great customer service and great work done on my car that was unfortunately hit 2x within 2 months!…read morethey made the process very efficient

If your car needs repair, you want to bring it here. Arthur and Irene have been doing it right for…read moreover 30 years.

Rob and his staff are amazing. The quality work they do…read morenever disappoints. Great turnaround time.

One of the best auto body shops around. Rob is a…read moreProfessional his staff is excellent. Had many items repaired.

I've been using these guys for years. They are awesome! They always get me back on the road quickly.read more

Been bringing my cars to Pudgy's for the past few years. They have always been honest and fair with…read moreme . I never feel like they are trying to rip me off or up sell me on services. Would definitely recommend them .

Excellent work, and customer service the paint match really…read moregood . highly recommended

Can I give them "0" stars? Brought there my vehicle. Initially the pricing was good but when…read moreeverything was done they wanted extra $$ for "expenses". They lied to me they had to buy paint extra, they did not paint the whole car as we agreed initially, left many dings in the body. To make the long story short these people do not have any pride in the work they perform. If you think that you are getting cheapest price think again - you will end paying more at the end. I've asked them nicely to finish what they've promised and got hang up on the phone. Liars and thieves!

Great customer service by Dave and Lenny! Quality repair of passenger rear quarter panel and…read morebumper. Worded directly with my insurance company. Lenny called me about a scratch on the replacement bumper and explained it's not really noticeable but to order another bumper could take a while awaiting manufacture. I didn't want to wait, and my 2019 Ford Explorer looked fantastic when I picked it up! Highly recommend.

Had a great experience with Sergio who helped with my mom's car and all the other gentlemen there…read morethat helped. We had to take my mom's car for repairs due to an accident and they were very thorough with details and keeping in touch with updates. The car looks great and they were always so nice. I definitely recommend them.

My car looks brand new! I have had Steve and his son Stephen work on my cars twice and both times…read morehave been amazing. Steve handles insurance companies so you have no stress of your own and he is extremely nice and personable. Steve's customer service feels like something nostalgic that doesn't exist anymore except for in his shop. He had a rental ready for me at the shop when I went to drop off my car making the process quick and seamless. The rental place he uses does not charge the customer and only charges the insurance taking some stress off the customer when insurance companies often charge after 2 weeks of having a rental. Steve stays in communication with your insurance company so you don't have to. I had $10,000 worth of damage to my car and he made it look brand new. I truly love Steve he is such a nice guy and doesn't stop until everything is absolutely perfect! He also offered to drive my car an hour and a half to get it to me since I live far away. I truly don't know anyone else like him or anyone who runs business in such a kind and thoughtful way. The first time I took my car to Steve's son Stephen it was after I had already taken my car to somewhere else and they didn't fix it. A tree had fallen on my car during a tornado and I had taken it where the insurance company wanted me to, months later my car still had a leak and the first place couldn't fix it, so then I took it to Stephen who spent a long time hosing my car down to see exactly where the leak was coming from and fixed it right away. He was able to tack it onto my first claim since it was an unresolved issue. Not many places are this helpful or kind. I cannot recommend them enough!

Professional work done in an appropriate timeframe. my truck seemed better than you after they were…read moredone painting and detailing.

Amazing job car looks brand new. Took 2 days probably due to weather (rain). Was a great price too…read morefor brand new bumper + paint job. Completely satisfied.

Had the best experience with this shop! Everything went smoothly. My SUV was backed into in a…read moreparking lot and they took off. All I did was make the claim drop it off and they took over the rest. Even recommended a couple car rental places. My vehicle came back good as new! Very professional and knowledgable, I would definitely come back again

I am beyond satisfied W/ this shop. The service here is amazing. They're Dominican and speak fluent…read moreSpanish. Marioly is amazing and so the guy W/ the grills In his mouth (don't know name). Took my car less than three months to be fixed. They even went beyond of what they needed to fix.

10/10! I couldn't recommend this place enough. Unfortunately, I was hit head on by another car and…read morehad some damage. This was the first body shop recommended by the insurance. Upon my arrival, they had a rental car ready for me within 30 minutes and had me picked up to be brought to the rental car company. My 12 year old car practically looks brand new and super clean. I couldn't be happier with the service here and the staff was also super kind and friendly. Marioly was extremely helpful throughout this whole process. They also cleaned the interior of my car and left one of the best smelling air fresheners ive ever had in it. Highly recommend!!

I just can't. How is it that everyone at this place is so kind? I brought my car in for repairs…read morethat were more so cosmetic than anything else. Nothing detrimental, just damage caused by a hit and run. They gave me advice on how to go about it with my insurance, and had the parts within days of me requesting. They were super accommodating to my lifestyle at work, and even offered to DRIVE ME BACK TO MY APARTMENT so I could drive myself to work after dropping my car off. Then they fixed my car in less time than they said they would, and THEN they were super kind to the family members that helped me retrieve my car once it was fixed. Then I get my car, and not only is it fixed, but it looks BRAND FREAKING NEW!! I had interacted briefly with different mechanics; with Irene and Keith; and Arthur, over the phone. Literally every single person seemed to want to know how I was doing. Quite frankly, I don't care whether or not it was a façade of customer service because dammit, it was SUCH a good experience!

A very organized family run business. I dropped my car off for body repairs right after COVID began…read moreto relax, and they were exceptional. They followed all requirements around COVID: masks, sanitizing the space, social distancing etc. They also helped coordinate my insurance claim and setup my rental car. When I dropped the car off for repairs the rental was waiting for me there and when I picked my car up, they oversaw the rental return. The body work was great, had to replace a front end piece and repairs all the way down the left side of the car. They did a great job, paint matched perfectly to the rest of the car and had my car back in 7 days. Would highly recommend them. However the phone # on yelp is accurate but the address I went to was, 174 Broad st, Lynn Ma