1. Marco's Pizza

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Plano, TX

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Marco's Pizza

3.6 (63 reviews)
ModeratePizza, Italian
Open • 10:30 am - 12:00 AM (Next day)
Updated 3 months ago

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14" half Delux and Pepperoni Magnifico on thin crust
Ritz L.

We decided to try this pizza place now that it's finally open. We ordered half Delux and Pepperoni Magnifico, Garden pizza and cheesy bread. My husband had the thin crust with Delux and PM and he really liked it. He said it reminded him of Donato's pizza back in Ohio. My garden pizza was decent. It was just right size, not too much sauce and not greasy and have left overs for the next day. The cheesy bread tasted very fresh and it came with marinara and ranch sauce for dipping. People that work there were very friendly and enthusiastic. There were a few people already waiting for their orders when we got there and more people came in to order right after us. I'm glad to see that this place is busy means they have good pizza. They also have other items such as salads and sub sandwiches(hoagies). They have bottles of soft drinks on display for sale as well if you want to buy drinks to go with your pizzas. My husband and I will definitely return to give this place more business in the very near future.

Supreme
Jason M.

I had tried Marco's previously & remembered that I enjoyed it when I got a coupon in the mail recently. I ordered a medium supreme today & it was more than enough to feed 3 people & still have some for leftovers. My parents commented about how good the cheese tasted & the ingredients tasted fresh! I will definitely be ordering from Marco's again soon!!

Pizza not delivered.  Was offered a 30% discount after the pizza sat for an hour after being made.  See my full review.
Kelly C.

Update: A week later and I wanted to update my review. After the pizza was picked up, it had been sitting for some time. I can't give a review based on taste or freshness. I am adding 2 stars because Marcos Pizza just credited that purchase back to my account. Maybe the woman working that day didn't know how to handle the situation. They are new. I don't know if they saw this review or looking over what happened that day because I'm sure I wasn't the only one affected. I am updating my review to reflect that the company does care about customer service. _________________________________ Original review: I've never left a bad review because sometimes things just happen. Usually when I personally don't like something, I just move on. However, this situation is not about the quality of their pizza - it is about their service. I ordered a pizza for deliver at 11:00. It said it would be delivered at 11:30. I was having a working lunch with my staff and we were on a deadline. I thought I'd order a couple of pizzas for them. We received a phone call around 11:15 saying that the girl was the only one there and she did not want to leave the shop unattended and was it okay if the pizza was delivered around noon instead. Answer - sure no problem. Noon is still lunch. At 12:30 still no pizza. at 12:35 the phone rang and offered us a 30% discount to come in and pick up the pizza because the delivery guy didn't show. I work with clients. I understand customer service. I also own a business so I know bad, unexpected things happen. I'm just shocked we were offered a 30% discount to stop working and go pick up the pizza 30 minutes after the time the pizza was supposed to be delivered per the first phone call. I honestly would have been okay if they just gave the pizza for free. Not because I want free stuff but because they were making an effort to make their mistake or service better. I'm also guessing that if the pizza was made to be delivered at noon when the driver did come in - it has sat under the warming lights or warming tray for almost an hour now. When effort is made to right a wrong and responsibility is taken, I'll be okay when things didn't go as planned. We did go get the pizza because everyone was hangry at that point. I didn't want fist fights to break out over trying to decide what everyone wanted now that stomachs were rumbling. But Marco's failed at their customer service on this one - especially when they just opened a few days ago. I'm posting a screenshot of my order.

XL chicken and meatball with a side of jalapeños. YUM!

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7 years ago

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5 years ago

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7 years ago

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8 years ago

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6 years ago

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9 years ago

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9 years ago

Great pizza. Best delivery choice. Driver was polite and order was correct. I'll order again.

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9 years ago

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9 years ago

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9 years ago

Horrible service. Pickup pizza was quoted 30 mins and it took an hour. They also neglected several phone calls. We won't be back.

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9 years ago

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