Just like multiple people have said, this business is honest. They will not charge you unnecessarily or upsell you. 20 minutes into a road trip with my friend and dog, I smelled alcohol coming through the AC. Thinking it was my coolant leaking, we came across this auto shop with the fear that our trip would have to be postponed or just excruciating driving through SoCal without AC. But the idea mechanics inspected my car thoroughly and said nothing was wrong. It took some trust on my end to proceed with the trip after. And the smell somehow slowly dispersed after. Later, I found out that the cleanser for my friend's dog had leaked from the bag and had been circulating throughout the car, ha. This auto shop could've easily said they needed to check it out for a day or made up some reason to charge us. But they were honest and professional. My friend and I had a good laugh about it. read more

Wilbert is awesome. Took care of my car first thing, checked it over and made sure it was good, got new brakes and fluids. Super knowledgeable and super nice guy. Reasonably priced. Worth the drive. Definitely will return for anything my car needs. Thanks Wilbert! read more

Mandalay Auto is a wonderful service shop that always does a great job and has very reasonable prices. Wilbur even found me a matching missing hubcap for a pretty old car! read more

This is human with a straight mind and kind soul. He will not up charge you a penny. My vehicle has issues but I usually know what's up . My family takes there old cars and he doesn't charge my sons for a simple diagnosis usually others will charge a hour rate. I trust his judgment and honesty !!! read more

Always love going to Wilbert whenever my Jeep has problems. He's honest, reliable, fast, and friendly! Thank you!

Awesome guy, super friendly and didn't charge me on minor fixer with my windows not working.

GREAT SHOP!!! The mechanics there are honest and wont charge for work that doesn't need to done if not needed and will tell you if it does. Their prices are fair too. read more

These people are the most honest and hard working. I only bring my cars to them. They never try to upsell me and I always feel great doing business with them. Super knowledgeable. A+ service!! Completely recommend them. read more

Horrible customer service please stay away from this horrible scammy auto repair place please do go to a different auto place besides here they will rip you off and tell you false information the girl in the front desk with glasses is a horrible unprofessional person this place needs to be shut down I will call to report about this establishment read more

I have never felt such a positive, welcoming, and genuine customer service here. I came here because it was recommended to me and I was hesitant at first because I live in LA which is about 30 miles away. But my drive here was definitely worth it. Pep boys took advantage of me and tried to charge me $800 (w/tax). I went to them because my engine light was on and they "diagnosed" my car for $100 and told me that my brake pads were metal to metal ($410), gas cap is loose ($35) and evac cap is open ($45). I was shocked so I decided to make a trip to Wilbert. According to Wilbert, my brake pads were still up to 60-80%! And the gas cap that pep boys changed was not in specs for my car! Pep boys is a joke. Wilbert did my diagnosis for free, double checked my tires and the gas cap, etc. Needless to say, Wilbert is such a genuine mechanic who only looks out for his customers. Here on out, I will for sure be coming to Wilbert and will be recommending this place to everyone I know. Please support this guy! read more

Wilbert the owner is great! He is very honest and does a good job. He actually turned me away and said I didn't need to change my brakes yet. I've also had other things serviced like my AC, tires, brakes and fluids. He's very transparent and friendly. read more

Wilber has been my family's mechanic for over 20 years. His price is very fair and he's always looking for our best interest. He doesn't try to sneak in extra costs or services. Very trustworthy. read more

Family owned and operated business with expertise in automotive repair. I had my Jeep diagnosed by 2 other auto repair shops, one of which found my ECM to be faulty with a hefty repair bill of $1,575. Who I reported to the BAR for their inaccurate diagnosis. The next was a Jeep dealership which diagnosed a bad engine harness at approximately $4,950 to fix. And lastly I had the opportunity to have my Jeep repaired by a courteous, friendly, honest, knowledgeable "Mom & Pop" shop here in Walnut, Ca who fixed my Jeep for $180.00 flat. I was also able to pass my Smog without a problem! Many thanks to Wilbert & Imelda for all your hard work and saving us big bucks which helps a lot under Biden's economy! I can't say enough to sing their praises... Alan O read more

Met with Wilbert yesterday 08/23/21 for brake service. I told him brought my own OEM brake pads for front and rear. Couple hours later, he called me and told me the truck was ready for pick up. When I arrived back at the location, he told me that my front brakes are still good (70%) but the rear needed the replacement. He was very honest and straight to the point. He could've easily charge me more for unnecessary labor but he didn't. Highly recommend! read more

Mandalay Auto Center - Brake service - Auto Repair Near Me - Walnut, California

Mr. Wilbert is literally the little Miyagi of cars. I promise if you give him nearly any car, he can surely work his way around any issues that you are having. He is a very knowledgeable and funny guy that can do the job with ease. This shop will not bs you or try to scam you unlike stealerships. However, they will provide you a reasonable price especially for the quality of work you are getting. Come to Mandalay to ensure a solid automotive service. read more

Mandalay Auto Center - Front of store - Auto Repair Near Me - Walnut, California

THIS PLACE IS THE BEST! Funny little Asian guy running around fixing cars, super Speedy Gonzales about things, too. Always a smile on his face Front desk receptionist is always busy but she is always friendly as well. Fixed my car in under a hour, you can tell he knows his way around cars very well. I think I will be coming here for all my other oil changes, too. read more

The best place and been going here for 10+ years now. We bring all our 4 cars here for maintenance. They are very honest and they won't swindle you to pay on something that you don't need. I won't never return to cars dealership for maintenance. read more

There is not enough that I could say about Mandalay Auto. This place is honest, knowledgeable, and reliable. I am definitely picky when it comes to my vehicle and I HATE car problems. Until Mandalay Auto I wouldn't take my car anywhere else other than the dealer. This place had won and continues to keep my confidence. read more

JUNE 2012 My scion TC zooms down the 60 freeway headed east at 1am. My gas is full, my oil was full, and all seemed well with my car, boy how I was wrong. CLANK! DING! BANG! Those sounds spilled from my engine bay and into my ears like finger nails on a chalk board. Smoke, white smoke began to fill my windshield as I began to make my off the freeway. Exiting the freeway my car powers off and everything locks, luckily I was able to pull off into a residential area safely to phone AAA. A few days later I had my car towed to Toyota of puente hills, they wanted $1.5k just to open the engine to see if that was the issue, and if it wasn't then that money is gone bye bye. Then of the engine was blown that would cost $5k to replace! Hell no! Had my car towed over to Mandalay auto at the recommendation of my good friend. He told me wilbert at Mandalay did great work and would work with me. He knew immediately as we spoke over the phone what had happened to my car, that my engine was blown. All I had done was given him a verbal description, he didn't need to open my engine or even open up the hood to know that was the issue. I knew at that moment he was a guy I could trust. He needed to find an engine for me and did so in a matter of hours and with just under 50k miles. So less than my original engine. The install went well, he serviced my car and had me back on my feet in a matter of weeks. CURRENTLY I continue to frequent Mandalay auto for my services and have never had any issues out of my vehicle since. I will never return to the dealer, because they are the reason my engine blew in the first place. (I took it to puente hills Toyota and downtown Toyota regularly) The service at Mandalay is A+ ( the woman at the front desk is a bit hard to understand but she is so freaking nice!) Wilbert is an all around great guy who is honest and knowledgable about all things auto. He is a mechanic I trust and rely on to have my car functioning properly. I have recommended a bunch of people and they all agree! read more

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Wilbert is one of the best of the best. If i have any problem he will help and fix it. He helped me on my S2000 alot and a great friend :-) Randy/FilthIEst read more

Mandalay Auto Center - Great working on s2000 - Auto Repair Near Me - Walnut, California

we have been going 3 times to have our car check and repair for a leak but told us to come back, after we came back the 2nd time, they told us they cant accommodate us coz they dont have the space to park our car while being there to be left behind, then the owner decided said to tell us if we can come on monday and the owner said he will put us #2 on the list for the schedule and we told them that we will leave our car for them to fix and they said much better, so here comes monday, our 3rd time to go there, we met the owner and told us if we can come back tues, so my brother ask why do i have to come tomorrow when i am here today and i have already a schedule today, i mean they got mad, they were very rude. read more

It's rare to find an honest and fair mechanic, who tells you exactly what you need and tells you what you don't really need to take care of right away. We bring in our Solara here for service and maintenance whenever needed and we trust them to do the right job every time. Can't bring my bmw here simply because it's too new and they don't handle these types of vehicles, but if we had any other vehicles, we'd prob bring them here. Very fair pricing and very friendly. read more

Came all the way from Nor Cal just so Wilbert could work on my car. He replaced my clutch with a brand new one in just 4 hours. His work is spectacular and his customer service is even better. If you need any work done on your vehicle, I'll recommend this place every time. I will be returning here if my car ever needs anymore work done. Definitely worth the drive! read more

I highly recommend!! Don't hesitate if you need to fix something on your car. They will give you the best advice on what to do and not to just try to take your business. Their pricing is reasonable and they usually get service done in 1 day if you drop off in the morning. read more

When I used to drive a Honda Accord I would always take my car here. They are very nice and even though I am female I never felt like I was getting ripped off here. It's a small place but they treat you like you are family and will explain everything that is wrong with your car to you. Ask for Wilbert, he's the man!! read more

5-stars if they got rid of the front desk person. I've used Mandalay for years and found them to be competent, very reasonable and honest in their dealings. Wilbert is a 5-star technician who is super knowledgeable with all Asian cars. Unfortunately their customer service has declined tremendously at the front desk. It's a simple solution, take a class in customer service. Don't bring your personal problems to work. The customer is the reason you have a paycheck. read more

Superb service no worries just take your car for repair they do the rest, my 12 yr old car still in good running condition with more than 200,000 mileage because of them read more

We come here for all sorts of things. Wilbert's the best! Part change, oil change, we rely on him fland his team for eveything. Great sense of humor too read more

Brought a few more cars to Wilbur and couldn't be more satisfied. He fixed the AC on my FJ cruiser, and water pump on my Benz. Always reasonable prices and no BS, ever! He was also repairing my buddy's BRZ and replaced shift linkage bolts that the dealer had left out, with spare parts from a transmission he had lying around. Thank you Wilbur! read more

My experience with Mandalay is quite disappointed. Came here to do clutch replacement (scion tc) because my friend knows Wilbert (the mechanic). Quoted me $300 for the labor (I brought my own parts). I ended up paying $424, because the Burmese lady (the owner) said my car was really hard to work on (cmon it's toyota and it has a camry engine. smh) and charged me 8pcs fender/bumper retainer clips for $3/each. Told me it's gonna be done by 2pm, ended up done by 6pm. The best part, Wilbert cussed here and there in front of me and blame the car for having such a terrific engine design. He acting like I made him waste his time by all this clutch job. For quality of the job, I'm (again) really disappointed. First of all, he took out the FWD axles, then when he put it back, my steering wheel became not straight. Second of all, when I asked him to bleed the clutch, he said it doesn't need to be bleeded. This guy either tries to act stupid or lazy. I think both. Horrible attitude, a lot of BS, terrible job, so unprofessional. This place is not for me. Never going back for sure. read more

I was told I needed my bearing replaced in order to get the dust out of the back of my car, but the cost with labor felt like it was a little too much. I had my family friend make an appointment at this place, and was told they would do it for half the price!! I took the car in at 8AM, but we had accidentally ordered the wrong bearing. They still reordered and had my car fixed by 2PM, and even replaced my hub!! The lady that I talked to was very sweet and knew what she was talking about, so I felt comfortable with everything. Great service, decent cost (which is an overstatement) for parts and labor. Definitely coming back here! read more

I had to bring my S2000 here to replace a blown rear differential mount. Even though they were booked for Saturday, they still squeezed me in for 8 a.m. appointment. I thought I would have to wait forever because there were at least 7 cars being worked on already. Surprisingly, Wilbert took a look at my car right away and was done with it in about 40 minutes. Even though this was my first time here, they treated me like a long time customer. Best of all, I only paid about 60% of what my other mechanic was going to charge me, and his price is pretty good already. I'll definitely be back here for other maintenance work on my car. read more

We have been going to Mandalay for years now. We trust them completely with our vehicles, and they have always treated us with so much kindness and concern over the years. Hilda and Wilbert--they're an awesome team. They're always so helpful and they do their very best all the time to keep the cost down on our repairs, without skimping on quality service. Whenever there's anything wrong with our cars (our cars are both very old with a bazillion miles on them), they're the first ones we call. Thanks, Mandalay! You'll always have loyal customers in us! read more

I went to a competitor's for a few years. One day, I guess I failed to get an oil change on time and they couldn't unscrew my tank due to how dried it was. They referred me to Mandalay a few blocks down. Why would they send me to a competitor who does it for cheap + other things and for less? They fixed the problem and I've been going to them if I'm ever in the neighborhood. I just moved back into the area and was glad to head over there again. They never try to sell me on anything and are honest on what's wrong. My break pads were screechy and I needed an oil change. They fixed a few things including air filter, etc. all for under 300. It was ready in just a few hours. They didn't lie when they said they had time for me on a Saturday. Otherwise, I'd be stuck in the area for hours. Thanks! read more

Been going to Wilbert for 15 years. He has serviced all my cars. He worked on my Lexus rx400h,Camry, a 240dl Volvo wagon. From Japanese to European, he can work on all cars. read more

Honest, friendly, very good work. Always happy to spend my money here. read more

Wilbur and Hilda have always gone above and beyond for me and my cars. Like it was mentioned above, the Volvo work was better at a Volvo specialist but other than that, they are perfect. If you've been there recently you will see that my lifted Dodge truck is finally out of there. It was there for months while I tried to find replacement parts for my lift, the parts were discontinued. Here right now as they do a rear brake change and service on my 2015 Toyota Venza. I continue to patronize this shop and spread the word to friends and family every time service is needed. Robert with the big truck read more

Horrible service spent over a one thousand dollars to fix my car and now am having the same issue again. Now to make it worse the owner never has the time fix my car been going back and forth with that woman that has working there is the worst Attitude ever read more

Been going here for over 15 years, always happy to see Hilda and the staff. Great people, great work. Sometimes little lag but what company doesn't. Support small local businesses! :) read more

Very Honest People. Dealer told me to replace my mounts these peeps are awesome!! Nothing wrong with my mounts. So if the dealer told you replace something and need second opinion- I recommend Mandalay Auto Center! read more