I am finally getting around to providing my experiences with Amanda and her company Home Harmony…read more Amanda cleaned our fifth wheel, which was a huge project, for us as we were getting it ready for sale. I told Amanda that if I was very happy with the result and I provided two great reviews. I had told her that if I was happy with the result that I'd like for her to clean our new home. Amanda quoted us 2 prices - one for our main floor and one for both floors (when we have company). We always like to pay in cash.
She came to our home for the first cleaning, after we had company, so we paid for both floors. Both times she cleaned, I didn't have an "arrival time" and would have to contact her the night before to get confirmation that she was coming and also to find out the "arrival time". After the first cleaning, I thought it "mostly" looked clean. It's hard to tell because it's a new home. So I told her it looked "great." But after a day or two, my husband and I started to notice a few things. Hair around the floor of the toilet and a few tell-tale signs that something seemed off and not truly "clean". Oh well, we thought.
After she arrived for the second cleaning at 12:00 pm noon per our Ring camera and her text message that she had arrived at the house, we stopped by about 12:30 to leave her envelope of cash for the cleaning. She hollered "hello" and we yelled "hello" back, grabbed a couple of things, left her envelope, and left out the front door.
We had lunch, ran errands separately, and waited for a text or call that she was done. Like the first cleaning of our house, we didn't get a call or text. My husband suggested that I check the Ring camera. And to my utter shock, she left at 1:00pm. She had spent only ONE HOUR at our house. I could not believe my eyes. I had been ripped off. She came in, pretended to clean with a little possibly dusting or moving of items, but when I returned, it was obvious that she did not clean the house. The floors were filthy, hair around the toilets, grimy feeling on the island, counters, and bathroom counters. We're still in shock that we were duped!
Yes, I texted immediately before coming home. She tried to say that she was at our house for about 2 hours etc. The Ring camera was not lying to us. And neither was the dirty house. She tried to explain that our house is new, that it's just the two of us, that it doesn't get or look that dirty. All the excuses in the world does not justify ONE HOUR ONLY at our house. Our main floor is about 2,500 square feet. I told her repeatedly that we felt ripped off. She asked to make it right. I told her we don't want her at our home. We were done. I don't trust Amanda or her company Home Harmony.
