We had the best experience with Imad. He arrived quickly for a late night call around 1am. He…read moreloaded and unloaded our car and we got home safely. We were stuck on the side of the freeway for hours because we had a terrible experience with Orange County Motor Club through AAA and CHP. After this experience we plan on canceling AAA and only using I Tow U! Thank you Imad!

I had a bad towing service ever. They moved my dead tesla without dolly and left the tire damage…read more To the owner if you don't have time please don't take the reservation.

Have been using Tow Guys for years! Doesn't matter if it's a car or toolbox, Pete and Ron are…read moreprofessionals.

I had a recent encounter with Tow guys where I needed my car to be towed from residence to the…read moredealership. They were easy to communicate with, punctual and very easy to reach on the phone. We had an incidence where there was some damage to my car during towing and the team was very kind to help pay for repair costs. It is rare that you find a company that is this honest, professional and easy to work with.

The tow truck guy named Richard he is a true blessing directly from God. The man went out of his…read moreway to do all the things that were necessary for my roadside repair. I couldn't ask for a better toe operator and the company is just as great thank you Richard for all your help and California roadside service. God is good. 5 stars always for Richard and the company. The value for the service was exceptional and I would recommend anyone with AAA or any other reason to get a tow to go to them.

Horrible roadside service. AAA assigned California Roadside after my engine went out and I was…read morestranded in the middle of a turning lane at night. They called me at 8:51 PM and said a driver would arrive within 45 minutes. After waiting over an hour, I called and was told the original driver wanted to take his lunch break, so another driver was assigned with another 35-minute wait. I later called AAA again, only to find out California Roadside had canceled the call without even notifying me. I had been sitting there waiting for a driver who was never coming. Being stranded in the roadway at night is a safety issue. The lack of urgency and communication was completely unacceptable. I would not recommend California Roadside.

I needed a tow from a yard to a shop and Father and Son Towing were quick to respond with upfront…read moreand very fair rates. They are family operated as the name implies, and they're very honest, kind, hardworking people. I highly recommend them if you need a quick and straightforward tow experience with realistic estimates and ETAs (they're busy people).

Great communication, easy to work with, and fair price…read more I used them to transport my new-to-me car home, needed a flatbed. They were great!

Thank you Faisal! I highly recommend these guys. My car battery died so I needed roadside…read moreassistance. FAS towing contacted me right away and kept in contact with me. Within minutes they showed up and replaced my battery at a reasonable price. Thank you so much!!!

Discovered them by chance and they are fast, reliable, and reasonable in price!!!!! Highly…read morerecommend if you need assistance in the Orange County area

They do not answer their phone calls, and their website is not working, so there is no way to…read moreschedule an appointment online. Because of these issues, I have been unable to retrieve my car for 10 days. I drove to the address listed online (174 W. Lincoln Ave, Unit 532, Anaheim, CA 92805), but it appears to be a UPS Store with a mailbox rather than a customer service office. On the first day, I was told I could pay an additional $300 or wait because they were "busy." Based on my experience, I did not believe they were actually that busy, and I felt pressured to pay the extra fee to get faster service. I plan to contact Toyota Financial to report my experience, as this company is one of its third-party contractors. I also intend to file a complaint with the California Attorney General's Office: https://oag.ca.gov/consumers and other government organizations, too. I believe both the contractor and Toyota Financial should review these business practices and ensure customers are treated fairly. If you are considering using this company, I encourage you to research them carefully and read customer reviews before making a decision. I hope the appropriate authorities investigate these issues so other consumers do not have the same experience. I can't even get my belongings from my car, and my phone is inside the car too, so I can't receive calls.

They stole my iPhone watch and they said I had to sign the paper work before they handed me the ps5…read moreYou gotta be kidding me.

Highly recommend! James reached out quickly when i inquired about pricing and availability. He was…read morevery punctual and on time. Towed my VW to a nearby shop in Anaheim. Customer service was through the roof. If i could give more than 5 stars i would!! Thanks for the help!

I highly recommend!!! The lowest quote even cheaper than my insurance which was going to charge me…read more$180 and they charged me $150 and came through in 20 min and I was on the freeway!

Mike moved our container and made the whole process smooth. He showed up on time, handled…read moreeverything carefully, and delivered it exactly where we needed it. Clear communication the entire way -- I'd hire him again without hesitation.

From the moment I called into dispatch, Cristian was very helpful and directed me to Mike!…read more Mike was amazing and guided me through making a bad situation better. It was A difficult tow, but Mike was able to handle it and helped us through it all! The cost was great' thank you so much Mike and team!!

Nathan was incredibly helpful and responsive. He came quickly and helped me retrieve my keys from…read moremy car within just a few minutes.

Nathan responded to me immediately with the lowest price. His 5 star rating speaks for itself…read more Quick, excellent service, with great communication, complete with photos and quick invoicing so I could submit for reimbursement. I highly recommend Nathan with 1st Responder Towing and Transport.

I want to give a big THANK YOU to JOHN in dispatch and Marco the tow truck driver…read more Tonight, I was doing Uber eats when my car broke down. I called DTS and spoke with JOHN who was professional and had great customer service! He took care of me and was able to help me out and get a driver out to me promptly. Marco, arrived and was very friendly. He treated my car with care when getting it ready to be towed , which I noticed and appreciated. Thank you, John. For making what was a rough night end on a great note.

Absolutely terrible experience. The customer service was awful, and the staff was incredibly rude…read moreand unprofessional. We arrived at the exact SAME time as the tow truck like literally behind the truck , just BEFORE they pulled the car into the gate, but they refused to let us retrieve it. Even though we arrived before 5:00 p.m, they still charged us an after-hours fee. We ended up paying over $540--almost $600 to get our car back, even though it had been there for less than an hour. The charges felt completely unreasonable. To make things even worse, the employee who processed our payment , said this to my friends while she's pulling out her car , "she's not too smart huh " as if he was calling her stupid. That was extremely disrespectful and completely unprofessional. My friend was visibly upset and crying, and instead of showing any compassion, the employee told her that there was "no need to be angry." They showed absolutely no empathy or understanding for the situation. This was one of the worst customer service experiences I've ever had. People don't know what someone else is going through or what their financial situation is. They don't know if those $600 were money you desperately needed for something else or if losing that amount completely throws off your monthly budget. Instead of treating people with kindness and respect during an already stressful situation, they make the experience even worse and treat it like it's something to laugh about.