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    WJ GLOBAL

    4.4 (40 reviews)
    Open • 9:00 am - 6:00 pm

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    I joined a tour held by Wen Jing to Hawaii on 8/30/2021.  Staffs were very friendly and kindhearted, specially Ms. Sweet Ruan.
    一男

    I joined a tour held by Wen Jing to Hawaii on 8/30/2021. Staffs were very friendly and kindhearted, specially Ms. Sweet Ruan. Hotel was so-so. I documented my experience before, during and after the tour in a video on youtube, https://youtu.be/MNZLoPlvpMc?t=85 Feel free to check it out.

    Canton Tower in Guangzhou

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    1 month ago

    Joined several trips. Great service, especially Ms Sweet Yuan is very helpful and detailed. Highly recommend.

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    5 months ago

    这次参加了文景假期主办的欧洲9国游,觉得甚是愉快,收获颇丰。在此感谢文景假期旧金山店的谭小姐与导游邵璋先生。

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    Alex W.

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    When I called, they greeted in Chinese and if you don't speak Chinese, they hang up on you.

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    13 years ago

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    7 years ago

    Efficient, organized, and patient! Great service! Thank you, Sweet Ruan! - (415) 813-1246 her direct line

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    11 years ago

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    WJ GLOBAL Reviews in Other Languages

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    Review Highlights - WJ GLOBAL

    “Sweet Ruan went above and beyond, even while on vacation, making the whole process smooth.”

    Mentioned in 12 reviews

    Read more highlights

    Star Vacation - LV Flagship Store

    Star Vacation

    4.3(11 reviews)
    1.6 mi•Outer Sunset

    I've been meaning to write this review because without the assistance of Elaine and Melody, our…read moretrip to Beijing, X'ian, Shanghai, and Chongqing wouldn't have been possible! It was a lengthy process to get visas done, book plane & train tickets, and have private tour guides in 2-3 months time. But they made it happen! All accommodations were clean and modern except for Beijing. But when we mentioned it to Elaine about the condition of the room, she took care of the situation and we were moved to a better room the next day. Make note that many hotel upper floors are better maintained compared to the lower floors in China. Each city had an AYCE breakfast buffet that was beautifully presented and prepared. We were definitely well nourished and fed for trekking and sightseeing! In Beijing, we saw the Forbidden City, climbed the Great Wall, walked around the Hutong area and had great food. In X'ian, we saw the Terracotta Warriors and the excavation site and museum. Managed to find a good spot near our hotel that had crispy Roujaimo (Chinese hamburger). And we found thick winter coats for only $20 USD! What a steal! And with the snow unexpectedly falling while we were there, it was necessary! In Shanghai, we explored the city, saw Yu Garden area, saw the LV flagship store and a huge Starbucks, one of seven in the world, where you see the production of coffee beans being roasted. We visited a few shopping malls to purchase perfume and make-up as well. In this city, there's an unusual combination of beautiful modern skyscrapers along side Chinese and European architecture. In Chongqing, we entered ancient caves with rock carved buddhas, saw stone bridges made from nature, experienced city life where they built the city in levels going upward rather than miles across. Honestly, I'd get lost since GPS couldn't tell you what level you are on! So glad we had a tour guide and driver who knew the city well! It saved us time and energy since we did not have to navigate ourselves. And with a language barrier, it would have made it even more difficult. All our gratitude goes to Star Vacation for creating and planning the itinerary for us. It was a fast-paced trip only staying in each city for just 2-3 days each. Our trip was exactly 2 weeks and it ended in Hong Kong, where we explored it ourselves. It was an expensive trip, but it was experience of a lifetime and truly memorable. We wouldn't hesitate asking Elaine and Melody to plan another trip in the near future!

    I had a great experience working with Melody! She was incredibly helpful and patient throughout the…read morevisa application process and made everything much easier and less stressful. She was always quick to answer my questions and made sure I understood what documents and steps were needed. I would definitely recommend this travel agency to anyone planning a trip to China. If you're looking for someone reliable and helpful to assist with your visa and travel plans, Melody is amazing! Thank you so much for making the process so smooth. I'm looking forward to my trip to China!

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    Star Vacation - Beijing ~ Hutong area

    Beijing ~ Hutong area

    Star Vacation - Shanghai ~ European architecture

    Shanghai ~ European architecture

    Star Vacation - Beijing Peking duck!

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    Beijing Peking duck!

    Clement Travel Services - Wish everyday is Spa day in Hilton Hua Hin

    Clement Travel Services

    4.0(24 reviews)
    0.3 mi•Inner Richmond

    Jack helped our family plan our first trip to Japan this year. He was able to reserve a special…read morehands-on session with a famous ceramist in Seto, as well as a different pottery studio experience in Kanazawa. His travel agency went above and beyond when reserving our timeslot at the Square Enix ARTNIA cafe, even as far as the tour guide opening up her own account to book it. All the hotel accommodations were very comfortable and the breakfasts served there were delicious. Jack was able to help us fit our itinerary with all the sights we wanted to see. We will definitely be revisiting Japan again with his guidance.

    Service is very lacking considering the business' name. My initial contact was in year 2010 when I…read morewas researching tours to China. My sister suggested I contact her travel agent who helped book a tour for her to China. The agent gave me some info over the phone, but said he would check further and call back. Well, I never received a call back. This year the same travel agent is the go between for a cruise to South America that my sister and a group of friends and family are sailing to. I decided to cancel and requested a refund. The agent requested an email since money was involved. I did as requested. Did I receive a reply? No. Too busy or indifferent? I went online and found my refund against my credit card, but I never heard back from the travel agent.

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    Clement Travel Services - Shangri La Hotel - Chiang Mai

    Shangri La Hotel - Chiang Mai

    Clement Travel Services - Mae Rim - Don Kaeo

    Mae Rim - Don Kaeo

    Clement Travel Services - So happy to have gotten my wife her birthday gift from The Orchid Jade Factory. ;)

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    So happy to have gotten my wife her birthday gift from The Orchid Jade Factory. ;)

    Golden Time Travel - Front of agency

    Golden Time Travel

    4.8(4 reviews)
    3.3 mi•Chinatown

    These guys are great for what amounts to a discount service, and though what you get is just as…read moregood as any of the big, expensive companies, it's worth noting that it's discounted for a reason--in this case, the bathroom on the time machine was a little bit foul. My girlfriend and I used Golden Time Travel when we wanted to take a vacation but couldn't get any time off. It's a great vacation option since you can be gone for literally months and return to the present only a moment after you left. Our first trip booked with Golden was pretty great. We wanted to get away to somewhere familiar so we went to San Francisco in 1905. It was real nice and the exchange rate was excellent, particularly because of inflation since then. The trolleys got us around real easily, and everyone was very friendly. We had a nice time staying at the Palace Hotel, and our bellhop, Edward, was wonderful. You can imagine our shock when, upon arriving home, we looked him up and found out he died the next year in the earthquake, along with the hotel which was destroyed in the ensuing fire. Very sad. I kind of wish we'd warned him now. The next year we saved up a bit and went to classical Greece. Golden Time Travel dropped us off and picked us up two weeks later without a hitch. My girlfriend has a lighter complexion, and though she got made fun of a bit for being a "barbarian"--several times we heard children chanting "bar-bar-bar" and making fun of our yet-uninvented tongue--the famous "Athenian hospitality" more than made up for it. Plus, those togas are surprisingly flattering. My only critique is that the cuisine left something to be desired. We forgot that this was pre-Columbian exchange, so no tomatoes, potatoes, chocolate, corn or avocados. Also, they hadn't quite figured out chemistry in that era, much less baking, so don't expect to be impressed with the pastries (no baklava yet). For our next trip we decided to check out the Bay Area in 2085. Now, I know this wasn't Golden Time Travel's fault, as they just provide the time machine, but this trip was an absolute disaster. Apparently Mark Zuckerberg is a robot fascist dictator in that year, and he forces loyalty through perpetual social surveillance. Well, it was really terrifying, and we spent most of the trip dodging the Google Civilian View drone copters that track down "nonconsumers" and install g-chips to catalog their brain. I know the contents of the future aren't the fault of Golden, but we would have appreciated some forewarning. They certainly have the technology.

    These guys are legit. I wanted to visit 18th century France, and lo and behold, there I was. Now…read moregranted, I've only tried them out once, and I really don't know the extent of their capabilities. As other Yelpers point out, it's definitely a service at a discount, no frills, and you have to be *really* explicit with your request. Don't leave anything up to chance, as I don't think they even have insurance (I bought my own). FWIW I think the Wild West and Ancient Egypt would be a blast, and who knows, maybe check out some dinosaurs? Note: they do *not* offer visits to the future.

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    Golden Time Travel

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    Viator

    Viator

    1.2(806 reviews)
    3.5 mi•Financial District, SoMa

    "It ain't necessarily so The things that you're liable…read more To read in the Bible, It ain't necessarily so" (George Gershwin) "I can't get up out of bed With this crazy feeling in my head Get up; get your man a bottle of red wine" (Eric Clapton) A 1.2 rating over 800 reviews? Well, it ain't necessarily so in my personal experience, because Viator sure exceeded a 1.2 with their San Francisco Super Saver: Muir Woods & Wine Country Tour. Our pickup at the San Francisco Hilton was pretty much on schedule, and by the time we made our last pickup, we had a crew of 26. Our driver/tour guide Glenda led us to a one-hour visit to Muir Woods National Monument, a lunch stop at Sonoma Plaza, three tasting experiences at Napa & Sonoma wineries, and a Golden Gate Bridge scenic photo stop. The bus was comfortable, but we were disapointed to see the charging outlet did not work. It was a long day with quite a drive to the multiple destinations. IMPROVEMENT OPPORTUNITIES Timing of the various stops can be improved with more time at Muir Woods and letting the passengers know that having a US National Park Pass will save you from paying the admission fee you will otherwise have to. We could have used more time at Sonoma Plaza. Mayo Winery was the best, and we could have used more time there. We could have used less time at the Ru Vango and ESPECIALLY Jacuzzi Wineries. The GG Bridge stop was fine. We experienced none of the customer service issues so many Yelpers wrote about. It would have been nice for the tour to have arranged a group photo of us somewhere. PRO TIP We saw references to the tour as operated by Viator AND Extranomical Tours, and that was confusing. We found out that Viator is basically a clearinghouse that sells tours for multiple tour companies including Extranomical. Viator doesn't operate the tours, they just sell them.

    I am writing to express my extreme dissatisfaction with my recent experience booking an Orlando…read moretour through Viator. After initially resolving a booking error, I received a confirmation email explicitly stating that hotel pickup was included. However, shortly before my scheduled trip, I was informed by both a representative named Vanessa and a subsequent agent, Susan, that hotel pickup is not actually provided for my hotel. When I inquired about the discrepancy in my confirmation, I was told only a manager named Jason at the Greyline Tour Operator could address it. Naturally, he was not at work. My experience with Viator's customer service was profoundly frustrating. I spoke with at least ten different agents, each providing conflicting information and empty promises of discounts. When I requested to speak with a supervisor, an agent named Mohammed placed me on hold indefinitely and insisted on handling the issue himself despite my clear request to speak with management multiple times. He eventually promised that a manager named Hazem would call me within ten minutes, but I never received that call. Upon calling back, I was forced to repeat the entire verification process with yet another agent, Cres, who also refused to escalate my request. Why do they need to verify my issue when they have all the information?! It appears that Viator's management is entirely inaccessible to customers seeking to rectify the company's own mistakes. I cannot recommend this organization to anyone. Viator consistently misrepresents the services provided, fails to honor their own confirmations, and operates with a level of incompetence and disregard for customer service that is unacceptable. I strongly advise others to avoid this company and save their money by booking tours directly with reputable operators.

    Photos
    Viator - Panama hats in Little Havana

    Panama hats in Little Havana

    Viator
    Viator

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    Travel Darlings - An cherub in a church in Noto, Sicily

    Travel Darlings

    5.0(80 reviews)
    1.9 mi•Marina/Cow Hollow

    We had the pleasure to work with Irene for our 2nd international travel needs, this time to…read moreThailand. Thailand has been on our "bucket list" and being invited to a Thai wedding provided the incentive to make Thailand our next international destination. From the moment we contacted Irene, we knew were would be in good hands (was there any doubt?)! After providing responses to Irene's questionnaire regarding our interests and desires about Thailand (along with several emails, text messages, and phone conversations), she provided an excellent itinerary that included flights, private tours, private drivers to and from airports, superb accommodations, and expert guides. During our 5 nights in Bangkok, Irene curated a centrally located hotel in Bangkok, an informal food tour in Chinatown, and an exceptionally knowledgeable local guide to introduce us to the some of the most historically important temples in Bangkok and Ayutthaya. During our first 4 nights in Chiang Mai, Irene curated a modern-styled hotel minutes away from the legendary Night Market (a must experience). We had the pleasure of touring Chiang Mai and the hills of Doi Inthanon National Park with an experienced and friendly local guide. There is no substitute to having a local guide to provide insights and knowledge about Thai culture, food, and history. Additionally, Irene had arranged a private cooking class where we prepared 7 Northern Thailand dishes, all delicious!! Our last 3 nights were spent at the Onsen at Moncham, a Japanese-themed retreat in the mountains before returning home. Although Irene provided many options for our destinations/events and hotels, our itinerary was completely customizable and ultimately, our choice. Whether you want to experience Thailand on the beaten or unbeaten path, but with comfort, reliability, and service, let Irene at Travel Darlings handle your needs!

    I typically travel a few times a year and either use AAA travel, Costco or an independent travel…read moreagency. I work 10 - 12 hours a day so I just do not have time to spend the time to verify every aspect of the trip. As a result there is ALWAYS a couple of issues while on the trip that I then have to spend time on cleaning up so my trip goes smoothly. I work hard and like to play harder so I am not interested in cutting corners for my travel experience but I do want everything I'm paying for and maybe a little extra. I contacted Irene by happenstance and she was a Godsend. She handled every aspect of travel, transfers, hotel, airlines, events while at our destination and every aspect of what she organized and scheduled was seamless. She knew when I was being overcharged and worked angles to avoid that. Whether it is a weekend trip stateside or an international trip Irene at Travel Darlings is the person to call. Also while you are on the trip she will continue to monitor any issues that arise and will not abandon you like most agencies since they are already paid. She will see the trip ALL the way through. Irene is an Angel and I look forward to working with her again! She is a true professional!

    Photos
    Travel Darlings - Japan in October

    Japan in October

    Travel Darlings
    Travel Darlings - A square in Ortigia, Sicily

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    A square in Ortigia, Sicily

    WJ GLOBAL - travelservices - Updated October 2026

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