So my teenage son got into welding last summer after a class at Laguna Gloria. Normally dad is on…read morepoint to teach the kids how to do things, but not so much with this. He quickly gained more knowledge and experience than I had, and I ended up in the "drive him places and pay for stuff" position. So he gets a welder for Christmas and then needs some stock to build a welding bench. I tell him to make a plan about what he needs and to find a metal shop and we'll go get a quote and pick Up what he needs. Man, I was figuring he was gonna be in for a rough ride on this one. But the guys at Westbrook we AWESOME. Super patient with him walking through his project, giving him a quote, working on a re-quote, and when the price still wasn't in the dad budget, helped him select some useable parts from the scrap area to work towards what he needed. And when they learned he was just starting out, they said "hold on, we've got some scrap that's too small to sell" and handed him a box with about 10 pounds of small parts and told him to go practice... which he did." (He managed to build a nightstand like table with them... not bad!) Long story short, my son has a new hobby and I will basically go here from now on whenever we need metal or welding supplies, because the level of service is out of this world.

Use this place for work often easy to call Lynn order and just pick up or just come over and get…read morewhat you need great service as you're very thorough. Good customer service on the front side and the back side if you need metal definitely suggest it.

Wow where to start. This place has some of the best costumer service for the stuff they sell. I…read morehave purchased a large green egg and a couple Weber's grills from them in the past. I had another company's product and even though BBQ outfitters did not sell me this particular item, since I was a previous customer they still helped me out with the warranty. The back office crew helped me out with everything. I did send some pictures of the broken areas on the items and everything was done on email and phone. I didn't even have to go in to get this taken care of. I even purchased all new parts that where not covered under warranty and they helped me out with making sure everything was in working order and I had everything I wanted. After all is said and done I had a new working product that I thought I would have to just replace everything on it. Saved me money and time!!! I paid for delivery as well on a warranty item and the delivery guys put it all together to make it work as good as new. So you can trust that if you purchase or purchased a item from BBQ outfitters, you will be a customer for life and not just during the purchase time. They are busy there and if you have to call back a few times, they will get to you. I did leave a message a couple times and eventually got a call back. I did hang up and call back a few times when I needed a immediate question answered. But when they answered, they took the time to answer all my needs. Anyway get yourself to BBQ outfitters and do some cooking!!! Your stomach and your family will love it!!

Lane, the Owner, called me after he read my review. I must say that he bent over backwards to…read moreresolve the situation. Based on his and his staff's efforts and follow up, I would not hesitate to do business there again.

This place is a very old austin spot. You can tell it was in the country before all this corporate…read moreslope came out here. The prices are great and the staff friendly UnTIdy Approved!

Since moving from up North a couple of years ago, where we get wonderful hay (& our horses were on…read moreactual pasture except in winter), J&B is the only place we trust getting hay from for our competition horses - best coastal, fresh alfalfa, nice Timothy. Absolutely wonderful family run business, consistent great quality & availability, kindest & knowledgeable gentlemen....a gem of a place that we hope is around for a very long time!

Great place to save money on your appliances. We were…read morelooking to buy our appliances pretty much every where in Austin area . This was only place we found good price and best service. We saved more than $3000 and we get them almost same days. Sales person has good knowledge and help us to find the best product for our house. Very satisfied with our purchase and we will recommended this store to ours fraind and thay had similar experiences. Thanks appliances culb

I bought a Microwave Oven (MO) from Amir. I inquired about consistency in dimensions across…read moremanufactures and other questions, eventually purchasing the same brand with an updated model as my expectations were that it would be a simple swap without having to change the mounting bracket. I experienced difficulty when I tried to replace the MO as the holes in the MO and mounting bracket didn't align. With a bit of frustration I returned the MO. Amir was accommodating and immediately agreed to a return, but he also offered some insight and I decided to try the install once again. With his insight the replacement went without a hitch. I appreciated his immediate willingness to accept my return but additionally providing me with the insight to correct the issue was greatly appreciated! I can definitely recommend Amir's business!

THE BEST for all and any stone, landscape deign projects...and visiting is a delight because the…read moreproperty is so beautiful and inspirational. I have used Bedrock for several projects over the years: flagstone courtyard, extended patio in backyard, landscaping building and finishing, and more....a few of which were DYI. The support team at Bedrock really helped this novice get all of the materials I needed for each job (i.e., the exact amount of stone and granite) per my measurements. Aaaaaand, if you need a contractor they have a stellar list of recommendations to accommodate you. The prices cant be beat and delivery (if needed) is fast. From the smallest "to do" to a complete outside makeover, Bedrock has everything you need and more. SADLY, freak winter storm Uri killed all of my palm trees, agaves, potted plants, and more, so I spent most of March cutting down and hauling off dead stuff. :( All of my landscaping areas need some sprucing up as a result and Bedrock to the rescue already! Hopefully everything will be looking relatively "normal" again soon, albeit all plants are not mature. Ha! HIGHLY RECOMMEND!

I am only allowed to give a 1 to post. But they are a complete zero. These guys either have poor…read moreaccounting practices or they are legitimate theives. They charged me for stone (over $800) that was never delivered. I asked for a refund but would not give me a refund unless the guy who sold it to me was there. I called at least 10x but he was never there and even went in personally...no luck. I then called me credit card to dispute it and they reversed it. Bedrock then called and left me a message saying they will be disputing it. So...I am going to go with complete theives. I'd advise to find another stone yard.

PROS: (1) Some of…read morethe deals are great. (2) 3 month warranty (3) Warranty actually works, at least for me. I've called, they came quickly. (4) They also repair for hire even if you didn't buy from them. CONS: (1) Prices not marked anywhere. You have to ask about the price for each and every unit on the floor. (2) Some units are overpriced. It's up to you to figure out whether the price is right. Help figuring: Figure a new appliance will last about 12 years. If it costs $500 new, that's $42 per year of life. So an appliance that's 7 years old should be worth 5 x $42 = $210. But the 7-year-old fridges I saw at 3PA that would be $500 new are priced around $300, and are all banged up, and come with only a 3mo. warranty vs. 1Y new. So, those fridges weren't a good deal, at least when I went, but the price on the range I bought was fantastic. YMMV.

Bought a washing machine in early August. The agitator did not work properly. Couldn't use. They…read moreaccepted a return, but did not give a full refund. A man came by with a check in a sealed envelope for partial refund. We contacted them several times about the difference. Still waiting.

Great little shop with lots of things you need for your home, yard, boat or camper. Best selection…read moreof nuts, bolts and other hardware bits.

Greatest place in the world for dang near anything you need. I ran all over town looking for a item…read moreand had to order it. On my way home I told my son let's just check Winkleys. Walked in and was asks if I need help. I reluctantly said I'm pretty sure you don't stock this. Guy walked me over to the part I needed. I bought two and it was less they were less then the boat dealer. I love this place for all you boat and hardware needs. Going today to get a gasket for my bathroom

I have used this company for 20 years, they are always nice & I am passing on the information to…read morethe folks that bought my business!!!! Thanks for always being helpful with everything you do!

If you need commercial restaurant supplies, paper products etc, this is the place to go. I buty…read moredeli packaging containers and paper bags here. The quality is great, and prices are too. They even deliver. The customer service is outstanding as well. Thia time the bags I usually order were on back order. I prepaid for them, and recieived a call the following week as promised. I highly recommend these guys.