Very pleased with workmanship and time involved on a bathroom countertop replacement. Price was…read moregood as was scheduling and completion time. Would use again.

John F. Mate Co. does counter tops, residential and commercial…read more I hired them to do counter tops in my kitchen remodel. They came out for a free estimate we agreed on a price and supplies were ordered. When they came to install everything there was 1 minor fitment issue. He didn't try to make it work or come up with excuses, he said flat out I don't know how it happened but I blew a measurement somewhere. He got the new section and was back 2 days later to finish it. It's not all about having it right the first time, every company will have a problem from time to time and it's nice to know when it does happen that these guys will rectify it quickly and without hassle. I would not hesitate to use them again or recommend them to anyone.

My garage door chain broke and I was stuck with a wide open door in 0 degree weather approaching…read morenightfall. Called JML and got a quick response. John, the owner, offered to drop what he was doing and come out within an hour or two. Meanwhile he walked me through how to manually dismantle the openers arm so that I could close the door. After a few small steps with my pliers, it worked and I was able to pull my door down. My personal belongings were now safe and we agreed his visit could wait until morning. He promptly showed up as agreed, changed a part, and my door opener was working again. He was very knowledgeable having done this full time for 30 years. Very personable as well. Thanks for the prompt expert service. Happy to tell all about this great experience in a time of panic. Quick response at a very fair price. Thank you JML for rescuing me! Highly recommend this trusted local business.

Few years ago I installed a Clopay opener whichis extremely challenging to program, since then…read moreI've replaced the springs. The opener would occasionally not wanna go down, we sold are house and a few days before the final walk through the problem Intensified so bad that it had to be repaired. The first company I called said that Clopay opener was no good and would be best to replace it. I called JML and John reprogrammed it saving us 100 of dollars

I would like to thank Rachel S. for helping me from start to finish with…read morelocating and pulling aside the flooring that I needed in order to finish my project. If it weren't for her help, I would have had to return 20 boxes and start all over again, find a different color, etc. ....she went the extra steps and searched out the product at the store, as it had been moved to different locations within the store. She was a pleasure to deal with and came thru with her promises - I was in GOOD hands. I usually shop at my closest Gurnee store, but they were out of the product as was every other store we called... but Mt. Prospect. Exceptional employee - THANK YOU AGAIN!

On 2-1-22 I went to Home Depot in Mt Prospect Illinois to order 4 interior doors for my home. I was…read moretold by the dept mgr that because 2 of the 4 doors are 26 inches they would have to be special ordered, which I understand. The installer came out on 2-22-22 to take the measurements. He said he would communicate the measurements to Michael P. at Home Depot. On 2-27-22 Michael B called me to say he had not talked to the installer and gave the installer the blame for the lack of communication with him. I was taken aback by the absence of customer service. After no communication with Michael I called him on 3-3-22. He once again told me he still had not spoken to the installer but was going to call him. I called again the next day to find out what was going on. I spoke to someone named Phil in the same dept. Phil said he would "definitely " call me back no later than 3-5-22. Today is 3-8-22 and I have not heard from anyone from Home Depot including corporate which I also emailed the info to. I have been chasing them to give them my money to get this simple project done. Think twice before you put yourself in this position with Home Depot in Mt Prospect Illinois. They also have $40 of my money as a deposit to get the ball rolling back on 2-1-22

This guy charges very high class prices for some low class work. The finished workmanship leaves…read moremuch to be desired. The worse thing is that he want's to "move on" as he said to me when I asked him to return for some touch up work on an $9000 bathroom remodeling job. Now he doesn't return calls or messages. Take a pass on this guy.

We hired Joseph dba Joseph of the North Shore at the beginning of August 2013 to build a new porch…read moreand tuck point our house located in Chicago. Upon signing both contracts, we provided a deposit of $11,670.00. By September we started getting concerned, because no work was getting scheduled and no preliminary steps were taking place (e.g., each contact was initiated by us, we did not see the drawings for the porch nor did an architect contact us or visit the house). This concern prompted us to investigate the situation and on September 13th we contacted the city's Department of Buildings. We found out that no paperwork was filed with the city for the porch permit. We also found out that Joseph of the North Shore was not a licensed general contractor or a home repairman. Only contractors licensed with the city can apply for permits and conduct business in the city, and Joseph was neither. At that point we terminated both contracts with Joseph of the North Shore and asked for a full refund of our deposit. We are writing this on March 23, 2014 and we still have not seen a penny of our deposit returned to us. For approximately five months the consumer fraud division of the attorney's general office has been mediating the return of our deposit. Through his lawyer, Joseph has agreed to return our full deposit, but only on the condition that we take down our review of his business on Angie's List and sign a document that would guarantee that we never discuss the details of our engagement with him in public domain. So he is not only withholding over $11K for the work that he did not do and was not licensed to do to begin with, he is stipulating demands in exchange for our own money. We refused his demands and again requested a full refund. Joseph's next lawyer, Lester Ottenheimer of Buffalo Grove, has replied to us and this is what he said: "In light of the fact that you will not agree to sign a mutual release nor a retraction of the false publications you made in exchange for payment, the only thing you will be receiving from my client is a lawsuit". Dear readers, all information included in this review is factual. We think we provided sufficient detail to draw conclusions.

They did a marvelous job on our floors. They were timely, responsive, and our floors look amazing.read more

They are very professional and timely. They are very clean, never left my house a mess. They use a…read moredustless system which is amazing because there was little to no dust in my house. The process that was explained to me was exactly what was done. I was not home while they were there and never worried about them being there alone. My floors look amazing!

I am so disappointed in their work. I have to have another company do it all over again. I will not…read morerecommend them to anyone!

I bought a house with a rehabbed kitchen that has Medallion cabinetry. I went to their website and…read morefound this company, among others, as Medallion dealers. I wanted to change some funky looking cabinet doors and a drawer that was actually a pull out cutting board. I emailed them and Nancy emailed me back to give me info about the doors (could not change the doors as I wanted to), but then I asked about changing the roll out cutting board to a real drawer. She wasn't very interested and in fact told me I should ask the woodworker I know to make a drawer box for me instead of her company -- A MEDALLION CABINETRY DEALER -- ordering one for me. Uh, no, YOU'RE the dealer of this brand of cabinetry, that's why I'm calling you. In my last email I asked her about ordering one. NEVER HEARD BACK. Her attitude was lackadaisical at best. Apparently cabinet dealers only want to work with you if you buy an entire kitchen or bath from them. Otherwise, they have no time for you. Fortunately for me, I found another dealer who was more than happy to help me with my one drawer dilemma.

Paul is so honest and fair, a real old school tradesman that you can trust. Lucky to have him in…read moreDeerfield

After several years of first negative review i offered Paul another chance. And again, no reply. He…read moremust not be interested in any new clients, even from a fellow contract.

Right price. The installer came out a day or so after my call, put in the requested garage door…read moreopener that works just as it should.

I called American Eagle because the rollers had fallen off my garage door. They had been over to…read moreservice the door about two years previously. Instead of checking out everything it turned out a cable was loose. They had installed incorrectly two different sizes of springs, there had been a gap under one side of the door, so no adjustments were made. The door is still slammed heavily when it closed. But the serviceman said that was fine. I asked if any more oil should be used. He said oh yes, you should use lithium grease once a year. The garage door persisted slamming, so anticipating more breakage I called another service. This fellow said the springs were completely working on very bare tread and needed to be readjusted so he had to move the pole to fix the springs accordingly, replace broken brackets because of the slamming, re-oil certain places and use exactly the right oil in the right places because there were three different kinds of oil that should be used. Additionally, this second serviceman cleaned parts of it because they were super gunked up. I mean, massively, unbelievably corroded and gunked over - due to not being cleaned - maybe not ever. Who knew? Apparently, this had been overlooked by American Eagle.