When my dad unexpectedly died during my trip home to Ireland, Catherine was available and extremely…read morehelpful in sorting out the rescheduling of my return to San Francisco.

This review is way overdue. I had such a wonderful experience working with Catherine for our summer…read moretravel plans. She helped me coordinate very complicated air travel for me and a family member departing at different times but meeting up at the same times. she was so easy to work with very good communication and I would totally work with her again!!

Do not use this travel agency. They will ask you to pay for ridiculous fees that do not make sense…read more A 5 day 4 night trip was booked. On the first day we arrived, we were to be by ourselves, no tour guide at all. We slept and the next morning was the first time we stepped onto the tour bus. However, we were still expected to pay "service fees" for the first day, for services that were not provided. What a ripoff.

I went to this agent to help me with travel visa. They are extremely helpful and prepared all the…read moredocuments that I needed for my visa. I would recommend this place to my friends and family.

My review mirrors a little of the issues that one of the other poor reviews noted. I'll preface…read morethis with JoAnn is a lovely person and I enjoyed chatting travel with her at the onset and I don't write this lightly to trash her business. I called JoAnn at the end of November which generally is precarious bc it's the holiday season but I was able to contact her following a trip she had just come from. We chatted travel and her trip and I told her of the trip I wanted to plan for my birthday this summer on a tight window in early June. The original plan was for a vacation of 10 family members to Portugal and Spain but 4 of my family members couldn't make the trip so it ended up being my wife, 2 kids with my parents. I noted this possibility to which JoAnn was amenable. The issues arose when I didn't get a callback or message until end of January, which honestly I didn't mind too much just bc again the holidays...and we had 5 months to burn. To add she was going through a personal matter which I also understood. I reiterated the people going, the dates we'd want to go and locales to which she said she'd get back to me. The problem was...she never did. I'd try to reach out, only to get an assistant or someone in the office who couldn't help, I'd email, and then maybe 3 weeks to a month later get a message back with JoAnn noting I was on her list to follow up. All things considered this went on for months until about middle of March (2.5 months prior to when we were supposed to leave!) when I finally got a list of flight times which had the wrong flight dates/times/names. I'd also asked her to find direct flights to ease the travel burden with 2 young kids, which was never acknowledged. On the delays in response, I tried giving her the benefit of the doubt just because maybe deals were better at a certain time and bc of her previous personal issue but the lack of follow up was bordering insanity, and I'd like to think I'm fairly patient. I had also offered a few times to meet in person to nail the trip down but she'd blown me off and said she had other clients to attend to. Amidst the lack of response and attentiveness I think I even tried to give her an out and noted in a message that if she couldn't handle the trip I'd understand but she just kept telling me I was on her list to follow up. And the lack of awareness to admit she could or would not help me is what really bothers me still... Ultimately, I felt it was time to cut the cord on this venture and told her in email which also never got a response. My hope was to offload some of the planning to someone with expertise but Joann couldn't even get me flight times in a reasonable manner. It was frustrating to say the least as friends or family would ask if we'd have details or an itinerary down and I'd say "no...we're still working out the air travel." My wife and I ended up planning the trip ourselves and it worked out with lots of memories. But I can't recommend Portal World to anyone after my experience.

Portal World Travel assisted us with planning an incredible multi-stop trip to Portugal. This was…read moremy first time working with a travel agency (hi, Millenial here), and I am completely sold on the value of working with one. We got an impressive deal on our flights including an upgrade that we could not have found ourselves, received invaluable assistance on planning our itinerary and activities, and enjoyed the peace of mind while traveling of knowing there was someone back home who would help us if we ran into any trouble. With both my husband and I habitually working long hours, having help with the planning was so critical to being able to really just enjoy the experience and not stress out over the details. My husband and I look forward to working with Monica again as soon as we're ready for our next trip!

I recently completed my first--definitely not my last--trip with Travel Darlings, and I'm excited…read moreto share my experience. After years of seeing Koh Samui as my screensaver, I finally decided to make the trip happen. My schedule had always been too hectic, but with only three weeks' notice, I reached out to Travel Darlings to plan a custom two-week trip to Thailand, including Bangkok, Koh Samui, and Koh Phangan. Despite the tight timeline, Irene put together an experience that far exceeded my expectations. She took the time to understand exactly what I was looking for and built an itinerary that felt personalized, thoughtful, and incredibly well organized. Every detail was handled seamlessly--from transportation and transitions to top-tier hotel selections. Each day was perfectly balanced with curated activities, excellent guides, and spot-on recommendations for restaurants and nightlife. This trip simply would not have been the same without Irene and Travel Darlings. If you're looking to travel stress-free while still having an unforgettable, high-quality experience, I highly recommend them.

We just booked a multi-week trip to Japan with Travel Darlings and they were great! Irene is…read morewonderful to work with--super knowledgeable, timely, a problem solver and filled with tips on restaurants and even the mechanics of working train ticketing machines, etc. Plus, she's energetic and fun!

This is the best place to purchase airlines tickets. forget online you can call them or just walk…read morein and purchase. Thanks Tim

From the owner: Specializing in tours and cruises to Greece and the Greek Islands.read more

UPDATE: We got home from Mexico a couple of weeks ago, and I gotta say....my vacay was perfect…read more The resort was beautiful, the people were super nice, the weather was perfect, and the drinks were strong. We can't wait to go back. ------------------------------------------------------------------------------------------- So the Do-It-Yourself stuff.......for me? Not so much. I was referred by a friend to Francisco at Travelnet. He demonstrated immense patience in answering all of my annoying questions, assured me he would take care of everything, and gave me the most amazing deal on a 7 night trip to Playa Del Carmen, Mexico. He even found a nonstop flight from SFO. If you gotta go anywhere, call him, aight?

Best travel agency in San Francisco!!…read more I go here for all of my travel needs. The staff is always super nice and helpful in answering all of my questions and they always work hard to get me the best price.

I applied for a new visa for China two weeks ago, but still had a reviewing documents message on…read morethe consulates site. My wife and I submitted are applications at the same time but she got her visa a week ago. Very nervous because we have a trip to China planned in three weeks. I found China Travel Services and called to see if they would handle my case since I am going on a domestic trip and would need to have my passport mailed to me in another city. I went to their office, now located in Chinatown SF, and spoke to Apple. She was very understanding and understood my needs. I left my passport with her and she instructed me to contact her when the status changed to submit my passport. Three days later I got the message to submit my passport and immediately contacted Apple. She said they would submit and will mail it to me when returned. One week later it was in the mail and returned to me with a new Chinese visa. Very appreciate the help and would recommend this service.

这次参加了文景假期主办的欧洲9国游，觉得甚是愉快，收获颇丰。在此感谢文景假期旧金山店的谭小姐与导游邵璋先生。read more

We used Travel Wizards for our trip to Easter Island/Rapa Nui off the coast of Chile. It was an…read moreamazing trip and the moai are amazing. Travel Wizards found us an amazing tour guide.

What an incredible trip! Two weeks exploring New Zealand with tours, professional guides, first…read moreclass hotels & car service. It was our "bucket list" tour & did not disappoint in any way! Our agent was knowledgeable & had many terrific suggestions. She accommodated our personal requests & made sure arrangements were confirmed. We're ready to book with Travel Wizards again right now

I've been using Boutique Travel for over 10 years, and I can't imagine planning a trip without…read morethem. What keeps me coming back is their ability to create truly bespoke experiences. Ellen has an incredible ability to tailor experiences, which makes each trip feel uniquely mine. She always finds the perfect balance by incorporating culinary, cultural, and art experiences that I love, along with athletic and outdoor activities that keep things active and engaging. It never feels one dimensional. I've used BT's services to book trips to Africa numerous times. Namibia, Botswana, Zimbabwe, and Uganda are just a few examples.. Each destination has offered something completely unique, and Ellen has hit the itineraries right out of the park. Gorilla trekking in Uganda was a once in a lifetime experience, and visiting the Skeleton Coast in Namibia felt like stepping into another world. In Botswana, I was lucky enough to see leopards up close, which is so rare and exciting! I have also vacationed in Tahiti three times, and each time has been magical and different! Most recently, my husband and I just got back from an incredible trip to Rangiroa, and we are already talking about exploring more islands on our next visit. Looking ahead, I am starting to plan a trip to Japan, and I will definitely be working with Boutique Travel again to put together the itinerary. Their attention to detail, creativity, and ability to truly understand what we are looking for makes every trip seamless and unforgettable. Highly recommend!

Ellen has helped us plan multiple trips to Southeast Asia, and most recently Vietnam. We're 2…read moreadults and 2 kids. She is always a pleasure to work with, listens to our wants and needs, and magically makes them happen beyond our expectations. Her contacts worldwide make traveling a breeze...always on time, super friendly, knowledgable, and just great people. Every time her accommodation suggestions are spot on and again, exceed our expectations. She is conscious of our budget that we set out and just consistently delivers with her experience and guidance. This is our 3rd trip with Ellen and we will definitely go to her first for the next one. You should too!

Short version: Courtney was amazing to work with! Responsive to our ideas, but offered…read moresuggestions. Presented good options. Considerate of budget and spending versus splurging areas. And always amazingly fast to respond. I would not hesitate to recommend her services to anyone or to work with her again in the future! Full review: We were planning a 3 week honeymoon to Italy and wanted everything to be perfect! Even though we are both totally internet research people, we've never planned a trip of this scale (or this meaningful to us!) and we thought that having a travel agent might help. We actually started off with another agent who offered honeymoon planning as her wedding boutique. After months and months of waiting for her to pay attention to us and getting nervous that nothing was done and regretting not just doing it ourself on the internet, she finally realized that she had too much on her plate and handed us off to Courtney. Boy was that night and day! From the first conversation with Courtney, she put me at ease, quickly assessed what was important to us and what the urgent planning priorities were and got started right away. Since we were behind schedule, she got going immediately. She provided us several options for airfare the next day, and we had that booked within 48 hours. Hotel section for our 4 city excursion seemed so daunting on our own, but Courtney really helped us out by listening to what were were looking for, sorting out severals recommendations, and then adjusting based on our feedback. She even looked into a couple of the hotels we had found on our own that we were excited about. After we made our final selections for hotels, she got them all booked, zero effort on our end, and proceed to investigate transport between all our ground destinations as well as activities! Everything was quick and efficient but not overwhelming. She answered calls and emails quickly, always addressed all of my questions (unlike many of my wedding vendors who would answer one part and ignore the 5 other questions!), and was generally a joy to work with. At the end of the our planning process, Courtney gave us a detailed itinerary of exactly where we needed to be, how we would get there, with times, payment confirmations, itinerary numbers, detailed accommodation information. Everything we could need in one handy pdf. I couldn't have put together a better resource myself! At the end our our trip, our airline went on strike, grounding all the flights for several days---which of course we had NO CLUE about in our honeymoon bliss! Courtney discovered this, emailed us to make sure we were aware of it, and how it might or might not affect us, and gave us instructions of what to do if it did. While it turned out we were on the flight right after the planned strike ended, had I not known in advance, I probably still would have been worried about what to do, and I was so grateful to have someone at home looking out for me with helpful information. All of this is to say, Courtney was truly fantastic to work with. She went above and beyond, and made our trip planning far easier and more streamlined. I would not hesitate to recommend her services! Thanks so much for everything!! :)

From the owner: Designing luxury leisure travel experiences through special connections and preferred partnerships.read more