Quality of service was superb! The heat dropped to 45 with temp outside at 6 degrees on a windy…read moreSaturday. My plumber was helpful in shutting down the water and then recommended this company to replace the igniter on out Lennox gas boiler. The response from the service tech, Noah was quick, informative and professional. Amazing that it was back up and running in no time and at a very reasonable cost.

$600 for 30 mins of work, and a $15 part…read more Service is fast and friendly. I love they way they respond and follow-up, but you certainly pay for it. No rush fees or weekend charges, just a simple fix. I sent pictures ahead of time. The guy was in and out in a half hour. I asked about the huge charge and someone called back promptly. He was very friendly but made it clear... that's our price. I live around the corner and I always like to work with my neighbors. I guess everyone isn't so neighborly.

Taking a few stars off because I'm very disappointed with how this situation was handled…read more Cullen Plumbing installed a faucet for me that had been purchased about 4-5 months earlier. The workers who did the installation were very nice and professional, and I paid $175 for the installation. About a month or so later, the plastic sprayer part began sticking and would stay on. The hose itself was fine. One day I noticed a Cullen Plumbing van at my condo complex and saw that they were already doing work in my building. I left a message explaining the problem and said that if they happened to have time to look at it while they were already there, that would be great, but that it was not an emergency and they could come whenever it was convenient. Marc stopped by my unit that same day and agreed that the plastic sprayer part was not working properly. He asked whether Cullen had purchased the faucet or whether I had. I honestly could not remember at the time because I had been hospitalized with sepsis in December, which had significantly affected my memory, among other things. Marc replaced only the plastic sprayer part. There was no hose replacement, and the part took just a few minutes to swap out. I did not receive a bill at the time. A few months later, while preparing to sell my condo, I was going through my Home Depot account and discovered that I had, in fact, purchased the faucet myself. I wanted to do the right thing, so I contacted Marc and let him know that I had purchased it and told him he should send me a bill for replacing the sprayer part. Imagine my surprise when I received an invoice for $190 -- more than I had originally paid for the entire faucet installation -- for replacing a simple plastic sprayer part that took only minutes, especially since Cullen was already working in my building that day. I had no problem paying a fair and reasonable amount for the part and Marc's time. In fact, I was the one who reached out months later to make sure I paid for it. But $190 for this particular repair feels excessive and, unfortunately, like a quick money grab after I tried to do the honest thing. I'm disappointed because my original experience with the workers was positive. Cullen Plumbing also does a lot of work at the new community I've moved to, but fortunately I've since received a referral to another plumber whom I'll be using in the future.

Excellent response time; excellent service. Very professional! They come in and fix the problem!read more

We found Efficiency Plumbing via searching the web. The woman who answered the phone was polite…read moreand took our info and she called us back quickly with a date for them to come out. It took a few days but most plumbers had a 2 week out schedule that was not going to work for us. Jordan came on time and fixed our problem within 30 minutes. He took care of a few other minor issues too. The job was done efficiently and it was finished very clean! I would highly recommend them. We are very glad we did not have to use a plumbing service in Pembroke that we've used before and we were highly dissatisfied with. Do your research through Yelp and you will see highly dissatisfied customers with the Plumbers in Pembroke. 5 Stars for Jordan and Efficiency Plumbing! Not that I want to have to hire a plumber in the near future but if we do we would use Efficiency Plumbing!

We were blindly calling every plumber in Quincy in a total panic as our basement filled with water…read morefrom our hot water heater. These guys were the first to answer, and they sent someone immediately. He quickly diagnosed the problem and presented us two options -- one, total replacement (expensive), or two, a quick fix that might buy us a little bit of time but would cost way less. Money is tight, so we went with option 2, and he told us the warning signs to look for in case it didn't work. The quick fix did not work, which we sort of expected, and again, they had someone at our house right away. This time we went with the replacement -- and they knocked off the amount we had already paid a couple weeks earlier from the new price. These guys were awesome -- quick, smart, flexible, and totally fantastic about working with our financial situation. If you're in need of a fair and fast plumber, I highly recommend them.

Used deacon plumbing to hook up a new irrigation system.Problem was,it leaked.Am handicapped and…read moredidn't go down cellar for quite some time. WhenI did go down stairs,the floor was flooded and sheetrock was wet. Caused over 5000 dollars in damage.Had servpro make repairs.Excellent company. Deacon was miserable to work with.At first told me their insurance would take care of it but lied.Had to go through my insurance and pay the 750 dollar deductible. Wouldn't ever do business with Deacon again. The women on the phone is nothing but a liar.*

I just tried to get an estimate. So I called my contact at the Deacon. The lady on the phone was…read moreEXTREMELY rude. I called once and didn't even finish my name before she hung up on me. Called back and she answered, "what?!" I called back again to complain and let them know that this is not how to answer a phone in any situation. That is not what I've come to expect from Deacon and I won't be coming to them again.

I just want to commend Mark from Zeolla Plumbing for his beyond exceptional service today. He went…read moreabove and beyond to find the source of a mystery leak and repaired it quickly. I only wish every contractor that came to my house was as professional, courteous and thorough as Mark! Kudos to Zeolla plumbing for providing your customers with service like this! I would not use any other plumber!

Exceptional I never say but the great attitude, quick spend, reasonable price. Great service!!…read moreTrust me I compared them to others some were good or bad but the individual came by and he knew his stuff hahah and wow really top notch.

In July our condo units experienced a cracked drain pipe and we were impressed by their service and…read moreI set up a contact to do preventative maintenance. Yesterday, Tom Heck was the technician who came to flush my hot water heater. Tom spent time discussing the process and found my unit was probably 11-13 years old. He was efficient, neat and completed the job with clearly. Showed his expertise. Definitely a 5 star. Thank you

I would not recommend this company. My elderly mom had a plumber come out a couple of weeks ago…read more Something fell off her shelf into the toilet which caused a clog. The plumber was there for a little over three hours. Included in that time was going to Lowe's and putting in a new toilet. Her bill came to over $2000. I called the office and asked for a receipt five times. Nothing was sent to us which I thought was suspicious. Finally I have one. I also asked for a receipt for the toilet which we never received. I was told it was $800.00. I looked it up on the Lowe's site, not even close. The receipt repeats a lot of the same things and lists it as separate charges. The pricing is extremely excessive. Any senior citizens should especially steer clear.

Excellent plumbing services! Dave "diagnosed" our kitchen faucet issue and drain issue with our…read moredownstairs shower. Very reasonable prices and honest, hard working people. Love that they are Veteran owned - always happy to support that! Dave is also coming back to replace our downstairs toilet!

The pump on the truck must be extremely old because the squealing of the pump itself was deafening…read more the driver of the truck was extremely rude and didn't care about driving over the lawn.

We purchased a house in September 2023 and with that purchase a new septic system was installed by…read moreanother company. After battling with that company for over three months to get them to fix their shotty workmanship, we decided to try another company in order to Resolve the ongoing issues. We came across J Hockman, and reached out to them, and told them what our problem was. Within a couple days they sent Chris storehouse who took the time to diagnose what was going on and explain in detail what had been done prior and what should be changed going forward. After accepting the quote for the work, they returned within several days and were able to fix the problem in under two hours. They even found another way of accessing the septic system saving us a few dollars in the end. Not many companies would be willing to do that! Very reliable , value for your money and quality workmanship. Would highly recommend!