Dr Trotter has been my primary care physician (internal medicine) for over 10 years. I find him to…read morebe very thorough and competent. He seems to keep up well with new developments in medicine. The wait times are always good, and his staff are very friendly, helpful, and highly skilled in each of their jobs. I also appreciate getting copies of my pathology reports within days of his receiving them. I highly recommend Dr Brooks Trotter to anyone looking for an internal medicine doctor in the Grapevine area.

We like the doctor but we found another doctor closer to us. The office recently sent me an invoice…read morefor a visit my husband did 4 years ago. A $1k bill. We always have a great healthcare and this is definitely not acceptable. I called them 3 times to discuss. And never received a call back. Is this a scam??? So annoying. Updates- Someone finally called and she was rude and told me because she started back in Feb she couldn't really answer why they just billed me 4 years later. How ridiculous it is. Just because someone is new, and she was unwilling to make any research.

We had our first visit here today and saw Dr. Selzer and she was fabulous. We addressed an issue…read morethat our previous pediatrician would never discuss with us, so I was very happy to actually have a doctor willing to sit and talk with us on that. We did have to wait for over an hour to be taken back, but once we made it to the room, things went by much faster.

This office cares more about money than caring for your children. They up charge every chance they…read moreget. It's disheartening as a parent. Do not recommend.

I have been looking for a new Primary Care Physician and I found him today - Dr. William Musgrave,…read more1750 Keller Pwy, Keller. He just moved into His own new facility six weeks ago (approx. Aug - 2019), although he has been serving the Keller area for at least five years, probably more. I was very impressed and pleased with his staff, his nurse, and himself. And even though I was a 'new' patient I got right in as a 'walk-in' once I told them I had a current on-going problem with broncitis, again - twice a year like clock work. One thing that is very important to me is that I have the opportunity to 'discuss' with the doctor on a non-rushed basis, questions that are necessary for him/her to understand my needs. Dr. Musgrave is definitely this type of person/doctor. On top of that ...he is just a plain down to earth nice guy. Rare quality in today's medical world.

I tried to get a follow up appointment a couple weeks after being in hospital per doctors…read moreinstructions. I spoke with the office manager. She was very rude and she would not give me appointment. I will never step foot in this office again. in the front and the office manager have no business dealing with customers. I do not recommend this

Dr Shakouri is very patient…read more He explains everything and really listens even if you complain. I've been seeing him for 10 or so years and I just love his beside manner.

Awful experiences. Each time, I have to follow up myself to…read moreensure I get the care I need. During visits, Dr. Leon seems SO busy or over booked (or just does not care), doesn't know which pt he is seeing, who I am or why I am there. He does not take time to get to know you or educate you at all. For example, during my very first visit with Dr. Leon, he asked if I have "any pertinent family history" - the average person may not know what that means OR what is considered pertinent. My patch test came back posistive for items, including nickel. He asked if I eat a lot of canned food to which I replied "not really, well we have been eating a lot of tuna lately". He did not acknowledge that reply and moved onto his next question. Should I be avoiding tuna or other canned foods??? I guess I will never know. He asked many questions like this to which I replied yes, and he just moved onto the next question with no education or guidance. I asked him the best way to know if I am allergic to a products ingredient if that item was not included in the patch test, to which he replied very odd - giving me a non answer and just telling me to scan my products in the allergy app. Ok, well if we dont test for X, the app will say I am not allergic to X - so that does not help me. I asked him about 3 different, nice ways to which he replied "This is the gold standard and we do patch testing multiple times per week". Again, a non answer and he seemed almost offended that I would ask how I know if I am allergic to something or not that we do not test for. It was super weird so I dropped it. During my follow up with him, he walked into the room and asked ME to remind HIM what my "chief complaint is" bc he didn't take 30 sec to review my chart first. We were in the middle of talking, and after a few min he opens the laptop and says "Anne right?" as though he didn't know WHICH pt I was for sure and had to double check. At my follow up, I had to remind them I was also there for a nasal scope. Dr. Leon was supposed to send a medication to my pharmacy after my appt, that same day and did not. I had to follow up the next day to ask them to send it. Appts are very long, I am often put in a room and wait 45 min or more to be seen. I was also told I needed a sinus CT scan but they could not see me for 5 weeks! Insane. I explained I cannot wait that long and asked to be fit in that week, or send the order to an outside facility, so they did fit me in. I went in this week, Thurs 8/13 for the in office CT scan and waited in the lobby for 30 min. The front desk went to check on my wait time, and when she came back, I heard her tell her coworker that the main guy who does the scan was out that day and the girl covering was not monitoring the CT scan schedule. Great. I was told Dr. Leon would call me with the CT scan results (he reads them in the office), I was given option to wait for him to come talk to me about results in person that day while I was there or a phone call and chose a call because I needed to get back to work. It was implied and understood by me that he would call the same day, this was Thursday. Of course, he did not call me with the results. I sent a msg on the patient portal Thurs 8/13 evening asking them to call me Friday before the weekend as my symptoms were very uncomfortable and I am hoping to know results/treatment plan/meds etc before the weekend. At this point, it's been several weeks since I started coming here and we've tried two diff meds that have not helped. I still did not get a call before they closed Friday 8/14 for the weekend. Do not expect any bedside manner, education, answer to your questions, or prompt care here. I plan to follow up again next week on the scan results and I have already scheduled with a new doctor/office to transfer my care

This place was awesome! The staff was wonderful and the interior is very clean and neatly kept…read more There is a Keurig machine, soda, and snacks in the waiting area. I came here on a Tuesday morning believing I had strep throat. I made an appointment online before coming, but we were the only ones there upon arrival. The nurse on staff brought me back shortly, tested me for both the flu and strep, and got results back within 10 minutes. She gave me some tea bags to take home with me to soothe my throat, and called in a prescription ASAP. The process here was incredible simple and quick, much faster than any doctor's office or Care Now I have been to. I highly recommend this location; the service was wonderful and the staff was very kind!

What an amazing staff! I was coughing and chest hurt and felt so bad. They took me in so quick i…read morewas in and out in less than a hour. I will definitely make this my urgent care of choice!

Dr Griffin is phenomenal We've been visiting with Mr…read moreGriffin on/off since 2017 The overall office experience is great His care team and him can be trusted

Today was my first ever visit to this doctor's office via recommendation from my mom. Was able to…read moremake an appointment easily with a phone call and was seen same day. The whole entire process was simple and quick and I got the care that I needed. Dr. Griffin was very personable and quick to listen to symptoms and quick to diagnose and come up with a game plan. I definitely felt like I was in good hands. He's down to earth and gives quality care. They don't take insurance but the pay is very reasonable. Also he tries to prescribe generic more affordable medications if possible. I will definitely be coming here for my health needs. Very impressed!!

I drive from Fort Worth to Keller every 3 months to See Dr. Musgrave and he listens, really…read morelistens. He doesn't tell you what to need. He talks things out with you and will come up with the best route to take instead of putting you on bunch of medication until finding one that sticks. He will let you switch or change doses if it sounds good to try and get you on the perfect plan. He has always been so kind and seems to really care. I have crazy anxiety. It comes on strong in traffic. So if I'm willing to drive out to his office all the way out in Keller then to have a Doctor here in Fort Worth where they wanted to push every kind of medicine on me or a Doctor that won't give you medication you have known to work and been on for years. Dr Musgrave listened to me without judgment and came up with a plan for me that got me off of too much medication and now I'm off of medication ai didn't need and on the proper meds with the proper does. I'm taking way less medication and feel better then ever. I recommend him to my best friend who is Now a patient of Dr a Musgrave now! And she is a nurse, so she is not naive about Doctors and medication. The office staff is nice which is always nice. And their website has a patient portal that is easy to use and messages and requests are answered is a timely manner and always get a response within a day at most. It's a nice clean Building and most importantly especially since I drive a long distance, I have never had to wait longer than under 10 mins. Usually my name is called in 5 minutes. I've never waited like other offices. So yeah, great Place, great staff, Great Doctor who gives great care.

All of the front office reviews are true. Dr. Russell Daily is fantastic to talk with however his…read moreassistant is terrible and rude. I have never seen or met Dr. Musgrave.

Four pros and one con. - Valarie is amazing. She takes time…read moreto listen in understanding what's going on. After my blood work came back, via email, she still continued to make sure I had no further questions/concerns or if I needed meds (without another office visit). - Even after my husband and I moved farther away, we still stick with Lighthouse. Everything they charge is at least 25% less than other places we have tried. When everything adds up, that's a big difference. - During the current pandemic, we have not been comfortable about the idea of going to the doctor's office (don't want to end up catching Covid-19). But Lighthouse, they are not only not seeing anyone with any Covid symptoms, they have taken lots of safety measures around the office also. Just that peace of mind is important. - We have been going to Lighthouse for years. Never needed to wait long in the lobby. As soon as we are done signing it, within minutes, a nurse would call us in. - The only down side is that it takes a long time to talk to the front desk; they would pick up the phone, but would put me on hold for a long time. Maybe they are super busy; it averages to about a 13-min on-hold everytime.

Dr. Lecroy has served as my General Practitioner for several years, consistently demonstrating not…read moreonly remarkable expertise but also a profound sense of compassion that distinguishes him in his field. He is, without a Dr. Lecroy has served as my General Practitioner for several years, consistently demonstrating not only remarkable expertise but also a profound sense of compassion that distinguishes him in his field. He is, without a doubt, the most exemplary physician I have encountered, and I maintain an unwavering trust in his abilities.