Placed our phone order at 8:20 was told 38 minutes for delivery. Called at 9:30 was on hold for 12 minutes then call was disconnected or hung up on. Called back and was on hold another 5-7 minutes got in truck started heading towards restaurant while trying to make contact. Now it's 9:50-10 and we still have no pizza kid says it's out for delivery and hangs up. My finance goes into restaurant gets refund! WTF!?! NEVER EAT THERE! THEY DON'T DELIVER read more

Marco's pizza has been our go-to pizza delivery since we moved here some years ago. Pizza has been good and delivery has always been on time or early. Not sure what happened Saturday night. We had family in town so ordered 4 pizzas and delivery time was estimated at 101 minutes. Since delivery has always been good (and usually early) I took the chance. Almost 2 hours later, no pizza. I called the store and she said it was on its way and the delivery driver was in my neighborhood. 1/2 hour later, still no pizza. Called again, she said the driver mixed up some pizzas but he would be right there and was in the neighborhood. 3 hours later, still no pizza or delivery driver. 3 1/2 hours later...I noticed it had been cancelled! Ugh! Sorry Marco's...after many many orders with you, this will be the last!! read more

Worst service. You order a pizza and they don't tell you it will take 2 hours for delivery. When you call and ask for an update they are super rude and say they are busy. Do not recommend . Hopefully we eat tonight. 2 hours no pizza. Won't give us refund. Buyer beware. We warned you. No pizza. We called and canceled order. How is this place in business read more

Never will order a delivery from these guys again Ive never been able to have Marcos deliver to me before. My wife has never had a problem with their delivery. When I order online I plan on having to pick it up because they always say it will be an hour or more before they get it here. Tonight I didnt want to go out so ordered online where the delivery time was listed as 32 minutes. I received a call from Marcos, 20 minutes after it was supposed to be here, the guy on the phone told me that they were down to only one driver and it would be another 40 minutes before they could get it to me, could I just pick it up. I told him no just deliver it then. He informed me that the order was ready and would just sit under the heat lamp for another half hour. Well that was over an hour ago and still nothing. Figure if they ever get it here it will be stale and cold. I would caution anyone looking for delivery against these guys. Received the order, wouldn't recommend their food either, changing to one star. Never had a sandwich that was made so poorly by them, let alone being stale from sitting under the heat lamp. UPDATE: Was contacted by the manager at this location. She did her best to resolve the situation. I understand the difficulty with young food staff workers. Ill give them another chance based on positive experiences in the past. read more

Marco's Pizza - No meat stale bread. - Pizza Near Me - Sandy, Utah

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When they are good- these guys are the best. I don't know if it's the corporate policies or the managing style or what, but there is a severe lack of consistency here. read more

We LOVE their pizza! But seriously, the wait time for delivery is straight up insane. We've been told it will be 4 hours once! Most times it around 2! That's crazy. We have to pick it up, but it's not too far, so it's not terrible. The price is higher than most pizza, so we don't get there very often, but it's definitely worth it when we do! I recommend their bbq pizza! There's one with different styles of pepperoni and it's amazing! You won't regret going (unless you order with delivery)! read more

This pizza tasted really good. I always order just a plain cheese pizza when I go to a new pizza place. The crust was cooked absolutely perfect a little bit of brown color on the bottom and great bite through. The sauce was really good also. I also ordered the wings they were cooked perfectly but they did not have enough sauce on the wings. read more

Marco's Pizza - Pizza Near Me - Sandy, Utah

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Ordered delivery today at 10:39 am, said order would be here by 11:13 no update missed a call at 11:14 I called marcos at 11:16 they told me they didn't have a driver so they didn't even start on the order... horrible customer service. read more

I got the two slice combo. The pizza was perfect with the pepperoni spaced evenly. A good selection of drinks. I have also had their ten peice chicken wings. Which are delicious! read more

Food tastes good, customer service is terrible. They originally entered my order wrong, we asked them to remake it, then gave it to someone else. We wasted 30 extra minutes waiting for our pizza. The manager was definitely something else. We weren't being any what hostile or mean, he wanted to completely avoid the situation and let his employees resolve the issue. Refunded our order, only words he said regarded how the card will be refunded. I would expect a manager to at the very least apologize. read more

My family gathered together after the passing of my father in law and after a while we decided we wanted pizza. Marcos pizza, in Sandy, looked to be the best option so I called and placed an order. I was given a time frame of about 40 minutes. One of our family members is diabetic and while waiting for the pizza to arrive began to drop in his blood sugars, meaning he needed to eat something. Since the pizza should be arriving within the next 5 minutes he waited. The time came and went, we waited a little bit more thinking surely they were just running behind. 75 minutes after the original order I called Marcos back to find out if there was an issue and was told that they could not find our order anywhere. The gal said she remembers taking my order, but they have no record of it in their system. They offered to make the pizza then and have it to us within 30 minutes. I obviously turned it down and we went out to dinner. This is unacceptable for any company that wants to keep their customers. It is true that people will seldom talk about their good experiences with a company but almost always talk about the bad. This is only the second comment I have ever made on yelp and will tell others about this experience as well. read more

Love this place the crust is great the service is great and the pizza is out of this world don't forget the sandwiches as well they are awesome to keep it up Marcos your great read more

Food was fine, but in a competitive pizza industry fine wont cut it. The lady behind the counter was not very friendly. It was my first time here and I felt rushed and I didn't know about the rewards program until a different employee asked another guest if they wanted to join. All the in store advertising was centered around how profitable of a franchise it was. This makes since as I didn't feel like they are a guest oriented business. I ordered their cinnamon pizza and i wasn't a fan of spreading my own icing. Not sure if dine in or carry out packaging was available, but i dined in and was given a box as if i were leaving. Not a major issue but a detail I didn't care for. Overall food was average and customer experience was poor. read more

Marco's Pizza - Pizza Near Me - Sandy, Utah

this marcos has a serious problem with taking orders and getting pizza out. we went there tonight and there was a line some who said they had been there for 45 minutes without being acknoledged . there were people there who had gotton their food but no plates. I like the pizza but this is not the first time the service was Questionable read more

Really inconsistent, and tonight's wings were about an inch and a half long at best. I felt like I was eating little tiny baby chicks! How can you actually send that crap out to paying customers? The Pie has my business from now on. read more

I love their pizza! Pizza is a slice of heaven and they no how to make that true. Great pizza for a little bit more but worth the price!

I wish I had gone to yelp first instead of Tripadviser. Ordered 7 Pizzas and 60 wings. Ask Cole the manager to make some changes from their menu items and he agreed. He said he put special order instructions in the order. He asked me to call a couple of hours before they were to be made and remind the staff to make adjustments. I did and got Vickie another manager. She told me 6 times the "special order request was not on the menu". I told her 6 times that because its is a special order! Every time she would repeat that's not on our menu??? 30 to 45 minutes late also for my party. No wonder this place is rated a 3. Never go back. If you want a slice of pizza or a wing as described on the menu OK. I you would like anything changed and or need a large order delivered on time I would recommend Papa Johns OR Dominos?? read more

We have ordered from this location several times, their quality seems to go down with every order. We only live like 3 blocks away. the wings were soggy the last 2 times. We have had our driver forget our salad, only to bring us the wrong one. Today it took an hour to get our order, which shows up 5 minutes after we call them to ask where it is. And of course the wings are soggy and cold. The driver said they were really busy, but it's a Tuesday and we ordered at like 6, so not buying it. Will be ordering from another local place next time. read more

Revert to Murray store reviews to see why they got 1 star from me. Super unorganized!

worst costumer service. Lady with bangs was so rude and didn't even acknowledge us. We were waiting over 10 mins in drive thru without a single person acknowledging us. We waited so long we saw a delivery driver leave to deliver a pizza and come back. read more

Probably the best quality delivery pizza in Sandy. Great crispy- chewy crust, lots of topping options. Order online. Super fast delivery, in our experience. It has become our preferred pizza place. Yum! read more

Walked here from my office, the pizza was on point and the staff was friendly. The place was clean and the outside seating was great!

Good pizza, but they're new and still working out the kinks. I'll give them some time and come back to give it another try.

Ordered a pizza and wings. Showed up after an hour to pick up the order and they hadn't even started cooking my order. Was told it would be another 40 minute. Nobody offered to attempt to make the situation right. read more

Absolutely the best pizza I've ever had. Also their cheesy bread.? It's to die for, oh my gosh. They're delicious I'd recommend to family and friends.! read more

This pizza place is awesome! Great customer service, friendly, and fast to notice me when walking in the door. I ordered a super-duper, yummy to my tummy pizza and I actually ate the whole thing! Dunnn dun dunnnnn! This place is a must if you live in the Salt Lake City area of Utah. If you're visiting make sure to stop by any location of Marcos Pizza! read more

So close to our house, easy to order on line, and they send email coupons to remind me it has been a while. We much preceded the pizza to the sandwiches. Not a lot of in house seating, but drive up window makes it convienient. read more

I would love to write something positive about my experience, but so far, I'm out of the delivery zone. I'm 5 minutes away and out of the zone. I can tell you WHO is out of the zone.. these folks are. They're out of the "profit" zone. Carry-on franchisee.... read more

Absolutely love their pizza! Fresh ingredients and some unique flavors added to the excellent sauce makes it terrific. If you are looking for a large restaurant this isn't it, however they have both inside and outside tables. They deliver and have salads and sandwiches, too. read more

I'm the General Manager here at Marcos Pizza and let me tell ya, if you want bomb.com pizza this is definitely the right spot. Everything is made fresh everyday and you can taste the freshness within the first bite! If you also want something fast we serve it by the slice everyday from 11-4 you will not regret trying us out! The Marcos Pizza crew also gives top notch 5 star service to every single person that walks through our doors. So come on in if you want the best pizza in town! read more

I really enjoy the convenience of Marcos. Their thin crust pizza is my favorite. Always great service and very fast delivery no matter what time of day I order. My only complaint is their Sunday hours- they close at 8 and their website still allows you to order online after they have closed. I also don't recommend their salads. The dressing is store bought and not good at all. read more

Love this place. We used to get from ThePie, but it got too greasy and just blah. Marcos is really fresh and not super heavy. The cheesebread is heaven. read more

Austin is a great employee! Great customer service.pizza tasted amazing! I know ill be coming back every family pizza night from now on!

Jared and Chase were great to deal with, the pizza was delivered asap and hot not to mention delicious. Would recommend to anyone. Thanks for the amazing service. read more

0 stars!!!!! Will NEVER order again nor recommend. I don't like expired food. I was told the store was previously shut down and going through a re-build with new management. Apparently new management is worse or the same! This is the 2nd time I received expired product. Yuck!!! In the trash! read more

Worst place ever! It doesn't even deserve 1 star. We ordered pizza for delivery and they told us it would be delivered in about a half hour. An hour and 20 minutes later they brought the pizza and cheese bread and the cheese bread box was empty. We took our money back and called the store and they told us they would deliver our cheese bread right away.... It never came. There is no way that was a mistake. We will never order from them again. That is unbelievably terrible service! read more

Terrible. We ordered two meatball sandwiches and they both had the wrong bread. Both sandwiches were majorly over toasted. Inedible doesn't even begin to describe the food we received. Plus it took 30 minutes. read more

There is only a few times in life you have a golden experience with tasty heaven set food crafted to perfection first visit was back on July 23rd I'm back again today lol. read more

We came in for lunches slices. The pizza was great! The customer service was even better. They made us a fresh pizza because the existing slices weren't as fresh as they would like. We will be back! read more

I ordered an extra large pizza on their website, and when I went to pick it up, I had to wait 20 minutes. I was told the pizza I had ordered hasn't turned out right, so they made another pizza while I waited. They only charged me for the one pizza. Two days later, I was charged for the second pizza, without any notice. I will never support such a dishonest business. I will never order from Marco's again. read more