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    6 years ago

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    7 years ago

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    Ask the Community - Mark Berman & Son

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    Men's Wearhouse

    Men's Wearhouse

    (16 reviews)

    $$

    I have been a customer here since the store opened, and it has gone downhill badly over at least…read morethe past five years. Their inventory is reduced, it seems there is a smaller staff, and at times the fitting rooms are dirty with pins ill over. Now I find they primarily stock "modern cut" suits, which are great if you're athletic, but if you need a classic or executive cut, which fit the majority of American men, you likely have to go to a more metropolitan location. I went to the Brookfield location and it looked like the Grafton store used to: bustling with customers and staff, and plenty of inventory. I won't waste my time going back to the Grafton location.

    If we could give negative stars we definitely would. Their service doesn't even warrant a 1 star…read more We would recommend to avoid Men's Wearhouse at all costs. My husband and I used Men's Wearhouse in Grand Chute and Grafton. The communication amongst both was horrible, one store would tell us one thing and the other something different. Everyone was fitted/ordered prior to the deadline. The pick up time was 3 days prior to our wedding. Out of our 6 reservations, 5 suits didn't fit and were stained in multiple spots. The bride's father's suit jacket was too large and had multiple large stains. The groom's father's suit did not fit at all and had to be completely reordered. The staff was not confident it would be here for our wedding. The staff at Grafton said they would hand deliver it on the wedding day by 11am, if it was available. Therefore he had to drive an hour to Grafton and back on the wedding day to pick up all of the reorders. 3 of the groomsman suits were either too small or too large and had to be reordered. With only 3 days to reorder, we were lucky the suits even made it on time for our wedding. And thankfully the groom's father ran to pick up the orders. After we returned the suits we brought up our concerns to the Grand Chute location with all of the issues that occurred. We were told that the day manager would speak with the location manager for a resolution and get back to us. A week passed so, we called the customer service line to see if there was an update, because the Grand Chute location wouldn't answer. They came to a resolution that all the reservations would get 50% off due to all of the issues and caused stress on our wedding day. We were told they would be issued in 2-5 days. 5 days passed and no one received their refund. Called again to see why the refund was not issued. Was told it was due to the way our wedding party paid and they said they would issue a check and mail it. 4 days passed and there is no check in the mail, called back to see what the hold up is and was told we should have them in hand already and nothing they can do on their end and it will be 21+ days for the checks because they were having issues on their end. The communication amongst their so called customer service and stores/managers is horrendous. Nothing but lies and talking to different people that have no clue what is going on. I'm assuming they are hoping we would just forget about all of the issues and the refund. Unfortunately, we would never recommend using Men's Wearhouse for your wedding or prom. Or for any of your suit needs. Stay away from them unless you want unnecessary stress and just a hassle. *Will update review as everything gets fully resolved.

    Duluth Trading Company - Built in 1954, the building is a landmark - anchoring a site central to the local fishing industry for over 175 years.

    Duluth Trading Company

    (28 reviews)

    $$

    Terrific selection, great quality, wonderful service, and comfy go-to clothing. So glad the Port…read moreWashington store is not too far from Mequon.

    Best known for their silly, sometimes slightly inappropriate underwear commercials, Duluth Trading…read moreCo. is no joke. Per my husband, their "Buck Naked" boxers are even better than advertised. But I'm not here to review purchased items, I'm here to review the company's Port Washington store. Located on the southern end of the downtown strip, this store has a "woodsey" feel. There is much more product in the store than I initially anticipated and one could spend a fair amount of time browsing everything from womens and mens apparel to dog accessories to cook books to candies. There are many unique items that make fun gifts for relatives and friends; I often come here to find something for that hard-to-shop-for person. I have been in this store many times and it is always clean and well organized. The associates are friendly. However, a strange phenomenon occurs in this space. Time does not seem to exist. Not for the customers, not for the employees, just not at all. Ever. Don't get me wrong, the calm atmosphere is relaxing and I dont enjoy the hustle and bustle ever. It's often a neccessary evil. However, it should not take 40 minutes to make a simple exchange with 2 cashiers and a customer at each register. When an older lady tried to cut in front of me in line, after I waited all that time, I nearly lost my cool. The snail's pace is my only issue about this store. I do reccomend checking it out if you are in the area, and definitely for a unique gift item. Just know that it isn't a store you can just run in and run out.

    Brooks Brothers Factory Outlet - Classic blue sport coat with brass buttons. A coat.

    Brooks Brothers Factory Outlet

    (5 reviews)

    $$

    My first time in Brooks Brothers and the service by both sales associates. Shawn and Eric were…read moreextremely knowledgeable with menswear. I came in from Pardeeville, Wisconsin looking for a sports coat for a conference I needed to go to the following week in Kentucky. I started with Shawn in the process and not knowing what exactly I wanted, Shawn was helping me send photos of me trying on different coats to my daughters and wife on fb. It took longer than expected and Shawn's shift was over and he passed my sale onto Eric and he too helped me try on a few more coats and many more pictures to my loved ones. The ladies were too kind and said dad looked great in all but the wife had one in mind that stood out more than all the rest. After the decision was made Eric took an additional 10 minutes to prep my coat so it was ready to wear. Asking me if I wanted one or more of the pockets on the jacket to be kept sewn shut. I asked if he would open the top handkerchief pocket opened for future use. I had stopped by two other stores to find a sport coat prior to coming to Brooks Brothers. I was totally blown away by the service that I got and the fair price. I would recommend the store to all my friends and family. Eric also helped me open a line of credit for future purchases which I will use.

    At the time of this review Eric the store Manager helped me out. Excellent guy. I work in the mall…read moreand my store/company is closing at the end of the year. I've been stressed and worried about finding work elsewhere. Compared to the quality of Brooks Brothers clothing, nothing I had came close. I called and made sure Eric was working, came on over and he was absolutely awesome at helping me out. I told him my needs and my lack of knowledge in the professional business apparel world. He made sure to point out specials/promos they had, gave me excellent advice and comparisons on selections, styles, colors. This was also my first time shopping at any Brooks Brothers. He was kind enough to stay a little past his scheduled time to finish the transaction and take care of me. I came in not confident, stressed, worried about looking good for the interview I had the next day. I left feeling confident and a lot less stressed knowing I had high quality and really good looking professional clothing. During the visit he had to help some other customers and gave them the same level of customer service. Highly highly recommend to anyone needing quality and professional clothing coupled with excellent customer service that is personable.

    Lands' End

    Lands' End

    (8 reviews)

    $$

    Years ago, it was called Lands End Outlet. Then it changed to Lands End Inlet. Now, it's Land's…read moreEnd. I used to shop here regularly when it was the outlet. Recently I visited and the quality of the clothing here is still high. When I was there, they were running a coat special: drop off your old coat for donation and get $20 off your purchase. I knew I had a couple of items I could donate, so I went home, picked up my old coats, and came back for my $20 off. In the back of the store is a "discount room" where you can find items on sale. There is men's, women's and children's clothing here, but the biggest selection is for women. I want to shout out to a couple of employees who provided excellent service recently. I dropped off an elderly relative while I finished an errand a few doors down. By the time I came back (which wasn't too long), they had helped her by bringing her a few items she wanted and had brought items to try on in different sizes, and she was already in the fitting room trying on items. They were wonderful. Dawn and Caroline, I think were their names, so shout out to them for their kindness and attentiveness! They made the shopping experience enjoyable and we are likely to come back because of them. Excellent customer is one way to differentiate yourself. Also, I want to mention that everything in the store was 40% off that day. With the $40 off our purchase with the two donated coats, we ended up with an excellent value. I have been shopping at Lands End for over 20 years. This was our go-to for winter coats for years. The coats are great for kids and adults. The clothing is classic, not trendy, and high quality. So for "Thank You Thursday" today I want to say thank you to Lands End for your excellent service!!

    Why is your store closed 2 days in a row during the height of Christmas shopping. I tried to come…read morethere 2 times yesterday and today, I see you are closed again. I am sure Kohls or Target will be getting my order now.

    Mark Pasch

    Mark Pasch

    (1 review)

    $$$$

    I was searching for a quick place to alter some suit pants, and this place won by vicinity - even…read morethough it boasted zero reviews. Mark Pasch is located in a strip mall in Bayside, so know what you're looking for. They sell high-end mens clothing, mostly suits but also some nice jeans/socks/ties. They are very expensive, but as the salesman said - you invest in your clothing. I approached with the simple alteration and was told it would be about 10 minutes if I chose to wait. I was hesitant as I was on the end of my lunch hour, but I agreed. The couple people that milled through were 65+ and smelled like money. The alteration unfortunately actually took about 25 minutes, and I was noticeably late to return to the office - HOWEVER she did a very nice job and a thorough reinforcement. If your wallet can handle it, this seems like a really nice shop.

    From the owner: For over twenty six years, Mark Pasch Ltd. has stood for fine fashion, quality, fine tailoring and…read morethe best of service to men, women and young men who want to create a winning image. The goal was at the start and still continues to be to have a friendly, relaxing atmosphere where our friends can enjoy themselves while putting together a fashionable wardrobe. The sports memorabilia that adorns the walls and ceiling are the result of friends and athletes wanting to be a part of this unique collection. With our satellite television, you'll never miss out on the latest news or sporting events taking place while enjoying your shopping experience.

    Mark Berman & Son - womenscloth - Updated May 2026

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