I want to start by saying we chose this pediatrician because of the great reviews. There have been…read morea handful of times my daughter has had a fever and the office does a good job getting us in quickly. I have had good experiences with Dr Davis, however Dr V is the reason for my negative experience and bad review. My daughter is 14 months old about two months ago I took her in for a fever. She was checked out and told it was an upper respiratory infection, just take Tylenol. That night her temperature got to 103.6 with Tylenol and we took her to the ER where we found out she had a double ear infection. One day of antibiotics and she was better. Two weeks ago she had a fever again and I told them she recently had the ear infections, maybe it was that? Again we were told by this pediatrician that she had an upper respiratory infection after they examined her at 9am. By 1pm she was inconsolable so I took her to Cooks Children's Urgent Care where they confirmed she had a double ear infection AGAIN. I called the clinic to notify them, two weeks later they have never called me back. Needless to say we will be changing pediatricians.

Would not recommend to anyone. Unfortunately I didn't have a great experience here. With it being…read moremy very first time visiting this office I was more than expecting a warm welcome. Within minutes I could tell the lady at the front desk wasn't thrilled to be at work. The nurse that called us back and took my child's measurements couldn't have been more cold and stand offish. Zero eye contact, zero small talk, zero interaction with my child (the patient!). Dr Hiatt was the only light I saw in that building. She was great with my child and seemed genuinely happy to be seeing us. The next nurse was just as uninterested as the other two gals in the office. Parents already have stress around taking their children to the doctors, the last thing we want is to feel unwanted and like an inconvenience. Customer service is beyond important, especially in the pediatric world.

This place was amazing. Staff was super friendly. Wait time was minimal. We came in for an ear…read moreinfection and we were in and out within 45 minutes. The online appointment booking system was easy to use. Very happy with the quality of care given to my daughter. She was nervous going in, but the nurse and nurse practitioner we saw were great with easing her fears.

We love Arbor Pediatrics!!! Dr. A is amazing. She takes her…read moretime with our little one and doesn't rush us or make us wait. She is also very understanding and caring. Her staff is amazing as well. They are super responsive and supportive at all times.

Excellent patient care and super accessible. You can even text on the weekend with questions!…read moreHighly recommend!

We've been coming here for about a year now and I am so glad we found Dr. Jackson! She and her…read morenurses are extremely sweet and helpful. Due to Covid they are doing appointments in the car right now (which I actually like better). I can't say enough great things about this office! Highly recommended if you are in need of a pediatrician.

Back in 2012 when I had my first kiddo, I was so totally clueless when it came to the world of…read morepediatricians and caring for my kids. The world of motherhood starting out is a scary freaking place, and you can read a lot in the world of the internet these days which more often than not makes it even scarier. I took a leap of faith when taking my first baby to her first newborn check, a week after she was born, at this Cook's Pediatrics location. I scheduled an appointment for one of the colleague doctors, because the main doctors i'd heard about here were booked. I was booked with Dr. Jackson in August of 2012, and haven't looked back since. In fact, I just got back from an appointment with her and my second kiddo today in May 2016. Dr. Jackson has always honored my mother/kiddo questions, big, small, important, or silly (like today when I said semi-sarcastically... I'm afraid she has West Nile Virus!) with complete and thorough answers that have never, not even once made me feel like an idiot for asking them. She reassured me and walked me through statistics, and tips when fear of SIDS controlled my life for the first year of motherhood. Her bedside manner with children is absolutely impeccable and my children both enjoy her company. She can even get my younger one to crack a smile, and she starts screaming the moment we walk into the building. If Dr. Jackson isn't available, because she only works certain days (hey! she's a mom too!), we will see Dr. Leung. She is also fabulous! She is very thorough, talking things through from the beginning of symptoms and always proceeding on the side on caution with me, because it typically makes me feel better. When my first was 10 days old she had a red lump in the breast which they thought thought to be a serious condition. Dr. Leung consulted with a colleague who had been practicing for many years and brought him in to look before offering her recommendation of an ER visit. I always recommend these ladies to anyone with a new baby looking for a doctor in the Bedford area. They are awesome in their work, with kiddos and parents the same.

Over all a great spot and would 100% recommend. So much so, that even after moving to Johnson…read moreCounty I continue to bring my kids here just to have the peace of mind that my kids are in good hands. I've been bringing my oldest since he was born in 2012 and now my youngest. I absolutely love this office. I've never had a bad experience and have had Dr. King, and a couple other Drs on her team, see my kids. Everyone of them was great and attentive. I've never felt like my concerns were disregarded or played down. Dr. King will always take the time to not only hear you out but will also take time to educate you on what maybe going on. She also always takes her time and warm up to my kids, making them feel comfortable during their visit. The waiting room and sick room have always been neat and clean. I know they have a routine of sanitizing it as I have been there as they were about to close for lunch and saw the staff go over all the chairs and tables. The staff has always been kind. Front desk staff is great. I have to admit I always hope for Erica when I call, who has been there since I first started coming. She is always on top of her game and ready to help you however she can. As far as wait times, I'm sure they can vary but I can't remember a time when my wait time was ridiculous even on a walk-in visit. I also want to give them kudos on the changes they've made through COVID to make sure to keep sick visits and all others separate and safe, as well as the way they handle patient check-ins. Wish I had a picture to tie this review together. This is a very nice space with hand painted nursery rhyme themed murals on the walls.

Rude staff, waited over an hour and a half.not to mention the waiting room smelled like dirty…read morediapers central ! And that young lady Erica smelled of liquor.

My daughter and I love going to see Dr Robert, not only does he add humor to our visits; he brings…read morein such a positive energy and I always leave feeling more confident and happy. He explains the reasons behind why he might be prescribing some thing as well as some alternatives. It's the perfect blend of a hippie meats medicine. Love DR ROBERT!

This pediatrician rocks!!! He has been my son's doctor since he was born after I was told he is…read morethe best in Grapevine. Dr. Robert is good with kids, has a great bedside manner and has scheduled office time where he can talk on the phone to parents. The office staff is friendly and professional. The waiting area has a fish tank and toys to play with while waiting to see the doctor. Even the PA is professional and knowledgeable. At the end of the appointment children over 3 years old are given a token to use in the gumball machine that doesn't have gumballs, but does have lots of fun trinkets.

While some doctors treat you as a number other care for your wellness - Dr. Radimecky is the later!…read more I can't say enough good things about this doctor and his office. Need an appointment with a sick kid first thing on a Monday - OK you got it, can you come at 8:20 a.m. And if you arrive early - no waiting - we almost always get out before our scheduled time!!!! He knows his stuff and answers your questions. His RN is awsome as well, great with kids from top to bottom. While you pay the copay - the kids get to pick a sticker and have a giggle. In the lobby before you go back, there is a "well" child section and TV and a "sick" child section and TV. I went to another Cooks Childrens office for six months and left for their lack of professionalism, but this one is as good as I could hope.

We've been going to "Dr. Rads" since our 6 year old was born. We picked him out of the book and…read morecouldn't be happier. Every single visit is exactly as Brian M. described. The RN, Allison is the best. We took our youngest for her 1 year check up today (and 4 shots) and everyone knew and said hello to our 6. Great atmosphere. The doctor listens to what you say/ask and gives clear answers. If you can get your kids into this office, you will not regret it. Oh, forgot your flex spending card? No worries. Just let them know you'll call them later with the number and they say no problem. Just be sure you call back to pay...

Leilani is our NP and she's amazing. All 3 of our kids go there and they are extremely…read moreknowledgeable and kind. Their training is rigorous and they are up to date on evidence based research as well. They have great bedside manner and ask questions to the kids and take their time with each kid. I love messaging them, too if I have any questions or issues. I wish they'd use their phone more than the messaging app sometimes, but they are very busy.

Todays visit was so smooth! The receptionist was incredibly patient and friendly. She knew what was…read moregoing on with my child and gave me the chance to add anything further to the notes if needed. The quality of service I have received at every visit has been above expectation. Parking at this location was touch and go, but I'm sure you could probably park across the street. It seems like patients don't stay parked too long so you could most likely find someone getting ready to leave and park in that space like I did. Anyway, my opinion? We love Shine Pediatrics and will continue to support this amazing business :)

I hear great things about this office.. if you can get an appointment. I've been playing phone tag…read morewith them for awhile now and finally got through to their office to make a new patient appointment, only for them to tell me that the person that makes new patient appointments works remotely so they can't help me. They transferred me but the call just ended after the transfer. Maybe they should get someone new to make appointments for them if they want new clientele, because the person that works remotely doesn't answer anytime I try to call during business hours.

Dr. Featherston has been our boy's primary care for 8 years. she is the best. she takes her time…read morewith us, answers questions, makes sure we understand what is happening, what our options are and works with us to come up with a plan. I'm so thankful for this office. the staff is friendly and helps get us in when we need to be seen! they have gotten us back paperwork for the school quickly. overall great experience, I'm so glad we have this office!

One of the top most pleasant experiences I have ever had with doctor.. instant connections with him…read morebeing my son Luca pediatrician.. incredible caring and supportive professional.. i will likely be moving my 10yr old daughter under his care.. great guy!!!

Dr Hopkins is a very thorough and understanding Doctor. He is very patient with my wife who asks a…read moremillion questions. He is great with kids as you can tell from the other reviews. You can tell he really loves his job. I would definitely recommend him if you are looking for a Pediatrician.