The new site is useful, I got over 15 thousand results from San Francisco to London. The filter…read moreworks, i was able to focus in on about 7 flights that fit my criteria. Sent in the order got an email with the tickets an hour later. Got a call from one of their agents to confirm that everything is good. Would use the site again and would recommend the site to others. The savings are significant.

Way to Fly is the way to fly. I compare prices all the time and way to fly somehow is…read moresignificantly cheaper than the others. (I don't know how they do it but they do.) I flew from DC to Beijing first class for less than the lowest business class fare I found from Kayak or other sites. The same for my return trip to DC from Tokyo. I had to cancel my original return flight because a client changed our meeting date. So I called Way To Fly, and they cancelled my earlier reservation and allowed me to re-book another flight with no extra charges. I will be using these guys for all my trans-pacific or transatlantic flights. Really impressed all around.

1 week into a two week vacation and our hotel in Belfast has not been paid for. Over three hours…read moretrying to get trip masters (Solar Travel) to come up with a working credit card. In a group of 8 and all of us are stuck and not enjoying our vacation. Can not see ever using this service again.

Four couples booked through Tripmasters (Solar Travel) and paid in full for our 2 week vacations…read more We are currently sitting in the lobby of a hotel in Belfast, Northern Ireland trying to check in. The credit card that Tripmasters provided for check-in has been declined. They have tried two other credit cards and they have all been declined. Apparently, when you book and pay in full, Tripmasters pockets the money, and then pays for your hotel on their credit card when you check in. Stay tuned....

I've been here twice - once for myself and once for my dad - both for TSA reasons. I've always…read morewalked in and been immediately helped. I'm in & out within 20-30 mins. The people here that I've interacted​ with are friendly and the location is great. I think they also close 12 pm - 1 pm for lunch. Big parking lot and easy to find office (3rd floor, #3700). It's always been a quick in & out process for me. I usually receive my letter within 2 weeks as well. I definitely prefer this than SFO because of traffic and parking. Don't forget to fill out your application online before coming and also bringing your required documents. Highly recommend.

I was skeptical at first because of all the warnings about how long it would take for the…read moreappointment and to get my number. Arrived early just in case. But WHAT??!!??....my appointment was right on time and took maybe 7-9 minutes (total)!! And I got my Known Traveler Number (KTN) THE NEXT DAY!!! Easy Parking (FREE) and at the Executive Park Location there are the wonderfully friendly and patient Customer Service Agents. **They're very serious about their work but also very-very friendly and full of information. There were some crabby folks in waiting room griping but the staff taking walk-ins when it said on the website that Appointments would be given priority over Walk-ins. However, it wasn't time for their appointment nor mine (as I mentioned, I came early). The Staff handled the crabby folks so professionally, that they were ashamed to have complained about nothing. The Staff checked all appointment times and then took a couple of the Walk-ins then every single appointment before their appointment time or right on the dot.

Jack and Carole recently helped my wife and I plan a trip to Thailand. We found Jack's knowledge…read moreof southeast Asia, and Thailand in particular, impressive. Thanks Jack (and Carole) for spending several hours with us discussing the myriad of options we faced. My wife and I ended up deciding to experience three distinct destinations in Thailand: Hua Hin on the gulf, Chiang Mai in the north, and Bangkok. With that as our direction, Jack and Carole proceeded to plan for us a terrific and extremely detailed itinerary -- complete with private transportation and guide for each of the sites we visited, hotel, lunches, dinners... the works. We were celebrating my wife's birthday on this trip and were pleasantly surprised to find a birthday cake waiting for us at each of our three hotels! How thoughtful. Jack also called us within a few hours of checking into each of our hotels -- just to make sure everything was going well. The customer service we received from Clement Travel Services is the primary reason why we will use them again. For my wife and I, we definitely feel like we got our money's worth. I couldn't imagine how much time I would have spent trying to create a trip similar in scope and detail to the one we booked via Clement Travel. Thanks again Jack and Carole for creating a great and memorable trip!

Jack helped our family plan our first trip to Japan this year. He was able to reserve a special…read morehands-on session with a famous ceramist in Seto, as well as a different pottery studio experience in Kanazawa. His travel agency went above and beyond when reserving our timeslot at the Square Enix ARTNIA cafe, even as far as the tour guide opening up her own account to book it. All the hotel accommodations were very comfortable and the breakfasts served there were delicious. Jack was able to help us fit our itinerary with all the sights we wanted to see. We will definitely be revisiting Japan again with his guidance.

Joined several trips. Great service, especially Ms Sweet Yuan is very helpful and detailed. Highly…read morerecommend.

这次参加了文景假期主办的欧洲9国游，觉得甚是愉快，收获颇丰。在此感谢文景假期旧金山店的谭小姐与导游邵璋先生。read more

they have a website where i got the quote from when i was doing ticket pricing research in '05 for…read moremy first trip to the Philippines. They gave me a quote and told me the quote was the lowest price for my planned trip. i asked other travel agencies, and no one came within $100 of that price. i had a feeling that the price was bait so i could come in, and then i'd get a totally different price...but it wasn't. the husband and wife combo (or brother and sister combo...i couldn't tell really) were awfully nice, and the price they quoted me on the phone was the same price they gave me when i came into the office. i'm going back next year and will definitely buy my plane tickets from them again.

I have been buying all my plane tickets to Asia over the last 10 years from Kamla at Holiday…read moreAdventure Travel. She ALWAYS beats the best price I can find on the web. Last time I thought I had her because her price was $5 more, but hers had a flexible return, mine didn't. So of course I booked it with Kamla

I found a travel agent for life! Cadao is short of a miracle worker and I'm so glad that I found…read moreher on Yelp! This is my situation: As soon as I found out that my mother died yesterday in Vietnam, I started to look for a travel agent. Because tradition dictates that her burial to be in 3 days, it was extremely important that we leave immediately. This was an unexpected event and because of the special situation, I needed someone who knew the requirements for travel to Vietnam and be able to get us plane tickets ASAP. Well it turns out the this is also Chinese New Years and travel to and from Vietnam is pretty much booked so finding 4 tickets could be difficult. On top of that fact, none of us had visas and this was Friday afternoon (SF time). No visa, no getting into the country. period. Cadao worked relentlessly until she was able to book our flights, and coordinating with her contact with China Airlines. This all was happening while I was in her office. Then we drove and dropped her off at the Vietnamese Consulate to get our visas. Initially, only my wife and I could get visas since we live here in SF and had our passports on hand. My sisters however had to fly in from out of town. Cadao stayed and waited until my sisters could email their passports to the Consulate for their special visas to be issued. It was later in the evening that she called to confirm that all the visas were issued and that the flights have been confirmed. We are leaving in 4 hours. It's rare to find someone who goes far beyond what you expect or takes care of all the arrangements like Cadao did for us in the situation. I can't express how grateful my family and I are for what she has done for us so we can be there for my mother's burial.

This is my first ever Yelp review…read more I've known Cadao Tran for about 20 years and I've just recently started using her and Smiles Travel again. For the longest time it was very easy to do most of the airline ticket and Vietnam visas myself. Now, post-COVID it's all become a lot more complicated. With airfares, it's been hit and miss. Last November she got a great price on a trip to Vietnam. On this month's trip I didn't get a bargain, but I didn't pay more either. ( Sometimes she can get special deal with business class !) What I've really appreciated is someone who knows the ins-and-outs of Vietnam travel visas. The new requirements getting a visa are supposed to be friendlier and easier, but I found the e-visa confusing and complicated. I'm much happier just turning the whole process over to her. If you're having any problems with the Vietnam visa process, just call Tran Cadao at Smiles Travel. She's very responsive, very knowledgeable, and very helpful. You can contact her by her cell phone 415-516-0332 Jimmy B

I have booked all of my (10+) cruises through Jack, one of the owners, and couldn't imagine not…read moregoing through his company. They make it so easy from booking the cruise, fights, to pre or post hotels, excursion recommendations and more. They keep you in the loop with any changes with your cruises. On my last cruise our flight was changed due to the airlines schedule change--Jack called us to let us know the change, talked us through our options and help us make the best decision on a new flight and then made those changes. There is no additional or hidden fees through his locally/family owned company to book your vacation. I always recommend Cruises and Beyond and Jack when booking a cruise.

If you're looking to take a cruise or just get away, these are the people to talk to. They've been…read morein the industry for years, have tons of experience, can help you find the best deals, and are really nice to work with.