Dora and Larry are monsters. Care only about collecting their dollar no matter who they hurt to get it. Absolutely no compassion for grieving families. Make it difficult just because they can. Larry has a power trip and a very bad attitude. Their response to negative reviews is extremely tactless and aggressive. Same as their in person interactions. It's sad this is who is contracted with law enforcement. Doesn't create security or trust for an already flawed system. read more

I had an excellent experience with Casey S from Mammoth Towing and Service. Casey was extremely professional and friendly, making the entire process smooth and stress-free. He responded to my call quickly and arrived promptly, which I really appreciated. Not only was he easy to talk to, but the towing price was also very reasonable. I highly recommend Casey S of Mammoth Towing Service if you need a reliable towing service! read more

Mammoth towing is absolutely the best. Their driver Marc is professional and polite. He goes above and beyond to get the job done and is extremely knowledgeable. read more

Extracting my golf cart from a community pond was completed efficiently and quickly. Thank You Mark! He is a valuable asset to your business. read more

Excellent fast swevice! Mom and pop shop. Thank you for helping out and giving a military discount! read more

My technician you guys sent me was the best tech I could've asked. His name was Mark. He had a no give up attitude. He was here really fast and it was not easy to get the keys out of the trunk. But after well over an hour he got it. So huge shoutout to Mark with Mammoth Towing company. Thank you so much. John Anders read more

Marc at mammoth and towing is what every employee should look up to be. Incredible guy, He takes pride in his job. Made sure i was good and comfortable. 10/10 man right there. Any supervisors above him reading this PLEASE take care of this guy! He is all positive, always doing his best. Dont let a man like this break down! He helped me when no other towing service would. When he arrived he asked if i was cold and i said yes and told me to hop inside the tow truck and warm up cause he had the heater on, told me to make myself at home. He handled my car with care and didnt do any damage to it while loading it on the truck and unloading it. He asked if I was thirsty when he was done loading the car on. Super nice guy, down to earth, all he cares about is doing the right thing and making people happy and giving back to his community. He deserves a raise 10000%. He came to help me around 2:30am. Couldnt ask for anyone better honestly cause he is the man! Call mammoth and ask if Marc is available if you want excellent 20/10 service. im sure many other employees are good at mammoth, but this was my first experience with this company and wow, I will be calling them and asking for marc next time i need a tow. Great communication from as soon as he got the job to come to my location, kept me updated and well informed. Super knowledgeable, i mean i can go on and on. Please again any higher ups at this company reading this please give this man his flowers cause he deserves it and more. This guy is a professional. Please take GOOD care of Marc yall! You wont regret it! God bless you marc! read more

I'm no stranger to dealing with sleazeball tow companies, & this one is no exception. Make sure there is nothing of value in your car when they tow it, because things will mysteriously disappear. Also, make sure you document the condition of your car before they take it. Dents & scratches will mysteriously appear, & nobody will know anything about it. Larry doesn't give a damn about anything but getting money, & the broad that answers the phone is also a piece of work - she won't know the answers to most of your questions. read more

Poor service! They were dispatched by my insurance company. They only communicated with me to get payment for excess miles since insurance only covered 15 miles. They never showed up, I waited an hour and a half . I called my insurance company and they tried calling Manmoth Towing and they never answered. My insurance dispatched another tow company. I would never recommend Mammoth Towing. read more

This is one awesome company they have very experienced and well-trained drivers that are courteous very informative... Unfortunately for me l have had many many opportunities to meet ,talk and observe them at their trade their trade in my opinion Mammoth towing is one of the one of the best read more

My MBZ was locked up tight due to sort sort of problem in the ignition, according to MBZ. The serve advisor said, "have to towed in on a flat bed truck, but tell 'em to be careful!!!". He were right. Ans to make matters worse, the rear wheels were locked and the steering wheel was locked with the front wheels pointed towards the curb. Plus the transmission was locked in park. How would this car ever get onto the back of Mammoth Towing's flat bed truck? I watched as driver Eric did magic,;a series of steps that took him over an hour. The best part, there was no damage at all to the (2nd) love of my life, my primo 1998 SL500. Yeah, it's busted temporarily, but it's still as beautiful! as ever. Many, may thanks to Eric and Mammoth Towing. I couldn't have asked for better service. Rodger Beard Saddlebrooke read more

Had a lockout issue. Called and spoke with Larry, the owner, who was out in under ten minutes and had vehicle open in another five. Fast, courteous, and priced well! Would definitely recommend. read more

After a family member had passed away in a car accident Mammoth Towing refused to let any family search the vehicle for there belongings because they "didn't get paid by the insurance enough"! Mammoth Towing is nothing but conmen that have no heart! I am utterly disgusted! read more

Great towing service! My dad and I blew out an axle leaf spring a couple of days ago on our way to pine-top and mammoth towing rescued us in less than 30 minutes from the road. They amazingly Figured out a towing configuration for the rv and limped it back to their repair shop. Picked it up this morning and we are on our way again. Great service, super nice staff and really great price for everything ! Thanks Mammoth Towing! read more

This is the worst unapologetic, unprofessional Company i have ever delt with. They picked my Mototcycle up at 430pm an did not bring it home till 1230am because they said they were taking calls inbetween delivering my Harley...Not ONE APOLOGIE. I was told thats part of their job to leave customers waiting for their vehicles while they make as much money inbetweenn delivering my bike.... DONT TRUST THIS COMPANY !!!!!! If u do GOD SPEED !!! read more

My car wouldn't start on Sunday my insurance sent out Sonoran tow company to come pick me up. After waiting for four hours they never showed and they wouldn't even answer my insurance companies calls. So my insurance set up a new pick up to Mammoth towing for Monday morning. I can't say enough good things about Nana towing specifically Mark. Mark showed up on time even a little earlier he's very professional and nice. I highly recommend Mammoth towing services.. read more

Mark just helped us out! My son had a flat tire we waited 7 and a 1/2 hours... Bronco towing sent 2 vehicles could not help my son Mark from Mammoth Towing came, did all he could to help us... it is a low profile vehicle, he figured out how to get the tire off put the donut on... 7 hours and 45 minutes later we have our car at our car at the shop!!! MARK was amazing !!! Thank you so much!!! He deserves a raise!!!!!!! Pam read more

I was towed this morning and was extremely impressed with the service. Mark was friendly and helpful. I highly recommend this company.

This company is the best of the best! I would give 100 stars if I could. They did an excellent job and I couldn't be happier. I thought my truck was done for and they pulled off the impossible. They pulled my truck off the side of a cliff and they were very friendly. The know their aid and can help you! I will give them all id my business! I couldn't be happier. read more

Me and my wife were prospecting land and had our vw jetta stuck in the wash. Needed a recovery the local police recommended these guys. Officer wrote a note how to get there. According to Google maps it should have taken 37 minutes and 19 miles . Driver used alternative route that was 43 minutes 24 miles. I talked to dispatcher Jose and over the phone he estimates easy pull and service to be about $125. I was fine with that estimate . Once vehicle recovered. Driver did not have service and asked us to follow him to Oracle which added another 30 minutes and 10 miles . When I was ready to checkout i got a whopping $550 recovery bill. I asked to clarify and get dispatcher then owner. Owner did not listen to me. Told me that is was 2 hours at $225 an hour plus mileage end of story. I tried to reason with him that technically service ended when I was pulled and no longer needed the driver . But needed to follow him to Oracle where he had cell service network. Instead he was threatening me changing more hours since I was holding up the driver on the clock and pound my car for non payment . That was a dick move . I was willing to reason and pay for the services actually earned way over the $125 estimate and an extra hour + mileage at 5 dollars a mile . Got all the map shots pictures and everything to prove it . Beware and discuss pricing up front read more

I can not say enough nice things about this company. My motor home needed a start and my insurance company was the one to send this company to me. The first thing I noticed was the condition of their tow truck. Clean and tidy, They called almost immediately after Geico called them; Then out jumps a very very nice young man. Sorry I did not remember his name but I will be calling the company tomorrow to tell them how impressed I was with the overall service. For whatever reason my Sprinter just could not be jump started. He tried EVERytHING including taking the cover off the floorboard to get to the actual battery ( sprinters have a weird jump port under the hood) he spent over an hour and a half trying to get it to start. At one point I was ready to give up and get it towed to a shop and he said "ma'am we pride ourselves in not leaving someone with a disabled vehicle. I will keep trying. ". Then had another truck come and they hooked up both trucks and it started !!!!!! I have found that customer service these days is hit and miss and this was an absolute HIT!!! I will never use another company even if it means I pay out of pocket. I highly recommend this company. Congratulations to the owner in training their employees to truly care about its customers. read more

These guys helped me out when my transmission died in between Superior and Miami. Guy who came out was nice, professional, knowledgeable, and trustworthy. Super grateful to have a 4x4 tow service operating at such a high level of service in the area. read more

The tow driver and his helper were really nice, but the owner named Larry is an ass!! He kept telling them I had to pay for the towing, and I refused because the dealer/motor company was paying. I felt bad for the driver and his helper. I waited for 4 hours and 15 minutes. As a wheelchair bound individual I think that Larry is a pretty shitty business man for making those guys try to get money from. I would give them 0 stars if I could. read more

NEVER USE MAMMOTH TOWING AND RECOVERY. THEY WILL TAKE ALL YOUR MONEY! Mammoth towing and recovery gave me the worst towing experience out of any company I have ever used. They charged us $150 to take the title of our car. We had to pay to give up our car because they screwed us over and put us in a position to where we couldn't even afford to get the car back. Don't ever use mammoth towing and recovery!! read more

Awesome customer service.. Was a lil hesitant due to the fact they are located in Mammoth,AZ but was shocked how fast they arrived hooked up my Tahoe and were gone literally an hour from the time I called till they pulled away.. Hopefully I don't have to use a tow truck again but if I do I'll for sure be giving them a call..! A lil added bonus they have very nice new trucks with all sorts of LEDs which my 3 yr old was obsessed with..!! read more

These were the most unprofessional guys I've dealt with before. When the driver was explaining to me how they worked he was being very aggressive and was trying to pressure me into getting my car towed. Saying that the police officer said he HAD to tow it when the police officer directly told me that I shouldn't listen to him and that wasn't the case. Then the driver told me I was able to see my car at anytime and get whatever I wanted out of the car so when I went to call and said u wanted to see my car I had to make an appointment which conflicted with my work but eventually they allowed me to see my car hit I could not take my speakers or radio which I had never heard of. Overall this company was not very professional at all. They lied about multiple things and the driver was very aggressive and just wanted to start an argument with me which was in called for when I'm just trying to make sense of why I can't just take my car to my house instead of the awful yard they have. read more

I pick up a bolt in my tire, took it in & they fixed it right away. Fast friendly service ! Would recommend !

The truck arrived super fast and the driver was professional and very friendly. The truck was new and clearly marked. The driver had us hooked up and towed to our destination quickly and safely. I would recommend them highly and I would definitely use them again. read more

Mammoth drove 58 miles in a storm when no one else locally would come get us with a basic flat tire. Very prompt and professional. Highly recommend! read more

Jordan was helpful and thorough! We will definitely be contacting Mammoth and Jordan if we need anything in the future. Highly recommended.

An outstanding towing experience. Larry and his assistance arrived in less than the 43 minute estimate on the 99 degree highway 77 afternoon. Larry's brand new flatbed handled my 6000 lb camper van without a sweat. Nice guy to ride with who had a good idea as to the source of the problem that I passed on to the shop I had my vehicle towed to. If you live in Saddlebrooke or anywhere north of Oro Valley and call AAA, I would ask them to first call Mammoth to see if they are available. read more

My wife and I had just picked up our just purchased rv and were driving east on I10 a mile from Bowie when we had a right front tire blowout that severly damaged the under carriage in and around the tire. My insurance, Geico had first contracted with Mobile Maintenance in Tucson to pick up our 32 ft rv, but after over 2 and a half hours in the dark on the side of the freeway still no tow truck. Geico wanted to know if Mobile had arrived. When I answered no they contracted with Mammoth towing in Tucson to pick up our rv. Now we were on the side of I10 and had to wait another hour and a half for Mammoth to show up, but I expected that due to the fact they were coming from Tucson. The tow truck driver communicated with us his status, and said to not wait any longer because it wasn't safe. We left the rv and the driver let me know when they were there and when he was heading back to Tucson. The mammoth driver was kind and very professional and would highly recommend Mammoth for any roadside problems you may have. I greatly appreciate them!! read more

My insurance company contacted these folks on a Sunday as I was stranded in getting home. The owner, as I found out later in catching a ride with him, was quick to call with a time. Once he arrived, he was very polite and professional. He also had one of the cleanest flatbeds that I've ever seen! Muchas gracias por todo tu ayuda! read more

I was driving a relative's van on a visit to Tucson. It wouldn't start while I was out and about and I called Nationwide Insurance to send a tow truck. I use their roadside assistance plan. They sent Mammoth Towing. The truck was like new and had big logos on it so it was easy to spot. He got there really fast, in about 30 minutes. Don't count on that because it depends on how busy they are. The driver is a nice guy too. He did it right and our van got to the repair shop in great shape. read more

larry came out quickly and hooked up my truck and was off in a flash. great service and communication. I would definatly use them again. thanks so much read more

Mammoth Towing was very prompt and showed up within 40 mins when I had already waited 3 1/2 hrs for two other companies to cancel on me without any notice. The driver was knowledgeable and helpful. The truck was also very clean. I will definitely recommend them to anyone in need of a tow service. A+ read more

Excellent service. Fair price. They came out on a Sunday and got us back on the road.

My car broke down between Mammoth and Tucson last July. My insurance company sent out Mammoth Towing. If I ever break down again in that vicinity I have kept their card and would certainly request them. The driver Tyler was very professional, friendly and considerate and had the car loaded on in no time. It was Friday end of the day but luckily were able to get the car dropped off before the automotive repair shop closed. After we dropped the car off Tyler ran me over to the McDonalds since I was going to have over an hour wait for my sister to come and pick me up. This was the best experience I have had with a towing company. My previous experiences have included long wait times and drivers who don't always seem be able to quickly hook up a vehicle. I have back pain and health issues and Tyler and Mammoth Towing made a bad experience of breaking down much better than it could have been. Thank you Tyler and Mammoth Towing. read more

on time did everything exceptionally! personable driver. repairs done with no issues stayed right on quote. HIGHLY recomend.