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    Makemake Makana @ NEX

    3.7 (11 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Makemake Makana @ NEX

    Engraving

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    engraved charcuterie board

    Stunning work! Although the shop (in Halawa area) has plenty of products to choose from for engraving, I had a particular idea of what I wanted to present my retiring colleague and so brought in a charcuterie board for engraving. Marie was wonderful and offered suggestions & made sure I had drafts to choose from. I was amazed at the quick turn around from the time I approved of the project to the time it was ready. Highly recommended.

    Gary G.

    My first time ordering from here after having ordered elsewhere. I figured I would try this kiosk store since it was closer and available for my order. I was looking for a couple farewell gifts for military members and chose the battle axes at $155 each. Not cheap but it's a great gift. The rep took my order and told me to email the proposed text to their account. I received an auto-reply that it was received. I believe it was going to take 7 business days so I told the rep I would plan my farewell luncheon for the following day after pickup. I get an email the day before pickup to confirm the design and wording, followed by voice mails that she is behind and would have it ready for pickup on Thursday as requested. Thursday comes and it's not ready. Friday afternoon I get a voice mail that they know my order is late and need me to call and confirm my order. I guess it's a good thing I didn't put my trust in this business to have my order ready as they mentioned, and instead I planned the luncheon for the following week. I received no compensation or sympathy in return for their lack of organization. The products were very nice...no complaints. It just seemed like there was no urgency to meet the timeline which could have been really bad if I had the farewell luncheon and no gifts to present. I'm not sure I have the confidence to use this company again.

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    Trophy House

    Trophy House

    4.9
    (27 reviews)
    $

    I am so happy that this business is still here conveniently located on King Street right before you…read morehit Keeaumoku! I have patronized this store to get Koa Business holder personalized! They have always done a beautiful job at a reasonable price! You can always trust them to do it impeccably! And very fast and prompt! They have many engraving choices to select from! Hours are Monday thru Friday 9-3pm. Closed on weekends. Loving, the nice and friendly lady, is so helpful and patient! Her service makes you so comfortable that you trust her that it will be PERFECT! And it always is and the recipient thinks so too! Thank you Loving! How appropriate is your name!

    No wonder they get all 5 Get Things Done attitude of…read more Trophy House Hawaii - Tammy , The old travel industry had an expression: Orchid and / or Onion Letters. Hopefully, these would be sent to a Corporate CEO who has empathy This is one splendid 'orchid'. for Tammy Had managed several organizations before becoming a reluctant hotelier in Hawaii. Client service is always a tough challenge; in America, it has become a disgrace. Repeat, this is an orchid letter.....A well deserved one. People say America is getting soft in mind and body. Remarkably, your people contradict this supposition and are role models for getting America back on track. We have the same protocols at our businesses.... .Mahalo nui loa from Hawaii to your management. We will remain loyal clients because of this level of service. It is always a pleasure in any walk of life or endeavor to see professionalism demonstrated. Tammy , clearly, is a "professional" member of your team. Please accept my heartfelt compliments for having employed such a fine person. It is sad that all outfits do not have more "Get Things Done" Type People...... Amen PT29 Cigar Case for a 96 year old United States Marine Corps... Veteran

    Engraving Hawaii

    Engraving Hawaii

    4.5
    (6 reviews)

    Great work, super helpful, 10/10 recommend to anyone who needs a personalized gift in a timely…read moremanner

    This review is long overdue, but Yelp deleted my previous draft so this took longer than I wanted…read moreto post. I had a going away gift for a Cub Scout pack member that needed to be done at the last minute. I searched Oahu for engraving shops and came upon Engraving Hawaii. Previously I had passed by it a couple times while walking around the Schofield Exchange, but never looked in before. I walked in and there were two customers in front of me. Nick was helping other customers and told me he would assist me as soon as he could. When it was my turn, I explained what I needed and when I needed it, but Nick explained they had an influx of rush jobs that needed to be completed. He let me know that it was unlikely to be finished by the requested date, and I was ok with it, because I tend to follow the saying, "Poor planning on your part does not necessitate an emergency on mine." That evening, I receive a text message from the shop requesting I proof-read and approve the layout. They got the layout exactly how I requested and I quickly replied it was perfect. I was afraid to think that it might get finished in time, but their quick draft gave me a glimmer of hope that it would be ready in time. The next day I got a message telling me the item was ready. I rushed over to the shop and sure enough it was completed and looked fantastic. Because of Engraving Hawaii, we were able to present the award at the banquet for the departing member! I was so impressed with the friendly and professional service. The team is really customer-focused, and based on what I was hearing from their interactions with the other customers they were going to try everything in their power to get requests just right. Cheers, Nick!

    Honolulu Jewelry Company

    Honolulu Jewelry Company

    4.7
    (150 reviews)
    $$

    I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

    After hours of researching wedding bands, I came across Honolulu Jewelry Company. Dana was…read moreincredibly informative and helped me find a ring that went beyond my expectations. Although I couldn't visit the physical store to consult with him, his communication made the process effortless. I ordered a matching heirloom band to go with my engagement ring, and his suggestions on the width and pattern were spot‑on. I highly recommend this company.

    Makemake Makana @ NEX - trophyshops - Updated July 2026

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