Alderete Pools is an example of how a business should be ran. Ray Alderete surpassed our…read moreexpectations with the quality of work and his dedication. He built more than just a swimming pool for my home; he built an entire "experience" for us; his ideas and execution are just what we needed given the plethora of bad contractors out there. I felt comfortable having his team working in my home daily and you can see he knows how to run a crew because the results were visible daily and the end result surpassed our expectations. We received so many compliments about how incredible our backyard looks and his ability to move our job ahead despite of all of the rain we had this year. He helped us find the right contractors for other aspects of our project. He used the limited space we had to create the best possible backyard for our family and friends and everyone was impressed with how much space we had in our backyard; his vision was clear to us at the end of the project but trusted his work after touring home he worked on prior to hiring him. In an industry full of contractors who try to get your money for every change done out there, he stands out as honest and a true professional. We interviewed several contractors prior to hiring Ray and his team and he wasn't the cheapest but he stood out because of his reputation and because his ability to answer every single one of our questions (my partner is a very detailed engineer who questions everything and Ray was able to be patient and humble enough to answer it all); we actually let go and put our trust in his hands and he did not disappoint and he even surpassed our expectations; I do know we saved lots of headaches and money in the end by choosing Ray and his team. We will use his creation every day and our kids have the backyard of their dreams.

Alderete Pools built our back yard in 2004 and it was time for some sprucing up. The rocks on our…read more"spool" needed painted, a crack in the pebble tech needed repair and are pavers needed a major clean up. Ray arranged for everyone that we needed to get the job done and done right! It came out beautiful! Rocks all painted and sealed, Pavers all cleaned up, re-sanded and sealed. The whole yards is like brand new! Thank You Alderete Pools!

Excellent communication and customer service. Everyone on the team is professional, friendly,…read morecompetent, and committed to the client. My expectations were managed appropriately throughout. The price was exactly what they said it would be. Final product is amazing, pool looks great! Highly recommend this pool builder!

A great experience, from starting the initial design process and providing beautiful 3D color…read morerenderings, to planning, construction and finishing up all the final details. California Pools took good care of us and were highly professional, courteous and attentive. We would use them again, and highly recommend them to all our friends and neighbors!!

I've been interfacing with several pool builders for some time with many of them providing valuable…read moreinput and support as my wife and I evaluate our options. We are thankful to everyone who has taken time to help with this effort. In particular, we wish to recognize Mr. Sean Lagrave, as he was extremely helpful today as we posed several questions about designs, Cal State mandates and pricing ideas during our lengthy telecom. Sean was very knowledgeable about all pool building facets and his guidance will be of great help as we make final decisions. Many thanks to Sean and his team for taking the extra time and effort to assist us with this process in good faith.

A  while back we hired Calmingo to design our front and back yard, and we were truly amazed at…read moretheir skill. Steve and Jesse both exceeded our expectations- and captured things my wife and i would have never dreamed of.  The experience from start to finish was fantastic, professional, and exceptional!! We called around other companies before- and some offered free designs, which all were plain jane- not great. But as they say You get what you pay for!  And glad we found Calimingo - and Steve knocked if out of the park.

If someone asked me if I'd recommend Coastline Pools i'd shrug and say maybe. I've had lots of…read moreconstruction done on my home and these guys were really on it for the most part. Sub contracting everything out which makes for plenty of weird third party communications about when people were going to be here and it always seemed like no one knew when exactly. they'd make promises that never really materialized, and some of these sub contractors were good, some were just kinda meh. ultimately the job got done in a timely fashion, the pool works, but the finish work was off in a few areas, and I tried to keep them accountable and on top of the things we saw that were just sort of ok during the process and it was always yeah for sure we'll get to that, they'd always miss something. well, I've been asking for a light to get fixed that was put in really poorly, 1 out of 8 and the rest are good. also we've been waiting for some general grout cleanup and finishing and I was originally told by Ryan that they'd get right on it. lots of texts that things would be taken care of and now they've just sort of ghosted me after telling me they'd get right on these last few very small things. Very strange. at the end of the day, I got a pool for a lot of money, they were not our cheapest bid but I trusted Ryan to get it done the best. did he? they did pretty good but there's room for improvement In the quality of workmanship.

We truly couldn't be happier with our experience with Coastline Pools. We did our homework and…read moreinterviewed several builders. We never thought we could get close to the pool we got in our small yard! We had a very specific vision, and they were creative, flexible, and willing to work through every detail to make it happen. They never made it feel impossible instead they came up with ways to bring out vision to life. Everyone involved in our build was an absolute dream to work with. All of our questions were handled thoughtfully and respectfully (even evenings and weekends) That level of integrity matters. This is one of the biggest investments and dreams and I'm so grateful we chose Coastline. I love my sparklypool! .

Owner Sean managed our project to resurface our pool, install new tile, coping, and the surrounding…read moredeck, including new Pentair control systems and pump last October. He and his team did a great job and the project turned out very well--we couldn't be happier with the result. He's not the cheapest around, but provides good value and I could always get him to address any problems arising within a day, if not the same day. Now, six months after completion, the pool has held up very well, and I would contract with South County again.

From another Happy Customer!…read more Sean - your guys just finished a pool/spa replaster for us and we are very pleased with the results - we have been a pool service customer for 2 years and because of the quality of that service we chose your company to do the replaster - our project manager was Logan Tanner who was amazing from start to finish - he explained every thing that was going to happen and was here to oversee the work each day - over the years we have built a few houses and pools and know how difficult the project managers job is - this project was the smoothest of them all - his professionalism, communication, and patience were everything we hoped - you should be proud to have him as an employee also we were extremely pleased with Joaquin Alcantara who did all the tile work to perfection - he is a master craftsman - and each evening he cleaned the worksite so well you would never know work was going on - we just wanted you to know how pleased we are - thank you - Jim & Lorraine Wharrie

Review of Modul Pools, by OC Poolscapes…read more 4 1/2 Stars Overall, Modul substantially delivered on its "6 Weeks or Less" promise. I intentionally waited until the project was complete before updating this review because I wanted it to reflect the entire experience. Sales - 5 Stars Jaiden was outstanding throughout the process--transparent, responsive, friendly, and never pushy. We negotiated flexible pricing and several upgrades, and I always felt he treated me fairly. Five stars to Jaiden. Permitting - 5 Stars The permitting team knew my city's requirements, handled everything professionally, and moved quickly. I never had to chase anyone down. Five stars to the permitting team. Construction - Beautiful Pool, Minor Project Management Issues The finished product is beautiful. My family absolutely loves it, and Modul and their subcontractors did quality work throughout the project. Modul also handled several things well. They replaced a porcelain coping tile that my hardscape contractor accidentally cracked and rebuilt a brick planter that had to be demolished when excavator access proved tighter than expected. My only meaningful criticism relates to project management and communication. During the major construction milestones--excavation, plumbing, electrical, shotcrete, tile, and pebble--communication and scheduling were excellent. However, when the work shifted to punch-list items, cleanup, warranty coordination, or other items that didn't require another payment from me, responsiveness became less consistent and often required additional follow-up on my part. Construction projects are rarely perfect, and I never expected this one to be. My expectation was simply that the same sense of urgency shown during the primary construction phases would continue through project closeout. I also want to recognize Sam, the project manager's assistant, who was consistently responsive and instrumental in helping move many outstanding items forward. Five stars to Sam. Chemical Startup The startup process was probably the weakest part of my experience. I would have appreciated a more thorough startup walkthrough or pool school, and there were a couple of missed startup appointments that resulted in some unnecessary frustration. Salt System The most significant issue on my project was that the salt cell had inadvertently not been installed. Fortunately, my independent pool professional discovered the omission during a routine visit. Initially, the replacement part was backordered through the distributor. To Modul's credit, management ultimately stepped in, sourced the salt cell through a different distributor, and completed the installation rather than continuing to wait on the original backorder. I appreciated that they took ownership of the issue and found a solution. Automation & Warranty We also experienced an issue with communication between the AquaLink automation system and the Jandy VersaTemp heat pump. The only frustration was determining who would ultimately handle the repair, as there was some back-and-forth over whether it was an installation issue or a manufacturer warranty issue. Once it was routed through Jandy's warranty process, the problem was resolved and everything is now functioning properly. Final Thoughts No construction project is perfect, and this one certainly had its share of punch-list items and follow-up. That said, Modul delivered a beautiful pool at what I believe was a competitive price. My family has already created incredible memories and that's ultimately what this project was about. I genuinely believe Modul has talented people throughout the company. While I think there is room to improve communication and follow-through on punch-list and warranty items, management ultimately stepped in, addressed the significant issues, and delivered a finished product that we're extremely happy with. If I had one piece of advice for future customers, it would simply be to negotiate a reasonable punch-list retention and not release it until every remaining item has been completed and verified. It's a simple way to ensure the final details receive the same attention as the major phases of construction.

Don't fall for their instagram presence like I did. They will over promise, over charge, and under…read moredeliver. A simple 9x18 pool will take them over 7 months to fully complete from excavation (Nov 2025). Your project will not be a priority because all their resources go to their other company, Modul Pools, that claims to "build a pool in 6 weeks or less". If you hire OC Poolscapes, you will have to project manage their project managers to get them to do anything. If not, communication will be nonexistent. But even with me being on top of them, they don't answer calls, return calls, or even respond to texts. Not the owner (Malkiel), not the managers (Michael, Brandon, Jason, Brendan) , not even their assistants (Ulysses, Sam, Bernardo). With 5+ employees in the group chat they set up, it's hard to get a hold of them for any updates. For some reason they also switched project managers on us 3 times due to "company structure changes". First it was Brandon, then Jason, then Brendan. This caused months of delay because no one knew what was going on with our project. Multiple times, I had to walk them through what still needed to get done. There was no handoff or communication internally. Each time a new project manager contacted us for the first time, they would promise to be in constant communication and move things forward. But, the project eventually was put on the back burner again. There have been many missed construction deadlines and tons of issues with them getting permits approved. They tore down two walls in my backyard for access that they have yet to rebuild because whatever they submitted in the permit caused the city to think it was a build to require extra engineering, soils reports, and OSHA permits as well. To this day they are still trying to figure out the permit. Not even the pool build itself needed extra clearances and reports. They say workers will be here on a certain date and then no one shows up. But honestly they don't have anyone scheduled to come at all and just say things to stall and buy time. When you call them out on anything, there is always some sort of excuse. This has literally caused 3 months of delays on their part. No weather issues, no permit issues, just them dropping the ball on scheduling. They also do not take pride in their work. They constantly leave the job site a mess until you ask them to clean up. The tile and grout finish was a rushed and left messy and has since started falling apart (see pictures). Managers do not care to pay attention to the details, despite claiming they build luxury pools. They do not send their in-house workers. They contract the job out to others. For example, I have included a photo of how "their plumbers" ran our new gas line to the pool equipment. It isn't even secured to the wall. There is no way they can be proud of this and put their name on it. I had to call them out on it to have it fixed and secured. Oh and guess who came to fix it? Plumbers in a Modul Pools truck. They best communicate when a payment is due. They will gladly send someone over to pick up the check same day, no problems. But getting someone out here to do work? To them, it can wait. They are also quick to get back to you when you tell them that you are going to fire them and take legal action or file a complaint with the Contractors State License Board. But they immediately go back to not caring about your project after they do a little bit of work to appease you. Look, I know it's a miracle anything gets built in Los Angeles, but it's a miracle OC Poolscapes have built a pool at all. There's a lot more I could go into detail about but hopefully this review has painted a good picture. But with everything said and done, DO NOT hire OC Poolscapes or Modul Pools. I am posting this review before our project is fully completed and final inspections passed. I will not be taking this down. I will be submitting a complaint to the CSLB and will likely pursue legal action as they have practically built us a Modul pool for twice the cost.

I called about my pool and Dante got right back to me. He explained that I am a bit outside of his…read morenormal area, but called anyway. Further into the conversation, he explained that he doesn't work on my type of pool, but continued to ask about what the issue and what was happening even though he wasn't going to able to assist with my problem. He then took the time to text me another contact of his and help me understand what I needed to do to get the help I needed. I am in the customer service business and truly appreciate the time he took, knowing that he wasn't going to make a penny off of me. This shows a great amount of character by Dante and his business. I truly appreciate his time and patience as well as direct guidance to help me.

Dante has been great. He communicates quickly and has always been very responsive with and of my…read morequestions and issues. Definitely recommend

we upgraded our Spa with new quartz plaster and heater gas line . work done professionally and on…read moretime at a reasonable price. I recommend this company.

We needed to get our pool replastered so we reached out to a few pool companies and Pool Effects…read morewere the most thorough in explaining the process and their recommendations on what needed to be done. They gave us lots of options to replace our coping and upgrade to pebble tec/tile but we were on a tight budget and they understood this. There wasn't any pressure to from them to consider the more luxury options. We ended up wanting to go with whatever needed to get done and added on their startup service. I went to the showroom to pick out tile for the waterline and they had so many options to choose from. We decided to go with the pebble tec (because of the longevity aspect) the day before they were going to plaster and they were so accommodating. Once the work started, they finished the project very quickly. Working with Fred and Eddie throughout the whole process was such a pleasant experience. I would recommend them to anyone who needs pool related work done. I cannot wait to enjoy our new pool thanks to Pool Effects!

Dean was recommended to us by a friend who couldn't say enough good things about him and the pool…read morehe had built them 10+ years ago. We were so happy with him throughout the process and we love our pool! He met with us multiple times at the beginning, answered all our questions, listened to our ideas and came up with some great designs for us. He took our vision and made it fit the yard and look more beautiful than we could have imagined. He has a true talent for that! Every crew that came into our yard to work was professional, respectful and did great work. He communicated well, and stuck to the timeline as close as weather permitted. I recommend him to anyone who asks, and would use him again in a heartbeat!

Dean came out to give us options and a quote to get our pool coping fixed. He said the job was too…read moresmall for him, but he would be ok in passing us on to his tile guy. With the two quotes he sent over, we felt comfortable enough going with the tile overlay option and he was better priced than the other quotes we received. I was literally on the edge of making a decision after going back and forth for awhile with the husband, but we never heard back from Dean so that has kept me unsure on jumping the gun on what would be a pricey project for us. Unfortunately at this time, we feel like we are back to square one going over all the options again.

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner,…read moreMichael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.