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    Makeup By Pink

    3.0 (6 reviews)
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    By appointment only

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    SEPHORA

    SEPHORA

    (31 reviews)

    $$$

    Decent size store and stocked pretty decently. I will say it was hard to get help at first. Once I…read morereceived help the employee was very nice and personable. They're slight lying hidden. I would suggest parking near the entrance for JCPenny so you don't walk the entire mall.

    This is got to be my 7-10 trip here and never have I ever once been I impressed.... I've been let…read moredown the last few times but never truly let down. The last few times I ended up walking out without purchasing any thing this time I was out of some of my favorites, leave for a trip tomorrow, and did not have a choice other than to purchase it in person nearby. There was an ungodly amount of people working there. However, there would either be two people helping one person or groups of employees standing around, drinking Starbucks and talking. At one point there is no one at the register with 10 people in line, and then at other points, you would just see employees, casually walk away and texts on their cell phones. I try to ask for help more than once, but could not get their attention to save my life and gave up. I found most of my items like going I'll buy I'll. Sephora was my favorite place in Dallas so it's where I always get my make up but this is an absolute nightmare - at one point I think it was obvious that I was irritated and about to take a picture of three people gossiping with Starbucks orders, and a young man came over and I'm not sure what he said but then he asked how my day was going with an attitude because I asked him what he said because I couldn't hear him the first time and then when I was leaning over to grab some thing asked me what I was looking for and I said the brand that was right in front of me and he was like well look no further it's right in front of you, as if I was blind, and could not see it..... it was utterly painful Lastly, I finally get in line and there's about 15 people in front of me three people get on the register and the line is starting to go down and move quickly than one person peels off and there's two and then I finally get up and a girl looks at me look down at my stuff and goes yeah, the next broken. Check you out signs off and leaves and gets on her phone.... The other girl had an issue with the person she was checking out so it was another 5+ minutes and then finally when I get checked out she asks if I found everything ok and I said barely and asked who helped me and I said no one- and she seemed shocked and repeated it and I reinforced not a single sole... she wasn't thrilled or nice afterwards - I'm guessing she didn't like my answer but don't know what to tell her when I pretty much got the opposite of help and wanted to gtf out of there .. As I leave, the lines long and 2 people behind the check out are hanging and then as I'm walking out I find the other group hanging out. For as much staff as they have here, the place should be immaculate, wells stocked, and great help ... maybe I have high expectations of Sephora from my Dallas experience, but even when it was slammed during the holidays, it was far better than this. What a waste of money having this many people doing so few things. You cannot pay me to go back to this location ....

    Makeup By Pink - makeupartists - Updated May 2026

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