cows and stuff and they can get ice cream a different day.

I was looking for an out of the way place to pick up some produce during this awful covid 19…read morepandemic. I wanted to avoid the big super markets so I drove here from Worcester. At first I was a little frazzled when I realized you need to order on the website and then come down and pick it up. This was no problem. I called back from the parking lot, placed my order, and they brought it out and put it in my car. I'm sure if it was a busy time this may have taken longer. Bottom line: they are doing this the right way. I had no physical contact with anyone so all i needed to do was wash the groceries when I got home, which I do anyway! Great service. Decent selection for a country store. Friendly and helpful staff. Much safer than going to the grocery store for us and for them. I highly recommend this business.

Highly recommend the village knoll great home town business with incredible friendly stuff. The…read morebest sandwiches you'll find anywhere I'm ma , great taste , great price ! Jimmy is all ways doing his best working to please every customer ! New store looks great I'm happy with all upgrade whatever they did in said keep it up hard work jimmy

Very nice people . It would be just another corner store that sold beer and wine soda milk chips…read morelottery you no the usual except they make better submarine , grinder , hoagie style sandwiches better than any pizza place in town . Plenty of meat , fresh toppings , fresh bread , a real sandwich . Driving through or working in town , heading to the lake stop in and grab a large Italian and enjoy !

Male Cashier working 10:52am with long hair was extremely rude. When it comes time to pay for the…read moregroceries, he just shouts out "want to help fight breast cancer?".... A really awkward way to ask for what I assume was a donation. Stunned by his questioning I asked "how do I do that.." he replies back smugly "by donating". Ok no thanks. How about Would you like to donate? Would you like to round up? How about asking questions better that way if you're gonna bother customers that are already paying double what they would pay the normal grocery store. Lose the attitude pal

Products are consistently mislabeled, put in the wrong place or old labels left up, so much so that…read moreit is a very regular occurrence that we find items we purchased rang up wrong and regularly have to go back to the store for price adjustments or to return things. We purchased two bags of flour marked down to $.79 that had a tag directly in front of them and no other tags/items around (and more bags of flour in the same spot), they weren't on sale at all and were $4-5 and the tag had been taken down when we came back so we had to return them. On our next trip, a coffee creamer was marked as being $2.49 so we bought it to try and it was $5. Turns out it (as well as all of the other identical creamers) were "in the wrong spot" and had been moved around when we came back to have the price adjusted. This honestly happens at least one in three times we are here. The labeling is done so incompetently that you cannot rely on prices being correct even if you are diligent. This has been an ongoing problem for at least the last year or two but possibly longer, that is just how long we've lived here and seen it happen. I've never known any other grocery store to have such a consistent issue properly labeling their stock.

I really like Shaw's in general and this Shaw's in particular. It's clean, well stocked and…read moreemployees are friendly and accommodating. Food has always been fresh and delicious. And apparently someone in the bakery is very talented!! I haven't bought a cake that I needed decorated but I think I might!!

We live in Douglas and went to Price Chopper in Webster this past Thursday and ordered a Bruins…read morecake to pick up on Sunday at 10 am. We were assured both Thursday and again on Saturday that there was no issue. WELL 24 minutes before we were supposed to pick up the cake for a 1 pm birthday they called to inform us they couldn't make the cake!! So now we are in full panic mode because we 3 hours to come up with a Bruins or any cake for an 8 year olds birthday party. I called Shaws and talked to Jordan in the bakery and I'll tell you what she is awesome!! Not only did she have a cake for us in an hour it was the most perfect Bruins cake! Jordan and the team over here at Shaws in Whittinsville is top notch. We both almost cried when we saw his cake! Thank you, thank you, thank you Shaws and Jordan in the bakery, you saved a birthday and made an 8 year old little boy very happy! Us as well

I have been a customer here for most of my life, and my perception of some things changed after a…read morevery dangerous safety issue involving a stranger whose phone was constantly recording occurred here on 8-19-2024. I have spoken to the management about this and they were very helpful. They even checked security footage, and, given how long I have been a customer, they were very receptive. A woman with very long, frizzy, dyed-black hair, heavy-set in tight blue jeans, appears to have been videotaping me, holding her phone straight up, with her back to me on the way into the store. She then stops, keeping the phone straight up, so I turned around and rode my cart out the entrance and back outside just to get out of her camera range. As I shop I go into aisle 3 and I have proven with my receipt I needed to be there. This woman is standing near the end of the aisle with her back to me and she extends her left arm to show me her camera's eyes. I get what I need and again, turn around and go back out the way I came in to avoid her camera's gaze. She did not move the whole time. After I leave I go to put my cart away. I am vey close to the brick wall to the right of the entrance. She suddenly drives her cart up to me on my right and I am now standing between her and the wall. I see her camera's eyes (filming me at close range) and the back of her head. I turn to my left to walk around her to avoid her completely. When I get to the car, she is still standing there and looking my way. Then she won't leave the parking lot. Then she drove around the back. I want what she actually did to be known if she now chooses to identify me as a part of her life. I can guarantee you no one reading this has ever heard of anything like this at this location before now.

They suck. They hate all kids/teenagers, really mean grumpy young workers, takes to long to…read morerest-stock food, creep on the teenagers in the store, makes customers uncomfortable , only nice workers are the bakery workers, workers won't help you, overall really sucks would NEVER recommend

Ive been a patron of this superb eatery for a long time...The owner only hires terrific staff with…read moreMichelle being absolutely superb.. I just had fish and chips and I say with no reservation that it's the best ever. Ive never had a meal that was less than terrific. I highly suggest that you try and test it out !...

The staff at this location is not the issue. it's the prices combined with the portion sizes is…read morewhere the frustration lies. Just recently we ordered some of the arancini. We were given golf ball size portions that seemed to have only cheese inside, no rice or we could not see it. Each one cost $2.50. That just seems a bit much for what you actually get. I have a full understanding of the cost of goods and service, but for what you get, you would have to order a ten count for $25 to feed maybe 2 people which is nuts. For that price, there are much better options within the area. It's boardeine price gauging.

Available employment 10, exceptional service and great employees. Outstanding bunch crew keep it up.read more

Always has what I need. Quick in and out place, the people who work here are always around to help…read more Clean and always s

This is our go to place for fresh fruit and veggies! They focus on high quality, fresh, locally…read moresourced or grown on their own farm fruits and vegetables. The shelves are always neat, well-stocked and clearly labeled. Their home grown corn is awesome! And when apple season arrives, they have an abundance of just picked apples, and wide variety. They also offer flowering plants, miscellaneous baked goods, their own apple sauce and more. Their produce is a quantum leap above the typical grocery store offerings. If you're anywhere near Foppema's Farm, it's well worth the visit.

Fresh produce, good variety,fairly priced They also had baked entrees in the freezer along with ice…read morecream, pastries and salad dressings