I had a very disappointing experience with this pediatric provider in this facility. The MD, Ijeoma…read moreNnamani has poor bedside manner. When she entered the exam room, she didn't greet me at all and came in the room asking "why we were here?". I should have read other reviews about her unprofessional behavior because I experienced it. It's clear this is a pattern, and families deserve a pediatric provider who communicates respectfully and compassionately.

Love the doctor here! She is sweet and has taught me a lot because of her knowledge on both of my…read morekids. Sweet nurses and so happy i found this place!

Over all a great spot and would 100% recommend. So much so, that even after moving to Johnson…read moreCounty I continue to bring my kids here just to have the peace of mind that my kids are in good hands. I've been bringing my oldest since he was born in 2012 and now my youngest. I absolutely love this office. I've never had a bad experience and have had Dr. King, and a couple other Drs on her team, see my kids. Everyone of them was great and attentive. I've never felt like my concerns were disregarded or played down. Dr. King will always take the time to not only hear you out but will also take time to educate you on what maybe going on. She also always takes her time and warm up to my kids, making them feel comfortable during their visit. The waiting room and sick room have always been neat and clean. I know they have a routine of sanitizing it as I have been there as they were about to close for lunch and saw the staff go over all the chairs and tables. The staff has always been kind. Front desk staff is great. I have to admit I always hope for Erica when I call, who has been there since I first started coming. She is always on top of her game and ready to help you however she can. As far as wait times, I'm sure they can vary but I can't remember a time when my wait time was ridiculous even on a walk-in visit. I also want to give them kudos on the changes they've made through COVID to make sure to keep sick visits and all others separate and safe, as well as the way they handle patient check-ins. Wish I had a picture to tie this review together. This is a very nice space with hand painted nursery rhyme themed murals on the walls.

Rude staff, waited over an hour and a half.not to mention the waiting room smelled like dirty…read morediapers central ! And that young lady Erica smelled of liquor.

My 3 toddlers are loving the addition of all the lawn animals! They are scattered all around the…read morebuilding. It definitely eased my kids minds going into the appointment and they were excited after the visit to - which was awesome after shots haha Shout out to Ms. Debbie B who administered the shots she explained everything clearly and handled my little ones with care- definitely made it less scary for me and them!

I had a very disappointing experience with Dr. Jacob Knox and his assistant during my 4-year-old…read moredaughter's visit. From the moment we were taken to the back, Dr. Knox didn't acknowledge us once, not even a simple hello. For a children's practice, that kind of warmth should be given. His assistant made the visit even harder. She avoided eye contact with me throughout our entire interaction, showed no friendliness toward my daughter, and provided zero information about the shots being administered or what side effects to watch for afterward. She gave the injections and walked out without a word. Getting shots is already a stressful experience for little ones. The least a pediatric team can do is help ease that anxiety for both the child and the parent. Unfortunately, that did not happen here. I've seen other providers at this practice who are warm, communicative, and wonderful with kids. Dr. Knox and his assistant do not meet that standard. I won't be requesting him again and wouldn't recommend this particular provider to other parents looking for a children-friendly experience.

Clean office, care quality and listens to patients needs and is understanding. Easy to deal with on…read morephone and in office

Horrible facility. If you want to wait for 1.5 hours without a doctor coming in, this place is for…read moreyou. Dr Wesp doesn't care about the patient. She will not order any detailed testing nor will get to the bottom of what is causing the problem.

Leilani is our NP and she's amazing. All 3 of our kids go there and they are extremely…read moreknowledgeable and kind. Their training is rigorous and they are up to date on evidence based research as well. They have great bedside manner and ask questions to the kids and take their time with each kid. I love messaging them, too if I have any questions or issues. I wish they'd use their phone more than the messaging app sometimes, but they are very busy.

Todays visit was so smooth! The receptionist was incredibly patient and friendly. She knew what was…read moregoing on with my child and gave me the chance to add anything further to the notes if needed. The quality of service I have received at every visit has been above expectation. Parking at this location was touch and go, but I'm sure you could probably park across the street. It seems like patients don't stay parked too long so you could most likely find someone getting ready to leave and park in that space like I did. Anyway, my opinion? We love Shine Pediatrics and will continue to support this amazing business :)

DANGER moms!! Unless you like to get verbally abused, go somewhere else! HORRRRIBLE office staff…read more Rusty, the manager, had to be brought in because we were a few minutes late (13 to be exact) from being caught in a traffic from an accident nearby. Tried to check in online & it wouldn't send me the code. When I arrived they told me they didn't have the staff to see me & only allow 5 minutes late time. That's the first I've ever heard of that & we've been going here for almost 3 years. I was naturally upset since I had to take off work & while talking to Rusty about it he told me to go to urgent care if my son was "really that sick" & when I told him I was there right now, couldn't they just fit me in, he told me to "just leave instead of standing there talking to him like an idiot"! WHAT???? I was just called an idiot by the MANAGER of this office. Worst experience EVER. Too bad the Dr.'s can't get support staff that reflects the bedside manner because it's usually great. I gave them another shot after being turned away last month when we got there (ON TIME) because they couldn't be bothered to call me to tell me that they no longer take my daughter's insurance after making an appointment for her. They simply DO NOT provide any sort of customer support. We won't be using them again. HORRIBLE STAFF. HORRIBLE.

We have had nothing but positive experiences so far with Dr. Baird. We switched to her recently and…read moreher entire staff has been very friendly and accommodating. I'm so glad we made the switch. I saw a couple of complaints about office staff, but everyone we have talked to/encountered has been extremely friendly and helpful!

We had a great experience with Dr. Best at Mansfield Pediatrics. She made us feel heard and valued…read moreand took the time to understand our kiddo. When we first entered the building, we were greeted with nice reception ladies and my son loved the giant fish tank. When we were called back, we got a very spacious room and Dr. Best brought a small basket of toys to keep my son entertained while we chatted. She was very patient and kind when speaking with my son and he felt comfortable conversing with her. At the end, we scheduled quickly and were on our way. The whole process was seamless and all of the staff we encountered were very nice.

I had a wonderful experience at Mansfield Pediatrics. The entire staff is extremely diligent and…read moreprovides excellent care paired with outstanding customer service. I want to give a special shout-out to Dr. Best,Lilly and Eva at the front desk, as well as Helen, the medical assistant. They all worked hard to make sure my documents were completed and submitted to my job in a timely manner. Their professionalism, kindness, and efficiency truly stood out. I highly recommend Mansfield Pediatrics to any family looking for quality care and a supportive team!

I hear great things about this office.. if you can get an appointment. I've been playing phone tag…read morewith them for awhile now and finally got through to their office to make a new patient appointment, only for them to tell me that the person that makes new patient appointments works remotely so they can't help me. They transferred me but the call just ended after the transfer. Maybe they should get someone new to make appointments for them if they want new clientele, because the person that works remotely doesn't answer anytime I try to call during business hours.

Dr. Featherston has been our boy's primary care for 8 years. she is the best. she takes her time…read morewith us, answers questions, makes sure we understand what is happening, what our options are and works with us to come up with a plan. I'm so thankful for this office. the staff is friendly and helps get us in when we need to be seen! they have gotten us back paperwork for the school quickly. overall great experience, I'm so glad we have this office!