When bad things happen this is the place to go! From the initial call with the owner Don to walk me…read morethru the process all the way to completion, Marblehead Collision has set my mind at ease. Donna helped me navigate every angle after my car was sideswiped and later totaled. She took the chaos out of the situation. They were by my side advocating for me. Excellent communication, trusted staff and beautiful work. Look no further

Just.............beware. I lost my car because of these folks, plain and simple. They overplayed…read moretheir hand with the insurance company by inflating the estimated repairs to a level where the insurance company had no choice but to total my vehicle--and I had been found 100% not responsible so I should have gotten my car back in beautiful condition at literally zero cost to me. Instead, after it had already been at the shop for a week and a half, I was notified in an email that my vehicle was now considered to be a total loss, and I walked away with nothing but a measly, questionably valued check.... Have since heard that this exact situation is not an uncommon outcome here and has happened to others..... I'd have to say that the office manager Donna--who was absolutely great to deal with in the beginning--she became particularly tough & unpleasant to deal with once the car was totaled and the job fell apart. She openly seems to thrive on & genuinely enjoy confrontation & being aggressive and hard-edged. I've only heard good things about the quality of any actual repair work done on cars, and I was counting on & just assuming I would also become one of those very happy & satisfied customers who leave with a beautifully repaired vehicle, but my experience left me without my trusty truck which I could have, would have, and should have used for several more years to come, and I just never realized in a million years that this outcome was even an actual possibility when I put thought & even sought advice into where I should bring it to originally.....I'm just incredibly disappointed how things were (mis)handled under their watch. Just one local man's opinion. P.S. Although they wanted basically $12,000+ from the insurance company to do "all" the required repairs, interestingly once it was totaled I was offered to have it very nicely fixed up for only around $6,000, although at that reduced figure I would not be getting every single thing repaired exactly the same as the $12k would have gotten me, apparently.

They did an amazing job with my 2010 Honda Civic. The clearcoat on the roof and trunk was peeling…read moreand flaking b/c Honda did a bad job with the paint formulation for the year my car was made. They quoted me a price and described in detail exactly what they'd be doing. They take off all of the seals and stuff on the car so that the paint job will last, so it's a little more expensive than other places, but I decided to save up for this better quality work and just do it. I'm *so so so* happy!! My car looks better than the day I bought it on those panels. The paint color perfectly matches the rest of the car. They even detailed the inside for free and touched up other spots on the car. They were super nice and very responsive through the whole process. If you're thinking of going somewhere else to save some money, don't. These guys are awesome.

My car had damage in the rear. They determined the lift gate, rear sensors needed to be replaced…read more All replaced with OEM parts eventhough insurance company wanted them to user older parts. They fixed everything better then new! Paint, bumper, chrome, sensors, camera, life gate and much more! Paint was perfect and get this they changed my battery. I pick up today and entire truck inside and out detailed better then new! Highly recommend them.

Stop looking, this is the place to go I could not be more…read morehappy with K & C Beautiful work at a very reasonable price, local business, family oriented, good people My daughter got in her first accident. They took care of repairing my new 2025 corolla as well as the person she hit. They were able to get my car in quickly and both cars look new again. I am so glad i found K & C, i went to other shops first but leadtime and pricing was longer and higher. If anyone I know needs body work I will tell them that they must go see Paulo and his team

Great service! Amazing prices with fast results. Showed progress photos along the way providing me…read morewith updates on my car. Will return if needed!

This collision repair is a must. They are excellent. Service, quality, value. They are the real…read moredeal. Whatever your situation, hand down the best.

People will say there's those that do a good job and those that do a great job. Essex County…read moreCollision are perfectionists. I greatly appreciated that my parents referred me to them. https://www.youtube.com/watch?v=BXpFjOOQ4A0

I can't thank the people at Michael's Auto Body enough for the amazing work they've done on my 2014…read moreYaris. I just picked it up and it looks brand new, both inside and out! I'm an "old" lady who's never going to get another new car. I figured I'd just have to live with how this one looked. I did a paper route for 5.5 years and it received more than its share of bumps and bruises However, my "Joey" now looks completely new. The cost of the work was much less than I expected, especially since the entire inside was perfectly detailed in addition to the beautiful body work on the outside. In summary, I highly recommend Michael's Auto Body for their excellent work.

i've come to Michael's Auto Body of Beverly twice for minor car help and they have been so…read morewonderfully kind, helpful and beyond reasonable. don't let the small location fool you, their customer service is A1! if you have any auto body needs in the north shore, definitely give them a try.

These guys are amazing! I bought a 2017 black Ford Fusion Hybrid at Carmax, and it was beautiful…read more Unfortunately, the night I drove it home, my neighbor backed into the drivers side rear door while backing into the driveway‍. Needless to say, I was devastated. Had to make a hit and run claim because the neighbor would not admit anything, even though the paint transfer on the door and rust on the ground were 100% from her car. My appraiser recommended Classic, so I called and made an appointment. When I went there on a Wednesday, Tony said to bring it in on Monday so I wasn't wasting my rental while they researched doors and also the weekend passing. I thought that was very considerate of him! Dropped it off on the Monday at about 8:15am, and they set up the rental. Got picked up and had my rental and was at work by 9am. Not bad! I mentioned to Tony that there was a preexisting scratch on the hood and on the bumper that I would like a quote for. He said don't worry, we'll take care of you. The car was ready Thursday afternoon, and I picked it up on Friday. As soon as I saw it, it was like a weight had been lifted. The new door looked and worked perfectly, and the paint was an exact match. You would never know that it was new! Also, I couldn't find the scratch on the hood and bumper! They gave me a great price on the extra work I had them do, and it looks like it just rolled out of the factory. All in all, they took an awful situation and made it into a GREAT experience. Tony and Jimmy take pride in their work and their customers and it shows. I've never had this kind of experience with a mechanic or auto body shop before, and I will definitely come back in the future, and I'm telling all my friends and family! Thanks guys!

I just want to say thank you to chris and all at classic auto body they did awesome repairs on my…read morecivic I was so taken back by how much care and work they did if you want great professional work and paint job and all around caring of what they do go there you won't be disappointed again thank you I will recommend you to anyone who needs work done and if needed again I myself will be back Diane

Bob and the team took excellent care of me and my Jeep. He handled all the communication with the…read moreinsurance company, and even had my back when they tried to charge me more for my rental car. I cannot recommend JC Carbone enough! When I got my Jeep back, the inside was nice and clean and the repairs looked fantastic! Highly recommend.

Would give 0 star if I could. These guys made my car seem like it was totaled. The car simply…read moreneeded a new fender hood and bumper. Will never take my car here ever again and if you do beware they are con artists. I wish i knew prior to my accidents before bringing it here that they were benditos . I brought the car to a new shop to get my second opinion and he told me that there is absolutely no major damage causing it to be totaled. He said they were most likely trying to get my car for parts. NO WAY not tricking me not to mention the sketchy way they work they took. 3 weeks to tell me its totaled ! nope not fooling me

can't say enough about them. I went there years ago when it was owned by the previous owner. The…read morenew owner is just as kind and just as knowledgeable. He got something that spilled on my hood of my car that I could not remove and then he spent time it as well and wouldn't even charge me.

The quality of the repair was excellent, and the staff was professional. Everything was handled…read moreproperly. The service just took more time than expected.