Thomas Owens was very professional and on time. Great service for a reasonable price. He was…read morepatient with in explaining what he was doing during the installation You should give Thomas an opportunity to service you.

Services requested: sliding glass door blinds installation, tv mounted, exterior lighting…read moreinstallation + digital thermostat installation 12-04-2025 TV mounted + paid for digital thermostat & exterior lighting fixtures requested receipts $50 deposit + payments for services & equipment ordered via Amazon had to be sent to 2 different Zelle accounts (ex-wife for daughter & personal friend) 12-08-2025 Installation of exterior light fixtures Mr. Owens was unable to install digital thermostat = I requested refund Requested & paid for installation of sliding glass door blinds with the refund from the digital thermostat to be applied to the purchase = Service not provided despite inquiries from me regarding the delivery & installation of the blinds. 12-29-2025 Requested refund via text message & Official Demand Letter + Receipts 01-01-2026 Was promised my refund = To date, refund has not been received 01-03-2026 Was promised my refund = To date, refund has not been received 01-07-2026 Sent refund reminder Legal action should not be necessary when supporting small businesses but often times it is required to obtain relief from the judicial system. Poor customer service!

I found Tech Mounting Pros using Yelp's "Project" feature after needing a handyman to come install…read morea tv to a bedroom wall in my house. The installer was quick to reply to my messages and questions about costs and time of availability. For one 55" TV the flat rate was $120 which seemed reasonable. I already had the TV mount purchased from online, I just needed someone to put it all together. The technician arrived at the specified time and date. He brought his own tools and vacuum to clean up after the work was done. It took about an hour to get it all done. At the end of the day, the tech did what he was hired to do. To get the tv mounted on the wall. However, after he left I turned the tv on and the top left corner had a pretty large dead pixel. One of those created only by applying too much pressure to the display. Most likely occurred during the lifting of the tv. I was proactive about the whole situation, contacted the tv vendor who I purchased the tv from and they were going to send a replacement tv overnight. I reached back out to the tech after the phone call and explained to him that the tv encountered display damage during the installation process. I didn't make a big deal about it, I just asked if he could return later this week to swap the TV's out. He gave me no pushback and agreed to come back when the new tv arrived. The TV arrived a day later than expected and the tech was not available to come by the day it arrived. I was determined to get this over with because I had to return to work the next day and also had to deal with shipping the damaged tv back so I managed to swap them out myself. Although the tech did offer to return to swap the TV's out at no additional cost I didn't get prorated for the subpar service that was done which is fine but next time if a 55" is too big for one person to mount I suggest maybe bringing an extra set of hands for help.

Terence was quick and efficient with great results . Tech mounting pros are a great value. Thank…read moreyou, Terence! I plan on using him again in the near future!

This is the second time I've done an online review of this company. They are fantastic. Alex…read morehelped set-up my new system about 6 weeks ago when I moved into my new house. He did a wonderful, professional job then and his support continues. When I experienced a problem with my Apple TV, I asked Alex for help. He quickly responded with the right solution and got me rolling again. If you are not using this company for your A/V and IT solutions and support, you are missing out on outstanding service and support! Professional, prompt, and courteous - that describes American A/V Solutions and Alex!

Alex has installed Nest systems in 2 houses now for us and each time delivered a high quality…read moreefficient installation. He goes out of his way to help find an effective solution, as was needed when our HVAC had tripped due to blockage of a drain line. He helped unblock the line to ensure our system was back online. Would certainly recommend Alex for anyone considering AV work!

Very professional, very qualified immediately started helping me. I plan on having him redo all of…read moremy system. He is currently my Control 4 rep.

Knows his stuff. I would full recommend him. He is a one man shop so you are dealing with the owner…read moreat all times. He works fast and was able to fix issues my previous company said could not be done.

I started a DIY project and needed some professional consulting and experience so I called Cesar…read more He responded and was at my home within 1 hour of speaking with him. He was very knowledgeable and provided great insight on my install. Instead of me spending days trying to accomplish the impossible (which I didn't know) I was guide to multiple method that would get what I wanted done. Cesar provided a quote the very same day while still at my home and committed to doing the work the following day. Everything was complete timely without any issues. My neighbor was even impressed and is in the process of working to do business as well. I definitely recommend for great prices, timely service and professionalism!!

Cesar did an amazing job installing the cameras from start to finish. He is very knowledgeable and…read moreprofessional throughout the whole process. He installed each camera where I wanted them without a problem. I am more than satisfied with the end result but I also appreciate his customer service. If you need someone who is knowledgeable, professional along with great customer service then Cesar is the guy to go to.

I requested a quote from Vision AV & Security through the Yelp app. Joel responded quickly and…read morerecommended he stop by the house to evaluate based on the complexity of the task. He came by and provided an estimate and we scheduled the work a few days later between another one of his projects. Joel showed up on time and completed the agreed on work as requested - in addition to a couple other last minute requests (thanks again for accommodating those, Joel). Working on existing construction is difficult, but he was able to get the work completed with short lead time, at a fair price, and with good workmanship.

I contacted Joel at Vision AV and Security through Yelp to come by and get the ethernet cabling in…read moremy house up and running and to add a few ethernet jacks in different rooms in the house. I received a prompt reply to my message. Joel came by and had an estimate to me a few hours later. He was clear about what could be done and what couldn't, and suggested alternatives when what I wanted to do wasn't practical. He did the work in a timely manner, and I am happy with both the result and the price. The only issue I had was scheduling a time, but that's largely due to my schedule. I tried contacting another networking company through Yelp, and didn't get responses to text messages after some original interest. I'd happily recommend sending this business a message.

O'Neil is the MAN! And CS has got to be your go-to place in Rochester for your TV mounting needs. I…read morebought a TV on a whim and wanted it mounted quickly and professionally, and I am very happy to say I got both of those things after calling O'Neil. O'Neil squeezed me in on the very same day I called him. He showed up with everything that was required to mount my TV (including the mount) and got right to work. An hour or so later my new TV was mounted and there was not a wire to be seen. O'Neil himself was very professional and I enjoyed chatting with him. We have more work to be done in our new home and we will absolutely be calling O'Neil to do the work.

CS was our solution for hiding cable wires and making our tv look great above the fireplace! O'Neil…read moreand his team came out on a Saturday which was much appreciated. Their work was definitely high quality! They added an outlet behind the tv (which was done beautifully) and rerouted our cable for us in order to make everything work. The team was clearly knowledgeable and experienced. I'm so glad I found CS to get our tv mounted professionally. I would HIGHLY recommend them to anyone!

Dealt with Joe Moore. Guy is a class act and not your typical sleezeball salesman. No pressure to…read morebuy. Very thorough and knowledgeable. Joe does business the old school way -- with a hand shake and gentleman's agreement. And Moore Security follows through! His son Josh delivered my Liberty safe and anchored it to the floor. He took care to not damage my walls and was very careful. Very cognizant of best places to position the safe and gave me ample time to make up my mind. Detailed walk through to ensure I knew how to work the safe, change the code, and also to remind me to register for lifetime warranty. Made in the USA. Merica! Love the way it looks and feels. Be sure to add the electrical outlet.

Could not ask for a better customer oriented group of guys. Family owned and run business…read more Joe works the showroom floor and is very knowledgable about all the safes. Was straight forward with no sales pressure. He just answered all my questions and recommended several safes for me to choose from. Josh and Health worked with me over the phone to set up delivery. Called before they left the shop to alert me they were on their way. Showed up several minutes before the scheduled time. Only took them 30 minutes to set up the safe in my study, on the 2nd floor of my house!!!!! Made sure all the shelves were in place the lights working and paper work in order.