Super easy to schedule an appointment. No wait time once I got there…read more Dr. Slamovich was warm and communicative. She explained everything going on with my eyes, showed me how all the various tools & machines worked, and walked me through the scans & photographs of my eyes she was looking at. The cherry on top was that her office helped me order discounted sunglasses using my insurance, and even allowed me to exchange the first pair of Ray Bans with another model after they didn't fit well.

I got my eye exams and glasses here for many years and received excellent care and results.read more

First time to see her…read more She is so smart and she knows her stuffs really well. OMG! For the first time in many years (since I have been seeing an eye doctor - since I was 10), I finally know what is meant by Peripheral vision. Who can beat that right? First thing first, doctors should have the time with their patients and they should teach them. Doctor Mui did that to me. She taught me and explained it to me really well. btw, I also figured out the difference between a glaucoma and cataract...(when one has it). Sure, textbook definition is good but someone explaining it to me live is WAY BETTER! Gosh she is sweet and really helpful. Hey, I will be bring my whole family next time they get a check up!!!

Cecilis is very **professional** and reliable. She is…read morehighly professional and responds promptly to all requests. She consistently demonstrates a high level of professionalism in all of our interaction

Irene is one of the best optometrist out there. She is always thorough and efficient. Follows up…read moreextremely well. Her online systems are well done too. No problems with insurances and billing.

I was always worried I would go to see an optometrist and be told my perfect vision was no longer…read moreperfect. But I bit the bullet and followed the five-star Yelp reviews (fortunately this is also the closest in network VSP provider to my office). The vision exam was painless, the eye dilation was a very new and slightly terrifying experience though (they prepared me well for it and made sure I had my appointment either at the end of the day or before lunch so I wasn't missing time from work being blind as a bat). Good practice for how well you know where all the buttons are your smart phone are. Thank god for swype texting. Ended up with some amazing computer glasses, and my better half actually loves the way I look in them...maybe even prefers?!?!?! (thank you Irene and team!!!!) Recommendation for that eye dilation thing... set your smartphone to Baby Boomer mode IN ADVANCE (e.g. huge keyboard and four to nine app icons per screen)... or schedule a massage.

I can't say enough good things about my experience and particularly the care and attention provided…read moreby Dr. Slamovich. Recently, my prescription glasses broke (the right lens came out of the frame). I notified Dr. Slamovich and the repair was made within a week, all covered under warranty! I have been a patient of Dr. Slamovich for many years and always found her to be throughly professional, highly-skilled, efficient, and extremely caring -- a fantastic combination.

I have to agree with other viewers. I had been to another optometry practice for years, was…read moreexcellent and ran a great business, which is difficult in the city. This business feels like their not customer focused and they're expanding without good business practices. And that's being generous and giving the benefit of the doubt. Watch out for billing. I'm done here.

This place was great. They take my insurance...getting in…read morewas a breeze. The exam was thorough and not rushed. (cant remember the docs name....she was super nice and patient with my questions) Josh was super cool and helpful helping me pick out my frames and Christina is always super friendly. I don't feel like there were any hidden charges...they explained everything well and clearly and i was happy with what i ended up having to pay after insurance. Thanks guys! will be back next year!

I recently attempted to schedule an appointment with your office and was disappointed by my…read moreinteraction with the administrator. During our conversation, she was very brief and did not ask what I felt were standard questions typically asked when scheduling an appointment. The only information requested was my name and whether I was interested in purchasing glasses. When I explained that I was seeking an eye exam, she appeared surprised and then provided available appointment times. Shortly after scheduling, I received an email stating that it was my responsibility to ensure the office had my insurance information on file and that payment was due at the time services were rendered. To better understand these requirements, I called the office for clarification. At that time, I was informed that a credit card was required to be kept on file in order to charge for late cancellations or no-show appointments. In my opinion, this information could have been communicated during the initial scheduling call had the conversation been more thorough. I understand that policies vary by practice; however, I believe the initial customer experience sets the tone for the entire relationship. Client-facing staff should be equipped to provide clear, complete information so patients feel informed, respected, and valued from the first point of contact. As a result, I chose to cancel my appointment and will seek care with a provider that is a better fit for my expectations.

TLDR version: staff turn over lead to me having a great appointment with a person who isn't there…read moreanymore. Followed by unresponsive at best rude and dislike at worst interactions. I had my appointment canceled with No follow up for them to only bother to ask me about scheduling an annual appointment months later when I finally asked to move my records to another eye doctor. And now they won't stop emailing! Avoid! I read the other reviews. I'm not the only one who didn't get support from this team. Time line: Appointment in 2023, Then they missed my appointment in June 2024. I asked to book again with doctor: told in an unprofessional manner they were gone. As for records in June, July and August. New eye doctor got them in September. Then they tried to set me up for an appointment, 4 months or so after I tried to get info on my missed appointment. At that time I asked them to stop contact. Full story version. This wasn't a one day issue, I waited patiently for help before I couldn't put off making an appointment. It's still confusing to me because I don't know why they got rid of the doctor that I saw. I called and asked for more details but they never sent me the info. Or why I never had my appointment that I had scheduled. This place seems like a toxic workplace as it was like they were mad that I liked that other doctor. I went there a few years ago and saw a great eye doctor but a year later I guess she was gone and they had nothing kind to say? No clue. Never told me I was no longer scheduled either. So I found a new doctor but we needed my records as they had a concern and wanted my last info. I had already asked for them but with the new doctor's help I got them. After I got the records they kept calling and emailing to set up an appointment. It's like after the fourth time I tried to get my records. They finally realized I had been their previous client? Although to me it seems obvious that if I'm asking for my records to send you another doctor, I'm probably not going to set up another appointment. I'm also not traveling to the city for a person who was rude to a person they shared a practice with, I get there is drama in many industries but font drag patients into it. You can have a personal beef but learn to be kind. It was weird and I asked for my records and they never sent them and when they did it was only after I got a new eye doctor involved. And they didn't send all the tests or documentation so we had a hard time getting things done with our new doctor. They had the records, the issue was them sending them. This was all what happened about a year ago. Why am I posting this now? I asked them to remove me from all emails back in August last year. My appointments were typically in May June, and they didn't ask me if I wanted to schedule another appointment until August after I missed my one I had made with the doctor who left. Like why didn't you call at that time? No clue what happen but I am not gonna not going back. It was all weird and chaotic, please use caution! Beware new patients and beware anybody else that is considering joining this group as an additional doctor. If you had just removed me from your email list like I asked I would have just let your many bad days go as a bad day. At least start by improving your follow up! You had so many chances to make this right, and even so many chances for me not to write this as a review!

She put me in contacts that were too weak, then sold me reading glasses as a "solve." I was too…read moreyoung to think twice. I went to another Dr, got different contacts, and suddenly... I could read! I won't say it was a scam, but something always felt off in that office. Would not recommend.

Dr. Valdez and her whole team are just fantastic. How many people can say they actually enjoy going…read moreto the optometrist just because of how friendly they are?? Friendly, yet efficient staff. Dr. Valdez herself is always a total pleasure and answers any questions you have in a patient and kind manner. Front desk staff is always great and so helpful in deciphering insurance. Dealing with insurance benefits can always be a headache- so appreciate how helpful the whole team always is in getting everything together. Nice frames selection as well. Purchased my favorite Oliver Peoples frames ever here. Also carry Tom Ford, Paul Stuart, Fendi, Ray Ban and many other lines. So convenient for those of us that work downtown as well- you could certainly be in and out during a lunch time.

Dr. Valdez and her staff (Angel + Victor) are all supremely accommodating, kind, helpful and…read moreunderstanding-- I routinely forget to order more contacts in time and I have a very high prescription and absolutely hate wearing my glasses in public. Dr. Valdez has been so cool with making sure I don't wind up walking around blind and I couldn't be more grateful. Best optometrist I've ever had and her office is so cute. Also shout out to the sweet and kind Angel who laughs at all my stupid jokes!!!

This office is the absolute Best. I was in SF for a few days when I started to have white flashes…read morein my eye. I was concerned that it could be a torn retina. Loop was recommended to me so I called them and they immediately got me in. Dr Szeto was amazing and she was very thorough in her examination of my issue. In addition her office staff- Ms Delcid was also incredible. The office, at every level, worked hard to help me. This is what a true medical team looks like! This is what this world needs more of. They are examples for all to follow. I wish I could give them more than 5 stars!!!! They are the BEST!

Great choice if you're busy in the city and need a place close to work. Fast and competent, and a…read morefine selection of eyewear too. The online survey to get your details does speed up the process and they respond quickly.