We have had our storage lockers for 10+ years. We highly recommend this location. Not only is it immaculate the office staff are extremely professional and very helpful. Five star rating for sure. read more

DO NOT KEEP your stuff here! Their storage facilities are NOT SAFE. We had our storage locker robbed, which can easily be done from the top of your unit (see attached photos). We lost $2000 + worth of stuff as someone just used a ladder to reach down (likely with a hook) and easily took our things out. Unfortunately, nothing could be done as they only keep video footage for 14 days, and the facility holds no responsibility for your stolen items. I understand that they need some kind of hole for ventilation, but the way Maple Leaf does it is just reckless and they don't care to safely store your stuff. We recently switched to a storage facility that covers the top of their lockers with mesh wire, which feels much more secure. read more

See all

This storage facility is rat infested! our unit is completely decimated with rats and all are furnitures are damaged beyond repair costing over 10,000 damages! The management is horrible and ignores repeated complaints! The facility is mismanaged! read more

Not the best signage once inside but well lit and secure, and good rates for storage although located too far from a viable transit to make this place anything but vehicle visitable. Elevators (usually only one of two work I'm told) go main floor and upper floor only and are only located directly inside the double spot loading bay. Bathroom is locked and requiring an office obtained key - accessible unmarked by following the wall to the right of the bathroom door and going down an unmarked hallway. read more

See all

Horrendous Rodent Damage. After arriving to CANADA after 4 years overseas we were devastated. The mice damage was many times worse than our movers had had ever seen. Droppings, urine and dead mice littered the unit. Nests were everywhere. Damage was extensive and heartbreaking. On duty staff were shocked. Management response was equally shocking. IT'YOUR PROBLEM. In hindsight probably expected from an organization with no seeminintegrity. Here's an update. 6 weeks later Maple Leaf have taken no responsibility for the incredible rodent damage we suffered. They do offer sympathy and my daughter received 2 months free storage rebate for approximately 15000$ damage. A firm is only as trustworthy as the integrity of the senior management. This settlement speaks for itself. Living halfway around the world you trust they are guarding your possessions. I've added some more pictures of damage my daughter's items experienced. read more

See all

What a great storage facility! The sales manager, PJ Juneja, took me on a tour at this location and I was thoroughly impressed. Their storage units come equipped with individual alarms and climate control. The facility was clean and bright and has someone that lives onsite for extra security. They also have parking available to rent for boats and RV's at an incredibly low rate. I would have no hesitation recommending this company over any other storage facility! read more

These people are brutal. I rented from them for three years because I had to. I cut off my rental in person as I moved out the last of my stuff only to find that they continued to charge me. I spoke to them and they said they hadn't received an email in writing and soaked me for another $136.00 I told them I signed the paper in person to close the locker and they said it was in the small print and that's the policy. You know, I played the game, I gave them money for three years and they screw me on the way out the door. Well back at you Maple Leaf. You suck. read more

Unfortunately I would NOT recommend this company as I dealt with the Coquitlam store (but the two people running it left) and they the people that came in were rude and arrogant, extremely unpleasant! The company continued to put the rent up EVERY year but the final year they raised it over 30% which was appalling! When I tried to contact their customer service, you can't, it all goes through their stores and it took multiple times as I caught the staff continually lying and being decietful about sending in the information and finally 3 months later got a call from customer service, in which I found out this company DOES NOT CARE ABOUT THEIR CUSTOMERS, they ONLY CARE ABOUT screwing their customers over and their bottom line and money! EXTREMELY DISSATISFIED!!!!! read more

Great storage facility. I have rented several lockers here and sent many customers to this location. The service has been excellent and the units are clean , affordable and climate controlled. read more

The Maple Leaf Storage Staff was awesome and the facility excellent. We were visiting and helping a friend reorganize his two large lockers of stuff over several days. The staff was very helpful, always polite and generous with their time and attention to our needs and concerns. (Thank you Aidee and Sorin) The facility was clean, spacious and secure. read more

My experience in dealing with Maple Leaf Storage was NOT a good one. I paid for a year in advance and when the year was up I did not receive an invoice saying how much was owed and when it was due - only an email notice saying my account was overdue and I was being charged a late fee of $15 dollars. I replied to the email saying I would pay it when I returned from a trip over seas but when I returned a couple of weeks later I was hit with another late fee. And it's not negotiable. If they can send an email saying your account is overdue, why can't they send one first saying your bill is due? Just a cash grab in my opinion. I moved my items to another storage down the street where the same size locker was about 20%cheaper. read more

I've had a great experience with Heather and Sorin since the very first day I started researching storage units. I use it for business reasons for shipping and receiving and they have been nothing but helpful and supportive. There's actually a time when I needed to lift a heavy piece of medical equipment into the back of my truck. I would normally have assistance to load it When Sorin realized that I was a bit of a bind he dropped everything at the front desk and help me get my equipment in the truck. That is service over and above. I would not hesitate to recommend using this facility. It's superclean, easy access, and very friendly. Thanks! read more

If you value the storage of your personal goods DO NOT use this company. We were advised a size of unit would fit all our goods and then they were crammed so tightly into the space(plus an extra unit our moving company insisted on- thank goodness!)that I wonder how my goods will survive with out damage They are NOT interested in any apology for their error and are not interested in assisting you. The area manager PJ tells lies and they will just take your money and ignore you.We have had to rent additional storage from them and are in a dreadful place as we are out of the country - store anywhere else but please NOT HERE!!!!! read more

I tried this mini-storage after two friends recommended it. This is a surprisingly clean, well organized and user friendly facility. I rented for several months and staff was very helpful and patient to explain how everything works - from access to tips of how and what to store. They showed me a few locker sizes beforehand so that I could picture which one best fits my household. I was pleased that they didn't push me to sign up, were very friendly and courteous. I could even downsize when needed a smaller unit and cancellation was also easy, just 7 days notice. I definitely recommend it. read more

Unexplained charges and mysteriously disappearing staff right when you need help. I phoned them on 3 separate occasions with promise of a callback and I never heard from them. Terrible customer service. Go to ahhh so easy. You deserve better. read more