I applied for a new visa for China two weeks ago, but still had a reviewing documents message on…read morethe consulates site. My wife and I submitted are applications at the same time but she got her visa a week ago. Very nervous because we have a trip to China planned in three weeks. I found China Travel Services and called to see if they would handle my case since I am going on a domestic trip and would need to have my passport mailed to me in another city. I went to their office, now located in Chinatown SF, and spoke to Apple. She was very understanding and understood my needs. I left my passport with her and she instructed me to contact her when the status changed to submit my passport. Three days later I got the message to submit my passport and immediately contacted Apple. She said they would submit and will mail it to me when returned. One week later it was in the mail and returned to me with a new Chinese visa. Very appreciate the help and would recommend this service.

这次参加了文景假期主办的欧洲9国游，觉得甚是愉快，收获颇丰。在此感谢文景假期旧金山店的谭小姐与导游邵璋先生。read more

I recently completed my first--definitely not my last--trip with Travel Darlings, and I'm excited…read moreto share my experience. After years of seeing Koh Samui as my screensaver, I finally decided to make the trip happen. My schedule had always been too hectic, but with only three weeks' notice, I reached out to Travel Darlings to plan a custom two-week trip to Thailand, including Bangkok, Koh Samui, and Koh Phangan. Despite the tight timeline, Irene put together an experience that far exceeded my expectations. She took the time to understand exactly what I was looking for and built an itinerary that felt personalized, thoughtful, and incredibly well organized. Every detail was handled seamlessly--from transportation and transitions to top-tier hotel selections. Each day was perfectly balanced with curated activities, excellent guides, and spot-on recommendations for restaurants and nightlife. This trip simply would not have been the same without Irene and Travel Darlings. If you're looking to travel stress-free while still having an unforgettable, high-quality experience, I highly recommend them.

We just booked a multi-week trip to Japan with Travel Darlings and they were great! Irene is…read morewonderful to work with--super knowledgeable, timely, a problem solver and filled with tips on restaurants and even the mechanics of working train ticketing machines, etc. Plus, she's energetic and fun!

Rosie did such an amazing job planning our 10 day trip to Slovenia & Croatia. It was filled with…read morethoughtful events, places to see, and things to do. Rosie worked with us to provide the best experience possible based on our interests and nailed it. My wife and I talk about our trip everyday. We will be working with Rosie again!

We had the worst experience with this travel agent, Rosie Allara. We planned our trip to the Middle…read moreEast - Jordan and Dubai. Both my husband and I have very busy schedules, we did not have time to do the planning ourselves, we needed a travel agent to do it for us. We clearly expressed it to Rosie. First red flag was on our first phone call. Our expectation for this call was that the travel agent would spend this call gathering information from us and asking questions about what we wanted this trip to be. Instead, after the initial couple of general questions, she started looking at prices of the hotels on her computer while we were on the phone and telling us what they were. After the first 15 minutes of this, we tried to steer her into what we thought the main purpose of the call was, but she would jump from one topic to the next and to the other and then back to looking at hotel prices again. It felt like she could not organize her thought process. Finally, after 45 minutes of being on the phone and being exhausted from a lot of jumping around and not being able to communicate to the agent in the organized manner, we decided to end the call with the agreement that we would communicate by email. Rosie started looking for the airfair for us. Her prices were very high and the flights she kept offering were at a very inconvenient hours - in the middle of the night or very early in the morning or with very long layovers that would make the flight unnecessarily long. We explained to her that we prefer more comfortable times and flights since it was going to be our vacation. That did not change anything. After a lot of back and forth, we felt a lot of stress and pressure where she would say that there was nothing else she could find from her wholesaler. Feeling between the rock and a hard place, we ended up going on-line and looking for tickets ourselves. We found a very good price on Priceline, 35% less expensive that her price with comfortable hours and flights. We told her and she was OK with us purchasing the tickets on our own. Now, we thought that the rest of the trip - hotels and organizing the itinerary would be fun and easy. Boy, were we mistaken. Rosie gave us an approximate/1st draft itinerary with some hotel suggestions. Being first time to the Middle East, we had questions about the itinerary and we did not like some of the hotels that she proposed. It would take her several days to respond to each email, and in her response she would ignore half of our questions. We had to send follow up emails, she would not respond for several days, then respond with half of the answers again. That was about the itinerary. When we asked for restaurant recommendations, entertainment recommendations, walkable streets where we could walk around in the evening, she would not know the answers at all. Her answer was "The information that I have is old and outdated, you can get this information from your hotel." Really? isn't it your job, as a travel agent, to have an updated information? Isn't this why we needed a travel agent so we don't have to scramble for this information when we are in a foreign country, not speaking the language. It was back and forth, we were running out of time, it was getting close to our trip time, we were not making any progress. She would not care about our time, she did not care about the information that we asked for. After 1.5 months, we felt that we did not accomplish anything, we did not get passed that first draft of the itinerary and unsuitable hotel recommendations. She did not complete a single thing for our trip. The only item that we had after working with Rosie for 1.5 months was the plain tickets that we purchased on our own. After depleting all our patience and being completely stressed out, we had to find another travel agent. Fortunately, he did a great job for us and we ended up having a great trip. As far as Rosie is concerned, even though she did not get anything done for our trip, she refused to refund the $300 fee that we paid her to prepare our trip. We believe that Rosie is completely disorganized and lacks knowledge in the travel industry. She indeed has outdated information from the time when she travelled to the Middle East herself 10 years ago. Even bigger problem is that she is not willing to do a new research and provide her clients with the new, updated information. If she is not interested in updating herself and all she does is re-use the same information year after year after year, she should not be in a travel industry that is constantly changing. In our case, we asked for a new information (like anybody else would), she just ignored us, did not respond to our emails, dragged her feet, ignored our questions, and wasted our time hoping that we would just go with it. Awful experience!

Very hit and miss on the tours they offer. The descriptions aren't often accurate. Their customer…read moreservice is terrible with random people from foreign call centers. You have to fight for your rights. They're owned by trip advisor so it's same company. They have a marketing scam where they want you to believe they offer the best, lowest prices. The problem Is nine times out of ten , it's not true. If you contact their tour operators, you'll find cheaper prices. They will price match if you contact them within 48 hours but then why not book directly with the operator and cancel the middleman. Recently having more bad than good experiences with them so moving away from Using them

Completely disappointed…read more A few days before my trip to Rome, this company canceled my Colosseum tickets without providing any explanation, even though I had purchased them almost a month in advance. Because of this last-minute cancellation, I now have to search for alternative tickets and pay a much higher price. This situation caused unnecessary stress and completely ruined my experience with this company. I would not recommend booking with them.

When my dad unexpectedly died during my trip home to Ireland, Catherine was available and extremely…read morehelpful in sorting out the rescheduling of my return to San Francisco.

This review is way overdue. I had such a wonderful experience working with Catherine for our summer…read moretravel plans. She helped me coordinate very complicated air travel for me and a family member departing at different times but meeting up at the same times. she was so easy to work with very good communication and I would totally work with her again!!

Jack helped our family plan our first trip to Japan this year. He was able to reserve a special…read morehands-on session with a famous ceramist in Seto, as well as a different pottery studio experience in Kanazawa. His travel agency went above and beyond when reserving our timeslot at the Square Enix ARTNIA cafe, even as far as the tour guide opening up her own account to book it. All the hotel accommodations were very comfortable and the breakfasts served there were delicious. Jack was able to help us fit our itinerary with all the sights we wanted to see. We will definitely be revisiting Japan again with his guidance.

I can't say enough about Jack Young, the owner of Clement Tours and Travel! My son and I recently…read morereturned from a trip to mainland China visiting Beijing, Shanghai, Guangzhou and Hong Kong. Our experience in each of those cities was extraordinary. We had an idea for an itinerary of where we wanted to go and what we wanted to see. With Jack's extensive knowledge and experience of China, he helped put together a tour package that turned our travel vision into a reality. The package included everything from air travel to high speed rail, ground transportation in each city, hotel accommodations, and a private tour guide in each city. This allowed us to focus on the trip and absorb the culture, the people, the sights, visiting historical locations and enjoying local food. The guides were very knowledgeable about their city and the places we visited. Jack even checked in with us in every city to make sure everything was okay. This trip will always be memorable for my son and myself in many ways. Thank you Jack!

Been using Classic Tours since August 1995. Very wonderful services & not just for plance tickets!read more

I would give them no star if I could!! Been going here since I was little cause my parents thought…read morethey are so genuine. Turns out that they are not honest, and don't take responsibility if they mess up on your visa. I was almost stuck in Asia because of them and had to pay a big fee to get back to the US. When I called them they try to turn this on me and said I should check my paperwork next time. Why do I have to check YOUR WORK for you??!! I trusted you and your company to do a good job on checking the details for me and twice you screw me over. Never again, they just lost a loyal customer. Garbage company.

Peter is the best in helping you book a flight, he is fast and accurate . He goes beyond to give…read moreyou excellent customer service. Thanks Peter

Quisiera contactarme con un agente de viaje pronto porfavor ya qus quiero viajar lo más pronto a…read moreNicaragua

My boyfriend needed his Chinese visa fast and Melody made it happen for us. She noted what date we…read moreneeded it by, was clear about what information to gather and easily accessible via text. She was communicative the whole way through and made this as seamless as possible. Definitely a place to go for your Chinese entry visa!

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BEST lesbian travel company! Trans non binary! I have had the best time on cruises and resorts with…read moreOlivia. Best experience every time!

Not for gay republican... never felt sooo out of place. Their comedians insulted for over 10…read moreminutes the republican side. 10k and could not get into the water bc there was seaweed 3ft tall and 5ft wide that stunk to high heaven every day.