Great services! Massage shampoo chairs are spectacular. Very relaxing. Coffee and tea service is nice as well. Parking is easy. Stylist Monique is wonderful. read more

I have been seeing Juliette here at the Libbie/Grove location for over three years. I cannot be any happier with her skill and the level of professionalism at Mango. They are amazing with their customer service, and their rewards program is top notch. I am very picky with my hair, and I have never come away disappointed with my cut and/or color. Go see Juliette! She is a fantastic stylist; a true perfectionist in the best way possible! read more

TERRIBLE SERVICE! I booked an appointment on Friday 5.5.17 for an all over color on Saturday 5.6.17 with a Master Artist. The service is $120 which is steep, but Mango came highly recommended and I was in a time crunch to get my hair this weekend. When I arrived at the salon I was told my appointment had been cancelled.... I had called in and cancelled my appointment. I did not cancel my appointment and needed to get my hair done today. In addition, when I called into the appointment line I explained that if they made a mistake please just tell me. It is quite concerning that someone would pretend to be me and cancel my appointment. No resolution was made and I was told it's being 'looked into'. I would not recommend using this salon because there is no guarantee that you be able to get your hair done. read more

My neighbor recommended Mango after hearing my frustration with other salons and my last horrible experience at Imago. Mango does everything right as well as follow up surveys. I love Aveda products too and they carry the full line. The girls at the desk are great with matching you up with the right stylist. The salon is very up to date decor wise and very clean. Tammy did a great job with my fine hard to cut hair. Location is nice with all the places to go at Grove and Libbie. Give them a shot they won't disappoint! read more

Thank you Destiny for one gorgeous head of hair! Oh wait - that is my hair! I really enjoy Mango at Gayton Crossing. The team is so collaborative. Destiny and Michael are fabulous. Looking forward to going to work with my gorgeous balyage! read more

It's really amazing what Amanda S. does to my hair every other week - she is amazing and all the staff at Mango make you feel very welcome!

Mango is the best local salon, great staff who are always willing to work with a crazy schedule and my stylist is amazing! I love going to Mango and it's worth every dollar! read more

***UPDATE: I see Meghan at Gayton Crossing and have been for the past year and a half or so. I am happier and happier every time I go. She is the sweetest and most accommodating stylist I have ever been to. I always leave happy and IF there were ever something I need tweaked (only has happened once and so not her fault, it was me being difficult ) she was beyond happy and willing to accommodate me! I cannot speak highly enough about her and I even told her tonight I would follow her anywhere! My only negative comment is the shampoo chairs at Short Pump (went tonight due to Gayton under repair) are not comfy like they are Gayton. But I love love love my stylist and Mango and I tell everyone. I've never received so many compliments on my hair!!!! Thank you!!!!!! Original Review: I have been in search of a good stylist for years now. I went tonight to the new mango location at Gayton Crossing, I was due for a cut and color and just happened to call today to see when I could get an appointment. They actually had an appointment available today with the stylist Megan! I always go to my hair appointments with a little bit of trepidation, it seems that every time I go it never comes out how I wanted it to (I want to add that I'm not speaking of mango salon, but other salons that I've tried)But after my appointment tonight I think I have found my forever stylist! Megan was great, she was super patient with me and how picky I was. She even went back and basically re-cut my hair after I asked her to angle it more. I know I held her up and took a lot of her time but she was so sweet and so patient and I absolutely love my hair cut and the color is beyond perfect! Thank you thank you thank you! I can't wait until my next visit! read more

As a guy, entering a salon was a bit unsettling. Amanda Cary made me feel right at home, and she is a great stylist. Now, I am hooked on the extras you get when you step up to the next level. Thanks! read more

Ashley gave me highlights and she did a great job! I randomly came to Mango but she was confident, playful, positive and creative. Would definitiely come back! She was great with color and $120 for partial highlight is not bad! read more

I just went yesterday in a mad rush to fix a horrendous haircut that was received the day before. I'd never been there before but had heard it was a reputable salon so I decided to take a gamble with the few remaining hairs on my head. The salon is beautiful, in a nice location. The parking in the back was an added bonus. By some miraculous occurrence I landed an appointment with Laura and thank God that I did! She listened to my lengthy explanation as to why my hair resembled Mrs.Swan's and we discussed possible fixes. I received a lovely wash and dry(the hand massage was a very nice touch) and a great cut! Laura managed to fix what someone else had broken. I can now be seen in public without small children mistaking me for Dora the explorer. I will definitely be going back. read more

I had gotten hair cut at another salon after being out of town. I regretted it and returned to mango salon. The libbie/grove location is closer to me now and Jaime is a miracle worker and amazing stylist! read more

This place is ridiculous! A franchise that gives school-grade service and purports to be more "high-end" than they really are. They grossly OVER-charge clients to pass the costs along to their pretentious, New-York-wanna-be facilities which still fall WAY short of the mark! My cut was uneven, the stylist wasn't able to give recommendations regarding "edgy, fashionable, relevant" looks and just went with what was safe and what she could do well which wasn't much, AND, the color was horrible! Way lighter than I asked for and any additional high/low light services were added on in like $60-$70 increments! Do not go here. This place is an absolute rip off! Could get a better quality, more stylish and WAY less expensive cut/color up in DC!!! read more

Let me first start out that the customer service and employees at the location are all SUPER nice and accommodating. I didn't have any problems with a particular person what so ever. What I had issues with: I went to Mango Short Pump for an eyebrow tinting and waxing. It was a last minute appointment, and I had never been to a Mango Salon before. The girl left the tint on my eyebrows for 15 minutes, and then waxed them for maybe 5 minutes. I went up to the counter to pay, and the cashier said the cost was $45. I just stood there shocked for a second, because I thought it had to be a mistake. It is my fault for not looking up prices online beforehand, but $45 for this service was absolutely ridiculous, and the girl didn't even get all of the hair. I'm sure they will never lower their prices, but I'll definitely not be going back there for anything because there are places that would do a great job, for half the price. If eyebrow waxing costs this much, I can't imagine a full head of hair.... *Edited* I went home and looked in the mirror, and I had to pluck my own eyebrows afterwards because she missed so much. Also, I guess waxing can't give you an arch to your brow, so mine are straight across and I look angry even when my face is making no emotion. I'm still pissed I paid that much, and I'm pretty much doing all of the work myself afterwards. That's like, two tanks of gas...*&^%$#@! read more

I love this salon. It smells awesome! I love my stylist, Monique. She's great with natural curly hair like mine. She can cut it so it still looks good straight or curly. I would definitely recommend her if you are looking for someone that can handle natural hair and maintain it's health. read more

I called Mango to schedule a consultation and warned them about my hair extensions and relaxed hair. When I waked in I was greeted with nice smiles. I had an appt with Hope who is apparently the top master stylist and educator of the salon. She immediately told me she had no experience coloring extensions and needed the help of another stylist to do my hair. The manager was unable to guesstimate how much my hair would cost due to the length although I did not want it cut. I scheduled an appointment trying to say positive about my future hair experience. After leaving the salon, I received a call saying they would not do my hair due to the extensions. What makes me mad is when I called about scheduling the consultation I warned them of my hair and was told it was able to be done. This place wasted my time! read more

I go to the Short Pump location and absolutely love my stylist. I am a loyal customer who has been going there for years, because of her and I would not go anywhere else. The one downside is that there is nowhere to hang my purse while sitting at the stylist station. They offer a room, that is not locked and unable to be seen from the station, which I would not put my belongings in. I have also heard from other stylists that items have been taken so I really don't want to risk putting my items in there where they are not secure. I spend a lot of money at this place, I don't appreciate having to put my purse on the floor while getting my hair styled. I have asked management multiple times to add purse hooks to the stations but they have refused my request. Other than that response from managers, I really like this company. read more

Mango isn't worth the cash. I don't really understand their mantra that you get the "full salon experience" every time you go---I got a hand rub, and that was about the only thing that differentiated it from any other salon I've been to. Plus, I don't care how fancy the products are supposed to be: Aveda smells terrible and this salon reeks of it. They charge exorbitant prices for their cuts; what they considered a mid-range stylist consistently cost me 80 bucks just for a cut and blow dry. One time they fit me in last minute, and a bizarre man whose name I cannot recall cut my hair. My instructions could not possibly have gotten more simple: I want a trim. Don't change the style, don't take too much off. He proceeded to completely change my hairstyle to such a distressing degree that I was crying in frustration before I even completed the five minute drive home. Once I got back from a business trip a few days later, I called them and politely requested they fix it free of charge, as I was still unhappy. To be fair, they were GREAT about fixing my hair and were practically tripping over themselves to remedy the situation. They put me with one of their top-tier stylists who was, while unable to completely repair the damage done to my hair, vastly improved the shape. Additionally, they gave me a free manicure for my trouble. So in that regard they were great, and my low rating is not based on a single haircut I received---people get bad haircuts all the time. Rather, it is simply not worth the price I paid for services. I used to go to a place of similar caliber (plus, they served wine!) in Chattanooga, and I rarely paid over 40 bucks for the whole process. read more

Expensive but top quality. Great atmosphere, top notch staff

My review is for the Gayton Crossing location. Without a doubt the worst overall experience with a hair salon ever. If I could give less than one star, I would do so without hesitation. Other than the initial scheduling of the appointment, every interaction - in person and on the phone (when that actually happened) was terrible. Initial appointment resulted in the stylist being 30 minutes late. To the salon's credit, they did call to say they were running 15 minutes late. Unfortunately, that was an understatement and set the tone for all future communications. The stylist gave me a bad haircut which required a second visit. The second visit also resulted in the same stylist being 15 minutes late - no call this time. After I provided feedback to the management, I received a voice mail offering a complimentary haircut with a different stylist. When I attempted to return the call, it was impossible to speak with a manager without leaving a voice mail. The appointment was never scheduled since the manager did not return her call as she promised. To add insult to injury, the original stylist wrote a hand-written, poor attempt at an apology that simply stated she MIGHT occasionally run behind with a client. If you won't own your actions and their consequences, then don't bother. I am willing to pay a premium for services when there is a benefit such as not wasting my time. However, when the services rendered can be obtained elsewhere at a lower price and/or a higher quality (both in this case) I will be taking my business elsewhere. read more

I'm super picky about choosing hair salons and tend to stick with one for years and this is THE best! I've been seeing the same stylish for years and love, love this salon. Mani Pedis are awesome too! read more

Not a fan. Even though my experience here was years ago, I make sure to never go back or recommend to friends/family. I had an appointment here to get my hair done for my bridal portrait session. The stylist was nice at first, but then she gave up because she could not get my hair to hold a curl. She barely tried. She never asked anyone else to help and I ended up leaving in a bind with my scheduled portrait session in an hour. Thank goodness for friends who can handle last minute hair emergencies. Mango did nothing to make this up to me. Still bothers me years later. read more

Great stylist. Ambience lacking. Tend to try to up sale you. Wish they would focus more on just taking care of the customer.

Went to the one at Short Pump and loved it. Niki gave me a great hair cut and style. I have already gotten two people to go and a third one will a little later. I highly recomment them. read more