No response to website request-which is requested per their website for 3 days! Called &…read morerepresentative advised she would call me back the following Thursday to notify me if my dryer could be serviced. I would have then waited 7 business days to possibly schedule repair. The person who took my call was not knowledgeable. Very unprofessional & a waste of my time.

I have been dealing with 1st Rate Appliance Repair for the past (almost) month or so. This has…read morebeen through American Home Shield. 1st Rate appliance Repair came here, and examined the oven and was working with AHS to repair or replace. There has been a lack of communication, not with 1st Rate Appliance, but with American Home Shield who failed to contact me with updates. I hope this is resolved, but I have absolutely no complaint with 1st rate Appliance Repair. Any miscommunication has been with American Home Shield, not them. 1st rate Appliance Repair has been excellent and, in fact, did the oven repair last year.

Very prompt when our oven went out! The two gentlemen that came were very polite & diagnosed the…read moreproblem promptly. They left to go get the part & returned immediately to fix it. It wasn't cheap, but cheaper than having to buy a new oven.

My dryer decided to turn in its registration on Wednedsay night. Thursday around noon, I contacted…read moreMr. Miles. He was booked all day but he still made sure he got to me that same evening. I was up and running in little to no time. His price is fair and he is honest, just like his father who was my repairman for decades.

Danny from Alco came out yesterday to perform our semi annual HVAC maintenance. He did a great job!…read moreHe is courteous, knowledgeable and professional. He found a few items we need to address over the next few months to prepare for this summer's heat. He carefully explained what repairs need to be done showed us where these problems existed. He also gave us a couple of options for moving forward. The estimates were thoroughly explained. We feel more than comfortable with his recommendations.

I live in Gladewater now. Back in November, I called Alco to repair a pluming leak in my house…read more They had done some AC work for us a few years ago and everything was done satisfactorily. The man who came to fix the leak didn't know how to find the leak. He made 7 holes in my walls. I paid him 2400.00 to fix the leak . He informed me at the end that Alco doesn't fix holes . I would have to get a sheetrock man. Then he said he could fix it but it would cost 350. He came when he got off work each day and made a huge mess. This went on for about a week. I finally found someone else who would come back and fix it for me. He did a beautiful job, but that cost another 900.00. Not to mention the job turned out to NOT be a 2400.00 job like they estimated. I would have much rather paid by the hour. Live and learn.

Cannot get over how incredible their customer service was -- they do business the way it is…read moreintended to be done and treat their customer's as if they are family. Extremely friendly and accommodating, they have a great selection of both used and new appliances, all at prices that are hard to beat. I highly recommend them if you are looking for affordability backed by service!

This guy is amazing! I would recommend anyone needing an appliance repaired to go to Nippers. We…read moretook our stove to him and he fixed it right there on the spot in under an hours time. He was extremely nice and friendly and explained what was going on as well as gave us tips on operating it. We are so happy he was recommended to us!! We Will definitely be going there for appliances and repairs in the future.

We have always used them over the last 20 years (since we moved to East Texas) for any and all…read moreappliances. Excellent repair service on what they sell. They are always professional and pleasant to work with.

Terrific service!!! I won't buy my appliances any other place. When I call for service they always…read morecome the same day.

Responds promptly and gets the job done correctly the first time will use him again It is great to…read moresupport local business

I can't say enough about how pleased I have been with Seaman Appliance Repair here in Beckville…read more They were on time as promised, got right to work and had my ice maker working again. Then I asked him about my upright freezer that had problems, and my other refrigerator that the ice maker was not working and the refrigerator in my shop that had ice maker problems. He looked at all of them right then and made a parts list. Within 7 days he had all of the parts he needed and call Ed to schedule a time to come and install them. Again he was on time and got right to work. His bill was very reasonable considering the work he had done. I will definitely use them again and highly recommend Seaman Appliance Repair to anyone. Great guy and great service.

ALLTEX is a very reliable service! Refrigerator compressor going out...could get no one to service…read morein Kilgore! Until I contact Larry White w/ALLTEX! He came out immediately and confirmed that a compressor was needed,ordered, received and replaced within 24 hours! Even came back in torrential rain to check that all was working! I have recommended AllTex to neighbors and friends! Thank you, Larry and helper...the BEST *****

Larry contacted me promptly and we scheduled his service call for the next day. He arrived on time…read moreand quickly repaired our wall oven at a very reasonable price. I enthusiastically recommend him for appliance repairs and HVAC service. It's comforting to know there is someone in our small town of his integrity and ability.

A4 Appliance was fantastic! Blake came out by himself to work on both my washer and dryer and did…read morean amazing job. The heating element in my dryer went out and the shocks on my washer needed to be replaced. Before, my washer would try to walk a full foot across the floor if I dared to wash just one sheet - like it was training for the Olympics. Blake fixed it up perfectly, and now it stays put like it should. He was professional, kind, and really cared about doing things right. Quick to respond, fair on price, and super knowledgeable. My washer and dryer are working like new again thanks to Blake's hard work. If your laundry's in trouble, Blake's your guy!