The 1 star is not for the taste as Marco's makes delicious pizza. The 1 star is due to the worst delivery service I've witnessed in my 44 years of life. This Marco's used to hire adult delivery drivers who did an excellent job. Recently, however, they have hired children (teenagers) to do the deliveries and these kids have zero common sense. One of the drivers would always put COLD 2 liter bottles of Pepsi in the warming bag with the HOT pizza. Obviously, by the time he reached my residence, the pizza was cold and the Pepsi was warm. I made a complaint after the second time that he did this. The next time he delivered to me, it was delivered far beyond the quoted delivery time and the pizza was still luke warm at best. Today, even though I had pretty much decided to stop ordering from this restaurant, I placed another order as I was only 2 points away from a $10 reward and wanted to at least be able to use the reward soon. I ordered a pizza and two 2 liters and the driver, a different kid (I was very happy to see it wasn't the same kid when he pulled up) brought my pizza and 2 liters to the door (not together in the warming bag! Hallelujah!) THEN, I watch him as he proceeds to sling the pizza bag (with the pizza still in it) over his shoulder and it hangs there completely VERTICAL while he hands me the 2 liter's! Obviously he has no idea how pizza's work. So, I decide not to say anything to him as I didn't want to verbally tear into this kid on my front porch. I took the pizza inside and opened the box. Unsurprisingly, the pizza was smashed down to one side of the box and hardly even resembled a pizza anymore. I immediately called the manager once again to make a complaint. Each time I have made a complaint, the manager was very nice and always showed concern. She always offered to place a credit on my account but I refused as I only order online and the credit doesn't show up on my online account anyway. I can't imagine that I'm the only person who calls her to make a complaint so I'm sure she is likely stressed dealing with her current delivery drivers and would prefer more competent ones. I advised her that I would be using my $10 reward soon but that after that, I will no longer be requiring their services. Again, This is only a complaint about the delivery drivers, but they are so terrible that there is no way I can award this place more than 1 star as I would not recommend this Marco's to anyone. I will say, that if you are willing to go and pick up the food yourself from the restaurant then you will likely be much more happy with your decision to go with this Marcos location. read more