Horrendous experience that I am going to back up with this extensive review…read more 1) The doctor we saw was rushing through the exam and scraped the inside of our infants ear during the ear evaluation and said "if you see a little blood later, it's not a big deal" 2) We use mouth tape for our daughter at night to correct her jaw alignment and address some gut issues, the doctor told my wife that was "mean" to do and doesn't work. 3) My daughter was wearing pig tail braids and the doctor tugged on them and said "girls wear pig tails so boys can pull them" - how weird is that to say to a 5 year old girl? 4) He refused to share with us a vaccine list to get our daughter caught up saying "I don't do that" Overall, this was just a prime example of a factory pediatrician facility with a hint of very weird comments to a young woman.

Great staff, medical and office. Feels more personal and not the standard "giant hospital network…read moreoffice".

Middle schooler sent a text yesterday saying she was feeling worse. I sent her to the school nurse…read morebut the nurse was just going to send her home. I called her and asked her if she could do the Goodside Health, Urgent Care virtual visit we signed up for at the beginning of the year. She said yes. In 20 minutes a provider called me after having a virtual visit with our kiddo. Had ordered some of the normal tests the nurse could do. CoVid, flu, strep ect. Then called me back a few minutes later and sent a prescription to the pharmacy and said I could pick her up. It was so convenient as I had already called our pediatrician and they were booked up even the next day. Thank you for this awesome service!

This urgent care is gross. I'm sorry, it's just so dirty. The waiting area was covered in crumbs…read moreand the walls are so dirty. I took pictures in the exam room, as you can see the air duct is covered in mold and dust, the trash can was disgusting and the exam table is broken. I'm giving three stars because the check in staff was super friendly, and the provider was so attentive and kind. You can tell the staff really care, but management/owners are irresponsible for letting the building get so filthy.

Clean office, care quality and listens to patients needs and is understanding. Easy to deal with on…read morephone and in office

When we started going to Continuum we absolutely loved it! But that was 2.5 years ago. Over the…read morepast 6 months it has been the absolute worst. Our daughter had an ear infection and the doctor made her come in 3 times to look at it. Not because it was that severe or swollen but because she just could not figure out how to actually look at my daughter's ear and diagnose. Absolutely insane and miserable for my daughter as she kept tugging on her ear to the point that it hurt her. They also misdiagnosed strep throat for a UTI leading to multiple unnecessary visits. The only reason they caught that it was strep throat was because I diagnosed it myself. Again absolutely absurd. Seems like they have no idea what they are doing and are trying to rack up as many visits as they can just to take your money. Please do not go here if you actually want to solve your child's health issues!

We love Dr Jones and each Nurse practitioner that we have seen there! She is respectful of parents…read moreconcerns, opinions and wishes. She listens incredibly well and has such a cheerful disposition with our children as she interacts with them! They love talking with her. We have received excellent care with each illness and enjoyable check ups. The office is clean, bright and happy. We drive over 30 minutes to continue using her after we moved further away. I appreciate that she is independent doctors office. We feel seen and heard and not just like we are being pumped that a huge corporate medical factory. Highly recommend!

We don't love when our kids are sick, but we do love coming to Argyle Pediatrics! From the front…read moredesk to the team taking care of us when someone is sick, we have always been treated with kindness and empathy. Dr. Jones has put together an amazing team and we're thankful to have a pediatrician our family can trust!

Dr. K is an excellent physician, we just had a difference of opinion, she told me the only vaccine…read morereaction she accepts is anaphylactic shock. My child had a severe reaction and was told to never get one vaccine ever again when she was little so this was a little scary to me, we took her to another physician and he would not give the same vaccine do to her previous allergy. Other than that Dr. K is an excellent physician, appointments were sometimes hard to get but they may have new longer hours now.

I had high hopes, but the staff is terrible. I had an appointment for Monday at 930. They called me…read moreFriday at 11 saying I need to confirm my appointment for tomorrow (Saturday) at 830. I couldn't talk at that time since I was working, so I called back on my lunch break at 12, but they already closed for the day. I called Saturday, but they were closed. I checked their hours online, which said they open Monday at 9am. We called right at 9, but they said we are late and our appointment was canceled. Of course, the staff blamed us for not confirming, but clearly, 1 hour to confirm back is not enough time. They really need to think clearly on how much time is given. I would avoid this place.

I want to start by saying we chose this pediatrician because of the great reviews. There have been…read morea handful of times my daughter has had a fever and the office does a good job getting us in quickly. I have had good experiences with Dr Davis, however Dr V is the reason for my negative experience and bad review. My daughter is 14 months old about two months ago I took her in for a fever. She was checked out and told it was an upper respiratory infection, just take Tylenol. That night her temperature got to 103.6 with Tylenol and we took her to the ER where we found out she had a double ear infection. One day of antibiotics and she was better. Two weeks ago she had a fever again and I told them she recently had the ear infections, maybe it was that? Again we were told by this pediatrician that she had an upper respiratory infection after they examined her at 9am. By 1pm she was inconsolable so I took her to Cooks Children's Urgent Care where they confirmed she had a double ear infection AGAIN. I called the clinic to notify them, two weeks later they have never called me back. Needless to say we will be changing pediatricians.

Would not recommend to anyone. Unfortunately I didn't have a great experience here. With it being…read moremy very first time visiting this office I was more than expecting a warm welcome. Within minutes I could tell the lady at the front desk wasn't thrilled to be at work. The nurse that called us back and took my child's measurements couldn't have been more cold and stand offish. Zero eye contact, zero small talk, zero interaction with my child (the patient!). Dr Hiatt was the only light I saw in that building. She was great with my child and seemed genuinely happy to be seeing us. The next nurse was just as uninterested as the other two gals in the office. Parents already have stress around taking their children to the doctors, the last thing we want is to feel unwanted and like an inconvenience. Customer service is beyond important, especially in the pediatric world.

This location was listed as in-network for my blue cross blue shield of Tx plan ( marketplace)…read moreAfter inputting all my insurance information , given an appointment time and waiting for my appointment, was told right at appointment time that they wouldn't accept my insurance. I would need to pay out of pocket Even after showing the bbs portal with their location listed as in-network they turned me away. Sadly, I feel like these medical businesses accept contracts but don't honor them when it comes time for service.

Bad experience from start to finish. Check-in was disrespectful, unprofessional, and lacked any…read moresemblance of urgency (despite no other patients present at the time). I was then told to sign forms - without being allowed to see them. I was handed a signature pad while the screen faced only the staff, with the forms verbally analyzed by a staff person. When I asked to briefly skim what I was signing, I was met with resistance and visible annoyance. In the exam room, another staff member echoed this attitude, saying, "So I heard you want to read the forms?" I was questioned as if my request were unreasonable and was barely allowed to view the screen, which was dramatically tilted away from me for no conceivable reason. The disorganization continued: my vitals were not recorded until later prompted, I was left alone far longer than promised after my test results were confirmed to be available, while staff chatted about non-work matters outside, and my discharge paperwork was incorrect. The provider prescribed meds for a confirmed diagnosis and a possible alternative, but the medication for the actual, confirmed diagnosis was missing from my paperwork until I pointed it out. Overall, the experience was chaotic, dismissive, and error-prone. I left with no confidence in the care or treatment I received.

This place is like a back alley doctors office. They don't diagnose properly and they can never get…read moreyou in. They do appointments by every 10 minutes to get more people in to charge your insurance. The office staff is beyond rude and don't even know how to properly answer your questions. They're the circle back staff. Don't waste your time here!!! Don't trust your kids with them either. Report this place hopefully there's a change because this is not it. Also they can't use COVID as an excuse as to why they're trash. Look at all the reviews

PA Stephanie is wonderful and always very caring towards my special needs children, she always…read moretakes great care of us and I never feel rushed and our concerns never get dismissed! Stephanie is a star!!!!