From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

my warranty had expired on a appliance and Steve was able to…read moreget GE to come out for a service call honoring my warrantee. They had my back.

I went to Holloways to purchase a gas oven range. My brother had a good experience with them, so I…read moregave them a try. I was expecting a higher degree of customer service compared to the big box stores, but I was disappointed. I knew which oven I wanted so the Salesperson simply ordered it and the next step was to wait for the subcontracted appliance installer to contact me. Installation went fine, no problems. Unfortunately, in just a few weeks' time, the oven began malfunctioning. I contacted the manufacturer, did the due diligence, but ultimately, the oven needed to be replaced. I contacted Holloways and again, the lack of customer service/empathy rubbed me the wrong way. It was as if they were put out for having to replace a malfunctioning appliance for which was not inexpensive. Second installation of the oven range was done by a different contracted team and they struggled, for some reason, to get the oven in the space. There was a fair amount of time adjusting and leveling, etc. In the process they pulled off the kick plate trim below my lower cabinets. The installer guy said he would have to come back to put it back on. Well, needless to say, after several texts and a phone call to Holloways, he still has not returned to fix what they broke. This was my first and LAST time doing business with Holloways.

Their service is great. Many of my family members go to JB Appliance and are all happy.read more

We've used J B Appliance in Winsted twice in the last couple of years -- once for a refrigerator,…read morethe other time for a electric range stove. Great prices & awesome customer service, deliveries were on time, Joe was there when he said he would be. We like to support local businesses and we'd certainly use J B again for any future appliance needs. I highly recommend them.

A great appliance store! Professional and very knowledgeable about the products and installation…read moreprocess. Prices are competitive and the selection is very good. They go out of their wants ensure the customer is satisfied. We have bought a dishwasher and recently a washer and dryer. We are very satisfied with both the salesperson and the installers.

I spoke with Americo on the phone yesterday about the issue. He was knowledgeable and caring…read more Today we went in to see him and found the new refrigerator. I love the expertise of Buzaid's and the local charm. It's a staple I'm proud to be a customer.

These guys are top-notch. My request for service was…read moreanswered the same morning. Old pro Mike there and then correctly diagnosed my problem OVERE THE PHONE. By mid afternoon the (above-and-beyond-the-call) repair was completed at a very fair price. The previously-broken dishwasher door, which yesterday had ceased to function while emitting a horrendous crashing noise, is now functioning perfectly. And we are satisfied customers of Avon Appliance, once again.

New office staff has made a big difference. No repair yet as I just called them but now my message…read moreis taken with a pleasant tone. Jennifer is she!

This place is AMAZING there is so much great stuff to choose from! I totally recommend going here,…read moreeverything is so cheap.

From the owner: General merchandise up to 70%off Appliance…read more Tools Vanity Ceiling fans Lights Garden (chairs -tables ) Electronics ( computer- laptop- tablets-security camera and more ) Kids toys Clothes adult and kids Shoes all sizes And a lot more

When pricing appliances while I was building my home, the decision was an easy one:…read more Could I have purchased the products for less elsewhere? Yes, but I felt the advantages of purchasing from Campbell & Keeler far outweighed saving a few dollars (which if you amortize over the life of the appliances, the difference is negligible). And Keeler appliances have not proven me wrong! Advantages: * Supporting our local businesses is important. * Service -This was an important consideration when I was deciding what company to purchase my high-end appliances from. I have had a few issues with my Sub-Zero and Wolf appliances. Each and every time Gordon Keeler responded immediately to my service calls. Most recently my Wolf Microwave/Convection oven stopped heating just days before the Christmas holiday. Gordon was at my home the same day I called to access my issue. Parts were ordered and the appliance was back in order by Saturday afternoon. I know I would have been without my second oven had I purchased appliances anywhere else and especially from a big box store. I would not consider buying appliances anywhere else. Thank you, Gordon & Keeler Applicances for saving Christmas dinner!

Had a crack in my freezer a repair man was to come a try to fix it. I ask if we had to empty and…read moreunplug the fridge - I was told no. The repairman came and said he would have to come back because he can't repair the crack when the freezer is cold. So back he came over a week later. We were told to wait 24 hours be for we close the door and turn the fridge back on. Went to fill the fridge and the crack was back. Went to Mannys in Canton CT to pick out a new fridge as I had 5 year warranty. The repairman was there and said it was a 50% chance it would work - not good odds. Thursday I got a call that my fridge is in and it would be delivered Saturday. I never heard what time they were coming so I called the store and they said it wasn't scheduled and next delivery would be Tuesday ugh! Of course I emptied and un plugged the fridge which is a lot of work. So now every time I need something from the fridge I need to get it from the garage floor and downstairs for the freezer. I have referred a lot of people to Mannys but not anymore. Maybe I should just get my money back and go to Home Depot.

After 3 years and $5.000 of loyalty, I am all done with Manny's! I have a 3-year-old Maytag Washer…read moreretired for backup duty once i repair it that still has 2 yrs of warranty remaining and a 3-year-old Maytag Dryer that has had multiple service calls and still does work as it was designed to and sold as. The extended premium 60-month warranty is worth $0 but cost $160 per machine. Don't buy it! It may be in part due to the unrealistic regulations that manufactures cannot build a machine that last more than 2 or 3 years and therefore the logic to purchase the extended warranty. However, poor performance or featured cycles that do not work over time are just dismissed as "not covered but we can fix it for $$$$ or just don't use that feature" Customer Service is a thing of the past, now I purchase relatively inexpensive washers & dryers, no extended warranties and expect to toss them out every 2 or 3 years; how is that for saving the environment!

We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

Nice merchandise, somewhat reasonable prices, but service is agressive and unfriendly. I picked a…read moreFrench Coffee Press off the shelf and the clerk took it out of my hands telling me that it is the floor model and I couldn't have it. Then she pursued me throughout the storing offering to order it for me. By then, I was afraid to buy anything. I ended up Buying the same coffee press at T.J. Maxx for half the price. Nobody to harass me at T.J. Maxx. So, I'd say they're worse than T-J. Maxx.

We went shopping here, so this review is for the store and not its cooking classes, which we…read moreunderstand get rather a mixed reaction. We came away quite positive about the stock and the staff. And we did make some purchases including several lovely pasta bowls and several utensils. Not a big haul, but one with products we can use and which we thought were fairly priced. You can find lots of items in this roomy store, from coffee makers to aprons, from mixers to cutting knives, and even some prepared edibles. It's all attractively and conveniently laid out. As mentioned, the staff was upbeat and helped us without delay including doing some needed good wrapping on breakable items. The store is located in the Shoppes at Farmington Valley shopping area, and remember, it's upscale not outlet. The cooking class area is really very attractive, but we didn't take any classes.