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    Marco Polo Laundry

    4.3 (263 reviews)
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    4 hours

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    Services - Marco Polo Laundry

    Commercial laundry services

    Dry cleaning

    Ironing

    2 More Services

    Laundry wash and fold

    Stain treatment

    Marco Polo Laundry Photos

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    Recommended Reviews - Marco Polo Laundry

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    Large industrial sized washers for comforters & oversized items.
    Lisa M.

    Gone are those drab, dark, & oppressive laundromats of yesteryear. Welcome laundromats like Marco Polo Laundry, which are cheery, with lots of bright light & the place so pristine the appliances sparkle. I popped in and spoke briefly with the owner who was so nice. She's also very community oriented. If you have oversized items to launder it's also a great place for that as they'll also do them for you.

    Laid back COOL!

    If Disneyland was a laundromat, this would be it. It is spotless. The machines are perfect. They look brand new. The location is laided out perfectly. If you want to do your 20 loads of laundry in 90 minutes, this is the place. Your clothese will come out cleaner and fresher than washing at hom. Oh, did I also mention that it's SECURE. Yep. All the people that are there are very respectful. The only people that come in are customers. Ones that have respect for each other and the location. It feels like you are coming into someone's home. It is warm and welcoming. And can you imagine peopel that work there that WANT to help you? They are not on their phone, or just passing time. They are there to make you successful. Why would anyone do their loads at home, waste a whole day when they can do it quickly and efficiently here? I just don't understand it. You become FAMILY when you go there. They make going to do Laundy a JOY, not a task. Welcome to the PERFECT Laundromat. Once you come here, you will never do it at home or anywhere else.

    Jen C.

    Wow!! This is the most non-ghetto-looking laundry place I've ever seen!!! It's so FREAKN' N I C E!!!! I've been fortunate to have my own washer and dryer in my apartment, so I don't have to go to a laundromat. However, my daughter spent the night on my bed and got blood on my new white comforter. Damn nose bleeds. Unfortunately, my comforter is too big for my washer. I searched on Yelp and found this place! Woo hoo! I was really surprised by how nice and clean this place was. Plus, during COVID times they only allowed a certain number of people in there. You had to ring a doorbell to get in. But later, I realized there's no doorbell in the back where people mostly come in. I'm glad they charge a membership fee. It's probably one of the reasons they can keep this place nice and clean! Good for them! Another reason why it's nice and clean is that they have staff in there during business hours. I don't know if I was lucky and they're there at certain times, but there were people available to help. I felt lost and dumb, but the gal who showed me around was friendly and helpful. There was even a guy who swept the floor, like, every 5 minutes. I'm probably exaggerating, but he swept a lot when we were there. I also like how it's convenient. You have to use a Marco Polo card for everything = the washer, the dryer, the snack & detergent vending machines. You just add money to the card using cash or credit card. Woo hoo! The last time I went to a laundromat I had to carry a pocketful of change! That was, like, in the 80's??? Anyway, I'm glad I found a place to wash my big ass comforter!

    Tram N.

    First time using a laundry service. I usually bring my blankets to the laundromat off of Bird but last night I wanted to go someplace new and use the drop-off service because I have work and don't want to wait or log on via my Hotspot but after seeing how spacious and clean this place is, I don't think I'd mind. I used Yelp's quoting option and Beatriz replied back right away. She quoted me $48 for 4 twin blankets. I was charged $36. She said she gave me the wrong price but I was totally fine w/ it plus I threw in a pair of leggings in that mix. I was going to come back w/in 3hrs but she texted me once it was done. Not even 2hrs. The blankets smelled fresh and was folded neatly inside the complimentary bag. I really like the touch of service.. plus Beatriz's welcoming demeanor would have me come back. Thank you.

    Doxamarie A.

    Rude service from the owner. She micromanages everyone. Fake smile, fake help, doesn'treally listen to people. She does not know how to mind her own business. I do understand that it's her laundrymat business. However, this girl lacks healthy boundaries, does not take ownership for her rude manners, and her words. I recommend Lucy's Wash & Fold Laundromat at 2592 S. Bascom Ave. in San Jose. Nice wide folding counters, great machines, her door is always open. She doesn't discriminate. Lucy is very helpful, understanding, and always has a warm smile for you. Because of her friendly and warm character, she has regular clients that come back. Hungry? She opened up her Lucy's Taqueria next door and they're fresh, delicious, and great price. You don't need unnecessary stress from a controlling person in a laundrymat. Thanks guys.

    Spots on my husband's sweats after being washed at MarcoPolo
    Koko C.

    I am updating my review to a one star. I placed my order on 2.13.22. Trying to give them another try. 2.13.22 my order was confirmed 2.14.22 I received an email notification stating the driver was on the way (11minutes out) and later that my order was picked up at 10:06am. 2mas I was walking outside I noticed my bags were back at the house. Confused. I called them and left a message. I noticed I had a voice-mail. I took a listen and the owner I presume said "due to your long winded review you left for us on Yelp, I think it's best that you find a different company that can accommodate your needs" (Takes a deep breath) Initially, I was pissed because I said I would give them another try even with hesitation in placing my order I wanted to see if they indeed could accommodate my basic need. (Exhale) I appreciate when people/companies know what they are capable of and Marco is not capable of providing the clean clothing. (Inhale) Although I am irritated, I appreciate their acknowledgement of what they cannot provide and will continue my services with a place that offers clean clothing that's free other other people's belongings AND next day delivery. (Exhale) (Inhale) If you are unsatisfied with ythe services Marco provides and you don't think there is anything better (insert deep inhale since I'm long winded), inbox me and I will provide you with a wonderful company that will provide you with your requests. Wishing Marco the best in the future xoxo My husband and I may come to your facility to check our cards, receive a refund of what is left on the cards, and return the cards back to you. Let me know when is a good time that a manager is there.

    Leslie C.

    Maybe I'll be able to update this later but the guy that met me at the door was so rude. He said they were closed (it's 6:40 pm and the close at 9:00. The website says the last load has to be started by 8:00.) He looked at me like I was an idiot for bringing a basket of laundry to the door. I said I had another basket and he said, "For?" Really, sir? I'm standing there with a basket of dirty laundry because I'm obviously mining for diamonds. He said they were closed and the website was wrong. That's it. See ya. I work with hospice clients, just finished a 10 hour shift and needed to do 2 loads. Terrible experience. **update** so apparently it's "membership only" and very exclusive. It doesn't say that on the website that I could find. It's not Club33 at Disneyland. If they are a commercial laundry 1st and a laundromat 2nd with only a few people able to make the cut to get in then maybe put that on the website. Skip this one.

    Supporting Marco Polo Laundry all the way in Peru!!
    Vania W.

    Beatriz and team have created a safe environment to take care of all your laundry needs! They use the latest ozone technology so you can be sure your clothes are the cleanest!! Make sure to request a quote or call to become apart of the Marco Polo community!! The facility is very clean and family friendly!! The owner is amazing and cares about the community which shows in the business she has created!

    Beatriz, I think you should re read the review, I never insulted any of you staff! What a shame that a business owner responds to customers in this manner, with that attitude you will not be in business long.

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    5 months ago

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    Marco-Beatriz V.

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    4 months ago

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    6 months ago

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    Thank you we appreciate you

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    7 months ago

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    2 years ago

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    Thank you Lisa we appreciate your kind words :) Happy Holidays

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    1 year ago

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    5 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    1 year ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    Thank you for your review we appreciate you.

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    6 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    Great pictures Clara :) thank you your great review.

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    4 years ago

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    3 years ago

    Very good time slots. And reliable service. Friendly driver. Wash and fold is needly arranged. Dashboard app makes ordering very easy.

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    Thank you John we appreciate you :)

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    6 years ago

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    2 years ago

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    Thank you we appreciate your business :)

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    6 years ago

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    1 year ago

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    6 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    Thank you Karen we do what we can.

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    6 years ago

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    Thank you Nataly! We appreciate you!

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    Page 1 of 7

    Marco Polo Laundry Reviews in Other Languages

    Ask the Community - Marco Polo Laundry

    Are there fragrance free washers for folks with allergies?

    Yes

    Is there a limit to how many machines a customer can use at the same time?

    No you can use as many as you need.

    How much is it per load?

    Price varies smallest to biggest card reader 3.50 4.50… Read more

    What is the "last wash" time at this laundry mat? Not sure if the posted closing time is the last wash time or the time you must be out. Thank you!

    Hi last wash is at 10pm closing is at 11pm

    Does this place get crowded on the weekends?

    It gets busy but not crowded. It is a great place to wash your laundry.Very clean and peaceful. There are plenty of washers to get the job done.

    View All 6 Questions

    Review Highlights - Marco Polo Laundry

    She told me they also have VIP Wash & Fold service where you can drop off your laundry and have it done for you.

    Mentioned in 17 reviews

    Read more highlights

    You might also consider

    Clean Oak Laundromat - FREE dry Tuesday, Wednesday & Thursday 7am-9pm

    Clean Oak Laundromat

    (79 reviews)

    $$

    Santa Teresa

    Normally, I wouldn't need to use a laundromat. But in an emergency situation, we needed a king…read moresized comforter that needed to be cleaned. It had gotten heavily soiled and it would not have been able to fit into a regular sized washer. Thank goodness for this place because they do *full service* washing/ drying/ folding. They can clean your garments, blankets and anything else for you. All you need to do is drop off. Our King sized comforter was $26 to clean and the process was so simple. I walked in and went straight to the back to talk to the workers who said they could have it ready for me in 24 hours. Sure, it may have been pricey to do this but for the convenience and someone else taking care of it for you-- why not. As promised, I received a text the next day to come pick up. I came in and the comforter was bagged up, ready for use again. When I opened up the bag and saw that the comforter was pristine, I was impressed. Highly recommend this spot if you want to do full service. Definitely coming back if my washer/ dryer (fingers crossed they don't) break down and I need a place to come do laundry. Like other reviewers said, the place is clean. The bathroom which I had to use was also clean to my standards.

    After some trouble with trying out a new service, I found Clean Oak and simply couldn't be happier!…read more I hired them to take care of my salon towels for my busier days and they have yet to disappoint. In fact, they actually extended their delivery range to accommodate me which I was grateful for. Their website is very user friendly. I'm able to rebook services on there as well as set up recurring wash and fold services which is super convenient. There's also plenty of modern perks for booking like automated texts letting you know the status of your order or when your driver will arrive. Your laundry comes back on time folded neatly in a bag on time, if not earlier than anticipated. All in all, couldn't recommend them enough for all your laundry needs.

    The Wash Stop Laundry

    The Wash Stop Laundry

    (88 reviews)

    $

    Willow Glen

    I stopped doing my own laundry because half the time it wasn't worth it - a lot of the machines…read morearen't working and for months some of the dryers wouldn't connect to the system. I appreciated their wash and fold services instead and the added folding was 100% worth the price increase vs doing it yourself. I've probably gotten this service a little under 10 times over the past year (the only issue is once my towel was caught on the door/ruined but luckily it was just a towel/not clothing I cared about). This time however when I picked up "my order", I immediately noticed it wasn't my right because I had brought a large bag of stuff and didn't recognize the clothes in the order I received. At first, he didn't believe me but I pushed and opened the bag and the clothes were clearly men's... I then pointed to a much larger bag from the same cabinet that I noticed had some of my clothes in it (luckily I washed some of my holiday pajamas/sweatshirts so the red and plaid stuck out to me). It wasn't even just a swap, some of the clothes in that bag too weren't mine! From shirts to sweaters and other items... I dropped off so many items and they mixed it up so bad I worry I didn't get all my stuff back. He said this is it/the only mix up but they not only completely mixed up the receipt to the correct bag, but all the stuff in it. If they wash everything separate how did that happen? I feel like they don't and don't feel comfortable ever risking it here again. They didn't charge me the extra $3 weight of my bag vs the one he initially charged me for but if anything that concerns me more... if you do come here way your own stuff before drop off so you can double check EDIT: going through my stuff some more and someone definitely got a few of my clothing items and I got some worn rags in exchange (they were between my towels so I missed them). To add insult to injury the folds are extremely sloppy and is not the same standard that I've received consistently in the past. Maybe they have a new hire or their old staff left but

    I upgraded to a new blanket/comforter and pillow and needed to get it washed. Unfortunately, my apt…read morewasher/dryer is too small for the blanket, so I looked around and found The Wash Stop. I couldn't get here until later in the afternoon on a Sat, but thankfully it wasn't too busy. Upon entering, one of the workers was cleaning up where I needed to go. She was kind and redirected me to go around to to avoid slipping. After getting to the washers, she helped me decide which one was the right load for my blankets. I loaded my things - 2 blankets, 1 pillow - and went and got coins. There is a way to connect to the washer digitally, but since I don't come often, I didn't think it would be worth it for me. Getting change through the machine was easy and I got the load started right away. Once that finished up, I loaded them into the dryer and finished everything in about an hour. The washer was efficient and the dryer was hot. Everything was clean and the workers were friendly. It was very warm inside the laundromat and many dryers were not working while I was there. Maybe a renovation is in order. Overall, it was fine as a quick spot to wash bigger items and I wouldn't mind coming back again when I need to.

    Marco Polo Laundry - laundromat - Updated May 2026

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