Pick up service is STILL top notch. The best. I LOVE IT. The employees here are just awesome. Friendly, helpful, so quick to bring out orders even when they are SO SO busy. In store? OMG. Awful. There are some really, really lovely employees so I don't mean to knock them all. But wow. If you aren't opening ANY self check-out lanes on one side, then CLOSE that entrance for folks. Otherwise, you have people waiting in self-check out on both sides of the registers and NO ONE lets the "closed" side go. WHY can't they figure this out? Why? Just close that entrance! If you need pricing help? Nightmare. Literally, no one cares there. Our experience(s) were with employees that move with the urgency of a turkey crossing the road. Brutally slow, effortless, completely apathetic. Customer service did not know the full name of the store manager because "he was new." So no idea. Interesting that they literally had no clue who their manager was. BUT. The bright spot of this store is their pick-up service (and shopper service). Very, very big bright spot and what keeps me coming back week after week. My spend at Walmart has probably quadrupled as I've moved my spending from Target to Walmart almost exclusively thanks to their great service at this location. But I guarantee I'd spend more there if I shopped in store because I am most definitely an impulse buyer. But going IN the store and checking out is SO SO bad that I just avoid it as often as I can. read more

Great business Staff can be rude, but most are helpful Great selection of food and supplies Very open read more

I've avoided Walmart for years, in large part because of their treatment of their employees. However, I needed a butane fuel canister for a camping stove, and they came up prominently in a Google search. Many stores do not appear to stock these, and some do not ship them. Walmart's website said they had plenty in stock, and they are only a few minutes away. So I headed out to their "supercenter", to pick up a few. When I arrived, I wandered over to camping, found the fuel section, but could not find the item needed. I was finally able to find an employee to ask for assistance. He said they were out of stock, but the online purchasing and inventory is "completely separate from retail". A short time later I returned home, went back online, found the butane which said it was in stock and available for purchase, and that I'd be able to pick it up within a few hours! I created an account and placed the order. A few hours later, I received a text which said... OUT OF STOCK - ORDER CANCELLED. This was my first experience with Walmart in over 15 years, I'll try to wait at least another 15 years before trying them again! Their slogan should be: Walmart - Trying to Make Amazon Look Good! read more

Walmart Supercenter - Said they had plenty in stock but just wasting my time! - Department Stores Near Me - Whitinsville, Massachusetts

This store in particular sucks ballz ,never made a Yelp review but this is Worth it, I applied at this store once but never got hired probably because I can read past the third grade level everyone in there is incompetent a@$&-'##, and make sure you read the return policy before you bring something home and find out it's broken and missing parts, go ahead bring it back you'll be put under a microscope , most uncomfortable feeling this store will make me never shop at Walmart again good luck and make sure you buy a service plan because it will break the next day I promise you. read more

I fell off a bench while waiting for my medication, and while 2 employees were watching, neither of them helped. In fact, one of them laughed at me. I am fuming . This is unacceptable and I nearly broke my back. read more

I travelled to this Walmart this morning with the INTENTIONS of buying a new battery for my car. Not being able to find a chart in the battery section that would tell me which battery would fit my car I went on a search to find an "associate" who might assist me. That in itself is a frustrating exercise in futility! I finally cornered one (most of them run the other way if they sense you might need help!). The "procedure" to find out which battery will fit my vehicle, according to the young man I spoke with, is to scan the "QR code" on the battery, then go to your computer, get on the Walmart site, and then learn which battery will fit your car! I thought that he must be kidding me! I've never heard of anything so RIDICULOUS in my life (and at 75 I've been on this planet for quite a few years & have witnessed quite a number of foolish, idiotic practices! ) This one is at the top of the list & receives high marks for sheer absurdity!!!!! In other words, one would need to scan about 20+ different batteries on display in the store, then spend who knows how long on your computer to see which one will fit your vehicle! Unbelievable!!!!!!!!! Nothing like turning something that SHOULD be simple into an infinitely complicated, time-consuming hassle! Whoever was the "rocket scientist" that conjured up this foolish scheme should be terminated immediately! I therefore don't find it surprising that so many people HATE Walmart. I'm getting to despise the company more & more each day. It's quite evident that Walmart isn't interested in selling car batteries!!!! read more

It's an amazing place to shop and it has amazing weather in sections low prices are very cheap it has basically anything and everything you ever need read more

Just stated using Walmart Grocery app. Order ahead online and they have it ready and bring to your car upon arrival! Never has any issues in store. Store is clean and as well maintained as any other Walmart read more

Very tired of this store not having what we need on the shelf. Walmart.com states that this store has it and shows what aisle it is in. However, you go to the store and the shelf is totally empty. How this store is managing I have no idea. They have no cashiers; you go through self checkout. There are days when the shelves are empty (we are post Covid by over a year.) This is the way it was during Covid. The customer still needs what they went out to buy! Get it on the shelf. Hire the people to stock the shelves. I think the next time that this happens, I will leave everything in my carriage and walk out of the store and go elsewhere (it won't be a Walmart store) and get everything. My time is worth something too! read more

Just because it doesn't look like I have a disability doesn't mean I don't have one, 2 workers had told me that I shouldn't be on the riding cart and "it's not a toy". Yes I know it's not a toy, be more considerate of paying customers. I usually don't do this but just because I'm young doesn't mean I fool around. It's not a friendly place. read more

Staff are always very friendly and willing to show you things that you may not know about. Prices for the most part are very competitive with other stores, although milk is more expensive then another store. They have a lot of store brand products available which is a great way to save a little extra money. The meats are a very good value! This is the second time I've done a big food shop here, and I am very happy how much product I got for the cost! Our cashier was a sweet heart and very fast! Nicely done Walmart! read more

It was a nightmare experience me and my friends were racially profiled while shopping at this Walmart. My friend who has light brown skin went to do a self check out and we went to meet her she was approached by an employee named Brenda who snatched her bag and receipt and counted up her Items ignoring the 6 foot rule which goes against safety protocols. When we asked her why she did it she laughed in our faces. Her manager Cindy was just as rude read more

Just when I thought I couldn't think any less of the Walmart employee, someone has to set a new low. I was here yesterday, mid Sunday morning. I have no problem with how busy it was, I pretty much expected it. I walked up to the deli counter, grabbed a number and waited with the crowd to be called so I could get some cold cuts. Next thing I knew, someone walked away with their goods and instead of calling a number, the deli dude yells, "next." WTF. Thankfully, we the customers were quited orderly and things shook out with not a long wait and no fights. Dudes, they have the numbered tickets for a reason. read more

It is New Year's Day. I called to see if the store was open. When customer service answered I said, "hi I just called to see if you were opened today". She said "no, I'm just here answering the phone". I said "seriously?". She said "we are open normal hours". I said "well I thought I would call first before I drove all the way over there, sorry for inconveniencing you my making you answer the phone. Do they teach customer service here? read more

Even though Walmart has some,pretty good deals, staff at certain departments are not so sastifactory. On March 3rd, I bought an SD card for ten dollars with self check out. Today, I've asked a staff member to open this and showed him the receipt to prove I bought the item. He told me he can't because I bought it weeks ago. The man said he'll take it back. I decided to refund it, but the lady at the customer service desk told me that I didn't buy it even I had the receipt with me. Even though ten dollars wasn't much, the system is pretty broken. You're better off buying technology at a more reputable store like Best Buy. read more

Don't recommend this one went to buy 30$ formula and they treated me like I was stealing it they walked it to the self check out and 2 workers said they needed to stand on Side of me and watch me pay smh what make it even more sad was a white lady was 2 registers over from me with a formula and they didn't bother her or watch her smh this is 3x I had a racist incident at this location I bought formula numerous times here and this was first they ever did this read more

This store is a joke! Why even bother looking for help?? No one is ever available!!! Useless!! Robots would be more useful!!! Employees run the other way when you try to get eye contact for help lol. I waited in electronics to get something that was locked. They paged someone and I waited and waited and waited......why couldn't they just tell me there was no one available??? I left even though I needed it. I can't waste more time than I already had. read more

It's really your typical giant Wal-Mart: almost always busy, dusty corners, messy parking lot. I do want to point out that the fruits and vegetables are horrendous even during the summer. Not very good quality, always seem to be a day over ripe. Even the bagged salads. The Shaw's produce section downtown is a lot better. read more

I actually enjoy Walmart and I usually don't look for staff that is trained in the department that they work. I am sorry to say; because I frequently shop Walmart due to price and location I was deeply disappointed with the Electronics Department. I went to look at a laptop slash tablet type computer for a Christmas present and found only 3 computers running at their display. The rest of the laptops were off. I asked an associate how to turn them on and both associates had no idea. I asked for a manager, I think his name is Jim, listened and tried to help me and he was unable to get them running too. He was helpful in getting the specifications. Jim was kind; courteous; helpful; and best of all honest about the disaster. My second try at the Electronics Department was to actually look at an Apple Ipad Airport Air 2 and the smaller version Apple Ipad mini. Now, I am not kidding, the display didn't have any Apple Ipads. The display looked like a waste of space and my time too. I needed to look at the mini to see if the mini display was clear and big enough for my old man eyes. So, I asked for the manager again and there seems to be a problem and an other man who didn't even identify himself was rude by whispering to whom I believed was Jim. Since, I wasn't able to literally see the product functioning. I left the store thinking, how could the manager of the Electronics department allow his/her department be so dysfunctional? Now at home, they lost sales and now I am going on-line to Amazon and just wait for the products to arrive, no instant gratification here, of 2 more presents wrapped under our Merry Christmas tree. I want to know why the management of Walmart's Super Store would allow its Electronic's Department to exist in its very poor costly dysfunctional configuration? No more excuses, gentlemen and or ladies, Please fix your Department. Sincerely- Mark English read more

The biggest, cleanest Walmart I have ever been to. I really don't care about Walmart or ever go to it (we actually only stopped to use the restroom) but it was a pretty impressive place. read more

Walmart Supercenter - Exterior - Department Stores Near Me - Whitinsville, Massachusetts

Please for the Love of God keep your infant formula in stock @ALL times bc some of us use the Wal-Mart brands of formula bc that's the ONLY one our children will drink (eat)!! I used to have to drive 45 min away when Northridge was out of their Parents Choice Gentle formula! That's just ridiculous! read more

Couldn't believe when I went here last time the boy who brought my grocery's to my car for pick up had no gloves on, and no mask on!!! There needs to be some regulations in place for workers. I do pick-up during covid for a reason. Also when I got home, the 4 wheeler I bought for my daughter was the cheaper model then what I paid for and it was broken and had missing parts. When I emailed I got told I could bring it in the store for a return. But I'm not going in stores- that's why I did pick up. IM out the money for the 4 wheeler my daughter was so excited for because the one we got didn't even come with a charger and doesn't work anyways (I had a charger from a previous one). Not impressed with Walmart right now in general- and I'm a very good customer. read more

A typical Walmart selection but the service is lacking. Once, I called during a big snowstorm to see if they had any shovels left. It rang for a few minutes before anyone picked up (no big deal, probably busy) and I asked her about shovels. She was nice and transferred me to "that department". Here, it rang for about 5 minutes. Finally, someone answered! But it was the same lady. I ask for shovels again. And she replies with "no one answered? Hold on" and puts me on hold. I was on hold for about 5 minutes before I gave up and hung up the phone. Really? The service desk should have tabs on whether or not they have shovels when over a foot of snow is expected. I'm sure I wasn't the only one to call and ask. read more

This is the most clean and organized Wal*Mart I have ever gone to. Everything makes sense, and isn't in shambles, EVEN during Christmas season, which is a shock. It's easy to get in and out, as there's a light onto the road, and easy on/off from 146. I'll probably be checking this store out more than its counterpart in Attleboro or North Smithfield, just for the sheer cleanliness. read more

This place is total trash poor customer service and always has empty shelves don't bother

This is the BEST Walmart Supercenter I've ever been too. Definitely the best. Even though so many people have thoughts against shopping at Walmart for a plethora of reasons, if this location was the model for every other Walmart, everyone would love it. This store is the largest Walmart I've ever been to, and has the best selection of merchandise in every department. They are really able to go the extra mile in everything, which gives it the power to be so great. All of the departments are full and some even have employees assigned to them for customer assistance and to keep them organized. Even though this store isn't as busy as my local Walmart, it is still fairly busy and has a great business ethic. Super clean, organized... high ceilings and huge aisles. The customer service buttons in most aisles are great and the altitude of price scanners is also a plus. Self checkout is convenient and they keep literally EVERY register open during the holiday season so they can eliminate annoyed customers. Staff are super friendly and take a great effort in keeping this place perfect (Katelyn in electronics was especially helpful). I would definitely return when in the area, and would highly suggest this Walmart if you live around the area. 5 stars. read more

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On Monday 12/28/20, I was shopping at this location and using the self-checkout. After scanning about six items, the customer service representative Brenda, approached me rather abruptly. She yelled "hold on" and started loudly counting the items I had scanned and made sure they matched the items on the screen. Brenda completely disregarded safety guidelines and protocols outlined by the DPH. When she approached me, she moved in so close her arm and hands touched mine. Confused, I stepped back and said "what's going on?" Brenda laughed, finished counting my items and stepped away. I stated "if you need to check my order again, you need to give me a warning so I can step away. You should not be that close to me". Once again, Brenda laughed. At this point, we asked to speak with a manager. The customer service manager, Cindy, did absolutely nothing to address the situation. She walked over and said something to Brenda but failed to acknowledge me and my concerns. I asked Cindy for the number to file a customer complaint and she sent me to the customer service desk. Note: Christmas was last week and there were about 10 customers waiting in line for returns. After a few minutes, I left without the number and looked it up online. I find it strange that the CUSTOMER SERVICE MANAGER does not know the number for Walmart customer service. Especially, when the number is 1-800-WALMART.... I have tried calling the store and the corporate customer service line several times. Management at the Whitinsville store has done very little to address the situation and help me understand why Brenda felt the need to invade my personal space, yell and loudly count the items I had scanned without explanation. The Walmart customer service line said I should hear back from the market manager in 3-5 business days. So, I will be waiting for some answers. Why did Brenda feel the need to invade my personal space in the middle of a pandemic? Why did Brenda feel the need to yell and loudly count my scanned items? Why was my order the only order Brenda was checking? Why did Brenda laugh and refuse to acknowledge my questions? Why didn't the customer service manager Cindy address the situation or provide me with the customer service number herself? Why do I have to wait over a week to feel like my concerns are being address? I have questions that require answers read more

Best Wal-Mart in central mass. Very clean. Friendly staff. They always have what I'm looking for. Very organized, unlike others. Most of the time they have a good amount of registers open. Barely have to wait more than the norm. read more

The cashiers at the Whitinsville Wal-Mart are all very friendly! My only complaint is the carts.... I feel like I won the lottery when I find one that doesn't feel like a workout trying to push it in a straight line!! read more

What is wrong there? With the 4 cashiers having long lines and cashing out a loaf of bread like it was a cinder block, I decided to utilize the return counter who had 4 yellow vests there chatting it up doing really nothing. They were actually shocked I asked them to cash me out. I don't use self checkout because it takes someone's job. Don't subscribe to that. read more

Did business with the sight center for new glasses ! Very enjoyable! Prices were fair , and the choices for stylish frames were plentiful! Will recommend to all my family and friends ! read more

I decided to go to the electronics department looking for an Apple IPro . The department is so dysfunctional. The manager hadn't a clue as to what it was I was trying to purchase?? The store's electronic department is a sad thing, never have anything in stock and rude staff. C'mon Walmart, straighten out and get with the program!!! Better off and a bit cheaper to just order from Amazon!! read more

I will NEVER EVER buy Deli Meat from them again... I went to go pick up some bologna and it was a young kid taking my order. Once the person was done and weighing my bologna there was a fly and it SAT on my bologna and the kid was gonna wrap it up and give it to me and asked if i was all set! I said "uh no i'm not can u please take the first piece off because a fly say on it...." I talked to the person in the front end and i'm sure she didn't do anything about it. Super gross never going there for lunch meat again... read more

This Walmart is my favorite one around! The store is always clean and shelves well stocked. The food section is great but I with the produce department was better the products aren't always as fresh as I prefer. I recently discovered the hot food bar and I highly recommend it for a quick bite or an easy lunch spot if you work in the area. Another nice thing is when you need help in sporting goods 8 out of 10 times there's someone very close. Check out is always easy and fast. read more

I frequent this Walmart but only because it's close to my home and better than the Worcester Walmart on 146. Customer service is atrocious and unable or unwilling to give the correct accurate answers over the phone. Unreliable, you show up they don't have what they said they have. read more

Customer service is great! If an employee can't help they always find someone who can. Store is clean. Good job!

Never had a problem with them. My insurance for prescription eyeglasses was handled properly. The produce line is plentiful and if you know how to choose fruits and vegetables you will do fine. You can't beat the prices on electronics, hardware, home goods,lawn and garden, health and beauty items. I have been a customer since the smaller Walmart on Providence Rd and never had a problem returning anything. The hours are 6 AM to Midnight and the lot is well lit and security cameras provide for a safe trip. I like this Super Walmart better than the newer one in Worcester which has more of a warehouse feel to it. Having it just a 10 minute ride for me makes it a sure bet. Just wish they would put a Dunkin Donuts in it. read more