Tracy is such a professional. Courteous, efficient, trustworthy and knowledgeable about cars. I…read moresold my car and he gave me top dollar! If you are looking to buy or sell a clean used vehicle, try Tracy first. He is the best around in all categories!

Best dealership in Waco. Cut us a great deal and was super polite. Would rate 6 stars if I couldread more

First off, I would like to state that I absolutely loathe the car buying experience. I had my last…read morecar for almost ten years..... Since I did own my last car for 10 years, the maintenance issues just got to where it was not economical to keep it. My father told me to check out Enterprise (rental cars) for their used car sales. I already knew I was NOT going to a car dealership. I instead found a few cars with Hertz in Killeen. I was lining up financing at my credit union and the loan officer referred me to CMC. I never would have considered buying a car from a little place on the side of the road but it turned out GREAT! I was shown a few cars that were too small but they said they had one being serviced and would be getting it back the next morning. That car turned out to be the one I purchased. I got a decent amount for my trade in and was on my way in about an hour. This NEVER happens, but I even got my plates the next day. Overall stress free and positive experience.

I shopped at a couple of the larger dealerships and was reluctant to go to a smaller one. I was…read moresurprised to hear Justin (#1) say "take your time- there's no rush" and encouraged to look around the sales lot and test drive wherever I chose. When I found the vehicle that fit me, I resigned myself to several hours of waiting, but was actually finished and on my way in just over an hour. I am an older woman and appreciate being treated with respect - not condescension- and Justin (#2- mgr.) was completely respectful - heard my offer, countered and we came to an agreement with the least drama I have had in MANY years of car-buying! This was about as easy as it gets and if I buy again, I will go see these guys! R. Shaw Robinson

Best experience with a dealership. I have purchased from Jim twice. I usually hate going to…read moredealerships because the sales team seems to be wanting only the sale. Jim greeted me when I arrived. He did not hover over me like most sales people. I decided on a car, and Jim asked me if I wanted to test drive it, which I said I was ready to buy. He insisted I test drive it to make sure I liked the car. Of course there have been minor issues, but it's a used car, not brand new. If you are worried about future issues, you spend a little more and buy the one time offer for the warranty. I know these vehicles personally test drive and fixed by Jim. Thank you Jim Darr for helping with a vehicle when I had no credit. Thank you!

We recently bought a Nissan Xterra for my wife from them. Jim is very knowledgeable and always…read morereturns your calls and answers any questions. I love that There is a warranty available with any vehicle you buy there. I would recommend them if you need to use the vehicle.

i went just to look at a car that they had sitting in car lot ended up buy the car they were very…read morehelpful and attentive i would recommend them to someone who is wanting to buy a cash car

From the owner: Our team at Massey Motors has been proudly serving car owners all over Waco and its surrounding…read morearea since 2000. We're passionate for all things automotive and sharing that passion with such an amazing community. That's why we offer an ample and everchanging selection of quality used vehicles -- We Specialize in GREAT DEALS ON $CASH$ Vehicles. With great prices, great value, and great customer service, we'll get you on the road with the car, truck, or SUV that you can love for years to come. We can recommend a local lender to customers who need financing and perfect credit it not necessary.

Lupe was so helpful and is the best at understanding our needs...please go see LUPE and he can help…read moreyou out

the amount of money I had lost too this car…read more we will dent your car and immediately decide it's your fault instead of checking cameras (it was dented so bad I could not open the passenger side door, and I had someone ride with me up to the place and get out on that side) let's put late fees on this girls car even tho she paid all her payments and have been for the past two and a half years let's lie to her about how long her payment is and tell her it's a 2 year payment plan then it actually being a 5 year payment plan let's sell her a car with an incredibly bad oil leak and when she comes to get it fixed 6 different times we will never fix it so she had to go spend close to 7,000 dollars to get the whole entire TERBO REPLACED dont buy ANYTHING from this shit filled place, I will for the rest of my life he traumatized to buy a car now, I'm not even mentally an adult yet I'm 21 years old like wtf

Noel had great customer service. He was efficient and friendly for a process that will always take…read moretime.

Do not give these folks your business. Found an Acura rdx online on Thursday, called immediately…read moreand found out it was available. Communicated with the salesman Gates the entire time and made it clear I'd be down from Fort Worth (1.5 hour drive) first thing Saturday morning. I got videos of the actual car and thought I saw a few blemishes on it so asked for it to be washed and ensure there was nothing notable to see on the car since we were coming all that way and planned to take the car as long as it was up to snuff. On Saturday morning I texted Gates to let him know I was on my way and 10 minutes prior to opening a sales manager (Joseph) called and asked if we were still coming as another store wanted to sell it. Well, we arrive right as promised at 9 am sharp to look at a car that had scratches on almost EVERY PANEL. Well all of a sudden the car wash didn't work, he was double booked for his appointment even though we very well communicated that we were coming and then took his time to deal with it. We hung around for an hour and then called back and he hadn't gotten anyone working on the issue. It wasn't that it could be resolved immediately but it was the lack of follow up and eagerness to handle the issue when we wasted half our day to go get this car. Absolutely unacceptable service and I will be sending a complaint directly to autonation.

Nothing resolved. All they said was they can remove the entire entertainment system and try to fix…read moreit and it may take 8 weeks! This is not acceptable.

Don't trade with Mitsubishi in Waco Texas on Waco drive. Every chance I get I'm going to bad mouth…read morethem by posting about the lemon they pond off on me. After being sold a lemon from y'all no way would I ever buy a used car from you. And I'm definitely going to continue to bad mouth you. What you can save me from is getting me out of this contract on that 2020 Ford . Pull up the fact sheet that was given to me after I signed the contract showing that it's a recall on the oil pump that's causing the car to loose power down to 20. One of your employees pointed out that the car has had too much work done on the car. But Mitsubishi doesn't give a buck because you made a profit. Ford or Mitsubishi is not trying to make right about this LEMON YOU POND OFF ON ME

Where do I begin? I had my Mercedes serviced in Texas for the 1st time a few days ago, I moved…read morehere from the Bay Area and I was unsure of the type of experience I would receive from Waco Mercedes, I was very pleased with the upfront knowledge the service advisor (Wallace) gave me and he actually quoted me was actually less than we anticipated! I left the car there and thew shuttle driver was kind and prompt! He took me to work and then picked me up! everyone was very nice; the establishment is being remodeled so I know it will be beautiful exactly what I am used to!! I forgot the shuttle driver's name but his daughter plays soccer in Jr High, he represents your establishment to a high degree!

My son lives in Atlanta and bought a used Jaguar F-Type from them back in September. They were…read moresupposed to send him a partial refund back in September, but sent it with the wrong name on the check. They have yet to make it right. On top of this, he had some issues with the car and took it to a shop in atlanta that asked for service records from the car, and they will not pick up the phone for either of these. Do yourself a favor and keep you money. What seems like a good deal online may not always be.

Thank goodness they went out of business. They sold my daughter a car and it immediately started…read morehaving issues. I have my boyfriend look at it because my daughter says the brakes are making noise. Before he could even check it out, the brakes failed and she hit a pole. They tell her the crappy liability she paid for through the lot will cover the damage to the car but she can't get a new one because they're selling all their cars. Now Google says they're permanently closed.

They rip people off my car is 15,3333 when I first got my first receipt in May of 2023 I pay 129 a…read moreweek with a 27 dollar insurance payment a week so as of March 04, 2024 I'm showing I've paid or 5000 which would of left me 9000 to 10,000 how about they say 12000 and something and my car isn't even running correctly smh they are ripping people off and where did my down payment go to sad they must dont know I'm to smart for the bs