Tracy is such a professional. Courteous, efficient, trustworthy and knowledgeable about cars. I…read moresold my car and he gave me top dollar! If you are looking to buy or sell a clean used vehicle, try Tracy first. He is the best around in all categories!

Tracy really came through for me and my family. They were very patient and got me the deal that I…read morewanted and needed and I am so appreciative. Thanks so much Tracy. If you're looking for a good vehicle and a good company, stop on by Tracy's Autos and let them do you right

First off, I would like to state that I absolutely loathe the car buying experience. I had my last…read morecar for almost ten years..... Since I did own my last car for 10 years, the maintenance issues just got to where it was not economical to keep it. My father told me to check out Enterprise (rental cars) for their used car sales. I already knew I was NOT going to a car dealership. I instead found a few cars with Hertz in Killeen. I was lining up financing at my credit union and the loan officer referred me to CMC. I never would have considered buying a car from a little place on the side of the road but it turned out GREAT! I was shown a few cars that were too small but they said they had one being serviced and would be getting it back the next morning. That car turned out to be the one I purchased. I got a decent amount for my trade in and was on my way in about an hour. This NEVER happens, but I even got my plates the next day. Overall stress free and positive experience.

I shopped at a couple of the larger dealerships and was reluctant to go to a smaller one. I was…read moresurprised to hear Justin (#1) say "take your time- there's no rush" and encouraged to look around the sales lot and test drive wherever I chose. When I found the vehicle that fit me, I resigned myself to several hours of waiting, but was actually finished and on my way in just over an hour. I am an older woman and appreciate being treated with respect - not condescension- and Justin (#2- mgr.) was completely respectful - heard my offer, countered and we came to an agreement with the least drama I have had in MANY years of car-buying! This was about as easy as it gets and if I buy again, I will go see these guys! R. Shaw Robinson

We bought my wife's Ford Explorer here. What a GREAT place! Awesome vehicle, honest staff, great…read moreprice and the processes was fast. We will def be back and will spread the word!

BUYERS BEWARE!!! The 5 star rating is mainly before new ownership. In years past we had bought…read moreSEVERAL cars from Wooday Car Center. We moved out of Waco in 2015 and returned in 2023. A few weeks ago we decided to purchase a new car because we had always had such great experiences with them. I did search and saw 5 star rating. We found something we liked, even though it had 2 thousand miles more than advertised online since the owners had been using it to drive back and forth to Austin, where they live. we went ahead and bought it. I noticed it did not have a tag to say when it needed the next oil change so called to find out if it had been changed since I knew it had been being used. She gave me the mileage of the last time it had been changed.....6,000 miles. I asked Tamera if they would have it changed if we bought it back in, since I had never in my life bought a car that needed an oil change! Her answer was no. From my understanding they bought the business around 2018, So all the good reviews before that is from PREVIOUS owners

Lupe was so helpful and is the best at understanding our needs...please go see LUPE and he can help…read moreyou out

Very bad customer service. Very bad "Service Center". The mechanics are shade tree and really know…read morenothing about fixing cars. They will give you the run around all day about your car and fixing the problem. But they're never too busy to take a payment or disabling your car. They are a money hungry business and need to be looked into.

Hello. I had done a search for $0 down because I am in a short pickle. (Tax refund hasn't made it…read moreyet because of identity theft) One of the listings said Giles Motors and some information underneath said 0 down so I thought I would go look just in case this was actually their deal. So the owner, (Possible Russell?) said that they didn't have a 0 down deal so I was like ok, thank you. He was very nice about it.....and then he said he wasn't associated with the Temple, Tx. Giles Motors....so I am surprised he said that because at their website at the bottom it mentions: " Used BHPH Cars Waco Texas At Giles Motors, we feel that we have the best used Cars, Trucks, SUVs and Vans in Waco TX, Temple TX, Gatesville TX and Waxahachie TX has to offer. If you are looking for a slightly used or pre-owned vehicle you have come to the right place." Funny, he said they weren't associated with Temple....and that he wasn't a BHPH....buy here pay here lot. Ok I understand that but it's still on the website. Maybe their webmaster is sleeping, I don't know. Again, I wouldn't do business with them right now until you can see if they are on the up and up, but lying about not doing business when its' clearly on your website is a no no for me. I once worked for a store, and the man told me, if they can't take care of their lightbulbs that need replaced and other things around, do you really think that they could care for you? (as a customer) Guess not even the Employee bios are missing.....www.gilesmotorsinc.com Not going right now.....going to find some real deals....not "We aren't associated with Temple."

Imagine if you will receiving a text from a company you sued over illegal repossesion and won. The…read morejudgement was paid on 8/17/2023 for $10,500. from Russell Giles. As of receipt of said funds, I bought another car and moved on. Well today Russell decided to threaten to sue me over the negative reports I had made prior to her paying the judgement. attached you will see her messages and my responses. I am fairly certain she has had a major issue selling vehicles, seems there are a few more bad reviews since mine. I wanted to caution you the bad reviews are there for a reason. along with all proper documentation proving I won the lawsuit and had to wait 8 months and hire an attorney but Giles finally paid. This is who you will be dealing with. This is truly one of the absolute worst places to buy a vehicle. Highly likely any good reviews are fake reviews done by bots. STAY AWAY OR YOU WILL REGRET IT.

Best experience with a dealership. I have purchased from Jim twice. I usually hate going to…read moredealerships because the sales team seems to be wanting only the sale. Jim greeted me when I arrived. He did not hover over me like most sales people. I decided on a car, and Jim asked me if I wanted to test drive it, which I said I was ready to buy. He insisted I test drive it to make sure I liked the car. Of course there have been minor issues, but it's a used car, not brand new. If you are worried about future issues, you spend a little more and buy the one time offer for the warranty. I know these vehicles personally test drive and fixed by Jim. Thank you Jim Darr for helping with a vehicle when I had no credit. Thank you!

We recently bought a Nissan Xterra for my wife from them. Jim is very knowledgeable and always…read morereturns your calls and answers any questions. I love that There is a warranty available with any vehicle you buy there. I would recommend them if you need to use the vehicle.

Drove from out of town to purchase a specific vehicle I was told was in "perfect" condition, upon…read morearrival "owner" was no where to be found. Car had check engine light on after i specifically asked about it and was told there was no lights on dash. Still prepared to purchase, tried calling the seller to talk about the vehicle, professionalism was so low that I decided not to purchase. About an hour later I received a call from the persistent owner full of profanity and unprofessionalism. Businesses was very unprofessional makes the junkyard look like a luxury service, if I could 0 starts I would.

I did not want to take this situation personal because we are all humans and I do understand this…read moreis a business, but I purchased a car from this dealership and within two months the engine was blown. As a client and customer, I'm disappointed in the situation. I could've and should've done more diligent and responsible research. Never again.

I have never been more thankful in my life to have my car towed to a safe place. Yes it looks like…read morea junk yard but having waited here a long time due to the fact I was traveling I have to go early say the people here are very kind especially the owner. He does need to make money but he is also fair and even kind on many situations he is a good business man Plus where else when you wreck your car do you get sympathy from a dog as cute as this? BTW don't mess with the junk yard dogs this one was nice but I m sure could be mean too

From the owner: We started on a one acre lot working out of a trailer and have grown to almost 18 acresread more

We found the truck with everything we needed and wanted for less than we were planning to spend…read more I'll definitely be back for our next vehicle!

I called to inquiry about a vehicle, said good morning I'm interested in 2 of your vehicles on your…read morelot. Do you all happen to offer financing, he said no we don't. I said ok thank you and he just hung up. Not a very welcoming conversation with mutual manners.

HORRIBLE HORRIBLE COMPANY!!!!!…read more STAY AWAY FROM THEM! They sell crappy vehicles with crappy warranties. One minute they accept cash, check or debit card and then they don't. They were accepting checks from me every 2 weeks for a 75 cent fee. Then when I call to make payment everyone keeps saying "Oh you are making a payment of $80" - My payment is $190??? Where did $80 come from??? and then they won't accept a check but I can pay with a card for $3.75 cent fee??? What in the world! Oh and also when they transfer you to payment center, no one answers and the voice mailbox is full?!?! I also asked if there is a way to make an online payment and was told where to go. Guess what- Not a working page! Imagine that!!! So when I tell them that it was non-working page - their response is "Oh well maybe it's under construction" This vehicle and this company has been nothing but TROUBLE!!!

Thank goodness they went out of business. They sold my daughter a car and it immediately started…read morehaving issues. I have my boyfriend look at it because my daughter says the brakes are making noise. Before he could even check it out, the brakes failed and she hit a pole. They tell her the crappy liability she paid for through the lot will cover the damage to the car but she can't get a new one because they're selling all their cars. Now Google says they're permanently closed.