Had inguinal hernia surgery August 26, 2024 with Dr. Ghazanfari. More than a year later, i'm still…read morehaving complications, in pain every day. It's a year later and all the surgery did was cause trauma to my body. The staff is friendly but it seems my surgery and recovery only benefited as a transaction while my health and quality of life has worsened.

The worst experience ever! I went and saw Dr Ghazanfari for a second opinion for an issue I was…read morehaving from a previous surgery. The previous surgeon used the wrong stitches and the stitch was pushing itself out of my stomach. Dr Ghazanfari was rude and examined the area. He ripped the granuloma off and said there I fixed it. He said I needed to go to plastics as you wouldn't go to an electrician for a plumbing matter. He was dismissive and said I shouldn't chase my pain with more pain. Insinuating that I should just deal with it. I went to another doctor who preformed surgery removing the stitches and the infection that surrounded them. I would not recommend any woman go to him as he wouldn't listen to you anyway.

Recently, the office I was attending in Chandler transitioned over to this location near Mercy…read moreGilbert. All providers and staff remained the same as it was all branches of the overall practice. It is a large building and located in Suite 314. It is not very clear in the directory, but you will take the elevator to the 3rd floor. I found immediately once exiting the elevator. Everything looked new and maintained well, so I can see why they transitioned to this office. Upon check in, you will be directed to take a urine sample typically and then take a seat in the lobby as you await to be taken to a room. The bathroom is on the right hand side after the desk. It is much farther back than you realize, and don't want you entering the wrong room! Especially since there is a room labeled L and M, which I initially thought could be Ladies and Men. Oops! The lobby is spacious and seats 20+ people. The chairs are spacious if you wanted to spread out as Covid is still prevalent at times, plus any nasty bugs going around. I personally like to social distance though this is a normal practice to come in sick sick. Overall, it was pretty comfortable while you wait and I did enjoy the third level views from the windows that bring in natural light. As for the type of care and care quality, I must say they have some exceptional staff!!! Donna Bouley N.P. was absolutely amazing this visit! Extremely thorough in reviewing family history, my chart, and tailoring prescription to exactly what I need. She also advocated for me to be able to schedule and see a surgeon for a consult for something I've been trying to advocate for myself for over a decade. Truly appreciative of the care received at this office this week, and all the past visits as they diagnosed a tumor and have been great monitoring it. I cannot recommend them enough!

I have been using Wren before the name change. When it was Valley Women for women for years now…read more Beth even delivered my son she's my OBGYN. The office is very welcoming. Beth has been the only one I use and I adore her. She's patient , understanding and she listens. I feel she genuinely cares for her patients.

I highly recommend this facility for your surgical needs. I recently had an unexpected surgery here…read moreand I was very stressed as my insurance seemed like a scam not wanting to cover anything. The people at the front desk were so kind and patient in helping me with options for a payment plan. The surgeon Cameron Ross was amazing! He is very knowledgeable and caring to make sure I knew he was going to take good care of me. He did a great job replacing my radial disk in my arm. He really cares about his patients getting the best care. The Anetheisiologist was nice and gentle giving me my nerve block. My sweet nurse who was with me before my surgery and in during my surgery was the most amazing and caring nurse . Her words were exactly what I needed and were so comforting at a most stressful time. Trust this facility for your surgery needs- you will be in great hands

I recently had minor surgery here. Everyone I came in contact with was so friendly and empathetic…read more I was extremely nervous during my pre op and the nurses, anesthesiologists, and doctor were so helpful and did their best to make me feel calm and comfortable. Wonderful staff and facility.

Dr. Albert Amini is a total rockstar. He's the most impressive surgeon I've ever interacted with,…read morehands down. Not only does he have a tremendous surgical record, he listens attentively and has the rare gift of being able to condense complex information into explanations that even we laypeople can digest. He was carefully deliberate and considerate even for my simple, routine surgery (appendectomy), so I cannot recommend him highly enough, if you or a loved one is ever in a complicated scenario requiring a thoughtful doctor who will be attentive and willing to take time to really *hear* you and establish a plan of action WITH you. The peace of mind he will give you will be well worth the trip to Arizona!

Dr. Albert Amini was my surgeon and recommended by a friend who recently had the same procedure. My…read morefirst appointment he explained everything well in terms of it being a laparoscopic procedure using mesh and answered my questions. Directly after the surgery, I was told there were no complications. I do still feel the screws they used to attach the mesh to my body cavity. They still cause me pain. It's 7 weeks post op and I was told they would dissolve and they definitely have not. I've gone in for a 3-4 post op appointments because they said it would be 2-3 days painful but it was more like 5-7 days of real core pain. The light duty and lifting limitations should be extended too. For any person, this is a big surgery. They try to say, "yeah people bounce back the next day..." well, that's not my experience. Kaelyn Garner has been great for questions post op too. I have another post op this Monday (11/13) so we'll see what she says about my recovery. Front desk receptionists (Janet?!) probably knows my phone number by heart because I was calling with questions from recovery, thank you. Update- 12/04/2023 When I went in for the surgery, they didn't tell me about the dissolvable screws. They said it would take about six weeks for them to dissolve, and they still have not. They caused me pain when I'm walking on my crutches as I am still nonweightbearing from my back to back surgeries, bending, during my period, or any little movement in my abdomen. I have a friend say that she didn't have to have screws put in her body after Dr Armini had to fix a hernia after my friend, Emma's hysterectomy. She was my reference for the doctor, but I don't understand why he did different procedures. I would definitely ask him about it prior to surgery. I was under the impression the mesh would just stick to my body cavity.

Wow! Dr. Casano and staff are just amazing! Everyone made you feel as though you were the only…read morepatient, and they were there to look out for your needs. The empathy the staff shows before, hopefully during, and after your procedure makes you feel relaxed and confident that your well-being is in good hands. The facility was clean and with ample parking.

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

Back in 2015, Dr Rita Hadley performed gastrointestinal surgery on me regarding a…read more perforated ulcer; she was by far the most intelligent individual I have ever met in the medical industry; she informed me of pre-op procedures AND post-op when the surgery was completed. AND great follow-up procedures; ulcer was located in stomach area; what an honor to be associated with her, Thank you, Dr. Hadley, Sincerely, Eric Burgeson

I am in need of a surgery. The first time I came here was at…read more8:10am a couple days ago. I figured I would just walk in and make an appointment since it's literally right across the street from my neighborhood. There was a lady outside who I asked what time they opened and she said 8:00. So I came in and the lady from outside was now behind the counter. I believe her name was Cece. I asked if I could make an appointment for a surgery evaluation, and she said, "oh we don't make appointments in person, you have to call" I feel like she was either having a bad morning and I thought she was kinda rude so I just left. I went and got in my car and contemplated calling for an appointment or just finding a different spot because of the treatment I received. But all of a sudden, there she was standing at my passenger door telling me she could get me an appointment. Her entire attitude had changed and she became much more pleasant. She said the person that normally sets appointments was not there yet but she wanted to get me taken care of anyway. I don't know if the correct person wasn't there or if Cece WAS the correct person, and quite honestly, I didn't and I don't care. The fact that she did a course correction and changed up her entire demeanor to be very nice and friendly was amazing in my opinion and I appreciated it. She took what could have been a bad day and turned it into a great one. So far this has been my interaction here but I have my appointment today (why I checked in, lol) so I will let you know how it goes from here.

Staff is amazing and Dr. Salvatore is simply a wonder Doctor and surgeon!! His caring nature goes…read moreabove and beyond what "Other" knee replacement doctors in the Gilbert area have provided me.

First of two knee replacements done and it went far from perfectly with health issues on my end…read moreafter surgery. However, the coordination between Dr. Purcell and the staff at Mercy Gilbert hospital everything was caught spot on, taken care of immediately and I am doing PT and recovering a little behind but moving along nicely. Grateful for Dr. Purcell's work and the hospital staff being on the ball. Good stuff man. Now, knee #2 when ready.

I highly recommend Bustillo PT aka ROC physical therapy…read more Everyone is exceptionally knowledgeable as well as friendly. My wife started therapy first. I needed therapy shortly thereafter and Trish and others that handled the phones juggled things so we could have therapy at the same time since we drive approx 12 miles to the facility. Miche is our principal therapist and is absolutely 10 of 10. When things get busy the other therapists switch off and know what they are doing. I have been to other therapists and this crew is top notch. One office in Scottsdale actually aggravated my condition. I did not return. Karen, the owner? Manager? Has put a great team together. My only reservation is that by reading this review so many will go there and they won't have enough time for my wife & me. (I make Joke). Happy to be able to give a great review. Ernie S.

So...we had cancer surgery last year. Plus chemo, and all the recovery that goes with it. On our…read morerecent follow-up with the surgeon, she recommended physical therapy (why didn't she recommend that last year??!!). And, specifically, she mentioned Bustillo Physical Therapy. Have had several sessions now, and I can see why. Most PT offices will have you do stretches and exercises. Which is fine. But this office appears to be one of the few that knows how to handle cancer survivors. After the initial evaluation, the first thing that happened was a sort of massage of the affected area. This is to reactivate the damaged lymph system in that area, to counteract lymphedema. Most other PT offices won't do that. In fact, we consulted our massage therapists, and they said that even they don't do that. Each session begins with the lymphedema massage. Karen is a PhD in physical therapy (per the diploma on the wall). Maybe that has something to do with it. We have noted great improvement in range of motion, swelling, and pain in the upper body. We still need to work the lower body, but hopefully they'll get to that soon. They are starting to work strength now, because flexibility has improved so much. The two things to "ding" them for is: 1) they don't have a lot of equipment, and 2) their layout is not the best. I'm not sure if different equipment would benefit us or not, but they don't have a lot of equipment so we can't really know anyway. However, using the simple tools they do have we have seen a lot of improvement. As for their layout, the biggest thing is that the work/exercise area is also the traffic area. So you're standing doing arm curls, and someone has to go past you, you have to move to allow them to pass you. That shouldn't be. Someone's workout program should not be interrupted because another person needs to go by you to use the restroom, or needs to get to the elastic bands, or whatever. I'm not an expert at designing layouts, but there should be a way to have an unobstructed path that doesn't disturb patients' routines. This doesn't take away from the vast improvements we are seeing, but it is an annoyance that should be addressed somehow. This is one of those situations where I'd like to be able to do a half star (4.5 stars), but Yelp doesn't do that. We are happy with the results so far, and are looking forward to further improvement.

Looked on Yelp for a podiatrist and found Dr. Chris. Called this morning for my sister in law to…read moreget her toe nails trimmed, which she is not able to do herself. Got an appointment later this afternoon. The front office staff was personable, efficient and friendly. Dr. Chris was friendly and professional. Nails trimmed in about 10 minutes and next appointment made.

Great experience. Very nice staff and the doctor is very knowledgeable and friendly . They don't…read morepressure you to do anything.

A difficult review to write. There are many aspects to this place. After getting multiple…read moreopinions from multiple specialties, we chose Dr Cashman (surgeon) and Dr Mendonca (oncology) from this facility. It turned out we didn't need radiation oncology, but Dr Olyejar seemed to know what he was doing also. Dr Cashman did a good job. Her bed-side manner could use some improvement, but it's not bad. And she knows what she is doing, which is what really counts. She apparently got all of the tumor, and also installed a chemo port. Dr Mendonca is the doctor we have for the rest of our lives, or the rest of her career, whichever comes first. She oversees chemo, but also all the follow-ups one has to do when one has had cancer. Forever. She appears to know what she is doing also, and during our rounds of getting opinions one doctor (radiation oncologist) not affiliated with Ironwood said "she's one smart cookie". She is also very upfront with the patient, saying what needs to be done and what the side effects are. And very thorough. Not only did we do a biopsy (before surgery), but we had a detailed genetic analysis of the thing which determines things like chance of recurrence. Mammograms, MRIs, biopsies, and onco-testing to know everything there is to know about it. Pro-tip: get the medical assistants' direct numbers rather than going through the main line every time. It's quicker, and response time is less. They generally will give them after your first appointment with the doctor for whom they are the assistant. Email works too. The patient portal doesn't get a lot of attention, or at least it didn't when I tried to use it. Best to just call. One little oddity. They can do CAT scans on-site. But they can't do blood draws for pre-chemo labs, so you have to find a slot at Sonora Quest. You just need needles and some sample tubes, but they can't do that. But they have a CAT scanner. That's just odd. I reserve the right to update this as the chemo progresses, and how future follow-ups are handled. I can't say it's a "good experience". It's cancer. But I think the treatment thus far has been effective, and the staff tries to address patient concerns and problems.

This was a waste of time and money. I visited Dr. Champagne for a breast exam and I thought that…read morethey were going to do a scan or anything else. I paid a $25 copay and left work for this appointment. They had me come in 30 min early to fill out all of this paperwork just for the doctor to tell me she's going to order an exam for my other doctor to complete and that the exam was not for now but for in two weeks. Just in case it's needed/I'm still experiencing breast pain. When asked if Dr. Champagne could write a doctors note regarding taking an extended breaks to relieve my pain from the breast discussed in the appt. She said to follow up with Dr. Poku. I'm like what is your purpose then? because the breast exam, Dr. Poku could have done. I wasted an hour of my time leaving work just for her to defer everything back to my OB. Terrible service and experience. Would not recommend.