Black Oak Café Review…read more
PRICES WAY UP... WORST SERVICE EVER...
We had been looking forward to coming to the Black Oak Café for my roommate's birthday, because it WAS one of our favorites. At least the ambience is still nice.
IT TOOK A VERY LONG TIME TO ORDER: When the server finally came back to our table to take our order, I asked what vegetables does the Chicken Fried Chicken come with? He didn't know so he went to ask. I am not exaggerating when I say that first he went into the kitchen for a while, then he came back out of the kitchen and just stood there near the kitchen door. I was looking at him, trying to hint that we were waiting. Then he talked to one of the other servers. Then he went BACK into the kitchen to FINALLY ask what vegetables... Then he FINALLY came back to our table to tell us... Broccoli.
When my roommate ordered, OUR SERVER FORGOT EVERYTHING HE SAID. He had to repeat it all twice. For example: He said he wanted Onions Rings instead of Fries, and when he was done ordering, the server said, "Now you said three things. What were they?" He repeated everything, then the server said, "Did you want Fries on the side?" He replied No, that he wanted Onions Rings INSTEAD of Fries.
After we ordered, it took longer than usual to make our dinners (even though it was a quiet night in the café and there were at least three servers). While we were waiting and waiting, we wanted to ask our server for more napkins, but we did not see him again until he brought our food. So we asked one of the other servers, and SHE NEVER BROUGHT ANY NAPKINS. I really like to have extra napkins, and that is the first time no one ever brought any.
After the food arrived, our server brought my Chicken Fried Chicken absolutely SMOTHERED WITH WHITE GRAVY WITH SAUSAGE. I do NOT eat beef or pork, so I could not eat any of it, and sent it back to be remade to go, because we were already going to be LATE getting home.
Their menu does NOT say Sausage, and it does NOT say the Chicken is smothered with Gravy.
Then my roommate was going to eat his sandwich, but we had to ask for mustard twice before Jesse could start eating his sandwich. We asked one of the other servers because again, we did not see our server again for a very long time, and it took a long time just for the mustard to get to our table.
THE ONION RINGS WERE VERY GREASY and I ate all of them, because that's all there was for me to eat for dinner, so they gave me an upset stomach.
Then my order was finally remade and THE MANAGER CAME OUT WITH OUR SERVER, AND SHE GAVE US ATTITUDE, like I did something wrong, because I was upset that there was sausage on my chicken. I ordered chicken, because I do not eat pork, and after all the other things that happened, I was not going to have time to eat a proper dinner in the restaurant at all!!
On top of all that: When we got home, we found that THE MELTED BUTTER WAS IN A CONDIMENT CUP WITH NO LID, AND WAS EVERYWHERE IN THE BAG!! It could have gotten all over the trunk of our car.