Always have my meds ready when I show up, sometimes busy but they're open 24 hr so you can get meds…read morewhenever

I'm only going to CVS for my prescriptions because my benefits has made me change to this pharmacy…read more The employees at the CVS On E 222nd Street always make my husband and I feel like they are doing you a favor!

Yes, I'm reviewing a city CVS. First, it's not the best place to come to for meds. Even if you call…read moreahead a lot of times they don't fill your prescription until you come, there's no place to sit, and the pharmacist assistant makes you feel like a burden for picking up medicine. Eek. But otherwise, as a convenience store CVS, this place is great. Larry the manager is always extremely talkative and friendly, and all of the other staff in the front are great. They make a point of saying hi to everyone who walks in. The CVS doesn't have a cooler case like a lot do, which is a downside. However for being in a city it always seems clean and well stocked. They renovated it a few months ago and got rid of some of the cases and stands in the front, a needed improvement so people have a place to stand in line -- also looks cleaner. Always efficient and helpful. Not 24 hours so check hours before you go!

The head pharmacist here will not take any consideration for people who need medication. He is…read moreworried about getting a paycheck and not about whom needs to be prescribed. People who deal with people getting life changing medications shouldn't look like they don't care about you. He doesn't care and won't even look at you. Anytime you see him he looks extremely upset to be there. He shouldn't be working as a physician if he does not want to help people. He cares about lunch and getting off of work. AVOID THIS PHARMACY EVEN IF YOU LIVE IN THE AREA. Go to Lakewood, they will take better care of you there. This pharmacy should not exist. Replace it with a Walgreens or just get better pharmacists all around. They will close the pharmacy 5 minutes before closing time. They just simply don't care. This is the worst cvs that ever existed!!!!!

I was just at your highland Heights store this morning shortly after opening. Veena the cashier…read morewas so pleasant and helpful. She went out of her way to help me sign up for a Drug Mart card and told me all about the senior discounts. She was an absolute delight at that hour of the morning when most folks are a bit grumpy.

I was just at your Highland Heights store this afternoon, around 5, checked out at register #2,…read moreafter completing my transaction, there was no register tape, told the young man I needed a receipt and all he did was stare at me...told him again and continued to stare, tried to put tape in and print but didn't know how, called someone over from register #1 and he couldn't either, call the manager and she looked really bothered and tried but said couldn't print from there and had to go to customer service, again another stare....finally said nevermind and left.....I am usually there about once a week but will not go back...will stick with CVS or Walgreen...Sorry Discount Drug Mart....

Agree with other reviews. Inept pharmacy. They have screwed up more than one prescription for my…read morefamily. Rude. Incompetent. This store should be shut down before they kill someone with incorrect medications.

If there was a less than 1 star to give this place I would. Nothing but rude and awful staff. The…read morewindow clerks are beyond awful with their vile attitudes that have no business addressing customers. The pharmacist is no different. Always feels like you're bothering them or they're doing you a favor. God help people that may have questions then you'll really get it. This is the absolute worst pharmacy the worst staff you can come across. They need to hire a whole new staff. Absolute trash.

I don't expect much from Walmart, but even by this standard, this was a really horrible location…read more The spray paint cans were all under lock and key. That wouldn't be so bad, except that there weren't any sales associates around who could open up the glass case for me. I decided to go elsewhere for a can of Krylon instead. Much of the men's underwear was also locked away in a glass case. Not the good moisture-wicking stuff, mind you. It was the cheaper Fruit of the Loom underwear that was locked away, bizarrely enough. Do they really have a problem with people stealing or vandalizing the cheap underwear? And not the more expensive stuff? Again, this wouldn't be a bit deal if a sales associate was available. The grocery selection wasn't great in comparison to the other Walmart locations either. And many of their suitcases had no price tags or price signage available. How do they expect to sell these things? This strikes me as a place where the management has pretty much given up on trying to sell stuff.

Actually the worst Walmart I've ever been to. And I don't have unreasonable expectations for any…read moreWalmart. But this one is absolute trash and should be avoided. First off, walking through the store I could smell weed. And no body was that close to me so I questioned if someone was actually using a pen inside the store. They were prepping for restocking but it was a mess. No order. Employees on the isles didn't greet you, but kept their music playing loudly (loved all the profanity!). And checkout was ridiculous. I was told (after I was already ringing up items) "No self-checkout!" on the self-checkout line that was green. The same person who shouted that, was standing right there as I walked up and started ringing up my items. And I walked past a handful of employees as I made my way back to the exit only to be told when I was almost there "You can't exit that way." Cool cool cool. Poor customer service. Messy store. Avoid it.

Where do we start?…read more Communication is non existent, Day 1, Used their automated Rx service for refilling . Day 2 Called the next day check status of Rx. Went to voice mail, VM said they would respond. Never did. Day 3 Another 24 hours later tried to check on the status with another VM , they said they would get back to me. So 3.5 hours later I decided to go there. On the way enroute they called. Said they were busy and just got back from lunch. There were 30 people in front of me if I wanted it filled. I give up....... I will take my business elsewhere. There are serious problems with management and staff at this location. Good luck!!! You've been informed

absolute worst place! constant mistakes on prescriptions. anything complicated takes weeks to…read moremonths to resolve. they are rude on top of it. adrian is the only good thing in that entire pharmacy.

Good pharmacy, cashiers are excellent, wide range of products, and a store that is Ohio based and…read moresupports the locals.

After using several big name pharmacies, I find the best service is with the Oberlin Discount Drug…read moreMart. The people who work in the pharmacy are knowledgeable, respectful, caring and kind, especially toward elders who don't move & talk as fast as younger folks. This goes for all the employees working at this location. Thank you to all the kindhearted, patient employees who work at Oberlin Discount Drug Mart!

This place is so neat! It has aisles of fresh herbs/plants for wellness and makes the best fresh…read morehot tea and smoothies for ordering.

I'm conflicted about giving them one star. On the one hand I appreciate the fact that this store…read moreexists in Chagrin. If you need certain items like nail clippers it's nice that there is a place within walking distance that has them. But that's about all they have going for them. It is beyond understaffed. This is not the employees fault, I get that. But the line is always do long. Like you need to budget ten minutes of line time. Even though there are never many customers. And often because they will have only one non-pharmacy employee in the store, they will be stocking or something so you get to stand around waiting for someone to check you out. Again, not the employees fault, but still makes for an awful experience, When it comes to the actual pharmacy, it's a whole other level of incompetence. I can't even describe the number of times they have made errors. (Not the wrong meds thank gosh, but not billing the correct insurance and stuff like that.) And you would think that if you called in a refill before 8 AM that it would be ready by 6 PM. Nope. I hate to say it, but this CVS is truly awful. It's the worst CVS I've ever been to, and we all know CVS is generally awful so that is saying something.

I just left my doctors office and was stressed from the session when I decided to pick up my…read morescripts that had been called into this pharmacy. It's a large store. They have quite a selection of whatever you might need and on top of that they're right next door to Heinen's, which is a wonderful store. While I was picking up my script, the druggist suggested I update my annual shots which I did to get that out of the way. On the way out I saw and bought a number of things I needed because of the vast diversity of what they carry. I am pleased at the store's location and its service. I do not understand how other reviewers gave such nasty reviews. They all must have been having a really bad day.

I am extremely frustrated with the CVS Pharmacy kiosks. When technology is used properly, it should…read morecreate efficiencies--not cause cumbersome delays. Unfortunately, the current system does the opposite. Why is only one screen available? Pickup lines have become noticeably longer as pharmacy technicians wait for customers to repeatedly enter information across multiple screens: first name, last name, birth month, birth day, and now even an additional screen to validate phone numbers and email addresses. I do not desire to scan a customer loyalty card. This violates my purchasing privacy. Despite the excessive inputs required, only one kiosk screen is available for use. This design flaw consistently results in lines 10-15 customers deep, while a technician stands by simply watching the slow process play out. This is an inefficient use of both technology and staff time. My recent experiences have made it clear that this system is hindering customer service rather than improving it. As a result, I will be moving my prescriptions elsewhere.

Their new system for logging in customers has a poorly functioning touchscreen, and staff who…read moreignore you as you try to make it work. The redhead with the tattoos who was behind the counter was especially rude. Oddly enough the touchscreen to take your money is quite functional, and very easy to use. Having used this store for my prescriptions since 2000, I am now going to DrugMart up the street.