The paint finish in pearl is beautiful...that's the only positive i have...there are 2 women there who are rude as can be...one other woman has been super friendly and i wish she could work all the time!! Wish i caught her name but i get the feeling she may be new. Hubby and i are first time home buyers and are fixing up our home...only painted 2 rooms, have 10 more to go and to be honest, I'm ready to find a different paint store. After going to every paint store in Boise, i found a majority of the colors for our home here. The first time my husband and I went in to buy the paint for our master bedroom we were actually mocked for our choice of finish (like i said before, we are first time homebuyers). Been in a few more times, couple times with my older kids, other with just the baby and I, and the customer service hasn't been better, except when dealing with this other lady who may be newer since she had to ask the other 2 ladies about some info I was seeking. Went in today to get more paint for our living room and found that I didn't catch the older lady on an off day...she was just as rude instantly...again. But once the paint was done mixing, the store had probably 6 or 7 people in there at this point and she had the nicest (sarcastic) tone when telling me the paint was ready. Carrying my almost 2 year old to the front to pay for the 2 gallons i ordered she asks if i needed help out or if i could manage. Not wanting to irritate her more (she was frustrated when i walked in and only knew the color of the paint i wanted but not the number so i actually went to find the number to help out but let me know she already found it) I carried my toddler and a box with 2 gallons out to the car myself. I spend so much time trying to find paint that i loved and would be cohesive (I designed my whole house with Benjamin Moore paint) and the money already spent, (about $500 in just 2 rooms, $100 just today) to walk in and continually be treated this way. I actually wanted to cry when I left today. 2 of the 3 ladies I've interacted with here are just plain rude. read more