I accidentally gave Pizza Twist the world's most unfair customer service test.
My three friends and I pulled up basically at closing. I briskly walked to the door (I just got my license--I drive places now, I don't run), grabbed the handle... locked.
I accepted defeat and started the dramatic walk back to my car.
Then the OWNERS saw me.
Instead of pretending they suddenly couldn't see me, they called me back and asked if I still wanted to order.
...There were four hungry teenagers in my car. Of course I wanted to order.
These absolute legends unlocked the doors, fired the ovens back up, and made us fresh pizzas AFTER they had already closed. Not a single ounce of attitude--just genuine kindness.
And the pizza? Unreal. The car went from sounding like a zoo to complete silence because everyone was too busy eating. If you can make four teenagers stop talking, you've accomplished something science can't explain.
My friend's dog, Sadie, got a pizza crust and has been emotionally attached to Pizza Twist ever since.
Amazing owners, amazing pizza, and easily some of the best customer service I've ever experienced. We'll definitely be back... preferably while they're still open this time. read more